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I Recently Dealt With a Problematic Customer, and It’s Really Stressful
I was recently contacted by someone I would consider a problematic customer, and honestly, it has been really stressful. The situation hasn’t completely ended yet, so it’s still on my mind. I can’t share the details, but since this is my first time dealing with something like this, I feel pretty anxious and overwhelmed. I’m also worried that this person might spread negative rumors or say bad things about my app. Has anyone else experienced something like this?
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0
247
2d
Account pending
Hi everyone, I purchased an Apple Developer Program membership about three days ago. The payment has already been successfully charged to my bank account, but my account is still showing the status “Pending” with the message “Subscribe your membership.” I haven’t received any confirmation email or any request for additional information since completing the purchase. I’m curious if others have experienced a similar delay recently, and how long it took before your developer account was fully activated. Any insights or experiences would be greatly appreciated. Thanks in advance!
18
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3.1k
4d
Activity Monitor crashes on launch with SIGKILL "Code Signature Invalid" — survives full macOS reinstall, dyld_process_snapshot_get_shared_cache failed
Hi all — looking for insight on a stubborn Activity Monitor crash on macOS 26.4.1 (25E253) that has me stumped after a full system reinstall. Symptoms Activity Monitor crashes immediately on every launch, regardless of method (Spotlight, Launchpad, Finder, open command). The icon appears in the Dock for ~28ms and vanishes. No error dialog. Reproducible 100%. Crash signature
1
0
125
4d
Numbers spreadsheet won't open
Hi. I’d appreciate any advice regarding the issue described below. Steps to reproduce the problem: Access iCloud.com from Safari on my Mac mini using my account. Create and save a Numbers spreadsheet. Access iCloud.com from Safari on an iPhone SE (2nd generation) using the same Apple account. Tap the file icon of the saved Numbers spreadsheet. Safari navigates to “about:blank” and displays an error message. Error message: **This spreadsheet is unavailable. The owner stopped sharing, or you do not have permission to open this spreadsheet. ** I used to be able to view these files, but now none of the spreadsheets will open. Environment: Intel Mac mini (2018) macOS Sequoia 15.7.7 Safari 26.3 iPhone SE (2020) iOS 26.5 Beta 4 What I’ve tried: Suspecting a Safari issue, I installed Google Chrome on the iPhone and tried accessing iCloud.com, but encountered the same error. Installed the Numbers app on the iPhone and accessed the files on iCloud — they open successfully. Created and saved a new file using the Numbers app on the iPhone, then tried accessing it via Safari and Chrome through iCloud — the same error occurs. Additional information: Other files on iCloud (such as Notes) can be opened across devices without any issues. Installing the Numbers app on the iPhone allows me to view the files, but since I only need to view them (not edit or create new ones), I’d prefer not to install it if possible. This might be related to participating in the beta program (I’ve already submitted a report via Feedback Assistant). Would downgrading be advisable?
4
0
777
5d
Ghost Hackers
For 4 months I’ve contacted apple support spoken with sr advisors been to the Apple Store and still nothing has been resolved. I’ve changed phones phone numbers iCloud addresses and still this hacking continues. I was told by a sr advisor this am after screen share to contact the engineer dept which either apple has blocked me from doing so or these obsessed hackers. There’s screen shots and information that I want to share with these engineers yet have not found a way to connect , are these files even being attached?
0
0
188
1w
Regression: iPhone SE 2 Smart Battery Case data pass-through broken for wired CarPlay since iOS 26
Environment: • Device: iPhone SE (2nd Generation) • OS: iOS 26 (Internal Build/Public Release • Accessory: Official Apple Smart Battery Case Vehicle: Wired CarPlay compatible head unit Issue Description: After upgrading to iOS 26, the official Smart Battery Case no longer supports data pass-through for wired CarPlay on the iPhone SE 2. While the case still charges the phone normally, the vehicle fails to recognize the device as a CarPlay source when connected via the case's Lightning/USB-C port. Troubleshooting performed: Direct Connection: Connecting the iPhone directly to the car (without the case) works perfectly. CarPlay launches immediately. Cross-Version Check: This setup was fully functional on iOS 18. The issue started immediately after the iOS 26 update. Isolation: Tested with multiple certified cables and different vehicles; the failure only occurs when the Smart Battery Case is in the chain. Analysis: This appears to be a driver or protocol regression in iOS 26 specifically affecting the data bridge of the Smart Battery Case on the SE 2 platform. Request: Is anyone else seeing this on older Touch ID devices? I have captured sysdiagnose logs during a failed connection attempt and am looking for the best way to escalate this to the engineering team for a fix in the next point release.
0
0
422
1w
GarageBand 10.4.14 deleting regions
Trying to use GarageBand 10.4.14 (from MacOS 26.5 (4) for podcast recording. It appears that when trimming or moving a region, the following region gets deleted. The only way to recover the deleted region is to close and reopen the original project. Any help or guidance welcome.
1
0
99
1w
iMessage login loop after Tahoe 26.5 beta update
iMessage Authentication Loop on macOS Tahoe 26.5 Beta Issue Description: iMessage is stuck in a persistent login/authentication loop after updating to macOS Tahoe 26.5 Beta. The app repeatedly prompts for Apple ID and password. After entering credentials, it briefly attempts to sign in before returning to the login prompt or showing an "unknown error." This issue is isolated to the MacBook Air (M3); iMessage continues to work correctly on iPhone, iPad, and Mac mini. Related Forum Thread: Several other users are reporting identical symptoms here: https://discussions.apple.com/thread/256256620 Troubleshooting Steps Taken (All Failed): Standard Maintenance: Restarted Messages app, rebooted the MacBook Air, and verified Date/Time settings. Credential Management: Changed Apple ID password and attempted sign-in with new credentials. Manual Keychain Cleanup: Attempted to delete iMessage and com.apple.idms entries via Keychain Access UI (entries were persistent and could not be deleted). Terminal-Based Force Deletion: Executed the following commands to target specific registration tokens: security delete-generic-password -s "com.apple.facetime: registrationV1" security delete-generic-password -s "com.apple.imessage: registrationV1" Cache & Identity Purge: Cleared local authentication state and app caches: rm -rf ~/Library/IdentityServices/* rm -rf ~/Library/Caches/com.apple.Messages rm -rf ~/Library/Caches/com.apple.imessage Full Keychain Reset ("Nuclear Option"): Renamed the Keychains folder to force macOS to create a brand-new database: mv ~/Library/Keychains ~/Library/Keychains-old Followed by an immediate system restart. Current Status: Despite a completely fresh Keychain and cleared caches, the "unknown error" and login loop persist, suggesting a regression in the authentication subsystem of build 26.5.
1
0
454
1w
OS Tahoe 26.5
I face some problems with the following apps after downloading the OS Tahoe 26.5 (my iMac - 24inch,2023/Chip Apple M3/Memory 16GB) Appstore cannot connect to the internet Mail app have connection problem, cannot renew my mailbox as usual remark: will it be possible because I am using a VPN service so that it conflict with the new OS ?
1
0
566
2w
Apple Music
I have an IMAC with 5,940 songs on it. I had a one month free subscription to Apple Music that I canceled before the month was over. I can not play most the songs that I had downloaded during that month. That I understand because I no longer have a subscription..BUT i do not understand why my 5,940 songs that I had downloaded 8 years ago are not accessible to me or ARE GONE!!!!! Some of those songs were audio files of my late husband and father. Those we my files. And I have been told that I can get them back if I subscribe to Apple Music . This is outrageous!!!!
1
0
378
2w
Cellular not initializing on iPadOS 26.4 (resolved by network reset)
We are seeing an issue after updating iPads to iPadOS 26.4 where cellular service is lost until network settings are reset. Environment: Devices managed via Apple Business Manager and Microsoft Intune Carrier: Verizon Confirmed affected devices: iPad (9th generation) eSIM Behavior: After update, device shows no cellular service No prompt to re-activate or re-add the cellular plan The plan appears to still be present on the device Workaround observed: Resetting Network Settings restores service Notes: This does not appear to be a provisioning issue (no need to re-add eSIM) Behavior suggests the cellular/eSIM state may not be initializing correctly after update Toggling Cellular or Airplane mode has not yet been tested for service restoration. We have not yet confirmed whether devices using a physical SIM are affected Still gathering data on scope across additional iPad models Additional observation: We have not observed this behavior on iPhones (e.g., iPhone 16 on iOS 26.4 with LTE remains unaffected) Has anyone else observed similar behavior on iPadOS 26.4, particularly on managed devices or eSIM configurations?
3
1
586
2w
Apple Developer Program Enrollment PROBLEM
Hello, I'm having a serious problem registering for the Apple Developer Program, and I can't resolve it. I applied over two weeks ago, but I still haven't received an activation email. I've also tried using different credit cards, suspecting there might be a problem with my payment method. The main issues are as follows: My order/registration remains in the "processing" status, I haven't received an activation email, Apple Developer Program support isn't responding. I've already sent over seven emails to support, but haven't received any response or updates. Has anyone else encountered a similar situation?
8
4
958
2w
macOS 26, unresponsive and whole screen wide file finder popped up from app
After update macOS to 26, and Xcode to 26, there are issues with file finder popped up from an app, not the file finder of macOS itself. such as: when open Xcode, then click open existing project, or in a opened project, in top file menu, choose add local package dependency, in above cases, the popped out file finder is unresponsive and whole screen wide. However, the file finder of macOS works fine, the issue is in popped up file finder from an app, such as in Xcode, swift playground, trying the locate a file in MacBook. Even in edit this forum post, when I try to add a screen shot, press add image symbol, the popped up file finder is unresponsive and whole screen wide, same issue as in Xcode and swift playground. what is the cause of this issue, and how to correct it?
0
0
150
2w
How do we get more information about the delivery status of the AirPods Max and certificate?
I was selected as one of the winners for the recent Swift Student Challenge, and I was wondering if we will get more information regarding the delivery of the AirPods Max 2 and the certificate? Were these already delivered? I haven't received any email about this, so I wanted to ask here.
Replies
4
Boosts
1
Views
1.4k
Activity
1d
iOS 26.4.2(23E261)- iPhone 15 plus - charge slow
After updating to this version my phone charge very slow today 9am I start charging from 20% at 4pm it just got 70% charged what happen? It’s even longer time than I charge my EV
Replies
0
Boosts
0
Views
271
Activity
2d
I Recently Dealt With a Problematic Customer, and It’s Really Stressful
I was recently contacted by someone I would consider a problematic customer, and honestly, it has been really stressful. The situation hasn’t completely ended yet, so it’s still on my mind. I can’t share the details, but since this is my first time dealing with something like this, I feel pretty anxious and overwhelmed. I’m also worried that this person might spread negative rumors or say bad things about my app. Has anyone else experienced something like this?
Replies
0
Boosts
0
Views
247
Activity
2d
Device management
How can I remove device management please
Replies
2
Boosts
0
Views
206
Activity
3d
Account pending
Hi everyone, I purchased an Apple Developer Program membership about three days ago. The payment has already been successfully charged to my bank account, but my account is still showing the status “Pending” with the message “Subscribe your membership.” I haven’t received any confirmation email or any request for additional information since completing the purchase. I’m curious if others have experienced a similar delay recently, and how long it took before your developer account was fully activated. Any insights or experiences would be greatly appreciated. Thanks in advance!
Replies
18
Boosts
6
Views
3.1k
Activity
4d
Swift Challenge 2026
I was one of the winner of Swift Challenge 2026 but haven't heard back from Apple regarding the awards we receive as a winner. Will we getting any communication regarding the certificate and the award?
Replies
2
Boosts
0
Views
209
Activity
4d
Activity Monitor crashes on launch with SIGKILL "Code Signature Invalid" — survives full macOS reinstall, dyld_process_snapshot_get_shared_cache failed
Hi all — looking for insight on a stubborn Activity Monitor crash on macOS 26.4.1 (25E253) that has me stumped after a full system reinstall. Symptoms Activity Monitor crashes immediately on every launch, regardless of method (Spotlight, Launchpad, Finder, open command). The icon appears in the Dock for ~28ms and vanishes. No error dialog. Reproducible 100%. Crash signature
Replies
1
Boosts
0
Views
125
Activity
4d
Numbers spreadsheet won't open
Hi. I’d appreciate any advice regarding the issue described below. Steps to reproduce the problem: Access iCloud.com from Safari on my Mac mini using my account. Create and save a Numbers spreadsheet. Access iCloud.com from Safari on an iPhone SE (2nd generation) using the same Apple account. Tap the file icon of the saved Numbers spreadsheet. Safari navigates to “about:blank” and displays an error message. Error message: **This spreadsheet is unavailable. The owner stopped sharing, or you do not have permission to open this spreadsheet. ** I used to be able to view these files, but now none of the spreadsheets will open. Environment: Intel Mac mini (2018) macOS Sequoia 15.7.7 Safari 26.3 iPhone SE (2020) iOS 26.5 Beta 4 What I’ve tried: Suspecting a Safari issue, I installed Google Chrome on the iPhone and tried accessing iCloud.com, but encountered the same error. Installed the Numbers app on the iPhone and accessed the files on iCloud — they open successfully. Created and saved a new file using the Numbers app on the iPhone, then tried accessing it via Safari and Chrome through iCloud — the same error occurs. Additional information: Other files on iCloud (such as Notes) can be opened across devices without any issues. Installing the Numbers app on the iPhone allows me to view the files, but since I only need to view them (not edit or create new ones), I’d prefer not to install it if possible. This might be related to participating in the beta program (I’ve already submitted a report via Feedback Assistant). Would downgrading be advisable?
Replies
4
Boosts
0
Views
777
Activity
5d
Ghost Hackers
For 4 months I’ve contacted apple support spoken with sr advisors been to the Apple Store and still nothing has been resolved. I’ve changed phones phone numbers iCloud addresses and still this hacking continues. I was told by a sr advisor this am after screen share to contact the engineer dept which either apple has blocked me from doing so or these obsessed hackers. There’s screen shots and information that I want to share with these engineers yet have not found a way to connect , are these files even being attached?
Replies
0
Boosts
0
Views
188
Activity
1w
Tester for My First Apple TV OS App
Hi internet friends! I'm looking for people to test my new Apple TV application. If you like movie and TV or indie created stories please let me know. Looking for honest feedback :) This is my first time building an application outside of my corporate job so I'm very excited!!!!
Replies
0
Boosts
0
Views
411
Activity
1w
Regression: iPhone SE 2 Smart Battery Case data pass-through broken for wired CarPlay since iOS 26
Environment: • Device: iPhone SE (2nd Generation) • OS: iOS 26 (Internal Build/Public Release • Accessory: Official Apple Smart Battery Case Vehicle: Wired CarPlay compatible head unit Issue Description: After upgrading to iOS 26, the official Smart Battery Case no longer supports data pass-through for wired CarPlay on the iPhone SE 2. While the case still charges the phone normally, the vehicle fails to recognize the device as a CarPlay source when connected via the case's Lightning/USB-C port. Troubleshooting performed: Direct Connection: Connecting the iPhone directly to the car (without the case) works perfectly. CarPlay launches immediately. Cross-Version Check: This setup was fully functional on iOS 18. The issue started immediately after the iOS 26 update. Isolation: Tested with multiple certified cables and different vehicles; the failure only occurs when the Smart Battery Case is in the chain. Analysis: This appears to be a driver or protocol regression in iOS 26 specifically affecting the data bridge of the Smart Battery Case on the SE 2 platform. Request: Is anyone else seeing this on older Touch ID devices? I have captured sysdiagnose logs during a failed connection attempt and am looking for the best way to escalate this to the engineering team for a fix in the next point release.
Replies
0
Boosts
0
Views
422
Activity
1w
GarageBand 10.4.14 deleting regions
Trying to use GarageBand 10.4.14 (from MacOS 26.5 (4) for podcast recording. It appears that when trimming or moving a region, the following region gets deleted. The only way to recover the deleted region is to close and reopen the original project. Any help or guidance welcome.
Replies
1
Boosts
0
Views
99
Activity
1w
Minimum Alarm Sound Settings in iOS 26.4.2
Since downloading iOS 26.4.2 my alarm level has increased despite remaining on the previous settings. All looks good on all settings but cannot work out how to regain the previous alarm clock level. Any support will be welcome 🙏
Replies
0
Boosts
1
Views
73
Activity
1w
iMessage login loop after Tahoe 26.5 beta update
iMessage Authentication Loop on macOS Tahoe 26.5 Beta Issue Description: iMessage is stuck in a persistent login/authentication loop after updating to macOS Tahoe 26.5 Beta. The app repeatedly prompts for Apple ID and password. After entering credentials, it briefly attempts to sign in before returning to the login prompt or showing an "unknown error." This issue is isolated to the MacBook Air (M3); iMessage continues to work correctly on iPhone, iPad, and Mac mini. Related Forum Thread: Several other users are reporting identical symptoms here: https://discussions.apple.com/thread/256256620 Troubleshooting Steps Taken (All Failed): Standard Maintenance: Restarted Messages app, rebooted the MacBook Air, and verified Date/Time settings. Credential Management: Changed Apple ID password and attempted sign-in with new credentials. Manual Keychain Cleanup: Attempted to delete iMessage and com.apple.idms entries via Keychain Access UI (entries were persistent and could not be deleted). Terminal-Based Force Deletion: Executed the following commands to target specific registration tokens: security delete-generic-password -s "com.apple.facetime: registrationV1" security delete-generic-password -s "com.apple.imessage: registrationV1" Cache & Identity Purge: Cleared local authentication state and app caches: rm -rf ~/Library/IdentityServices/* rm -rf ~/Library/Caches/com.apple.Messages rm -rf ~/Library/Caches/com.apple.imessage Full Keychain Reset ("Nuclear Option"): Renamed the Keychains folder to force macOS to create a brand-new database: mv ~/Library/Keychains ~/Library/Keychains-old Followed by an immediate system restart. Current Status: Despite a completely fresh Keychain and cleared caches, the "unknown error" and login loop persist, suggesting a regression in the authentication subsystem of build 26.5.
Replies
1
Boosts
0
Views
454
Activity
1w
OS Tahoe 26.5
I face some problems with the following apps after downloading the OS Tahoe 26.5 (my iMac - 24inch,2023/Chip Apple M3/Memory 16GB) Appstore cannot connect to the internet Mail app have connection problem, cannot renew my mailbox as usual remark: will it be possible because I am using a VPN service so that it conflict with the new OS ?
Replies
1
Boosts
0
Views
566
Activity
2w
Apple Music
I have an IMAC with 5,940 songs on it. I had a one month free subscription to Apple Music that I canceled before the month was over. I can not play most the songs that I had downloaded during that month. That I understand because I no longer have a subscription..BUT i do not understand why my 5,940 songs that I had downloaded 8 years ago are not accessible to me or ARE GONE!!!!! Some of those songs were audio files of my late husband and father. Those we my files. And I have been told that I can get them back if I subscribe to Apple Music . This is outrageous!!!!
Replies
1
Boosts
0
Views
378
Activity
2w
Cellular not initializing on iPadOS 26.4 (resolved by network reset)
We are seeing an issue after updating iPads to iPadOS 26.4 where cellular service is lost until network settings are reset. Environment: Devices managed via Apple Business Manager and Microsoft Intune Carrier: Verizon Confirmed affected devices: iPad (9th generation) eSIM Behavior: After update, device shows no cellular service No prompt to re-activate or re-add the cellular plan The plan appears to still be present on the device Workaround observed: Resetting Network Settings restores service Notes: This does not appear to be a provisioning issue (no need to re-add eSIM) Behavior suggests the cellular/eSIM state may not be initializing correctly after update Toggling Cellular or Airplane mode has not yet been tested for service restoration. We have not yet confirmed whether devices using a physical SIM are affected Still gathering data on scope across additional iPad models Additional observation: We have not observed this behavior on iPhones (e.g., iPhone 16 on iOS 26.4 with LTE remains unaffected) Has anyone else observed similar behavior on iPadOS 26.4, particularly on managed devices or eSIM configurations?
Replies
3
Boosts
1
Views
586
Activity
2w
Apple Developer Program Enrollment PROBLEM
Hello, I'm having a serious problem registering for the Apple Developer Program, and I can't resolve it. I applied over two weeks ago, but I still haven't received an activation email. I've also tried using different credit cards, suspecting there might be a problem with my payment method. The main issues are as follows: My order/registration remains in the "processing" status, I haven't received an activation email, Apple Developer Program support isn't responding. I've already sent over seven emails to support, but haven't received any response or updates. Has anyone else encountered a similar situation?
Replies
8
Boosts
4
Views
958
Activity
2w
macOS 26, unresponsive and whole screen wide file finder popped up from app
After update macOS to 26, and Xcode to 26, there are issues with file finder popped up from an app, not the file finder of macOS itself. such as: when open Xcode, then click open existing project, or in a opened project, in top file menu, choose add local package dependency, in above cases, the popped out file finder is unresponsive and whole screen wide. However, the file finder of macOS works fine, the issue is in popped up file finder from an app, such as in Xcode, swift playground, trying the locate a file in MacBook. Even in edit this forum post, when I try to add a screen shot, press add image symbol, the popped up file finder is unresponsive and whole screen wide, same issue as in Xcode and swift playground. what is the cause of this issue, and how to correct it?
Replies
0
Boosts
0
Views
150
Activity
2w
iOS 26
Hello I was wondering if I could get iOS 26 i tried and I it said my age was uncommon in my reigen
Replies
1
Boosts
0
Views
137
Activity
2w