I want to be clear about where things stand. My developer account renewal was processed and payment of £79 cleared my bank on 12 March. I have a bank statement confirming this. The account was therefore active and paid in full — I am not in arrears. Despite this, my app has been removed from App Store Connect and I am now being asked to pay again. This is unacceptable. I will not pay twice for the same membership period. I have two requests: Confirm receipt of the 12 March payment against my account (Team ID: AW699Z7G8H) and restore my app listing immediately. If Apple cannot locate the payment, I will provide my bank statement as proof of transaction and expect the app to be restored upon receipt. If neither of these is actioned, I will have no choice but to dispute the original charge with my bank and submit a formal complaint. I would prefer to resolve this without escalation — but four months of unresolved support and case 102841743378 still open leaves me with limited options. Please escalate th
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect