All my business documents are in an active state, including the Part XX of the Income Tax Act (necessary for Canadians), but app.store connect won't let me bundle subcriptions or in-store payements with my app or let me submit it b/c is says I'm not in compliance. It's incredibly frustrating b/c it must be an internal error. anyone else having this issue?

Same issue here from France. DAC7 compliance is active and marked as "Actif" in Business → Contracts, but I still get STATE_ERROR.DAC7_CANNOT_SUBMIT_MISSING_REGULATED_PERSONAL_SERVICE_APP_DECLARATION when trying to submit. App ID: 6761303816. Cannot submit Arab Facile for review. Please fix ASAP

Mar, 1 at 9:51 PM iOS 1.0 stuck on review

I've been experiencing two critical issues with App Store Connect for several weeks and have contacted Developer Support multiple times by email with no response. Environment: macOS (Sequoia), tested on Chrome and Safari, multiple devices and networks. US-based organization account. ISSUE 1 — BUSINESS PAGE NOT FUNCTIONING (ongoing for weeks) The Business > Agreements/Tax/Banking page does not work correctly. After filling in all required information and clicking Submit, the page silently refreshes back to the unfilled state. No success message, no error message. This happens consistently across all browsers and devices. The browser console shows the following error on page load: [maison] No route found https://appstoreconnect.apple.com/business/atb/[entity-id] This suggests the SPA router fails to initialize the page, which would explain why submit has no effect. Both my Free App and Paid App agreements are stuck in pending status ("Waiting for Tax/Bank Info"), and I cannot complete the required identity verification through the UI. WHAT I'VE TRIED Multiple browsers (Chrome, Safari) Multiple devices and networks Cleared all cookies and cache Disabled all browser extensions Contacted Developer Support by email — no response after 7+ days IMPACT I cannot launch my paid app because the Paid App Agreement cannot be completed. Has anyone encountered the [maison] routing error on the Business page? Any workarounds would be greatly appreciated.

Hello all! I'm trying to submit a new app but App Store Connect keeps throwing an error saying "add compliance information for Directive on Administrative Cooperation–7th Amendment (DAC7)". The thing is that this compliance IS submitted and in active status for days now. I keep on re-submit it, but still getting this error.

My app targets iOS 12.0 and crashes immediately on launch when installed via TestFlight on an iPad running iOS 12.x. The same archive works perfectly when installed via Ad Hoc distribution or directly from Xcode. This is a regression — the exact same source code, compiled with the same Xcode version, was successfully distributed via TestFlight and the App Store last month (March 2026) without issues. No changes were made to the code, Xcode version, or signing configuration. Steps to reproduce: Archive an app with IPHONEOS_DEPLOYMENT_TARGET = 12.0 using Xcode 16.4 Upload to App Store Connect Install via TestFlight on an iPad running iOS 12.x App crashes immediately on launch (pre-main, no crash log generated) Expected: App launches normally (as it did last month) Actual: App is killed immediately, process exits with reason: (none) Console.app shows the process never transitions from xpcproxy to the actual binary — it dies within ~260ms of bootstrap, indicating a dyld or app thinning issue. Environment: Xcode: 16.4 Deployment target: iOS 12.0 ENABLE_BITCODE: NO Device: iOS 12.x Ad Hoc install: WORKS Xcode direct install: WORKS TestFlight install: CRASHES App Store install: CRASHES Anyone else seeing this?

Hello, I am blocked on the first auto-renewable subscription submission for my iOS app and I would like to know if anyone has seen this exact App Store Connect behavior. App: SEKA Money Subscription product ID: seka_premium_yearly_ Subscription Apple ID: 6760082026 Current issue: the auto-renewable subscription exists in App Store Connect I am on the correct iOS app version page the “In-App Purchases and Subscriptions” section is visible but my auto-renewable subscription does not appear in the selector only a consumable IAP appears there Important detail: the issue happens directly inside App Store Connect on the app version page this is why I do not think the missing subscription in that selector is caused by the runtime StoreKit code in the app itself I understand app code can affect UI price display, but it should not control whether a subscription appears in the App Store Connect submission selector Other details: this is my first subscription the subscription has already gone through “Waiting for Review” and is now “Developer Action Needed” metadata, screenshot, and localizations have been filled Apple Support already confirmed that I do not need a consumable for this case sandbox / TestFlight purchase behavior has been partially reproducible, but the submission workflow remains blocked because the subscription is not selectable on the app version page My question: Has anyone seen a case where the first auto-renewable subscription exists but does not appear in the app version selector, while another IAP type does appear? If yes, what was the real cause and how did you resolve it? Thank you.

I have an app version (1.2.1) in App Store Connect that is showing "Ready for Review" status. It has an old build (1.2.0, build 4) attached to it. I uploaded a new build today (1.2.1, build 5) and need to swap it in, but there is no "+" or "-" button in the Build section of the version page, and clicking the current build number just navigates to its metadata page. I have tried: Creating a new version (1.2.1) — it auto-populated with the old build Uploading a new build with the correct version string — still no option to swap Looking for a "Remove from Review" button — it does not exist on my page Is there a way to detach the current build and attach the new one, or do I need to delete the version and start fresh? If so, will that affect my existing review thread with Apple? Any help appreciated.

I have an app version (1.2.1) in App Store Connect that is showing "Ready for Review" status. It has an old build (1.2.0, build 4) attached to it. I uploaded a new build today (1.2.1, build 5) and need to swap it in, but there is no "+" or "-" button in the Build section of the version page, and clicking the current build number just navigates to its metadata page. I have tried: Creating a new version (1.2.1) — it auto-populated with the old build Uploading a new build with the correct version string — still no option to swap Looking for a "Remove from Review" button — it does not exist on my page Is there a way to detach the current build and attach the new one, or do I need to delete the version and start fresh? If so, will that affect my existing review thread with Apple?v

Hi, I received this message recently, but after completing the process and uploading the KRS document for my company in Poland, it doesn’t seem to save. The same message keeps appearing again. I’ve tried around 50 times, but it just loops back to the same step. All agreements, tax forms, and compliance requirements are already active. I contacted the support but no reply. Anyone have any suggestion ?

Hi everyone, I recently released a new version of my app on the App Store and the update is visible to users, but it is not auto-updating on their devices even when they have automatic updates enabled in their App Store app settings. What I have verified so far: The update is live and visible on the App Store The version number and build number are correctly incremented The app has been fully approved and released Tested on multiple devices with auto-update turned ON Waited more than 48 hours after release Users can only get the new version by manually going to the App Store and tapping Update. This includes important bug fixes so I want to ensure users are on the latest version. Has anyone else faced this recently? Could this be a server-side propagation delay or something I may have missed? Any guidance would be greatly appreciated!

When launching an app, AppStore Connect has some very specific requirements to the media (screenshots) used for the store listing. Right now the primary screenshots requires a 6.5 inch size. This is fine, of course, but why doesnt it list which iphones has this size, so I dont have to google my way to this answer? Its such a small thing, but would help so much

Region: Türkiye Hello, My Digital Services Act verification has been in review for an extended period of time, and I am unable to proceed. I have submitted my official residence document obtained via e-Government (QR-verified). However, in Türkiye, these documents are only issued in Turkish and cannot be provided in English. To assist with the review, I also included a manual English translation of the document, while keeping the original file unchanged. Despite this, my submission remains in review without any feedback or request for additional information. Has anyone experienced a similar issue with address verification in Türkiye? Is there any specific format or document that Apple accepts in this case? Any guidance would be greatly appreciated. Thank you.

Hi, My app status is currently “Ready for Distribution”, but it still hasn’t appeared on the App Store and I’m not sure what is blocking the release. In App Store Connect, I have already completed: • Agreements, Tax, and Banking (all active) • Pricing and Availability (countries selected) • Automatic release is enabled However: • My Digital Services Act (DSA) status is still “In Review” • I am also in the process of changing my account from Individual to Organization At this point, I’m not sure if the delay is caused by DSA review, account type change, or something else. Has anyone experienced a similar situation? Is there anything else I should check or complete to make sure the app goes live? Apple ID: 6760753842 Thank you.

We found that our apps (and other apps from different companies) cannot launch on iOS 9 to iOS 12 devices. The app can be installed successfully but crashes immediately on launch. From the device syslog: assertiond: The process failed to exec SpringBoard: Bootstrapping failed - Unable to bootstrap process Our distribution certificate was issued on Feb 2, 2026, signed by WWDR G3 intermediate certificate. This issue affects all apps under our Apple Developer account on iOS 9-12 devices. iOS 13 and above works fine.

Hello. My app is here: https://apps.apple.com/us/app/the-path-ai-coaching/id6759060774 We got approved and went into "Ready for Distribution" status on Friday at 6pm PT. It's now Monday at 8pm PT, so 74h later. However, when I share the direct link with friends, about 60-70% of them say that the app comes up saying "This app is currently not available in your country or region" They are in the US app store, and the app is available in all countries other than China (mainland) We have some major promptions scheduled for Wednesday that are very hard to move, so this is rather urgent for our team. Any possible solution that solves this would be amazingly appreciated!

something is wrong.. but I have no clue what.. no error message.. just a red save button.. that's it... when I leave the page he deletes everything I have added before

I am trying to sign up on the App Store Connect 'Business' area where I am required to complete the EU Digital Services Agreement. Selecting this option opens a form where I am asked for name, address, email etc. when I click 'next' I get an error form pop up. I would post a screenshot if this forum allowed to do so. I can't get any help from the Apple Support folks. I'm being passed back and forth between Developer support and normal customer support. Any suggestioins?

Hello, I made a mistake and created an in-app purchase with an identifier. I then deleted it. And I then reused this identifier to create a subscription but I have a block telling me that the identifier is already used. How long does an identifier remain in memory after deletion? Or should I create a new one? It's already been 24 hours. Thank you.

Previous app download metrics in App Store Connect (before the recent redesign of metrics) did provide a split of download numbers by country. This was very useful information. New metrics (after redesign) seem to only provide total app downloads numbers. The split by country is gone. How can I get figures for downloads by country? Using country/region filters seems to be no option because I would have to know which countries to filter for. If I want to see how my app downloads split by country how can I do that? Any help is appreciated.