5.1.1

We have whitelisted our email in the developer dashboard, and emails sent from the whitelisted emails did reach user's mailbox via the relay email. However, when user replies, the reply did not go through and the user got this response instead: The response from the remote server was: 550 5.1.1 Relay not allowed Did we miss any setting on the Apple Developer Dashboard?

Hello, We have developed an app iOS and Apple reject the second update of app (categorie NEWS) for this motivation: We still noticed that your app requires users to register or log in to access features that are not account-based. Next Steps To resolve this issue, please revise your app to let users freely access your app’s non account-based features. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. You should allow users to freely access your app’s non account-based features. For example, an e-commerce app should let users browse store offerings and other features that are not account-based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. But I would to like answer to Apple with this motivation: The App r

I am using cordova-ios 5.1.1, user have to manually click on input field to show up the keyboard. This was working for UIWebView but not in WKWebView. Is there any solution or fix to this?

Apple Support Message: We noticed that your app requires users to register or log in to access features that are not account-based. Next Steps To resolve this issue, please revise your app to let users freely access your app’s non account-based features. Reason why app need registration: The app is paid app but give free trail for month after that it asks the user to buy a subscription if the user wants to use the app further. I need user identifier (email asked on signup/login) to keep the track of user subscription. Besides, I also need user registration to save the article for future like if user bookmark the articles the record will be saved against his identifier (email) in the database. Any suggestion on how to approve my app?

Earlier last week my app was rejected stating the reason that We noticed that your app requires users to register or log in to access features that are not account-based. I would like to know if can the app have a sign in with later/Continue as guest option to view non account related information like privacy policy, helpcenter and terms along with the product listing of the app.Will that functionality comply under the guidelines mentioned from your side earlier?

We have configured multiple ESPs, which works for private relay emails. Recently sendgrid started bouncing for my testing private relay email ( aqdi34p4ti@privaterelay.appleid.com -- smtp;550 5.1.1 Relay not allowed ) even though we have registered both - domains and communication emails (as described in Configure Private Email Relay Service - https://help.apple.com/developer-account/?lang=en#/devf822fb8fc ). Is it possible to check logs what's going on? Or did something changed?

I am having issues getting an update released i have an app that has a button which links back to our 'Blog Page' and both rejections relates to an article on my website. First rejection states the following: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app provides services or requires sensitive user information related to the COVID-19 pandemic. Since the COVID-19 pandemic is a public health crisis, services and information related to it are considered to be part of the healthcare industry. In addition, the seller and company names associated with your app are not from a recognized institution, such as a governmental entity, hospital, insurance company, non-governmental organization, or university. Per section 5.1.1 (ix) of the App Store Review Guidelines, apps that provide services or collect sensitive user information in highly-regulated fields, such as healthcare, should be submitted by a legal entity that provides these services, and n

Hello everyone, i'm having trouble to upload my app to Appstore, mainly because of the purpose string to enable camera and gallery access. My app is in Spanish, so my purpose string are this (translated to english):allow this application to use your camera?allow this application to see you photo gallery?The user is requested to use the camera and gallery in 2 different screens, one is a chat and the other is to upload a payment receipt. I can't specify a purpose string for one thing or the other without confusing the app user.Appstore tech guys keep rejecting it, so can you please tell me what shoud i use? i will do the translation no problem.This is the reported problem:Guideline 5.1.1 - Legal - Privacy - Data Collection and StorageWe further continued to notice that your app requests the user’s consent to access their camera and photos but does not clarify the use of the camera and photos in the applicable purpose string.Specifically, your camera and photos purpose strings do not provide specific e

HI,I've been getting app review rejections for my handwashing app due to the actual coronavirus situation. They say that this kind of applications should be published under a seller and company name of a recognized institution, while there already are a bunch of applications in the store having similar behaviour, and not from institutions. I don't understand why... handwashing is something totally unrelated to COVID-19, now it just make more sense to do it. Can anyone help and tell me what should I do?The full apple text: We found in our review that your app still provides services or requires sensitive user information related to the COVID-19 pandemic. Since the COVID-19 pandemic is a public health crisis, services and information related to it are considered to be part of the healthcare industry. In addition, the seller and company names associated with your app are not from a recognized institution, such as a governmental entity, hospital, insurance company, non-governmental organization, or university.Per

Hi, Our company integrated ‘Sign In With Apple’.To use private email relay service, we added our domain in WWDR Configure Sign in with Apple for Email Communication part.We just added one domain in ‘Domains and Subdomains’ and no email in ‘Email Addresses’, because our emails are using same domain.Our domain was successfully added, the status is green check with SPF.We do not use 3rd party email service. We only use Gmail.We successfully sent emails to 3 test users with 3 email addresses ( eg. help@company.com, contact@company.com etc ).However, replying to the email always fail on specific case.For example, replying from a@user.com to help@company.com (more precisely, help_at_company_com_userUniqueNumber_randomNumber@privaterelay.appleid.com) always fail with ‘550 5.1.1 Relay not allowed’ error.We waited about 5 days and tried again, but the result was same.All other cases work well.I think private email relay service missed syncing some cases.How can I solve this problem?

Hi, I'm curious if anyone knows what I might look for in this crash report. I'm not seeing any functions in my application in any of the stacks so I'm stumped as to what might be happening. The action taking place is moving files from the internal hard drive to a an external USB3 2TB (SATA) drive on a default priority thread. Thank you in advance.Process: LifeFlix DV Importer [5497]Path: /Applications/LifeFlix DV Importer.app/Contents/MacOS/LifeFlix DV ImporterIdentifier: com.kumovia.lifeflixVersion: 3.2.1 (3210)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: LifeFlix DV Importer [5497]User ID: 501Date/Time: 2020-04-09 15:08:06.748 -0500OS Version: Mac OS X 10.14.6 (18G4032)Report Version: 12Anonymous UUID: 196C7038-7D36-D475-F9A6-770EEDE6AF1BTime Awake Since Boot: 110000 secondsSystem Integrity Protection: enabledCrashed Thread: 17 Dispatch queue: com.apple.root.default-qosException Type: EXC_CRASH (SIGABRT)Exception Codes: 0x0000000000000000, 0x0000000000000000Exception Note: EXC_CORPSE_NOTIFY

I have a question. Our new app does not have in-app purchase. It is a book reader and users must log into the app so that they can use the reader and see thire books that they have purchased from our web based store. Very much like Kindle and Amazon.I have not been able to get Apple Store's approval yet because they insist on 5.1.1. in the guideline. They insist that we cannot have any login in order to let users access their books. Problem is that we cannot give any content unless user is validated. Have you faced this issue before, and what do you think the solution is