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Missing App Crash Data in Analytics Report Downloads via API
I'm encountering an issue with the App Store Connect Analytics API. to download analytics reports, the app crash data is missing for both ONGOING and ONE_TIME_SNAPSHOT reports. The crash data does appear in the Dashboard, with the numbers greater than 5, so this doesn’t seem to be related to privacy restrictions. Has anyone else experienced this issue? Any insights or suggestions on how to resolve this would be greatly appreciated! Thanks in advance!
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52
Apr ’25
My Developer Account is Locked
Hello, My developer account was closed last week. In a conversation with Apple support, I was informed that the account was closed due to “inactivity”, but the account has always been in regular use and I was preparing to release an app last week. Now all my work is at a standstill because the account is “Acount Holder” and Apple Turkey Support team states that this account will never be reopened and that there is no support service for Developer account in Turkey. I asked for support for the Developer account globally, but they couldn't find it either. What can I do about this? My account was not inactive and I was constantly testing my apps via testflight and I submitted the latest version last week. Which department should I contact?
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566
Mar ’25
Apple TV 4K and Xcode Developer mode
When you launch Xcode and then open Devices and Simulators, and connect your Apple TV 4K, you have a new menu item in Settings named Developer. If you close Xcode, the item stays, but if you restart the Apple TV 4K, it's gone until the next time you open Xcode and pair it again. Is there a way to leave it there permanently? I'm not a developer, but it's still useful to me because it has the playback HUD with lots of information about the codecs, streaming bitrate and so on, and since I'm an A/V nerd, that is quite useful to me.
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969
Nov ’24
Find My keeps crashing causing my phone to freeze
After the new update IOS 18 and iOS 18.1, every time I find my, it exits out of the app, then ends up freezing my phone screen and crashing my phone. I have taken it to the Genius Bar once already and they couldn't solve my issue aside from resetting my phone settings, I have also deleted and redownloaded the app. Any other suggestions? I have an iPhone 13, only half of my storage is used, and my battery is great. Genius bar said there are no hardware issues present.
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1.3k
Oct ’24
Sandbox apple in app purchases not working - Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase"
<SKPaymentQueue: 0x10629d1b0>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=USA, NSUnderlyingError=0x108f15c80 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008030-001E19361A12202E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-30 07:08:24 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
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206
Jul ’25
Siri Issues
Hello I have the 16 pro max with 18.3 iOS update and I've noticed my Siri stops working or responding at times. I have shut down the phone and restart in order to get it working again. Any suggestions? Will the next update focus in Siri and its changes and finally am I the only one?
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150
Jan ’25
Bring Back Launchpad
So, I started with the developer beta on Tahoe a couple months ago. I gave the new Apps.app a fair shot.... I HATE it. Finally used a terminal work around to get Launchpad back up and running. Now with the release of the Public Beta and Developer Beta 5, Apple has nerfed the Launchpad.app altogether. Apple, listen to your customers. Yes some people really love spotlight but not everyone wants to scroll through a list of apps as long as my leg because, my PTSD brain won't let me remember the name of the app to type into spotlight. The Launchpad app had a great visual reference for those of us with poor memory function. Bring it back, and let your customers choose which one they want to use.
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46
Aug ’25
IOS 26 Developer Beta 3
This is my first problem and my first question hopefully somebody can help or give me some suggestions. I was in the developr beta of IOS 26 build(235260n) for a while I haven't updated it since the new beat has came out, beta 3. I have been trying to update requested, after about 20 seconds it goes away but does not start the download the update. The problem also begins to download something into the system beta goes from 22.85 GB to 33.78 GB. It just holds the update but doesn't;t update the phone. I have tried power cycling the device and everytime I do that it just resets the system data and allows up to try the update again. Unsure what to do and don't know if I would need to wait for the public beta for IOS26 to change anything on the device. Please let me know if you guys have any more suggestions what should be the next step. I also was unsure if I should backup the device and reinstall it to make sure that its not something with the conncetion.
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87
Jul ’25
Safari ios 18.2 download problems
iPhone 15pro iOS 18.2 Downloaded files cannot be located anywhere in Files, only by accessing Downloads in Safari. I have tried setting download folder to various locations, iCloud, Phone, Google Disk, but nothing is stored. Has an invisible cache or temp folder been introduced? If so, it is a total fail: When press-holding any file in Safari download, the normal file action options (Quick Look, share, store to Files, etc) are not available. When clicking any file it opens any of several apps that has this file type associated with it, and there is no way to change the default app or disable the forced opening of an app. I tried deleting the app opening .csv (in this case OneDrive), and another irrelevant app opened. There seems to be a hierarchy of apps-file types, and it has no logic to it. Tips?
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796
Nov ’24
This video scrubbing is ******* worthless
I don’t know what you felt was wrong with video scrubbing that you needed to **** it up this badly. I can’t scrub within the video, only within several seconds of the pause or worse it restarts the whole damn video. used to be an Easy and enjoyable process to harvest photos from a video and you’ve turned it into the most frustrating part of operating my phone. release me a patch to optionally enable the old scrubbing behavior.
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549
Nov ’24
I believe my psychopath ex-husband has hacked my MacBook
Please, I was married to a very rich powerful freakcontrol psychopathic man who has never accepted the fact that I left him after having found out what such a monster he was/is and have, since then, struggled to deal with his unlawfully immoral persecution, stalking, and so much more. So that you have an idea, we were married for 10 years and he is a powerful man here in our city in Brazil. What it took me a decade to really come to my senses and give a chance to the countless red flags that I should have never taken for granted while he kept on psychologically getting into my mind and, in his sick mischievously deceitful convincing dissimulated way of dissimilulating his way out so as to get away of anything/everything, gaslighting me for all those years. I found out that during our romantic trips 3, 4 times a year around Brazil on vacation, not only would he take his lovers on the same trip, pay his hotel room right next to ours and, while I was sleeping under powerful drugs, they'd have *** right beside me, snoring like a pig due to the heavy drugs he'd give me without my knowledge. After many red flags that something was off, I decided to leave my iPhone charging on the nightstand, as I'd always done, and left an audio recording app in the background recording 9 hours (I should and had thought about doing that many times before, but I guess I was fearful of what I might really find out). We were still in the middle of our "romantic" trip to the paradisal state of Ceará in the north of Brazil (we're from the south, Florianópolis city) and I listened to some parts of the 9-hour horrific recording and, even not having listened to it all, I had no more doubt that not only had they drugged and had *** by my side in our bed as well as his lover had ***** me while I was under the influence and I could hear myself being woken up by them and invited to have a threesome and I sounded confused and drugged, groggy totally, and when I woke up I had no idea that had happened and who he was. He'd have breakfast right next to our table at the hotel restaurant, he'd be around us on the beaches we'd been to, well, as you can see by this little insight of what kind of a monster he is and that he brags about being able to even buy true love with his money. Having said that, I DO NEED HELP in finding out if he has control of my macbook (I have almost no doubt about that since we still talk sometimes and he seems to feel pleasure spilling the beans in order to have me wandering how come he'd mention something that I have said or done at my home (we've been apart for another decade)). Here's the wifilog and system log from my Macbook. SYSTEM LOG SYSTEM LOG WIFI LOG INSTALL LOG
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732
Nov ’24
Apple, please protect developers' legitimate rights.
As developers of an app with a free basic version and a paid premium version, we recently received a malicious review on our premium app. The review falsely accused our app of being a scam and baselessly claimed it was error-ridden. This comment is clearly malicious and designed to dissuade other users from purchasing our app. The most critical point is that we haven’t had any sales records in that region recently. In response to this review, we promptly contacted Apple Support but received only a generic, templated response stating that no action would be taken. We followed up with another complaint about the review, but it was still dismissed. Apple Support provided a link to their guidelines, and within those guidelines, we found specific clauses that Apple should act upon in cases like this. We sent another email pointing this out, but we’ve received no response since. It feels like developers are left defenseless against such malicious reviews. When we face these attacks, there’s no fair judgment, and Apple doesn’t uphold the very policies it has set to protect developers’ rights. If this continues, how can developers trust this platform to safeguard their basic interests?
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145
Aug ’25
CarPlay picking up from car microphone and phone microphone simultaneously
Hello! When trying to talk to text on CarPlay Siri would trip out, as if it were receiving a bunch of concurrent audio inputs. When I tried to video the issue with my phone it worked perfectly. My guess is when videoing the video app was now using my phones mic so it wasn't available for CarPlay and it only received audio input from the car microphone. It's weird because other voice commands and phone calls work just fine. This also happens on every iPhone we connect. My guess is there's some bug where the phone's microphone isn't being shut off properly when plugged in for CarPlay. I reformatted the Alpine iLX-W670 radio and updated firmware. Got new authentic Apple cable Not sure what else to try.
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594
Sep ’24
Question about App Store Review Process and Payment Policy for an Internet Management App
Hi everyone, I’m developing an app for managing internet services, which includes features like controlling modems, paying internet bills, purchasing internet packages, buying cameras, subscribing to FSafety (modem management), UltraFast (boosting internet speed for gaming), and selling health-related devices like blood glucose monitors, as well as other telecom-related products. I have some questions about Apple’s review process and payment policies: Do features like paying internet bills, buying internet packages, purchasing cameras, subscribing to FSafety and UltraFast violate any of Apple’s policies (App Store Review Guidelines)? If my app doesn’t violate any policies, how would Apple charge for these transactions, and what is the fee structure? If I use an external payment gateway (not Apple’s) for transactions like paying bills or buying products, would I need to provide additional documentation for my app to be approved on the App Store? What is the review process for apps with external payment features? Is there anything special I need to do when submitting the app to the App Store? I would appreciate any insights from those who have experience with developing apps that include payment functionality. Thanks so much!
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293
Mar ’25
18.4 Update Bug
Hey everyone, First time posting on here. I updated my iPhone 15Pro to 18.4 this morning march 5th, and almost immediately my phone started bugging. Safari won’t load, neither will some of my apps that are heavily data based like Mail. I tried WiFi and data, no difference, I tried different WiFi connections and even a hotspot. Siri and chatGPT also won’t load BUT instagram, Snapchat, TikTok, X, and threads are working perfectly fine. Most games won’t load either. I tried to use a VPN and it has allowed me to access everything that is down Including Siri. This is a temporary solution, hopefully there is a more permanent fix. Thank you all in advance.
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1.3k
Mar ’25
iOS 26 0% Battery Health
Updated iPhone to 26 beta 2, everything is ok but battery, battery is changed, not original. My phone can't charge higher than 1% and turns off every 5 minutes, even connecting to wireless charger and cable at the same time don't work, restored iPhone thru iTunes.I hope I will be able to install new beta without any problems because loving the new design, hoping for the best. Thanks. My FB-FB18327769
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131
Jun ’25