TestFlight

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Use TestFlight in App Store Connect to invite and manage beta testers for iOS, iPadOS, tvOS, and watchOS apps. Discuss questions here and share app builds publicly via TestFlight under the Community topic.

TestFlight Documentation

Posts under TestFlight subtopic

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TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
4
1
1.2k
Mar ’26
Looking for TestFlight feedback on Steady, an app for impulse interruption
Hi everyone, I’m testing an iPhone app called Steady through TestFlight and would love honest feedback. Steady is built for the moment right before someone acts on an urge they may regret. The core idea is to create a short pause before action, then let the user log what happened so they can spot patterns over time. Use cases could be things like sending a text you shouldn’t, reacting too fast, opening something you wanted to avoid, or other impulsive moments. I’m mainly looking for feedback on three things: Does the concept feel useful in real life? Is the flow clear or confusing? What feels unnecessary or missing? TestFlight link: https://testflight.apple.com/join/YsnDsGR5 Appreciate any honest feedback.
0
0
122
Mar ’26
what this error
Hello, I'm getting a persistent error when submitting my TestFlight build: App: Mealog Build: 1.0 (4) Platform: iOS Steps: Go to App Store Connect → My Apps → TestFlight → Builds → select 1.0 (4) Click "Submit for Review" with plain-text test notes (no special chars/emojis) Error: "An error occurred processing your request. Please try again later." Troubleshooting done: Simplified test notes to plain text Tried incognito/private browser + cleared cache Disabled VPN/proxy Waited >1 hour and retried multiple times Confirmed build status is "Processed" Goal: Submit this build to TestFlight successfully.Attachment: Error screenshot uploaded.
4
0
155
Mar ’26
How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
0
0
94
Mar ’26
TestFlight Build has been stuck in waiting for review for 6 days
I'm just looking for help/guidance on what if something I did wrong in my build submission? The first test flight build I submitted went through in about 1 day, 2 build updates after that went through and were deployed for my test flight participants each in less than 24 hours. The last build I have submitted has been 6 days now. I have had to submitted multiple builds and cancel a few of them as I keep making progress on my app. I have submitted a ticket for assistance, and called the help number. Thank you in advance for any help. I appreciate the community.
1
1
185
Mar ’26
App stuck in
Hello, My app RecipePop seems to be stuck in the App Review process and I’m trying to understand if something might be wrong with the submission. App ID (Apple ID): 6758273317 Timeline: I have been submitting versions for a week and they remain in "Waiting for Review" for days.. Please help review this submission as soon as possible! My users are currently facing a bug that should have been fixed in this version. Any guidance would be greatly appreciated. Thank you.
0
0
95
Mar ’26
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
0
0
280
Mar ’26
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
0
0
234
Mar ’26
TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpegkit.framework libavcodec.framework libavdevice.framework The app uses ffmpeg-kit (Flutter plugin), which ships precompiled frameworks. Steps Already Checked Build shows in TestFlight Build added to test group Tester is assigned correctly Correct Apple ID signed in on device Device restarted Waited for processing to complete App Store availability set to “All Countries or Regions” Questions Can missing dSYM files for ffmpeg-kit frameworks cause TestFlight install failures? Are there additional TestFlight availability or processing checks that could cause this error? Is this error related to TestFlight build propagation or caching on Apple’s side? Any guidance on what could cause TestFlight to show the app but fail installation would be appreciated. Thank you.
1
1
297
Mar ’26
tvOS TestFlight app stuck in "Waiting for Review" for 4 days
Posting this wondering anyone from App Review may be able to help. I submitted two builds for External TestFlight builds. My iOS build got approved within a day, but my tvOS version is still stuck in "waiting for review" for four days now. Wondering if there's anything I can do, perhaps remove from review and re-upload a new build or will this effectively remove me from a queue? Many thanks in advance. I'm unable to find a submission ID for this as I assume they're not available for TestFlight reviews?
0
0
100
Mar ’26
TestFlight is unavailable. Try again.
I am a beta tester. I successfully tested an app this week. However, a different app, by a different developer is generating the “TestFlight is unavailable. Try again” error. I have force closed, and then deleted the TF app, and restarted A16 iPad running 26.3.1 iPadOS, then redownloaded to no effect. I have worked with an Apple Senior Support advisor, and found no network, Apple ID problems on my end after troubleshooting for nearly 2 hours. The developer tried emailing me the link - didn’t work. Now, update builds by developer are now showing the same error on other beta testers iPads, - however, one tester can download the app for beta testing on an iPad Pro M4. The app will download to my phone as well as others´ phones, running current update, but not my iPad. I changed my Apple ID password, reset my network, and nothing works.
0
0
92
Mar ’26
macOS builds stuck in "Processing" since March 5
Hi everyone, We are facing a critical blocker with our macOS app processing. Since March 5, 2026, every single build we have uploaded (8 builds total) has been stuck in the "Processing" state for over 4 days. For our project, due to the large binary size, processing usually takes about 4 to 6 hours normally. However, we now have a long queue of builds that haven't transitioned to "Ready to Submit" for up to 80+ hours. Stuck Builds List: 1.0.0 (444): Mar 8, 3:09 PM (Processing) 1.0.0 (443): Mar 8, 5:36 AM (Processing) 1.0.0 (440): Mar 7, 6:37 AM (Processing) 1.0.0 (438): Mar 6, 5:01 PM (Processing) 1.0.0 (434): Mar 6, 12:04 AM (Processing) 1.0.0 (433): Mar 5, 6:26 PM (Processing) 1.0.0 (432): Mar 5, 10:51 AM (Processing) 1.0.0 (431): Mar 5, 6:11 AM (Processing) (Note: The last successful build was 1.0.0 (429) on March 4, which processed within the expected 6-hour window.) There have been no changes to our project settings, Info.plist, or entitlements since the last successful build. This is completely halting our scheduled update release. Is anyone else experiencing a similar backlog with large macOS binaries? Or is there a known issue with the App Store Connect pipeline for the macOS platform recently? Any help or investigation from Apple engineers would be greatly appreciated. (Feedback ID: FB22156358)
0
1
211
Mar ’26
TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
0
1
334
Mar ’26
visionOS TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
0
0
121
Mar ’26
How can I use my sandbox account to test in-app purchases?
I have created and verified a new sandbox account in Users and Access. Now I want to test my in-app purchases with this account on my iPad Air in my iOS game. I have already uploaded a build to TestFlight. Then I have downloaded and installed my game from TestFlight on my iPad Air. How can I login on my iPad Air with my new sandbox account to test my in-app purchases in my game?
2
0
174
Mar ’26
TestFlight Invitation Not Working
I removed TestFlight app from old device (email is no where exists in AppStore connect in Testers) which has different email than my AppStoreConnect email. Now I am trying to get invitation to the device which has same email as my AppStoreConnect, but keep getting -> Couldn't Load App The apple Account you're currently signed in with, , doesn't match the one assiciated to this invitation. You can sign in to TestFlight with original Apple Account, , or request a ne…. Where as all other apps in the AppStore connect shows up fine in the TestFlight using appstore connect email. Followed all the reset & settings mentioned but no luck so far.
0
0
132
Mar ’26
International In-app-purchase issue with TestFlight build
My app's in-app purchase works perfectly (i) locally (ii) in TestFlight internal testing (iii) in TestFlight external testing in the US. Where's the issue? Well I have one beta tester (TestFlight external tester) in the Philippines. She is unable to purchase. Her Apple ID region and device region are set to Philippines. My IAP has all regions and territories enabled and I can see the Philippine Peso pricing on App Store Connect. She keeps seeing the price in USD rather than PHP, which, based on my searching around, seems to be common in TestFlight. But, she also keeps getting an error "Account Not In This Store - Your account is not valid for use in the US Store. You must switch to the Philippine store before purchasing". Clicking on "Change Store" doesn't help. From searching, it seems despite seeing the price in $ she ought to be able to complete the fake purchase. Is this expected in TestFlight? I am apprehensive before submitting my app for final approval if there are going to be issues in purchasing internationally. The code is StoreKit2's product.purchase() - it's opaque to developers, and Apple is supposed to handle it correctly. Not sure what else I can do as far as the code goes. I have successfully been able to view pricing in dollars, euros, and Philippine Peso by setting the storefront to the US, Germany, and Philippines in a local Storekit config file on an iOS simulator. So I am kind of confident that it is a TestFlight issue, but it feels weird to say something like 'ah it's a TestFlight issue, it'll work in production' :) Ideally TestFlight should be identical to production. Shouldn't it? I am waiting on another international tester (this one is in Brazil) to get another data point. Has anybody encountered something similar to this before? Also, any pointers for writing an automated UI test for this? What API / sample code etc.?
1
0
127
Mar ’26
TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
Replies
4
Boosts
1
Views
1.2k
Activity
Mar ’26
Looking for TestFlight feedback on Steady, an app for impulse interruption
Hi everyone, I’m testing an iPhone app called Steady through TestFlight and would love honest feedback. Steady is built for the moment right before someone acts on an urge they may regret. The core idea is to create a short pause before action, then let the user log what happened so they can spot patterns over time. Use cases could be things like sending a text you shouldn’t, reacting too fast, opening something you wanted to avoid, or other impulsive moments. I’m mainly looking for feedback on three things: Does the concept feel useful in real life? Is the flow clear or confusing? What feels unnecessary or missing? TestFlight link: https://testflight.apple.com/join/YsnDsGR5 Appreciate any honest feedback.
Replies
0
Boosts
0
Views
122
Activity
Mar ’26
what this error
Hello, I'm getting a persistent error when submitting my TestFlight build: App: Mealog Build: 1.0 (4) Platform: iOS Steps: Go to App Store Connect → My Apps → TestFlight → Builds → select 1.0 (4) Click "Submit for Review" with plain-text test notes (no special chars/emojis) Error: "An error occurred processing your request. Please try again later." Troubleshooting done: Simplified test notes to plain text Tried incognito/private browser + cleared cache Disabled VPN/proxy Waited >1 hour and retried multiple times Confirmed build status is "Processed" Goal: Submit this build to TestFlight successfully.Attachment: Error screenshot uploaded.
Replies
4
Boosts
0
Views
155
Activity
Mar ’26
How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
Replies
0
Boosts
0
Views
94
Activity
Mar ’26
TestFlight Build has been stuck in waiting for review for 6 days
I'm just looking for help/guidance on what if something I did wrong in my build submission? The first test flight build I submitted went through in about 1 day, 2 build updates after that went through and were deployed for my test flight participants each in less than 24 hours. The last build I have submitted has been 6 days now. I have had to submitted multiple builds and cancel a few of them as I keep making progress on my app. I have submitted a ticket for assistance, and called the help number. Thank you in advance for any help. I appreciate the community.
Replies
1
Boosts
1
Views
185
Activity
Mar ’26
Stage Feed is on the Tarmac (Test Flight)
Stage Feed - Test Flight Link Tracking your favorite Artists, does NOT need to be so cumbersome! Please try our app, we would really love to have you! Any and all feedback would greatly be appreciated!
Replies
0
Boosts
0
Views
64
Activity
Mar ’26
App stuck in
Hello, My app RecipePop seems to be stuck in the App Review process and I’m trying to understand if something might be wrong with the submission. App ID (Apple ID): 6758273317 Timeline: I have been submitting versions for a week and they remain in "Waiting for Review" for days.. Please help review this submission as soon as possible! My users are currently facing a bug that should have been fixed in this version. Any guidance would be greatly appreciated. Thank you.
Replies
0
Boosts
0
Views
95
Activity
Mar ’26
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
Replies
0
Boosts
0
Views
280
Activity
Mar ’26
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
Replies
0
Boosts
0
Views
234
Activity
Mar ’26
TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpegkit.framework libavcodec.framework libavdevice.framework The app uses ffmpeg-kit (Flutter plugin), which ships precompiled frameworks. Steps Already Checked Build shows in TestFlight Build added to test group Tester is assigned correctly Correct Apple ID signed in on device Device restarted Waited for processing to complete App Store availability set to “All Countries or Regions” Questions Can missing dSYM files for ffmpeg-kit frameworks cause TestFlight install failures? Are there additional TestFlight availability or processing checks that could cause this error? Is this error related to TestFlight build propagation or caching on Apple’s side? Any guidance on what could cause TestFlight to show the app but fail installation would be appreciated. Thank you.
Replies
1
Boosts
1
Views
297
Activity
Mar ’26
Use WhatToTest..txt from Testflight folder from xcode upload
While WhatToTest..txt was being used in xcode cloud. I wish this feature should just being adopted to functioned from XCode archive and upload to set initial release note from the build pipeline directly from xcode in machine
Replies
0
Boosts
0
Views
181
Activity
Mar ’26
tvOS TestFlight app stuck in "Waiting for Review" for 4 days
Posting this wondering anyone from App Review may be able to help. I submitted two builds for External TestFlight builds. My iOS build got approved within a day, but my tvOS version is still stuck in "waiting for review" for four days now. Wondering if there's anything I can do, perhaps remove from review and re-upload a new build or will this effectively remove me from a queue? Many thanks in advance. I'm unable to find a submission ID for this as I assume they're not available for TestFlight reviews?
Replies
0
Boosts
0
Views
100
Activity
Mar ’26
TestFlight is unavailable. Try again.
I am a beta tester. I successfully tested an app this week. However, a different app, by a different developer is generating the “TestFlight is unavailable. Try again” error. I have force closed, and then deleted the TF app, and restarted A16 iPad running 26.3.1 iPadOS, then redownloaded to no effect. I have worked with an Apple Senior Support advisor, and found no network, Apple ID problems on my end after troubleshooting for nearly 2 hours. The developer tried emailing me the link - didn’t work. Now, update builds by developer are now showing the same error on other beta testers iPads, - however, one tester can download the app for beta testing on an iPad Pro M4. The app will download to my phone as well as others´ phones, running current update, but not my iPad. I changed my Apple ID password, reset my network, and nothing works.
Replies
0
Boosts
0
Views
92
Activity
Mar ’26
macOS builds stuck in "Processing" since March 5
Hi everyone, We are facing a critical blocker with our macOS app processing. Since March 5, 2026, every single build we have uploaded (8 builds total) has been stuck in the "Processing" state for over 4 days. For our project, due to the large binary size, processing usually takes about 4 to 6 hours normally. However, we now have a long queue of builds that haven't transitioned to "Ready to Submit" for up to 80+ hours. Stuck Builds List: 1.0.0 (444): Mar 8, 3:09 PM (Processing) 1.0.0 (443): Mar 8, 5:36 AM (Processing) 1.0.0 (440): Mar 7, 6:37 AM (Processing) 1.0.0 (438): Mar 6, 5:01 PM (Processing) 1.0.0 (434): Mar 6, 12:04 AM (Processing) 1.0.0 (433): Mar 5, 6:26 PM (Processing) 1.0.0 (432): Mar 5, 10:51 AM (Processing) 1.0.0 (431): Mar 5, 6:11 AM (Processing) (Note: The last successful build was 1.0.0 (429) on March 4, which processed within the expected 6-hour window.) There have been no changes to our project settings, Info.plist, or entitlements since the last successful build. This is completely halting our scheduled update release. Is anyone else experiencing a similar backlog with large macOS binaries? Or is there a known issue with the App Store Connect pipeline for the macOS platform recently? Any help or investigation from Apple engineers would be greatly appreciated. (Feedback ID: FB22156358)
Replies
0
Boosts
1
Views
211
Activity
Mar ’26
TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
Replies
0
Boosts
1
Views
334
Activity
Mar ’26
visionOS TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
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Activity
Mar ’26
How can I use my sandbox account to test in-app purchases?
I have created and verified a new sandbox account in Users and Access. Now I want to test my in-app purchases with this account on my iPad Air in my iOS game. I have already uploaded a build to TestFlight. Then I have downloaded and installed my game from TestFlight on my iPad Air. How can I login on my iPad Air with my new sandbox account to test my in-app purchases in my game?
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Mar ’26
Also stuck in waiting for review
I too have been in "waiting in review" for longer than expected. What is the normal time for a review?
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Activity
Mar ’26
TestFlight Invitation Not Working
I removed TestFlight app from old device (email is no where exists in AppStore connect in Testers) which has different email than my AppStoreConnect email. Now I am trying to get invitation to the device which has same email as my AppStoreConnect, but keep getting -> Couldn't Load App The apple Account you're currently signed in with, , doesn't match the one assiciated to this invitation. You can sign in to TestFlight with original Apple Account, , or request a ne…. Where as all other apps in the AppStore connect shows up fine in the TestFlight using appstore connect email. Followed all the reset & settings mentioned but no luck so far.
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132
Activity
Mar ’26
International In-app-purchase issue with TestFlight build
My app's in-app purchase works perfectly (i) locally (ii) in TestFlight internal testing (iii) in TestFlight external testing in the US. Where's the issue? Well I have one beta tester (TestFlight external tester) in the Philippines. She is unable to purchase. Her Apple ID region and device region are set to Philippines. My IAP has all regions and territories enabled and I can see the Philippine Peso pricing on App Store Connect. She keeps seeing the price in USD rather than PHP, which, based on my searching around, seems to be common in TestFlight. But, she also keeps getting an error "Account Not In This Store - Your account is not valid for use in the US Store. You must switch to the Philippine store before purchasing". Clicking on "Change Store" doesn't help. From searching, it seems despite seeing the price in $ she ought to be able to complete the fake purchase. Is this expected in TestFlight? I am apprehensive before submitting my app for final approval if there are going to be issues in purchasing internationally. The code is StoreKit2's product.purchase() - it's opaque to developers, and Apple is supposed to handle it correctly. Not sure what else I can do as far as the code goes. I have successfully been able to view pricing in dollars, euros, and Philippine Peso by setting the storefront to the US, Germany, and Philippines in a local Storekit config file on an iOS simulator. So I am kind of confident that it is a TestFlight issue, but it feels weird to say something like 'ah it's a TestFlight issue, it'll work in production' :) Ideally TestFlight should be identical to production. Shouldn't it? I am waiting on another international tester (this one is in Brazil) to get another data point. Has anybody encountered something similar to this before? Also, any pointers for writing an automated UI test for this? What API / sample code etc.?
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Mar ’26