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Account Locked

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Reply to Provisioning problem
I developed an app for my own personal use. Yet Apple forces me to reinstall it every 7 days because of the arbitrary provisioning profile expiration for free accounts. My app was installed more than 7 days ago, so under Apple’s rules I am forced to reinstall it. Today, because Apple’s signing infrastructure is broken, I now receive error 0xe800801a and cannot install and run my own app on my own iPhone. This is unacceptable. No other platform locks its users out of their own code this way. Developers should not be completely blocked from their apps when Apple’s signing servers fail.
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FSKit volume mount fails with "Permission denied"
I'm trying to use FSKit to create a File System Extension that can read MFS-formatted disk images, following the old MFSLives sample project for reference. I have a well-formed MFS formatted img file that I'm trying to mount, but I'm having trouble getting the system to actually use my FSModule. DiskImageMounter fails to mount the img file, but I'm able to use it to attach the image as a device by clicking Ignore when it prompts me that it isn't able to read the disk. This is effectively the same as using the hdiutil command in Terminal. hdiutil attach -imagekey diskimage-class=CRawDiskImage -nomount Sample.img I've read that FSKit isn't fully integrated with Disk Arbitration yet, so I decided to see if I could force the system to use my extension by using the mount command. mkdir /tmp/Sample mount -F -t MFS disk54 /tmp/Sample Watching the logs in Console, I can see that fskit_agent sees my extension in its New Modules List, and I see an MFS process gets launched and logs messages from com.apple.running and c
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ApplePaySession.applePayCapabilities() started returning applePayUnsupported in third-party browsers
We rely on ApplePaySession.applePayCapabilities() to decide whether to show the Apple Pay button. We use two different merchant IDs for non-prod/prod environments, and encountered a change in behavior where this API now returns different results. These merchant IDs are generated from a third-party provider Adyen. However, Adyen has informed us that they are unable to identify the root cause of the issue and advised us to seek assistance directly from Apple Pay support. Timeline Last known working date: 13/08/2025 Issue first noticed: 18/08/2025 Environment Details Apple Pay JS API version 1.latest Browsers Tested: Third party browsers including Chrome/139.0.0.0, Firefox/141.0 Browsers with ApplePaySession built-in (like iOS Chrome, iOS Safari, and macOS Safari) are working fine Framework Stack: Angular v18.1.3 (important) no configuration setup in Apple dev account, merchantId is generated from a third-party provider Adyen. Current Execution Flow: Apple Pay JS API script element is injected Triggers
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Sep ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insigh
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CallKit answer screen video button
Hello, currently working on messenger with audio/video calls feature. Have found strange behavior, on some devices after accepting call via Lock Screen video button appears to be disabled. Tested on wwdc Speakerbox sample, same code iPhone 15 Pro (iOS 17.4.1) - video button disabled iPhone 14 (iOS 17.6.1) - video button active Here is my, configuration with supportVideo activated static let providerConfiguration: CXProviderConfiguration = { let configuration = CXProviderConfiguration() configuration.supportsVideo = true configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportedHandleTypes = [.generic] return configuration }() What can be the reason of this behavior? Thanks
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Urgent help – account flagged for termination without prior notice
Hello everyone, Today we suddenly received a Pending Termination Notice for our Apple Developer account. What makes this situation especially difficult is that there were no prior warnings, rejections, or requests for clarification before this action was taken. Our app was published on September 1, and just a short while ago (September 12) we were notified that the account is flagged for removal and our product was already taken down from the App Store. We submitted a formal appeal to the App Review Board a few minutes ago, but we are extremely concerned. Our company is a U.S.-registered business and we provided all required documentation during enrollment and afterwards. Everything is legitimate, and we strongly believe this is a mistake. For us, every minute matters — we run a large-scale marketing campaign, and each delay is already costing us thousands of dollars in losses. This sudden removal without prior communication feels devastating. Has anyone else faced a similar situation? How l
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Insight into BaseBoard/FrontBoardServices Crashes Needed
We're seeing a sharp uptick in BaseBoard/FrontBoardServices crashes since we migrated from UIApplicationDelegate to UIWindowSceneDelegate. Having exhausted everything on my end short of reverse engineering BaseBoard or making changes without being able to know if they work, I need help. I think all I need to get unstuck is an answer to these questions, if possible: What does -[BSSettings initWithSettings:] enumerate over? If I know what's being enumerated, I'll know what to look for in our app. What triggers FrontBoardServices to do this update? If I can reproduce the crash--or at least better understand when it may happen--I will be better able to fix it Here's two similar stack traces: App_(iOS)-crashreport-07-30-2025_1040-0600-redacted.crash App_(iOS)-crashreport-07-30-2025_1045-0600-redacted.crash Since these are private trameworks, there is no documentation or information on their behavior that I can find. There are other forum posts regarding this crash, on here and on other sites. However, I did not fi
Topic: UI Frameworks SubTopic: General Tags:
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Aug ’25
Reply to compile code required signing from unexisting user
Hi, i attempted to use my macOS login password during the code signing process, but it was not accepted. My macOS user account is “greenvibe”, whereas the certificate prompt refers to “Or Itach.” Could this difference be the root cause of the issue? Should I create a macOS account under the name “Or Itach” using the same email address? As an additional note, after speaking with the Apple Support team I learned that the Apple Developer account under greenvibe33@gmail is associated with “Or Itach.” I reset the password for this Apple account and attempted the build again using the new credentials, but the problem persists. Could you please advise on the correct next steps to resolve this?
Topic: Code Signing SubTopic: General
Sep ’25
Reply to Support Request: App Store Server Notification Inaccuracies
Hello - thank you for your post, and for providing detailed information. In this case, here is what happened: You correctly note the first few events: Initial Subscribe on March 21, Failure to Renew due to billing issue + Start of Billing Grace Period on June 21, and Expiration of Billing Grace Period on July 7. What you may have missed is that on July 7, when the Billing Grace Period ended, the subscription continued in the Billing Retry state as detailed on this page. The Billing Retry period lasts for a total of 60 days, in all cases. Your Billing Grace Period took up the first 16 of those 60 days, so that 44 days of Billing Retry remained as of July 7. The notification you received on August 19 (with type=EXPIRED and subtype=BILLING_RETRY) was sent to indicate the end of the 60-day Billing Retry period for the original purchase (as documented here.) The purchase made on July 29 was a new and separate purchase. Ideally, your app would have known that the original subscription was still in the Billing Retry
Topic: App & System Services SubTopic: StoreKit Tags:
Sep ’25
Reply to iOS 26 Beta 9 Purchase Issues
We made a build with logging enabled through TestFlight and this is what we saw: default 14:06:53.859013-0700 storekitd [0xb572b08c0] activating connection: mach=true listener=false peer=false name=com.apple.accountsd.accountmanager default 14:06:53.861114-0700 storekitd [0xb572b08c0] invalidated because the current process cancelled the connection by calling xpc_connection_cancel() error 14:06:53.861156-0700 storekitd [1E1F4321] [LoadInAppReceiptsTask]: No active account for receipt request We can not post the full logs because we get a This post contains sensitive language. refusal from the forum site. :shrug: This was 5 seconds after a successful purchase. On some installs we get an infinite number of successful purchases and this never happens. Once it hits here once this is all we get from then on.
Sep ’25
Reply to How do I flatten a PDF using Shortcuts or Automator?
Yes, you will need to use Xcode for developing any of these solutions. You can download that from inside your account on developer.apple.com or from the App Store. Since you're asking that particular question, I think it's reasonable to assume you haven't been doing much macOS development recently so I think it would be good to start with the most direct route. I suggest writing a command line tool and then, if you want to use it from AppleScript use the do shell script command. For more information about do shell script see this document: Technical Note TN2065: do shell script in AppleScript For reading and writing PDF documents, see the Read Operations and Write Operations listed for the PDFDocument class. There are a number of APIs you can use there. Some allow specifying options. To flatten the PDF, specify the burnInAnnotationsOption when you save the PDFDocument. I think that should be enough to get you started on a very direct and easy to implement solution. If you'd like to talk about other s
Sep ’25
Xcode fails to provision target
I've alluded to this before in these posts and there are some posts from others about this, e.g. https://developer.apple.com/forums/thread/759845 and I've filed some bugs related to the behavior. FB20212935 FB19451832 FB19450508 FB19450162 FB19449747 Our company owns the USB vendor IDs X and Y . We've been granted a USB transport entitlement for both of those IDs. The crux of the problem is that I want to build a driver for USB vendor ID Y. Xcode's well-hidden auto-generated provisioning profile for my driver contains com.apple.developer.driverkit.transport.usb: { idVendor = X; } which is obviously not what I want. Xcode fails to provision the target. But I have another, much older project with an auto-generated provisioning profile containing com.apple.developer.driverkit.transport.usb: { idVendor = X; }, { idVendor = Y; } I can build a driver for idVendor Y without problems in this project. But that doesn't help me with my new project. What can I do to fix this? Do I need to request our entitlements again?
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Sep ’25
Reply to Xcode fails to provision target
and I've filed some bugs related to the behavior. FB20212935 FB19451832 FB19450508 FB19450162 FB19449747 Thank you so much, I really appreciate you taking the time to file all of those. DriverKit code signing pushes our code signing infrastructure in ways that nothing else in our ecosystem does and, unfortunately, that means it hasn't really been properly supported by the broader improvements we've made. Filling bugs is a huge help in pushing to improve things. Moving into specifics and reordering things for clarity: I can't see a managed entitlements section on the account portal. At WWDC, we revised the portal UI by replacing the: Managed Entitlements-> which showed any managed entitlements you'd been granted. with: Capability Requests-> which lists the entitlement that a developer can apply for them and links to the application form/process in a single, unified form. As part of that change, all the entitlement available to your team were merged into the single Capabilities tab. In your case,
Sep ’25
Seeking Guidance: Car Play App Rejected.
Hello Apple Community, I'm seeking guidance on a Car Play app rejection from the apple team. My mobile-only app was approved, but the version that includes the Car play app is consistently being rejected, and I'm trying to understand the reasons for the same. I'm hoping to get insights from developers who have successfully published Car Play apps, especially those involving voice interaction. About the App My ios app is an AI-powered voice agent for drivers, designed to provide a hands-free, conversational experience. The app's features include: Information & Navigation Live weather updates. Turn-by-turn navigation for single or multiple destinations, which opens Google Maps. Real-time data lookups (flight status, stock prices, news, sports scores). Media & Entertainment Playing songs via Spotify and YouTube Music. Productivity Setting time-based reminders. Making phone calls. Vehicle Integration Remote commands for the vehicle (e.g., lock the doors, open the trunk). Accessing vehicle data (f
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Sep ’25
Reply to 403 Forbidden error
Error Fetching Certificates in Codemagic – Content Provider ID Not Found Hello, I’m experiencing an issue in Codemagic when trying to fetch certificates from the Apple Developer Portal. The error message I receive is: Failed to fetch certificates: This request is forbidden for security reasons – Unable to find a team with the given Content Provider ID ‘72df6041-c291-4d95-b690-2a3b75ff72f6’ to which you belong. Please contact Apple Developer Program Support. I have confirmed that I am logged into the correct Apple Developer account and that I’m using the correct Issuer ID, Key ID, and private key. I have also verified that the API key has the necessary permissions. I tested the API key with Admin, App Manager, and Developer roles, but the same error occurred each time. The key was created under my team. Could you please advise me on how to resolve this issue? Thank you in advance.
Sep ’25