Hello Apple Developer Support and community,
I am posting because my Apple Developer Program enrollment is stuck after a successful payment, and I need escalation for manual review.
Situation:
Enrollment ID: 6663Q96FZN
Paid order: D005386703
Invoice: MD22485970 (US$99, Apple Developer Program)
Payment date: October 21, 2026
Support case: 102982824659 (Portuguese Developer Support / Vera)
Account still shows: “matheus Augusto (Pending)” and “Purchase your membership / complete your purchase now”
Important:
I do NOT want an Individual membership. I need an Organization / Company enrollment.
There was a mismatch during enrollment (individual enrollment name vs company billing name), and Apple sent a “Review your Apple Developer Program enrollment” email.
I already replied clarifying that this must be Organization, and I followed up requesting a scheduled phone call. Apple previously tried to call but could not reach us; we provided an updated phone number and are waiting for a callback.
I will NOT click “Continue to payment” again to avoid a duplicate charge.
Could Apple please:
Escalate case 102982824659 / enrollment 6663Q96FZN for manual review
Convert / complete this enrollment as Organization (not Individual)
Link the already paid order D005386703 / invoice MD22485970 to the membership
Advise next documents needed (D-U-N-S, company website, legal docs, authority proof)
Thank you for any help.
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