Hi, I developed a Platform Single Sign-On extension and a corresponding extension for my IdP, which is Keycloak based. The code for both projects are here: https://github.com/unioslo/keycloak-psso-extension and https://github.com/unioslo/weblogin-mac-sso-extension I realized that, when using the Secure Enclave as the AuthenticationMethod, and according to Apple's documentation, the Extension doesn’t obtain fresh ID Tokens when they expire if the refresh token is still valid. When using password as the Authentication Method, it fetches new ID tokens when they expire, without prompting the user for credentials, by using the refresh token. My suggestion is that the same behavior should be implemented for Secure Enclave keys. The thing here is that usually, on OIDC flows, the ID/Access tokens are short-lived. It would make sense for the extension to provide fresh ID tokens. It doesn’t seem to make sense for me that, when using passwords, the extension would fetch these tokens, and not when having the Secure Enclave key. By not doing this, Apple almost forces the developer of an extension to fetch new ID tokens themselves, which doens’t make sense when it clearly provides fresh tokens when using passwords. It almost forces the developers to either implement that logic themselves, or to issue longer tokens, which is not so nice. How so you deal with this? Do you simply use the refresh token as an authentication token, or do you do some sort of manual refresh on the extension?

I'm using Apple's MDM protocol InstalledApplicationListCommand to get information about installed apps. From iOS/iPadOS 26, the app information obtained by InstalledApplicationListCommand includes information on all apps including system apps (apps that come standard with iOS/iPadOS). https://developer.apple.com/documentation/devicemanagement/installed-application-list-command I want iOS/iPadOS26 to get the same information as the app information I get from the previous iOS/iPadOS, and I want to exclude system apps from the app information I get with the InstalledApplicationListCommand. As a way to exclude system apps, you can use the app ID I'm thinking of a way to exclude anything that starts with "com.apple" (the Identifier key value of the InstalledApplicationListResponse.InstalledApplicationListItem object). As a way to exclude system apps, please tell us whether the above method is appropriate and whether there will be any problems in the future.

I've account access level of developer. I want to create app specific password but go through the account but could not get any option to do so. Can somebody help me on this. Thanks in advance.

Hi everyone, We manage several macs through Microsoft Intune. We've deployed Platform SSO using the password based method (not the Secure Enclave) and have also enforced filevault encryption through policy. What we're trying to achieve is that multiple users can log into the same Mac. For example, I (the initial enrolling user) can log in without issues. However, we want a colleague to be able to log in as well if they're physically in front of the mac. The challenge we've run into is that once filevault is enabled (We're not sure about it but reading on forums it seems that the problem is filevault), it seems the network is not available at the login screen. This means that while the first user can create a mobile account and log in, a second user can't do the same. The moment we try to log in with another set of credentials, we get an immediate error and the password field shakes instantly, suggesting it's not even reaching out to the network or directory to validate the credentials. We'd like to confirm if this behavior is expected when FileVault is active and whether the only solution is to disable FileVault or if there are alternative solutions to allow network connectivity at the login screen. Essentially, we want to know if there's a way to let a second user log in without having to turn off disk encryption. Or if we can pre-authorize a set of users on the mac in order to create all the mobile account needed.. Thanks in advance! Thomas

Hi Team, As per this documentation Handling NotNow Status Responses | Apple Developer Documentation, the last command that is delivered to the device on a connection should be the one that the device reported NotNow so that the device will automatically retry when it is ready to consume commands. Our question is it possible to have a fixed command which we can try at the end once all commands are tried and if device has reported NotNow for any of the commands. E.g. If there were 3 commands delivered to the device one by one SSO profile (com.apple.sso ) was delivered and device reported NotNow VPN profile (com.apple.vpn.managed) was delivered and the device reported NotNow DeviceInformation command was delivered and the device reported Acknowledged. As there were NotNow responses earlier, can we try a certificate profile(com.apple.security.pkcs1), with a dummy certificate payload, to ensure that the last command delivered to the device in this connection is responded with NotNow. Questions: Can we use a fixed command e.g. certificate profile(com.apple.security.pkcs1) as in above example to ensure the last command delivered to the device has NotNow response. Or is it better to try one of the commands which the device reported NotNow earlier. As in above example should we try the SSO or VPN profile at step 4 instead of the certificate profile? Following up to above, when a device reports NotNow for any profile installation command, can we say it will always report NotNow for certificate profile(com.apple.security.pkcs1) as well for all iOS and MacOS devices?

Hello Apple Developer Community, I am implementing the "Return to Service" feature with app preservation in our MDM solution (iOS 26+). My goal is to use the EraseDeviceCommand to securely erase user data while preserving managed apps, and then have the device automatically re-enroll without user interaction. What I am doing: The device is supervised and successfully enrolled in Automated Device Enrollment (ADE). The device has generated and escrowed a bootstrap token to our MDM server (SetBootstrapToken received). I am sending the EraseDeviceCommand to the device via MDM with the necessary parameters for Return to Service with app preservation. The command payload includes: Enabled: true The previously escrowed BootstrapToken (as Base64 data). WiFiProfileData (as Base64 data) to ensure connectivity post-erase. Example Payload Structure (Simplified): <key>ReturnToService</key> <dict> <key>Enabled</key> <true/> <key>BootstrapToken</key> <data>YOUR_BASE64_TOKEN</data> <key>WiFiProfileData</key> <data>YOUR_BASE64_WIFI_PROFILE</data> </dict> The observed behavior: The erase command is successful. The device performs the secure user data erase. Crucially, the managed applications are preserved and automatically installed again after the reboot (confirming app preservation is working). The device connects to the Wi-Fi network successfully. The issue: I am not seeing the GetBootstrapToken request from the device hit our MDM server's check-in URL during the post-erase setup assistant phase. The re-enrollment seems to complete, but this specific request is missing from our server logs. My questions: Is the GetBootstrapToken request an explicit check-in message type, or is it an implicit part of the general CheckIn process during ADE re-enrollment when the token is used? If the device successfully re-enrolls and preserves apps, is the explicit GetBootstrapToken request still expected? Or does the token included in the EraseDeviceCommand payload satisfy all authentication needs for this workflow? What specific conditions or capabilities on the MDM server side might prevent the device from sending this specific request, even if the overall process succeeds? Any insights from Apple engineers or other developers who have successfully implemented this flow would be greatly appreciated. Thank you!

I'm are attempting to use the device management migration feature in Apple Business Manager / Apple School Manager (for devices running iOS 26 / iPadOS 26) to re-assign managed devices from one MDM server to another. We followed the published procedure (select device(s) → Assign Device Management → Set deadline → Continue). However, we are observing that on the device side, no notification or prompt appears to the user (such as “Enrollment Required” or “Your organization requires this device to enroll in a different device management service”), even after the migration deadline has passed. Here are the environment details: Device OS version: (iOS 26.1) Device ownership: enrolled via Automated Device Enrollment MDM re-assignment in ABM: old MDM server（name: https://dev5.clomo.com/panel/mackey-dev/ ） → new MDM server (name: https://obliging-bunny-equally.ngrok-free.app/ ) Deadline set: (12/10/2025 12:00 AM) Network connectivity: confirmed online at deadline time We would like to know: Under what exact conditions will the device display the notification/prompt, and what common mis-configurations prevent it from appearing? Is there any device log or activity indicator in ABM/ASM to confirm that the migration instruction has been sent to the device? In cases where the prompt does not appear, what troubleshooting steps can we perform on the device (or in the MDM/ABM configuration) to correct it?

We are managing VPP license switching operations using Apple's VPP Manage Licenses API. License information is managed by matching the “clientUserIdStr” data with the VPP account ID information managed on the server side. We received an inquiry stating that a VPP license did not activate despite the activation process being performed. Upon checking the API results, the update API returned a success status during execution. However, the “clientUserIdStr” information was missing from the license information field in the response of the information retrieval API. We kindly request your guidance on the reason why the “clientUserIdStr” information is missing when retrieving license information, and the steps to ensure this information is reliably returned. VPPAccoountId:0123456789abcdef0123456789abcdef adamIdStr:521974902 *Some details have been altered from the actual data to protect personal information.

Platform SSO not working on macos devices for zscaler application other app like safari / chrome working well. Need help from apple expert on the same. Environment : IDP : Entra ID MDM : Omnissa Workspace one UEM platform : macOS

Dear Apple Developer Team, Following the rollout of iOS 26.x and the introduction of the iPhone 17, we have identified a critical issue affecting Mobile Device Management (MDM) enrolment and restore operations. The issue appears to stem from the Device Management Profile configuration 'do_not_use_profile_from_backup' within Apple Business Manager (ABM), which currently defaults to False. This setting should be modified to True to ensure proper functionality. When the profile remains set to False, organisations leveraging MDM encounter repeated failures during device backup and restore operations. Specifically, restoring a supervised or managed device triggers a persistent MDM registration loop, effectively preventing deployment of iPhone 17 devices in managed environments. We recommend that Apple review and adjust the default Device Management Profile property within ABM to address this issue and restore full MDM compatibility for iOS 26.x and later.

Hi everyone, I want to enable Single App Mode (SAM) for my custom app that’s installed on the device. However, my device is not supervised. Is there any way to: Enable Single App Mode without supervising the device? Any guidance or workaround would be appreciated. Thanks, Arnab Lahiri

The Center for Innovation in Education created a reading program designed to teach every single child to read, regardless of any supposed difficulty in learning. The Center conducted a ten-year study of its Reading Program’s effectiveness. Over those ten years, the Center placed 2,048 Reading Program kits in classrooms across America. More than 300,000 children took part in the Center’s study. Results: The Reading Program taught every single child to read in every single classroom, every single year, regardless of any child’s supposed reading readiness - including dyslexic, autistic, and even Down syndrome children. No failures then or in any of the many years that have followed. Despite the Program’s success, educational publishers refused to publish it. Their refusals will be explained and hopefully counteracted in a book that is scheduled to be published in 2026. In response to publishers’ refusal to make the program available, the Center made it available as a free download from its website. The Center also made its program available as 14 free iPad apps. While the apps can be searched for individually by their unique names, since the apps are interrelated and meant to complement one another, the first keyword assigned to all 14 apps was the same. That same keyword is still in its first position for every app. The first keyword listed for each of the 14 apps is the word “Dekodiphukan”. That meant-to-be hard-to-read search word has worked well every year since the apps were introduced. However, in June of this year, that search term could find only 1 of the 14 apps. We reported this problem to Apple Support on June 26th. It is now November, and the problem remains unresolved. The only response we receive each time we ask for an update on the resolution of this problem the answer every time is: Reported search issues of this type require extensive review by Apple to determine whether it is valid and to confirm the appropriate action. There is no other response. No update has ever been sent to us. There is no phone number I can find to call. It was suggested to me by someone I spoke with in a different department at Apple Developers that I post my problem on the Developer Forum, in hopes that someone here can provide a suggestion for a way around this problem. Parents and teachers wishing to use our Reading Program with their children should not have to enter 14 different names to access our Reading Program.

We are implementing the Return to Service (RTS) with App Preservation flow. During testing, we were able to successfully fetch the Bootstrap Token as part of the ADE enrollment process. However, when attempting to initiate the Return to Service command with App Preservation enabled, the following error was returned: [ { "ErrorCode": 12089, "ErrorDomain": "MDMErrorDomain", "LocalizedDescription": "Could not erase device.", "USEnglishDescription": "Could not erase device." }, { "ErrorCode": 66002, "ErrorDomain": "MDMBootstrapTokenErrorDomain", "LocalizedDescription": "Failed to generate LAContext for bootstrap token", "USEnglishDescription": "Failed to generate LAContext for bootstrap token" } ] Below is the sample request (with dummy data). The actual request contained valid values in all fields: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Command</key> <dict> <key>RequestType</key> <string>EraseDevice</string> <key>ReturnToService</key> <dict> <key>Enabled</key> <true /> <key>WiFiProfileData</key> <data>WiFiProfileData</data> <key>BootstrapToken</key> <data>BootstrapTokenValue</data> <key>MDMProfileData</key> <data>MDM Profile Data</data> </dict> </dict> <key>CommandUUID</key> <string>3670</string> </dict> </plist>

Hey all, how long does bank account validation take typically? I have everything else in my paid agreement approved and showing active except the bank account. It says 24 hours but it has been over 3 days and there has been no progress.

I registered in this summer, uploaded 2 apps. But recently I decided to add iAP to my apps, everything is ready, in Xcode sandbox everything works fine, but when I uploaded new version to TestFlight to test, when I tap on the subscription it says something like "Product not found". (I have added subscriptions to the app, and added them to the version before submitting, also, this version is in status "awaiting developer release" so I can tap a button and this new version with iAPs will be on App Store. But im unsure what to do, because exactly this verified by Apple's version is not working in TestFlight.) In Business section of my Apple Developer Account in Agreements I only have agreement of free apps, but not about the paid apps. 
When I registered I used my (R)(us)sian passport, I think this is the reason that I simply don't even have the agreement of paid apps to accept it. 
I have multiple passports, and multiple EU debit cards. I emailed apple to change the location of my account (to another EU country), but they ghosted me. They sent me emails to upload documents about 4 or 5 times, every time I uploaded my another passport, got an auto email "thank you, we will write you in 2-3 days", but either they did not write me, or they said that the document is not in English (it isn't). 
What do I do? Also, to my situation, someone of my family has a company in (R)(us)sia, and I have in EU (Estonia). Maybe if nothing will work out with "Individual account", I should change to my company? And what is better EU or (R)(us)sian? 
Im new to this community, hope to hear an answer, or just an advice. Thank you!

Hi, I found In-App purchase feature is restricted even with User-based VPP. I understand Device-based VPP does not accept In-App purchase, however User-based VPP accept In-App purchase. (It works on iOS 15 device actually.) When I tried subscribe ChatGPT on iOS 26 device using User-based VPP, an error dialog is shown that explains In-App purchase is not allowed. sysdiagnose shows logs belog: 情報 2025-10-26 23:58:22.350841 -0700 storekitd [Client] (ChatGPT) Initializing client デフォルト 2025-10-26 23:58:22.353982 -0700 storekitd [Client] (ChatGPT) Initialized with server Production bundle ID com.openai.chat and request bundle ID com.openai.chat] デフォルト 2025-10-26 23:58:22.354020 -0700 storekitd [CanMakePayments] In-app purchase disabled because app com.openai.chat has MID based SINF In iOS 15 device, no storekitd logs are found and appstored and several processes seem to handle In-App purchase. Does In-App purchase no longer work with User-based VPP? Thank you.

The question: Is there any chance that Apple will integrate Intune SDK into Apple apps such as Mail or Calendar, or create Siri-compatible Intune SDK-integrated versions of Mail and Calendar? The reason for the question: My team has been asked by VIPs in our company (e.g. execs and board members) if Siri can be used with Outlook, and the only way is through Shortcuts or by adding the Outlook account to Mail. Both of these options would violate our security policies for these reasons: Since our company policy and federal regulations don't permit us to allow access to company resources on non-MAM-protected apps, we can't allow our users to login to the Mail app and make full use of Siri, due to the lack of MAM controls for Mail and Calendar. We only allow users to transfer data between policy-managed apps which have integrated the Intune SDK allowing us to enforce DLP and other security measures. The only way to enable Shortcuts would be to disable these security measures.

I encounter a connection error with Apple Configurator v2.18 when, after making changes in macOS Sequel 15.6.1, I want to apply and transfer the changes to the iPhone icon layout in iOS 26: Apple Configurator v2.18 crashes and returns an error message: ‘Try the operation again. If it fails, quit the application, launch it again, and try again. [NSCocoaErrorDomain – 0x1001 (4097)]’ I have done some research, and it seems that this bug has been identified and fixed in Apple Configurator 2 v2.19 (Build 10434). Have you encountered this problem? Do you know where to find version v2.19? This fixed version does not appear to have been released yet, and Apple support has been unable to help me. Thank you all for your help.

When using the SoftwareUpdateEnforcementSpecific to target an update to iPad OS 18.7.1, will the update be triggered to be downloaded immediately after the iPad has an active Internet connectivity? Or, if the SoftwareUpdateSettingsAutomaticActionsObject download string is set to AlwaysOff, will this mean that the update enforced will not start downloading automatically, but only when the user decides? I am trying to understand how these two can be combined together or if they work independently, as while trying to enforce a specific version, we need to eliminate the possibility to download an iPad OS version using cellular data, as our devices have an eSIM installed and the cost of using that for the iOS updates will be quite high. Maybe there is a setting to only allow the iOS updates to be downloaded via Wi-Fi. Thanks!

There is a longstanding restriction payload for supervised iOS devices that disables "Erase All Content and Settings." We have been experimenting with supervised watches paired with supervised phones that have that payload applied, and yet "Erase All Content and Settings" remains available on the watch. Is this: – a) An error with our payload? Should we be sending something else? – b) A bug in watchOS supervision? – c) A deliberate design choice? If so, what is the rationale for preventing organizations from maintaining this very basic level of control over devices they may be configuring and dispatching into the field?