“Account Locked”

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th

We found that our apps (and other apps from different companies) cannot launch on iOS 9 to iOS 12 devices. The app can be installed successfully but crashes immediately on launch. From the device syslog: assertiond: The process failed to exec SpringBoard: Bootstrapping failed - Unable to bootstrap process Our distribution certificate was issued on Feb 2, 2026, signed by WWDR G3 intermediate certificate. This issue affects all apps under our Apple Developer account on iOS 9-12 devices. iOS 13 and above works fine.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th

System-wide deadlock in removexattr from revisiond / APFS We're experiencing a deadlock on certains systems when our software is installed, which is causing side effects in our process (and likely others) such as blocked queues and increased memory usage. According to the spindump, revisiond appears to be holding an exclusive lock within the kernel. Process: revisiond [426] UUID: 5E9B9E04-984B-31AD-A4FF-A1A90B7D53A1 Path: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Support/revisiond Codesigning ID: com.apple.revisiond Shared Cache: 25AE5A2A-FE2A-3998-8D4E-F3C5C6E6CEB6 slid base address 0x189834000, slide 0x9834000 (System Primary) Architecture: arm64e Parent: launchd [1] UID: 0 Sudden Term: Tracked Memory Limit: 50MB Jetsam Priority: 40 Footprint: 6225 KB Time Since Fork: 1740319s Num samples: 940 (1-940) Num threads: 5 Note: 1 idle work queue thread omitted [...] Thread 0xc0616d 940 samples (1-940) priority 46 (base 4) last ran 241692.754s ago 940 start_wqthread + 8 (l

I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. W

Thanks all for reading my post. A bit of context: We just finished an app transfer to our developer account. We successfully signed and generated the new release. We are already able to roll it out in testflight were we found an issue. We store valuable data in the Keychain like Authentication tokens, once the new app is installed over the old one we are experiencing a loss of all data as the keychain become untrusted. This is worst case scenario for us because all users will immediately lose the access to the app and hence the whole system. Questions: Is there a way to solve this issue, something like migration of the Keychain data? We came to know the standard migration path: Release a version that copies items from the old access groups to a new group based on com.apple.security.application-groups (App Groups). Wait for most users to update and run the migration. Then perform the App ID prefix change. Is this still the best method? Any improvements or new tools available since the 2022 DTS post? T

I have purchased membership for personal use to see how publishing app works. The cost was taken from the credit card I had given. but when i check my account its still reflecting the same Purchase your membership and ask me to purchase again

Hello My app got rejected with the message We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. In short, my app is a vpn app built entirely by me. In Russia almost all vpn protocols are blocked: wireguard, openvpn etc. And the only protocol they could not block was vless. It was hard to implement it, i spent like 3 weeks on it writing my own package on flutter. The app first was uploaded to android and shared through testflight with some of my friends. And everyone switched to my app, because it works perfect for their needs: accessing instagram, twitter etc. Those apps are blocked here. So on my first attempt publishing i got 2 errors: Vpn should be published on the account that is organization Spam rejection I registered a company and switched from individual account to a company. I also changed the ui of the app (although i agree most vpns share the same concept design). I got rejected a

Hey everyone, I’m completely stuck and hoping someone here (or an Apple rep) can help, because Developer Support is just sending me the exact same template replies at this point. I submitted a standard version update for my app (Hadiyyati - Luxury Gifts) back on February 7th. It has now been over 45 days, and the status is still permanently frozen on Waiting for Review. Here is the loop I am stuck in: I've had an Expedited Review requested and approved 3 separate times. Support gives me a case number, says they contacted the App Review Board, and tells me to wait. Weeks pass, nothing happens, and when I follow up, I get: At this time, your app review is proceeding normally, and there is no further action you need to take. 45 days for a store update is not proceeding normally. I strongly suspect my submission (ID: aeadea76-8fb4-437c-9c04-60171b909f3e) is bugged, corrupted, or locked in a ghost state on the App Store Connect backend. Has anyone dealt with a completely frozen submission like this? Is th

I lived with knowledge that one needs to provide his login password to unlock the login keychain. This does not seem to be entirely true after upgrading Tahoe to 26.4. For example, on 26.3: Go to ~/Library/Keychains Copy login.keychain-db to different name, say test.keychain-db. Double-click on test.keychain-db -> this should open Keychain Access with test in Custom keychains section, it will appear locked. Select test keychain and press Cmd+L to unlock it. When prompted, provide your login password. Result: the keychain is unlocked. When I preform above sequence of steps on 26.4 I am not able to unlock the copied keychain (the original login keychain appears implicitly unlocked).

Hi everyone, I purchased an Apple Developer Program membership about three days ago. The payment has already been successfully charged to my bank account, but my account is still showing the status “Pending” with the message “Subscribe your membership.” I haven’t received any confirmation email or any request for additional information since completing the purchase. I’m curious if others have experienced a similar delay recently, and how long it took before your developer account was fully activated. Any insights or experiences would be greatly appreciated. Thanks in advance!

Hi everyone, I’m facing an issue where my Apple ID still appears to be associated with a developer team even after being removed. Here’s the situation: I was part of a company Apple Developer Program team. I have already followed Apple’s official “Leave a Team” steps. I have also been removed from App Store Connect by the Account Holder. The Account Holder confirmed that my Apple ID is no longer visible under Users and Access However, when I log in to https://developer.apple.com/account, I can still see the team listed under my account. This seems like a mismatch between App Store Connect and the Apple Developer Portal. Has anyone else experienced this issue? If so: Did it resolve on its own after some time? Or did you have to contact Apple Developer Support to get it fixed? Any guidance would be really appreciated. Thanks in advance!