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“We are unable to process your request”

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Reply to iTunes Sandbox Extremely Slow
This bug also seems to cause the device to keep requesting for sanbox login. I just reset my iPhone and restored a recent backup and guess what. It wants my password to process some sandbox crap. So the failure is stored into a backup.This bug not only destroys your production line, it also corrupts your device.I'm ATM unable to create even a bug report because the device just keeps asking for the password for the sanbbox purchases. It looks like there's an endless supply of previously failed purchases in some queue.
Topic: App & System Services SubTopic: StoreKit Tags:
Mar ’18
Unable to Add for Review
I have changes the screenshot and process for app review but it doesn't work. Unable to Add for Review The items below are required to start the review process: There are still screenshot uploads in progress. its benn 1 hour please fix it
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266
May ’24
Unable to get full json request data from cordova app to printer when tested for iOS 13.2
Hi everyone, Developing cordova app which communicates to printer for receipt printing, while sending request from cordova app to printer in json format the data received is truncated when testing with iOS13.2(the actual data size is around 56kb but received 21kb) where as it successfully works for iOS12.2 Please let me know is this bug in iOS13.2 or do I need to limit the data size for json request.
Topic: Safari & Web SubTopic: General Tags:
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336
Dec ’19
Reply to CloudKit Error: 'Request contains more than the maximum number of items in a single request (400)' when saving a big batch of records.
Yes there are limits to some operations and you appear to have hit one. When I was building our latest I ran into this as well. I put in a queue to hold our records being processed. If the queue reached a certain amount then I branched off to post the changes and returned to the process after that. CloudKit being asynchronous means that they wind up being sent off in chunks when there's time. In my case I ran into a different limit. I mgiht have been adding new records at the time, the reported limit was 250, whereas yours appears to be 400 (reported in the parens). You also can't request records matching a certain key with more than 250 items listed in the predicate (using CKQueryOperation). At the time I remember being quite peeved that I was unable to find the limits in any of the documentation.HTH,Mike
Jul ’15
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Develo
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455
Aug ’25
Reply to How to Enable com.apple.developer.pushkit.unrestricted-voip Entitlement for Production App?
Our app's use case follows Apple’s guidelines, and we are not using PushKit for messaging or background data. We have already enabled Push Notifications in Capabilities and confirmed the provisioning profile, but are unable to enable com.apple.developer.pushkit.unrestricted-voip. The entitlement has been deprecated, as it was a temporary solution which the PushToTalk framework replaced. Could someone from Apple or the community advise on the current process to request this entitlement for a production app? In the past, push to talk apps could request this entitlement by contacting DTS, however, this entitlement has been deprecated and new request have not been approved since we introduced the PushToTalk framework in iOS 16. Real time voice communication app should use either the PushToTalk framework and/or PushKit with CallKit / LiveCommunicationKit. No special entitlements are necessary or available for any of the APIs. __ Kevin Elliott DTS Engineer, CoreOS/Hardwa
Jun ’25
Reply to Live Caller ID Extension - timeout connecting to PIRService
This is very infuriating, one minute there's no errors, then the next there is WITHOUT HAVING CHANGED ANYTHING. There's just no consistency to anything. For example, out of nowhere new errors appearing when the OS performs a lookup when there's a call: block request returned error: Error Domain=com.apple.CipherML Code=400 Error Domain=com.apple.CipherML Code=401 Unable to request data by keywords batch: server error ({error:{message:Evaluation key not found}}) UserInfo={NSLocalizedDescription=Unable to request data by keywords batch: server error ({error:{message:Evaluation key not found}}), NSUnderlyingError=0xa40374180 {Error Domain=CipherML.CipherMLError Code=5 server error ({error:{message:Evaluation key not found}}) UserInfo={NSLocalizedDescription=server error ({error:{message:Evaluation key not found}})}}}: server error ({error:{message:Evaluation key not found}}) UserInfo={NSLocalizedDescription=Error Domain=com.apple.CipherML Code=401 Unable to request
Topic: App & System Services SubTopic: General Tags:
Jul ’24
Reply to iTunes Sandbox Extremely Slow
This bug also seems to cause the device to keep requesting for sanbox login. I just reset my iPhone and restored a recent backup and guess what. It wants my password to process some sandbox crap. So the failure is stored into a backup.This bug not only destroys your production line, it also corrupts your device.I'm ATM unable to create even a bug report because the device just keeps asking for the password for the sanbbox purchases. It looks like there's an endless supply of previously failed purchases in some queue.
Topic: App & System Services SubTopic: StoreKit Tags:
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Mar ’18
Reply to CoreML Model Deployment Page
Also have the same error here when deploy model: Your request is invalid. And found the error message is: InvalidArgumentError: Unable to unzip MLArchive
Topic: Machine Learning & AI SubTopic: Core ML Tags:
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Feb ’23
Build stuck in "Processing"
I uploaded an update to my app over 2 days ago but it is still Processing so I am still unable to submit the app update for review. Anyone else having this problem? For my previous update the build took only about 2 hours to process.
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1
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370
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Jan ’16
Reply to New Builds on iTunes Connect stuck processing in upload state?
Build is stuck in Processing state for three days. Unable to share the build for performing External OR Internal Testing
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Nov ’15
Unable to Add for Review
I have changes the screenshot and process for app review but it doesn't work. Unable to Add for Review The items below are required to start the review process: There are still screenshot uploads in progress. its benn 1 hour please fix it
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0
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0
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266
Activity
May ’24
Developer enrollment process stuck in enrollment process for 3 weeks
We enrolled in the Apple developer program and our application has been stuck for the last 3 weeks on, Your Enrollment is being processed with the enrollment ID. We have not had any support from Apple after numerous requests. Does anyone know how we can move this process to completion?
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252
Activity
Nov ’24
Unable to get full json request data from cordova app to printer when tested for iOS 13.2
Hi everyone, Developing cordova app which communicates to printer for receipt printing, while sending request from cordova app to printer in json format the data received is truncated when testing with iOS13.2(the actual data size is around 56kb but received 21kb) where as it successfully works for iOS12.2 Please let me know is this bug in iOS13.2 or do I need to limit the data size for json request.
Topic: Safari & Web SubTopic: General Tags:
Replies
0
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0
Views
336
Activity
Dec ’19
Reply to CloudKit Error: 'Request contains more than the maximum number of items in a single request (400)' when saving a big batch of records.
Yes there are limits to some operations and you appear to have hit one. When I was building our latest I ran into this as well. I put in a queue to hold our records being processed. If the queue reached a certain amount then I branched off to post the changes and returned to the process after that. CloudKit being asynchronous means that they wind up being sent off in chunks when there's time. In my case I ran into a different limit. I mgiht have been adding new records at the time, the reported limit was 250, whereas yours appears to be 400 (reported in the parens). You also can't request records matching a certain key with more than 250 items listed in the predicate (using CKQueryOperation). At the time I remember being quite peeved that I was unable to find the limits in any of the documentation.HTH,Mike
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Jul ’15
Reply to CloudKit failed due to SwiftData used in both WatchOS and WidgetExtension
CloudKit setup failed because there is another instance of this persistent store actively syncing with CloudKit in this process. The same issue and I have not another process or I am unable to fix. Perhaps some hint from Apple will be good?
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Dec ’23
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Develo
Replies
2
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0
Views
455
Activity
Aug ’25
Reply to How to Enable com.apple.developer.pushkit.unrestricted-voip Entitlement for Production App?
Our app's use case follows Apple’s guidelines, and we are not using PushKit for messaging or background data. We have already enabled Push Notifications in Capabilities and confirmed the provisioning profile, but are unable to enable com.apple.developer.pushkit.unrestricted-voip. The entitlement has been deprecated, as it was a temporary solution which the PushToTalk framework replaced. Could someone from Apple or the community advise on the current process to request this entitlement for a production app? In the past, push to talk apps could request this entitlement by contacting DTS, however, this entitlement has been deprecated and new request have not been approved since we introduced the PushToTalk framework in iOS 16. Real time voice communication app should use either the PushToTalk framework and/or PushKit with CallKit / LiveCommunicationKit. No special entitlements are necessary or available for any of the APIs. __ Kevin Elliott DTS Engineer, CoreOS/Hardwa
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Jun ’25
We can’t process your request. Try reloading the page. If the problem persists, contact us. b12f62a4-c608-4b5f-8a8c-23a9fa405943
I am seeing this when trying to load the TestFlight page: We can’t process your request. Try reloading the page. If the problem persists, contact us. b12f62a4-c608-4b5f-8a8c-23a9fa405943 This was immediately after I accidentally uploaded a build with a duplicate build number.
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1
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0
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187
Activity
Oct ’25
Reply to Reset device list in Enterprise account
Its the yearly reset process am referring to: its showing me device reset date : 29th Jan'16 , but I am unable to find any such otions to do so.
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Jan ’16
Reply to Unable to Submit for Review
Heeeeelp Unable to Submit for Review The items below are required to start the review process: An error has occurred. Try again later.
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Aug ’20
Reply to Live Caller ID Extension - timeout connecting to PIRService
This is very infuriating, one minute there's no errors, then the next there is WITHOUT HAVING CHANGED ANYTHING. There's just no consistency to anything. For example, out of nowhere new errors appearing when the OS performs a lookup when there's a call: block request returned error: Error Domain=com.apple.CipherML Code=400 Error Domain=com.apple.CipherML Code=401 Unable to request data by keywords batch: server error ({error:{message:Evaluation key not found}}) UserInfo={NSLocalizedDescription=Unable to request data by keywords batch: server error ({error:{message:Evaluation key not found}}), NSUnderlyingError=0xa40374180 {Error Domain=CipherML.CipherMLError Code=5 server error ({error:{message:Evaluation key not found}}) UserInfo={NSLocalizedDescription=server error ({error:{message:Evaluation key not found}})}}}: server error ({error:{message:Evaluation key not found}}) UserInfo={NSLocalizedDescription=Error Domain=com.apple.CipherML Code=401 Unable to request
Topic: App & System Services SubTopic: General Tags:
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Jul ’24