Sales and Trends section in App Store Connect is down and showing error for the last 2 hours. Are you experiencing the same issue now?
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RSS for tagNavigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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Hello,
I'm facing a critical issue with renewing my Apple Developer membership, and I'm seeking urgent assistance. Here's a summary of my situation:
As an iOS developer, I've found that the renew button is nowhere to be found in the Developer apps or on the website. Despite having correct payment methods and sufficient funds, I can't renew my account. I've tried multiple approaches, including:
Using both iPhone and Mac Developer App / App Store
Trying different browsers
Reaching out to support via chat and phone
Contacting the US support team directly
After nearly 10 days of waiting, the response I received was simply a link to the renewal page, which I had already checked countless times. This response indicates that my situation was not thoroughly reviewed.
Meanwhile, my apps have been removed from the store, causing daily financial losses. Waiting indefinitely for a resolution without any clear timeframe is extremely frustrating.
Has anyone else faced similar challenges? If you have found a solution, your insights would be greatly appreciated. Any assistance from the community or from Apple Support is urgently needed.
Thank you.
Does the enrollment process take long time?
I did apply for developer account since June 28 and still no response from apple, and I did repurchased/applied again at July the 3rd and also no response until now, is that normal?
tried to contact the support team but no response also
Hi, I've accidently bought the $100 developer subscription and I'd like to refund it. The reason is that a month ago I couldn't buy It as I live in Iraq and It wasn't going through. However It went through right now when I tried to test, is it possible to get a refund?
I've started experiencing this phenomena that users are downloading my app from the App Store but are receiving an older version (2-3 versions behind my latest approved build). Anybody have an idea what could be the reason for it?
I have been working on an app, and am really happy with the designs on iPhones 15-11, however every time I use the iPhone SE, the designs look terrible and everything overlaps (yes even with restraints and stack views and what not.)
I want to know could I make a seperate version of my app for every iPhone (that isn't the se) and a special dedicated version for SE users? If this isn't possible, can I just block SE users from the app?
Hello, if it is available to restore Organization Apple account by presenting documents of this company.
My friend has a problem where his account phone number and email was changed by strange situation some day, and he don't have access to account sign-in, new phone number and new email.
Do not suggest to write to "Contact Apple", because he long time already waiting for answer.
Please give some experience about if it is available to restore via Organization documents and Organization owner documents to restore account with apps on it
Dear Apple Developer Support,
I am seeking information regarding the implementation of in-app updates for iOS applications. Specifically, I would like to know if there is an available SDK or method that allows users to update their apps without being redirected to the App Store. This functionality is essential for enhancing user experience and streamlining the update process within the app itself.
Thank you for your assistance.
Does anyone else use the "Download CSV" button on the Search Ads website's billing page?
I used to use this successfully to download files that I could import into my accounts database. But when I tried it today, the file it returned was an XLSX.
Has anyone else seen this? Any work-arounds?
Our game studio, a single legal entity, has two branches: one targeting kids and families, and the other producing mainstream party games. Each branch has distinct branding. Can we create two different App Store accounts under the same legal entity, or can we use a different DBA under the existing account to separate the two publisher brands?
New version of app was reviewed & approved yesterday (~18 hours ago), status on AppStoreConnect "Ready to Distribute". Update still not appears in AppStore. What it can be ?
I cannot find the in app purchase key in the integrations tab, I have signed the paid apps agreement. I can see the connect store api but not the In app purchase api key.
Our apps can currently be installed on Apple Silicon Macs via the iPad app on Mac feature (“Designed for iPad”). Now we are working on “proper” (universal) Catalyst-based Mac apps that will be available on the Mac App Store.
How does the transition work for users that currently have the iPad version installed? Will they automatically update to the Mac Catalyst app once it’s available, or do they need to re-install the app from the Mac App Store?
I made an app that I plan to launch. Confused about its version number. Should I start with 0.0.0 ? Or 1.0.0
Please note some features which I planned are still in development and I intend to work on them after release. I am feeling the correct version would be 0.1.0 ? Please suggest Thanks
👋 Hey, folks.
Does Apple convert app screenshots uploaded to App Store Connect before displaying them on the App Store?
In other words, is it better to upload PNG files for better quality or JPG files for lower file size and faster loading?
My App "Digital Showroom" has been live on App store for ~4 years. Suddenly it stopped showing on search results but i am still able to access and download the app through google search results and link. I've followed all App Store guidelines and have raised the issue with your Support team multiple times. The support team has accepted the issue but no resolution has been provided. Is there any workaround I can try at my end as this is hurting our visibility & causing business loss.
Hello! I would think it would be useful for the App Store to have an feature that deletes the history of downloaded apps, I know that this could be useful for a lot of people that produce art or have an business that you mainly run on your iPad or iPhone for example and require downloading plenty of useless apps that you delete, You can make it more organized than just hiding them and they keeping space in the hidden section, I just think that it would be an amazing feature for everyone replacing the usual ”hiding”
When the full version of the app was purchased before the IAP was implemented, the original purchase is not restored and there is no feedback/notification. Ideally, this should also allow a restoration of the purchase.
Family sharing is not working for IAP although family sharing is enabled on Appstore connect.
If the "restore" button is clicked and there was no previous purchase, currently nothing happens. Ideally there should be feedback/notification saying that
“No previous purchase was identified.”
Any idea, how this can be set up?