Issue: The App Store continues to display a non-existent Product ID/price and description for my App. I have opened a ticket and despite the back and forth over several days there has been no resolution or guidance how to get it sorted. I have been constantly checking the App Store to see if it'll update the App price but that has not happened. If the In App Purchase section in the App Store is expanded it correctly only lists the subscription options in Apple Store Connect so there is a glaring disconnect between the download button and the options open to potential users. For clarification the app used to have the In-App Purchase Non Consumable displayed which has since been Removed From Sale and then Deleted over 5 days now. I would be very grateful if any help/guidance can be offered. At the moment I am stuck and cannot promote the app because the App Store shows a wrong price and downloaders are going to get confused and be angry if they get billed the wrong amount. Thank you.

I was invited to join development team. so after receiving mail to my account I clicked accept invitation button in email. but the page of appstoreconnect shows that link is expired or invalid. however admin Is inviting me 2 min ago. how can I solve this problem? what should I do?

Hello, I am a French developer registered as an "auto-entrepreneur" (sole trader) and I am currently unable to submit a new app version to the App Store. The error message states: "To submit this version of your app, you must first provide all required tax information." The issue is with the French tax form ("Informations fiscales du pays suivant : France"), which requires a VAT number. However, as an auto-entrepreneur in France, I operate under the "franchise en base de TVA" regime, which means I am legally exempt from collecting and remitting VAT, and therefore I do not have a French VAT number (TVA intracommunautaire). To clarify my situation: I am registered as an auto-entrepreneur in France I am below the VAT registration threshold (franchise en base de TVA) I do not use alternative payment processing or link out to external websites I only use Apple's standard In-App Purchase system I have not signed the Alternative Terms Addendum My existing paid apps contracts and US tax forms (W-8BEN / W-8BEN-E) are all active Could you please advise on how to complete this tax form without a VAT number, or unlock my ability to submit apps given my VAT-exempt status? Thank you for your help.

When I try to save a new build on a new version of my app, I have this error “The build is valid in TestFlight but cannot be attached to the App Store version. Error 409 ENTITY_ERROR.RELATIONSHIP.INVALID on /data/relationships/build.”

I'm an independent developer and one of my apps has been stuck in App Review / DSA review for more than 2 months now. I fully understand that reviews take time, especially with the new Digital Services Act (DSA) requirements in the EU, but two months with almost no feedback is honestly frustrating. I've already submitted everything required for compliance and responded to the few messages I received, but the app is still sitting in review without any clear timeline. For indie developers this kind of delay can be really difficult since launches, updates, and marketing plans depend on getting the app approved. Has anyone else experienced very long DSA-related reviews recently?

Hi, Have old equipment. I know I should upgrade but new to the Apple development environment (very new) so please excuse my ignorance. Just trying things out for the first time. Hardware & OS: Mac Mini 2018, macOS Sequoia 15.7.2 iPhone SE 3rd gen, iOS 18.7.8 (dev device) Apple Watch Series 9, watchOS 11.6.2 Xcode 16.4 (16F6) Setup: The Apple Watch was freshly erased and re-paired to the iPhone SE via the Watch app. Developer Mode is enabled on the iPhone. The iPhone connects to Xcode and appears under Window → Devices and Simulators. However the Apple Watch shows as Disconnected in Xcode even though: The Watch app on the SE shows the watch as paired Bluetooth on the SE shows the watch as connected Both devices are on the same WiFi network The watch is unlocked and worn Error seen previously with Xcode 16.0: "Internal logic error: Connection was invalidated" After upgrading to Xcode 16.4, the watch appears in the device list but shows as Disconnected. Restarting both the iPhone and the watch does not resolve it. Replugging the USB cable causes the iPhone to reconnect but the watch remains disconnected. Has anyone seen this with a freshly paired watch on a dev-only iPhone? Any suggestions appreciated. Just a newbie.

Just found a simple typo you might want to fix:

I would like to ask for clarification regarding the specifications of Apple Subscriptions. We are currently planning a subscription discount campaign using Offer Codes, and during testing we encountered the following issue. Test scenario: A user who does not have our app installed accesses a URL that contains an Offer Code. The App Store opens and displays the details of the Offer Code. The user reviews the offer and proceeds, at which point the App Store prompts the user to install our app. The user installs the app and launches it. Issue: The subscription remains in an unpurchased state. From the app implementation side, when the app launches, we attempt to retrieve transactions held by Apple using unfinishedTransactions. However, no transaction is returned, so the app cannot transition the user to a subscribed state. In contrast, when a user who already has the app installed accesses the Offer Code URL (step 1), the app can successfully retrieve the unfinished transaction via unfinishedTransactions on launch and correctly switch the user to a subscribed state. Could you please advise on the root cause of this behavior, or whether there is a recommended workaround for this scenario?

Hi Team,   We were using the API, ' https://itunes.apple.com/search?entity=tvSoftware&term=digital+signa&limit=10&country=US' for searching and fetching apple TV applications within our product. But we found that the API response is null currently. When going through iTunes Search API: Constructing Searches, we found that 'tvSoftware' is no longer an entity.   Could you please let me know what's the 'entity' value that we need to use for fetching Apple TV applications?

Hi, I’m trying to understand the availability of previousOriginalTransactionId in App Store Server Notifications. According to Apple documentation, the field exists here: https://developer.apple.com/documentation/appstoreservernotifications/previousoriginaltransactionid And the App Store Server Notifications changelog indicates it was added in March 2025: https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-changelog However, I cannot find this field in practice. What I checked I’m using the Java App Store Server Library version 5.1.1 (latest on Maven Central). JWSTransactionDecodedPayload does not expose a property/getter for previousOriginalTransactionId. Example: JWSTransactionDecodedPayload payload = verifier.verifyAndDecodeTransaction(signedTransaction); There does not appear to be something like: payload.getPreviousOriginalTransactionId() I initially assumed this was an SDK lag issue, so I decoded the raw JWS payload JSON manually. However, I also do not see previousOriginalTransactionId in the decoded payload. Questions Is previousOriginalTransactionId only included for specific transaction/subscription migration scenarios? Has anyone actually observed this field in production or sandbox payloads? Is the Java SDK simply behind, or is the field conditionally emitted and I’m testing the wrong flow? Environment: App Store Server Library Java: 5.1.1 Dependency source: Maven Central Class: JWSTransactionDecodedPayload Verified by inspecting decoded raw JWS payload as well

Connected x out in stores 🤖❤️

Hi, due to changing legal requirements in my country I have to update my foreign TIN in order to sell our app on the App Store. I've completed the procedure detailed by Apple iTSPayments departments via e-mail, namely uploading the W-8 Form to the supplied page. I've followed every single step exactly as described. This was on the 17th of April. I've had no reply since then, despite multiple follow up emails. There is no phone support available in Romania. It is now the 6th of May and still no reply. How/when can this be solved? I'm running out of channels and ideas where to voice my concerns. Thanks. I can supply the Case ID to anyone who could help. Odin Development S.R.L

I am aware of the following in the App Review Guidelines; 3.1.1 If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game currencies, game levels, access to premium content, or unlocking a full version), you must use in-app purchase. Apps may not use their own mechanisms to unlock content or functionality, such as license keys, augmented reality markers, QR codes, cryptocurrencies and cryptocurrency wallets, etc. The app itself operates normally, but imposes limits after a limited time of use. Purchasing the full version removes these limits. This is a one-time IAP, not a subscription. My app is aimed at professionals within the entertainment industry, and will only ever be used within a theatre or other similar venue. I do not intend to provide any other paid route to the full version than via the App Store. However, what I would like to do is provide free use at certain events and to students in their educational venues (e.g. college theatres etc)- is it acceptable to use an external mechanism (e.g. a server based API) to temporarily remove the limitations whilst in that venue? Or, likewise, provide an extension to the free trial period for specific uses. Note this is not a purchase, as there is no payment. Therefore there is no revenue outside of the App Store (which surely is the point of the mandate to use IAP for this purpose) Also, it's not fully 'unlocking' the app (the user doesn't get the full version, they just aren't bound by the trial limit timer when within that venue or for a limited time) I'm aware that another route would be to put a different version of the app in the store that requires a username and password for use (for example) and then provide those credentials to log in - as there's lots of apps that follow that model, but it seems clunky to require the user to download a different app.

I have a few rejections with the same feedback: "Provide a demo video that shows: The current version of the app in use on a physical Apple device, not on a simulator The initial pairing process between the app and the designated hardware The entire app workflow with the designated hardware" I provided a demo link in the place asked and re-submitted but I keep on getting the same (automated?) response. Is there any guidance for unlocking this back and forth on the submission process? I'm guessing I can probably resubmit a rebuild but that doesn't seem to make sense since nothing has changed other than me adding the demo link later.

Hello everyone, We recently noticed a sudden and unexplained increase in our app's download and install sizes on App Store Connect. The jump happened literally overnight between April 2 and April 3. After auditing our commit history and running some isolation tests, it appears this increase is artificial and related to a change in App Store Connect's post-processing or size attribution logic, rather than our actual codebase. The initial observation: Build A (April 2): Download: 174 MB | Install: 380 MB Build B (April 3): Download: 179 MB | Install: 386 MB To figure out what caused the ~5 MB download and ~6 MB install jump, we looked at the diff between the two builds. We ran a local size analysis on the IPAs for both commits and the diff was just 18,287 bytes. Such a difference in the compiled binary absolutely does not account for a 5-6 MB jump in the final App Store Connect estimates. To completely rule out our code, we took the exact source tree from Build A (which originally processed at 174 MB / 380 MB) and pushed a fresh upload to App Store Connect. Re-uploaded Build A increased in size to 179 MB / 386 MB. Since re-uploading the exact same commit now results in the larger size estimates, it seems the discrepancy is not originating from our code. Has anyone else experienced a similar bump in their app sizes recently? Could an Apple engineer provide any insight into what might be causing this?

Users who redeemed offer codes via the Safari URL template (apps.apple.com/redeem?ctx=offercodes&id=...) have active subscriptions confirmed in iPhone Settings → Subscriptions (expiring April 2027). However, Transaction.currentEntitlements returns zero results in the app. AppStore.sync() has been called. Transaction.all also returns no Production transactions. The offer “Radius Inner Circle” is configured as: Free for the first year, does not auto-renew, and is tied to a yearly auto-renewable subscription product. Approximately 20 production users are affected. The subscription exists on Apple’s servers but never appears in the StoreKit 2 local transaction database. Is there a known issue with offer codes redeemed via Safari not populating Transaction.currentEntitlements? Is there an alternative API to query subscription status server-side? App ID: 6760574186 Bundle ID: com.michaelhills.Radius

I recently submitted both a new app release and an update, and I have to say the review speed has been really satisfying. I also had to use the expedited review process due to unavoidable circumstances, and it seems to be working very quickly and smoothly. Thank you to the App Review team. I really appreciate your hard work.

Hi there, For my app i need a developer that can put a new build in the AppStore. Who can help us with it?

Hi all, My published app is named Frenzz. When users search for it on the App Store, the results show apps for "Frenzy" with a small prompt at the top asking "Search for Frenzz instead?" Users are typing the correct name, but the App Store is treating it as a typo and surfacing the wrong results by default. Has anyone run into this? What's the right way to get Frenzz to show as the primary result for its own name? Thanks

Good day, I want to know if I'm able to install an app without releasing to app store. This app was created as an admin app for myself, to control some data of the public app. There's no functionality for the public. Is it possible to do it without compromising the code or credentials of the admin? I mean... to install only in my device without listing in App Store? But I need it to be in production mode.. not developer. Thank you or your kind consideration. Let me know if you have some ways to do this.