TestFlight

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Use TestFlight in App Store Connect to invite and manage beta testers for iOS, iPadOS, tvOS, and watchOS apps. Discuss questions here and share app builds publicly via TestFlight under the Community topic.

TestFlight Documentation

Posts under TestFlight subtopic

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Testflight E-Mail Invitation App Description not up-to-date
Hi,i am trying to provide my newest build to my testers.I have to provide some information in the invitation mail, since many of them are new to the process.But after inviting my self as a test, Testflight keeps sending the outdated app description in the invitation mail.For the specific build, i changed the "What to Test" content and i also changed the "Beta App Description" in the "Test Information" Tab.But Testflight still sends the old text, which is nowhere to be found anymore.Am i doing something wrong? How can i fix this?
6
1
2.0k
5d
TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
4
1
1.2k
Mar ’26
Testflight issue: "The requested app is not available or doesn't exist"
We submitted a build to testflight and received a confirmation email it was successfully uploaded. When we open testflight on our iPhone's (X, 6s) we get a message of "Could not install appname" "The requested app is not available or does not exist" Where appname is the name of the app. Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect. I also can't install prior builds that had worked successfully when I try.
22
6
14k
Feb ’26
422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
30
6
24k
Mar ’26
Should deleted testers be counted in maximum number of testers calculation?
I've reached maximum number of testers for my app. That's why I've deleted all testers from TestFlight to clean testers list and invite new and old testers again by public link. But deleted testers are still count in "All testers", but in "Deleted testers" filter. And the error "You’ve added the maximum number of external testers for this app" still occurs. Is this how it's supposed to work or is this a bug?
2
1
1.6k
Nov ’25
Testflight Beta Information Validation Wrong
Hello, I want to add an external test, but I encountered an error when creating the test information. The error message shows that the phone field needs to be filled with only numbers. The following is the error screen This page has one or more errors. Please make sure the contact phone number contains only numbers and try again. Cannot save name because there are other invalid fields. Cannot save last name because there are other invalid fields. Could not save email because there are other invalid fields. Has anyone else encountered the same situation? Thanks.
5
7
8.7k
Sep ’25
Couldn't redeem TestFlight invitation code
I cannot add myself as a TestFlight user to my own app. When I open the invite link on my device, or manually enter the redeem code on device (obtained from opening the invite link on macOS), I get "This invitation has been revoked or is invalid". I've tried going to App Store Connect and removing myself from both the testing group and the list of 'All testers', both to no avail. Apple folks: this is not user error and you must have thousands of bug reports on this by now. Why don't you prioritize a fix for this incredibly annoying issue?
1
3
1.1k
Sep ’25
TestFlight link (Mac) not working any more ("Unable to Open Link")
Update: Turns out it works for others, apparently, and I also found one of my Macs where it does work, too. So it must be something pertinent to my systems. Oddly, though, the same ones where it now fails used to work because I had TestFlight enabled there before. I have TestFlight set up on App Store Connect, and I have already about 50 testers subscribed. Today, I found that the Public Link does not work any more: Once TestFlight.app is installed, and one clicks the link to add my app to TestFlight, it always shows the error ""Unable to Open Link" in TestFlight.app: I've tried this on several Macs (Ventura and Sonoma), and with different Accounts, both where the app was already added or not. Is something generally broken, i.e. do others see the same issue with their TestFlight links, or is it just me? How do you suggest I get this resolved? Here's an example link I set up for this purpose - it only allows a handful of subscribers, so please do not actually subscribe but just see if you even get allowed to, or if you get the same error if you must try: https://testflight.apple.com/join/oV8NNojg And here's how it's set up:
1
1
996
3w
Tesflight eCommerce error, Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store
Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store and that they must switch to a store in their country. Yet the store switch fails Essentially beta testers outside the US cannot do testflight sandbox eCommerce for the Mac version of our app. Note that eCommerce on the Mac works for US based testers and eCommerce for the iOS/iPadOS works for testers in all territories. Many of these testers are in India, the UK and Canada. We believe that this is incorrect, that storeKit is not correctly detecting the AppStore Region for mac based testflight eCommerce. At this point we have 382 testers, most outside the US and we can only Beta Test our app with US users. Attached are images of the messages that are coming from storeKit: Here is a link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser) https://youtu.be/kB818wfVld4 Here is another link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser). https://youtu.be/7uAZKo8wpfU We see that there is another post with a similar problem. Similar eCommerce Problem Because eCommerce works in all territories on iOS/iPadOS but ONLY in the US for Mac we suspect that this is an error that either a DBA or a coder will need to fix. Any insights from anyone would be appreciated.
13
5
1.8k
Feb ’26
DVTAppStoreConnect.ServiceBackendError error 1 when publishing app
Hi there, I am trying to publish my first app (VisionOS 2.0) via TestFlight for internal testing via XCode 16.0 beta 2. I have tried clicking both 'Distribute App' and 'Validate App', but either way receive the following error: "DVTAppStoreConnect.ServiceBackendError error 1" I am a bit stuck for now, any feedback would be gratefully received! Many thanks
6
1
868
Nov ’25
Asset validation failed Missing Info.plist value. A value for the Info.plist key 'CFBundleIconName' is missing
please help. i've tired every solution i can find online, and believe they may be outdated in most recent version of Xcode: https://forums.developer.apple.com/forums/thread/92638 https://stackoverflow.com/questions/46216718/missing-cfbundleiconname-in-xcode9-ios11-app-release Here is the error when distributing the build to testflight -> Asset validation failed Missing Info.plist value. A value for the Info.plist key 'CFBundleIconName' is missing in the bundle 'lucaspfeiffer.sun'. Apps built with iOS 11 or later SDK must supply app icons in an asset catalog and must also provide a value for this Info.plist key. For more information see http://help.apple.com/xcode/mac/current/#/dev10510b1f7. (ID: 47b317ae-c06a-425b-9fc7-3c9e6ac9c001) Asset validation failed Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 10.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface (ID: 362522bf-f96c-4cf2-99b6-8d984ef546b8) Asset validation failed Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 10.0. To support older operating systems, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface (ID: 9c5a2bcf-36ae-42bf-80fe-705dbe6e85d7)
2
0
967
Jan ’26
Couldn't redeem TestFlight invitation code
Same scenario described here: https://forums.developer.apple.com/forums/thread/738942 User clicked accept for an internal tester invitation sent to their work apple id on their personal device which was signed in with their personal apple id. This seems to have redeemed the code to the users personal account. However, the user has removed themselves from testing the app and we're trying to get their work apple id registered but the invite code that keeps being sent is coming back saying invalid. Things we've tried: We located the last build the user installed on their device and expired the builds deleted / readded the work apple id to internal testing group It's still sending the same invitation code from TestFlight and saying that the code cannot be redeemed.
3
1
1.4k
Apr ’26
Testflight Mac OS app issue
Hello! I have a problem installing the iPad version of the application on a Mac. I can't install the application - Testflight says that an OS update is required. See screenshot. Mac on the latest OS version - 15.2. Testflight application version - 3.7.0 Moreover, I installed the same application from Testflight on the previous version of the OS and the previous version of the Testflight application. Therefore, I can't say exactly after what this appeared, since I updated the OS version and the Testflight application at the same time Perhaps this is a bug in the Testflight application version 3.7.0.
1
1
442
Sep ’25
TestFlight is Unavailable
I use Apple Business Manager to install apps on my office iPads and to track them. I am a beta tester for a company that pushes new versions of their software through TestFlight. These iPads are logged into managed apple accounts [apple IDs] under my Apple Business Manager account. When I attempt to open TestFlight, I receive a message "TestFlight is currently unavailable, try again later." If I logout and sign in an iPad under a consumer Apple Account, TestFlight works properly. I however, want to use these iPads under my apple business account.
12
8
2k
Oct ’25
TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
21
11
1.9k
1w
TestFlight invite emails not being sent?
When adding new TestFlight users, they are not receiving the email invite. I have had them check junk mail and/or other filtering software. Is anyone experiencing the same thing?
Replies
28
Boosts
5
Views
87k
Activity
Feb ’26
Testflight E-Mail Invitation App Description not up-to-date
Hi,i am trying to provide my newest build to my testers.I have to provide some information in the invitation mail, since many of them are new to the process.But after inviting my self as a test, Testflight keeps sending the outdated app description in the invitation mail.For the specific build, i changed the "What to Test" content and i also changed the "Beta App Description" in the "Test Information" Tab.But Testflight still sends the old text, which is nowhere to be found anymore.Am i doing something wrong? How can i fix this?
Replies
6
Boosts
1
Views
2.0k
Activity
5d
TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
Replies
4
Boosts
1
Views
1.2k
Activity
Mar ’26
Testflight issue: "The requested app is not available or doesn't exist"
We submitted a build to testflight and received a confirmation email it was successfully uploaded. When we open testflight on our iPhone's (X, 6s) we get a message of "Could not install appname" "The requested app is not available or does not exist" Where appname is the name of the app. Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect. I also can't install prior builds that had worked successfully when I try.
Replies
22
Boosts
6
Views
14k
Activity
Feb ’26
422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
Replies
30
Boosts
6
Views
24k
Activity
Mar ’26
Should deleted testers be counted in maximum number of testers calculation?
I've reached maximum number of testers for my app. That's why I've deleted all testers from TestFlight to clean testers list and invite new and old testers again by public link. But deleted testers are still count in "All testers", but in "Deleted testers" filter. And the error "You’ve added the maximum number of external testers for this app" still occurs. Is this how it's supposed to work or is this a bug?
Replies
2
Boosts
1
Views
1.6k
Activity
Nov ’25
Testflight Beta Information Validation Wrong
Hello, I want to add an external test, but I encountered an error when creating the test information. The error message shows that the phone field needs to be filled with only numbers. The following is the error screen This page has one or more errors. Please make sure the contact phone number contains only numbers and try again. Cannot save name because there are other invalid fields. Cannot save last name because there are other invalid fields. Could not save email because there are other invalid fields. Has anyone else encountered the same situation? Thanks.
Replies
5
Boosts
7
Views
8.7k
Activity
Sep ’25
Couldn't redeem TestFlight invitation code
I cannot add myself as a TestFlight user to my own app. When I open the invite link on my device, or manually enter the redeem code on device (obtained from opening the invite link on macOS), I get "This invitation has been revoked or is invalid". I've tried going to App Store Connect and removing myself from both the testing group and the list of 'All testers', both to no avail. Apple folks: this is not user error and you must have thousands of bug reports on this by now. Why don't you prioritize a fix for this incredibly annoying issue?
Replies
1
Boosts
3
Views
1.1k
Activity
Sep ’25
Testflight builds not showing up
My archived xcode builds show that they have been successfully uploaded to testflight but once in the appstore they do not appear. Is there anyone else with the same problem?
Replies
1
Boosts
1
Views
625
Activity
Oct ’25
TestFlight link (Mac) not working any more ("Unable to Open Link")
Update: Turns out it works for others, apparently, and I also found one of my Macs where it does work, too. So it must be something pertinent to my systems. Oddly, though, the same ones where it now fails used to work because I had TestFlight enabled there before. I have TestFlight set up on App Store Connect, and I have already about 50 testers subscribed. Today, I found that the Public Link does not work any more: Once TestFlight.app is installed, and one clicks the link to add my app to TestFlight, it always shows the error ""Unable to Open Link" in TestFlight.app: I've tried this on several Macs (Ventura and Sonoma), and with different Accounts, both where the app was already added or not. Is something generally broken, i.e. do others see the same issue with their TestFlight links, or is it just me? How do you suggest I get this resolved? Here's an example link I set up for this purpose - it only allows a handful of subscribers, so please do not actually subscribe but just see if you even get allowed to, or if you get the same error if you must try: https://testflight.apple.com/join/oV8NNojg And here's how it's set up:
Replies
1
Boosts
1
Views
996
Activity
3w
Tesflight eCommerce error, Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store
Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store and that they must switch to a store in their country. Yet the store switch fails Essentially beta testers outside the US cannot do testflight sandbox eCommerce for the Mac version of our app. Note that eCommerce on the Mac works for US based testers and eCommerce for the iOS/iPadOS works for testers in all territories. Many of these testers are in India, the UK and Canada. We believe that this is incorrect, that storeKit is not correctly detecting the AppStore Region for mac based testflight eCommerce. At this point we have 382 testers, most outside the US and we can only Beta Test our app with US users. Attached are images of the messages that are coming from storeKit: Here is a link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser) https://youtu.be/kB818wfVld4 Here is another link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser). https://youtu.be/7uAZKo8wpfU We see that there is another post with a similar problem. Similar eCommerce Problem Because eCommerce works in all territories on iOS/iPadOS but ONLY in the US for Mac we suspect that this is an error that either a DBA or a coder will need to fix. Any insights from anyone would be appreciated.
Replies
13
Boosts
5
Views
1.8k
Activity
Feb ’26
DVTAppStoreConnect.ServiceBackendError error 1 when publishing app
Hi there, I am trying to publish my first app (VisionOS 2.0) via TestFlight for internal testing via XCode 16.0 beta 2. I have tried clicking both 'Distribute App' and 'Validate App', but either way receive the following error: "DVTAppStoreConnect.ServiceBackendError error 1" I am a bit stuck for now, any feedback would be gratefully received! Many thanks
Replies
6
Boosts
1
Views
868
Activity
Nov ’25
Asset validation failed Missing Info.plist value. A value for the Info.plist key 'CFBundleIconName' is missing
please help. i've tired every solution i can find online, and believe they may be outdated in most recent version of Xcode: https://forums.developer.apple.com/forums/thread/92638 https://stackoverflow.com/questions/46216718/missing-cfbundleiconname-in-xcode9-ios11-app-release Here is the error when distributing the build to testflight -> Asset validation failed Missing Info.plist value. A value for the Info.plist key 'CFBundleIconName' is missing in the bundle 'lucaspfeiffer.sun'. Apps built with iOS 11 or later SDK must supply app icons in an asset catalog and must also provide a value for this Info.plist key. For more information see http://help.apple.com/xcode/mac/current/#/dev10510b1f7. (ID: 47b317ae-c06a-425b-9fc7-3c9e6ac9c001) Asset validation failed Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 10.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface (ID: 362522bf-f96c-4cf2-99b6-8d984ef546b8) Asset validation failed Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 10.0. To support older operating systems, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface (ID: 9c5a2bcf-36ae-42bf-80fe-705dbe6e85d7)
Replies
2
Boosts
0
Views
967
Activity
Jan ’26
Couldn't redeem TestFlight invitation code
Same scenario described here: https://forums.developer.apple.com/forums/thread/738942 User clicked accept for an internal tester invitation sent to their work apple id on their personal device which was signed in with their personal apple id. This seems to have redeemed the code to the users personal account. However, the user has removed themselves from testing the app and we're trying to get their work apple id registered but the invite code that keeps being sent is coming back saying invalid. Things we've tried: We located the last build the user installed on their device and expired the builds deleted / readded the work apple id to internal testing group It's still sending the same invitation code from TestFlight and saying that the code cannot be redeemed.
Replies
3
Boosts
1
Views
1.4k
Activity
Apr ’26
The requested app is not available or does not exist.
Hi, Got this message when i try to test new version of my App with testFlight: "The requested app is not available or does not exist." Look on many post, but app is active on Store, last version is 2 month ago. Any idea ? Regards.
Replies
4
Boosts
3
Views
825
Activity
Sep ’25
Testflight Mac OS app issue
Hello! I have a problem installing the iPad version of the application on a Mac. I can't install the application - Testflight says that an OS update is required. See screenshot. Mac on the latest OS version - 15.2. Testflight application version - 3.7.0 Moreover, I installed the same application from Testflight on the previous version of the OS and the previous version of the Testflight application. Therefore, I can't say exactly after what this appeared, since I updated the OS version and the Testflight application at the same time Perhaps this is a bug in the Testflight application version 3.7.0.
Replies
1
Boosts
1
Views
442
Activity
Sep ’25
TestFlight is Unavailable
I use Apple Business Manager to install apps on my office iPads and to track them. I am a beta tester for a company that pushes new versions of their software through TestFlight. These iPads are logged into managed apple accounts [apple IDs] under my Apple Business Manager account. When I attempt to open TestFlight, I receive a message "TestFlight is currently unavailable, try again later." If I logout and sign in an iPad under a consumer Apple Account, TestFlight works properly. I however, want to use these iPads under my apple business account.
Replies
12
Boosts
8
Views
2k
Activity
Oct ’25
Unlisted flow?
Hello does a flow exist to watch the status of an unlisted app request? I submitted into what seems like a black hole of feedback...thx for any feedback on this.
Replies
1
Boosts
0
Views
384
Activity
Feb ’26
Cannot install the test flight version on MacOS
My developer posted the latest beta release of our app to test flight. When I went to install it on my Mac - the the progress circle gets about 2/3 of the way to completion, then installation stops - and I see the Install button again. Apple M1 / 16GB ram / Sequoia 15.3
Replies
2
Boosts
3
Views
327
Activity
Jun ’25
TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
Replies
21
Boosts
11
Views
1.9k
Activity
1w