I've installed two different profiles and having no issues using them until iOS 17, 18.0 (certainly for 17, but not so sure for 18). But after upgrading to 18.2 and even developer beta 18.3, installed profiles are not showing on the Setting / General / VPN & Device Management. So I can't even uninstall, also I can't reinstall unless I factory reset by iPhone, iPad and not using iCloud backups. First profile is DNS profile downloaded from website(NextDNS) and the second profile is made by my own, configuration for the cellular APN setting. (DNS setting is shown on the setting but there's no profile showing, I did not uninstalled or removed it) (Installing the custom celluar configuration profile failed, since it's already installed but just not showing as above) All happens on my iPad pro M1 12.9, ipad mini 2021, iphone 12 mini(18.3, else are 18.2), and iphone 16 pro max. Want to know if it's bug, and any resolution excluding factory reset and start using from scratch(It's very useless solution). Thank you.

We have created provisioning profile from apple developer account for our iPadOS app, the expiry date shown in the profile is 20-Aug-2026. However, when when I build the app with this provisional profile the expiry date shown in the app is 6-May-2026. My Certification expires on 2027. I see a embeded.mobileprovision profile inside the app, and it has an expiry of 6-May-2026. I did a clean build, cleared unnecessary profiles from profile folder, created a new provisional profile and tried, but nothing seems help. We have a few apps, and no other app has this issue, only those two apps have this issue. As the expiry date the shorten, we also need to special handle these two apps, Will you please help me to resolve this issue? Thanks.

There could be a case where-in multiple transparent proxies might exist in the system (for ex., Cisco AnyConnect, GlobalProtect, etc). We want to know if there is a way to order transparent proxies so that the desired transparent proxy gets the request first. During our research, we found a resource which talks about ordering transparent proxies through MDM. https://developer.apple.com/documentation/devicemanagement/vpn/transparentproxy Using this reference, we tried to create a profile and push it through JAMF. Below is the profile that we created and pushed with JAMF. Property List - <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>TransparentProxy</key> <array> <dict> <key>ProviderBundleIdentifier</key> <string>com.paloaltonetworks.GlobalProtect.client.extension</string> <key>Order</key> <string>1</string> </dict> <dict> <key>ProviderBundleIdentifier</key> <string>com.cisco.anyconnect.macos.acsockext</string> <key>Order</key> <string>2</string> </dict> <dict> <key>ProviderBundleIdentifier</key> <string>com.mydomain.transparentproxy</string> <key>Order</key> <string>3</string> </dict> </array> We are not sure if this is the right way to create the profile, though JAMF is not throwing any error while pushing this profile. We see this profile on the local machine as "/Library/Managed Preferences/com.apple.networking.vpn-transparent-list.plist". Is there a way to know if the profile took effect and the order of transparent proxies has changed. Thanks in advance.

We use Device Management Profile to restrict all apps from using camera on unsupervised devices. It works fine until iOS 26.1 beta. In iOS 26.1, only the camera icon is removed from Home screen, the third party apps can still use camera. In our scenario, the camera of employees' iPhones are disabled when they enter the factory and are restored when they leave. According to the documentation, disabling camera on unsupervised devices is deprecated. But supervision is not feasible option because these iPhones are owned personally by employees. Is there any new solution for camera restriction on unsupervised devices? Thanks.

Hi, I'm glad to hear that the service discovery process is improved on iOS/iPadOS 18.2 mentioned here. https://support.apple.com/en-ca/guide/deployment/dep4d9e9cd26/1/web/1.0 I tried it on my development MDM server. Set default MDM for iPad to my development MDM server on Apple Business Manager. Call the new API https://developer.apple.com/documentation/devicemanagement/account_driven_enrollment_profile and 200 OK is returned However the service discovery fails with the following error. Invalid well-known response for https://{my email's comain name}/.well-known/com.apple.remotemanagement?user-identifier={my email}&model-family=iPad: <NSHTTPURLResponse: 0x300a9f420> Invalid well-known response for https://axm-servicediscovery.apple.com/mdmBaseURL?user-identifier={my email}&model-family=iPad: <NSHTTPURLResponse: 0x3009047a0> It seems fallback process to https://axm-servicediscovery.apple.com/mdmBaseURL actually works but it returns 404 Not Found error. How can we use this awesome feature? Thank you :)

Hello, We have implemented support for our app to work with MDM. Basically the app needs to read the custom configuration with UserDefaults.standard.dictionary(forKey: ‘com.apple.configuration.managed’) in order to be functional when in an MDM. The issue is that in the app review process we are told that: "Guideline 2.1.0 - Information Needed We are still unable to access the app's Mobile Device Management (MDM) functionality. Provide a demo MDM profile and corresponding login credentials that we can be used to access the MDM features and functionality." How do we create a demo MDM profile? Our app only needs to be passed configuration information and we have used Apple Configurator to create a profile, we have added information but it still doesn't work. Here is an example of the .mobileconfig file we have generated, but when we install it on our device, the app does not return any value using UserDefaults.standard.dictionary(forKey: ‘com.apple.configuration.managed’). <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadDisplayName</key> <string>App Name</string> <key>PayloadIdentifier</key> <string>com.xxx.yyy.TESTUUID</string> <key>PayloadType</key> <string>com.apple.ManagedAppConfiguration</string> <key>PayloadUUID</key> <string>TESTUUID</string> <key>PayloadVersion</key> <integer>1</integer> <key>ManagedAppConfiguration</key> <dict> <key>MyFirstKey</key> <string>value1</string> <key>MySecondKey</key> <string>value2</string> </dict> </dict> </array> <key>PayloadDisplayName</key> <string>Test Profile</string> <key>PayloadIdentifier</key> <string>payloadid.TESTUUID2</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>TESTUUID2</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist> On the other hand, about 3 weeks ago we requested the MDM capability for the app (https://developer.apple.com/contact/request/mdm-capability) but we have not received any response. We are at a bit of a loss.

this issue is posted on Community multiple times. I am here out of desperation after opening a case on IT support. when a user fills out their application, uploads resume - all of that info is saved. however, when you click "submit," the button does not work. I (along w/tons of other ppl) have tried all the usual remedies: clear cache, try different browsers, try different networks, try different devices - NOTHING WORKS. this is maddening b/c it is affecting my life and career. this is an urgent need. it is also disappointing that there is no tech support for the Careers site! this was confirmed by IT support today, they could not find anything and sent me here instead. please help! I was an apple contractor last year and want to come back but can't even submit my application.

I am creating a prototype with the new Screen Time API introduced by Apple. The issue I am facing is, Applications installed in child device is not showing in parent device with FamilyActivityPicker. It is showing in Child device and apps can be shielded from child's device. Can some one describe, how to list the apps in parent's device. Both Device are running in iOS 15.3. Both falls in same family group Child is under 13 yrs old Screen Time enabled in both device and parent device can see child in Screen Time.

I’m looking for advice on implementing an Active Supervision Mode for enhanced parental control. My goal is to restrict access to both iOS system apps and third-party applications to create a safer and more tailored digital experience for my child. Here’s what I’d like to achieve: App Restrictions: Block specific apps (both iOS and third-party) and allow access only to approved ones. Time Limits: Set daily usage limits for individual apps or app categories. Content Filtering: Apply restrictions to block inappropriate content and age-inappropriate apps. Remote Management: Manage these settings remotely from my device for added convenience. Activity Monitoring: View app usage stats or receive alerts for policy violations. I understand that Screen Time on iOS offers basic parental controls, but I’m exploring whether iOS supports more advanced capabilities natively or through additional configurations. I’ve also heard that enrolling a device in Apple Business Manager (ABM) and linking it to an MDM (Mobile Device Management) solution might provide greater control. If this is a viable solution, could anyone provide guidance on: Enrolling a personal or family-owned device into Apple Business Manager. Linking an MDM for configuring app restrictions and monitoring usage. Alternatively, if there are third-party parental control apps that work seamlessly with iOS to achieve these goals, I’d appreciate your recommendations! Thanks in advance for your insights!

We are using management properties in DDM to assign configurations and assets to a particular device, and one of those properties should be updated by a business app on the device. For example, if the business application is not launched every 30 days, then a predicate should evaluate to false and the device put into single app mode to force the application to run. If, however, the app is launched any time in the 30 days, then the counter should be reset. Essentially trying to enforce that users in the field cannot work offline for extended periods of time without getting the latest dataset from the company. The single app mode part is very clear and the predicate to assign the configuration based on the date in the management property seems logical. However, the question is: Can a predicate be built upon data that is updated by the custom MDM app? ie: If the app is launched on the device without connectivity, can a property be updated that the DDM predicate system can access that can be used as an input property? such as "last launch time" or "last check-in" of the custom app? Alternately, could the custom MDM app read any of the management properties set via DDM? That way the user would know the value that the DDM configuration for restricting the device.

I'm trying to use DDM manager Safari Extensins in macOS Sequoia. I generate json and load it by mdm and ddm , but it doesn't seems to work. The json I loading is the following: { "Type": "com.apple.configuration.safari.extensions.settings", "Payload": { "ManagedExtensions": { "*": { "State": "AlwaysOn", "PrivateBrowsing": "AlwaysOn", "AllowedDomains": [], "DeniedDomains": [] } } }, "Identifier": "com.test.safari" } This following image is macOS Sequoia Console log. It show the "com.apple.configuration.safari.extensions.settings" had been run successfully, and no errors. macOS Sequoia response is the following: { "StatusItems" : { "management" : { "declarations" : { "activations" : [ { "active" : true, "identifier" : "com.example.act", "valid" : "valid", "server-token" : "5cc191206d1b1933" } ], "configurations" : [ { "active" : true, "identifier" : "com.test.safari", "valid" : "unknown", "server-token" : "29d3ec5ab48e6367" } ], "assets" : [ ], "management" : [ ] } } }, "Errors" : [ ] } you can see macOS Sequoia response , The "valid" value is always "unknown" at ""identifier" : "com.test.safari", but "Errors" is empty, Safari app don't load extensions , the SafariExtensionSettings" ddm don't work, Is there anything wrong with "SafariExtensionSettings" json? or how can I debug it

We want to set key-value pair (installation_token: xxxxx) into an app installed by MDM. Formerly we could set the key-value using Settings MDM command like this. <dict> <key>Command</key> <dict> <key>RequestType</key> <string>Settings</string> <key>Settings</key> <array> <dict> <key>Configuration</key> <dict> <key>installation_token</key> <string>xxxxxxx</string> </dict> <key>Identifier</key> <string>com.cloudflare.cloudflareoneagent</string> <key>Item</key> <string>ApplicationConfiguration</string> </dict> </array> </dict> We can still use this for the apps installed withInstallApplication MDM command, however we cannot apply this configuration into the app using Declarative Device Management. When we try it, we got an error like this. <dict> <key>CommandUUID</key> <string>.............</string> <key>Settings</key> <array> <dict> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>12008</integer> <key>ErrorDomain</key> <string>MDMErrorDomain</string> <key>LocalizedDescription</key> <string>Could not modify apps managed by Declarative Device Management.</string> <key>USEnglishDescription</key> <string>Could not modify apps managed by Declarative Device Management.</string> </dict> </array> <key>Identifier</key> <string>com.cloudflare.cloudflareoneagent</string> <key>Item</key> <string>ApplicationConfiguration</string> <key>Status</key> <string>Error</string> </dict> </array> How can we work with managed application configuration with DDM?

Main Issue We are experiencing an issue where iOS devices become unresponsive when attempting to shutdown or reboot from the lock screen while locked into Single App Mode via MDM or Apple Configurator. Steps to Reproduce: Start any iOS device. Use Apple Configurator or an MDM solution to enable Single App Mode. Wait for the device to lock into the specified app. Lock the device so that it goes to the lock screen. Hold the Power button and Volume Up button until the shutdown/emergency screen appears. At this point, the device becomes unresponsive. After approximately 30 seconds, the message "Guided Access app unavailable. Please contact your administrator" appears. The device is now frozen, and the only way to recover is to force restart it using Apple's forced restart method (Apple Support Link). Additional Issue: Additionally, we observe that when using an app in Single App Mode, attempting to reboot the device and canceling the reboot prevents any subsequent reboot attempts until a force restart is performed. Steps to Reproduce This Behavior: Lock the iOS device into Single App Mode. Use the app normally. Attempt to shut down the device by holding the Power and Volume Up buttons. The shutdown/emergency screen appears as expected. Cancel the shutdown by tapping "Cancel." The device returns to the lock screen. Swipe up to return to the app. Attempt to shut down the device again using the same method. Nothing happens—the shutdown screen no longer appears. The only way to reboot the device now is through a forced restart. This appears to be a bug in Single App Mode behavior, potentially related to Guided Access restrictions. Has anyone else encountered this issue? Is this the right place to report this issue? or should I report it elsewhere? I have more videos and material showing how to reproduce this issue if needed.

Hello All, I am currently developing a mobile management system using declarative management and for the most part it is pretty great. There is one consistent issue I have run into and it comes when testing VPP app installs with not enough licenses. When my server detects that it can't provide a license ID it will return a 404, which causes the rest of the DM syncing to stop, and the activation to throw an error. Per the documentation for using simple activation: An array of strings that specify the identifiers of configurations to install. A failure to install one of the configurations doesn’t prevent other configurations from installing The above would imply that if a config fails it should not affect anything else (aside from possibly reporting an error. Am I returning the wrong error code for it to continue or is the behavior correct and the documentation is wrong? Any additional info would be useful

I am needing to access the ABM API via C#. Searching has directed me to use BouncyCastle. I have downloaded the PEM file. However, using the following: using (var reader = File.OpenText(pemFilePath)) { var pemReader = new PemReader(reader); var keyObject = pemReader.ReadObject(); I get the error "problem creating EC private key: System.NullReferenceException: Object reference not set to an instance of an object."

I created a provisional profile from apple developer portal for my iOS app. The expiry date shown in the profile is 21-April 2026. However, when I build the app with this provisional profile the expiry date shown in the app is 11 Dec, 2025. My iOS distribution certificate expires only in November 2026. I see a embeded.mobileprovision profile inside the app, and it has an expiry of 11-Dec-2025. I did a clean build,, cleared unnecessary profiles from profile folder, created a new provisional profile and tried, but nothing seems help. We have a few apps, and no other app has this issue. We do annual release of all apps together for provisional profile renewal. As this app expiry is different, it will cause lot of difficulty for us next year. Will you please help me to resolve this issue? Thanks.

When an iOS 26.0 device is prepared in supervised mode, wifi connection screen is showing when the device is restarted. This wifi connect appears always on restart. I have tried using Apple Configurator GUI and Command line (cfgutil) command. In both cases, The behavior Wifi screen is showing up on restart for supervised mode. Cfgutil command: cfgutil -C {Certificate} -K {Key} prepare --supervised --name {NAME} --host-cert {Certificate} --skip-all Note: In non-supervised mode and other iOS, the wifi screen is not showing. Apple Configurator version: 2.18 iOS version: 26.0 Device model: iPhone 11 and above. Anyone else facing this issue? Any help is super appreciated.

Hello, I am currently attempting to use declarative management to install enterprise application, however I am running into errors. Initially the device was failing to unpac the initial manifest it downloaded. After pulling logs from the device it was revealed that the manifest must include the bundle-version for it to parse as valid. Adding this has allowed for the ipa to be fetched from the server however there is a secondary issue. The application is on the device but is unable to be opened due to the device being unable to validate its integreti. Any additional information would be useful. For completion the working manifest will be pasted below. It should be noted that the manifest below does work when requesting application installs through MDM commands. <***> <items type="array"> <dict> <assets type="array"> <dict> <kind type="string">software-package</kind> <url type="string">https://domain/web/mdm/ios/enterpriseipa/bundle.id</url> </dict> </assets> <key type="dict" name="metadata"> <bundle-identifier type="string">bundle.id</bundle-identifier> <kind type="string">software</kind> <subtitle type="string">app</subtitle> <title type="string">app</title> <bundle-version type="string">x.x.x</bundle-version> </key> </dict> </items> </***> </plist>

Hello, I'm currently working on implementing app installation features, referencing the app.managed.yaml declaration on GitHub: https://github.com/apple/device-management/blob/0a4527c5ea21825fd23e08273ccdb9e2302458ce/declarative/declarations/configurations/app.managed.yaml My question pertains to the InstallBehavior.Version key. The current specification indicates its type as <integer>: key: Version title: Version supportedOS: iOS: introduced: '26.0' macOS: introduced: '26.0' visionOS: introduced: '26.0' type: <integer> Is there a way to specify the app version using a string format, such as x.y.z, instead of the integer (App Store External Version Identifier - EVID)? Allowing for a simpler version specification would make app version management through MDM more flexible and efficient. I believe this would significantly streamline the deployment and operation of Apple devices within organizations. Any guidance or consideration for this would be greatly appreciated. Thank you.

Hello, We are working with an iOS app that is distributed as a Public Unlisted App Store app. Our MDM allows us to import the app by URL, but when added this way, the app is marked as unmanaged in the inventory. Because of that, we cannot assign a Managed App Configuration payload to it in the normal way. What we are trying to achieve: Deliver a configuration profile to all enrolled devices before the app is installed. When the user installs the app from the MDM catalog, the app should immediately see the configuration values. Questions we’re hoping to clarify: Is it technically feasible to pre-provision a Managed App Configuration for an app in this scenario, by pushing a .mobileconfig profile to all devices? If yes, what would be the correct payload format and content of such a .mobileconfig file? We’ve tested a profile format we found here that uses com.apple.managed-app-config PayloadType and a ManagedAppConfiguration key with the bundle ID nested inside, but iOS reports this as “payload not recognized.” From what we understand, that may not be part of Apple’s schema. Any guidance from Apple or the community on whether this use case is possible (and, if so, what the valid profile format should look like) would be very helpful. Note: For a complicated company policy, at the moment we are not able to participate in ABM. Thanks in advance!