Account Locked

I have an active developer account, but I cannot connect to Apple Store Connect. I was able thought to go to Certificates and create them. When I click on Apps and I am redirected to Apple Store Connect, I need to sign in again and when I do that I get the message below... To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. I have already made 2 support tickets but I have yet to receive an anwser. Any thoughts? Does anyone had the same issue?

I'm working on a macOS app with a Safari web extension. I'm trying to share a SwiftData model between devices using CloudKit synchronization. I am able to get synchronization in the main app on the same device, CloudKit sync works correctly — changes appear in the CloudKit Dashboard under com.apple.coredata.cloudkit.zone. However, in the Safari App Extension, data is saved locally and persists across launches, but never syncs to CloudKit. I have followed the recommended practices for configuring the App Group and entitlements, but the issue persists. Questions: Is there an official limitation preventing Safari App Extensions from connecting to the CloudKit daemon (cloudd)? If not, what entitlements or configuration changes are required for a Safari App Extension to successfully sync with CloudKit? Is the xpc_error=159 from bootstrap_look_up() a known sandbox restriction for this extension type? Any guidance from Apple engineers or others who have successfully used CloudKit from a Safari App Extension would be

We started seeing an access issue today when attempting to go to the Xcode Cloud tab in App Store Connect. When you navigate to https://appstoreconnect.apple.com/teams/:teamId/apps/:appId/ci we're seeing the following message: The page you’re looking for can’t be found. The page you’re looking for does not exist, or you do not have permission to view it. I am the account holder so it shouldn't be a permissions issue. Is there an ongoing outage or problem in Xcode Cloud? And, if so, where can I monitor this accurately?

I have an app that uses CKShare to allow users to share CloudKit data with other users. With the first build of the iOS 26, I'm seeing a few issues: I'm not able to add myself as a participant anymore when I have the link to a document. Some participants names no longer show up in the app. Looking at the release notes for iOS & iPadOS 26 Beta, there is a CloudKit section with two bullets: CloudKit sharing URLs do not launch third-party apps. (151778655) The request access APIs, such as CKShareRequestAccessOperation, are available in the SDK but are currently nonfunctional. (151878020) It sounds like the first issue is addressed by the first bullet, although the error message makes me wonder if I need to make changes to my iCloud account permissions or something in order to open it. It works fine in iOS 18.5. This is the error I get when I try to open a link to a shared document (I blocked out my email address, which is what was in quotes): As far as the second issue, I am really confused about wh

Hello, I'm planning to had an onboarding to one of my apps. I am thinking about a way for a user to not see the onboarding again if he installs the app on another device. So for example, the user completes the onboarding on its iPhone, then downloads the app on its iPad and launch it, he doesn't see the onboarding a second time. I thought about using iCloud NSUbiquitousKeyValueStored to store the onboarding completion state. But I'm not sure when the data is synced to the other device logged into the same Apple account: Immediately even if the app is not installed on the other device (independent from the app, only iCloud thing)? At the same time as the app install on the other device? After the app is first launched on the other device? Of course synchronisation will depend on the Internet connection, speed, etc. so the app should handle the case where the data is not here but what would be the best case scenario? Thank you, Axel

We are considering a price change for the auto-renewing subscriptions we currently offer in a Production environment and have made system modifications to our servers. We would like to implement a price change for purchases made through our SANDBOX Apple account in order to test if our system is capable of handling the price change.

Hi, I've been unable to successfully test in the sandbox environment for a StoreKit 2 subscription group and can't seem to find the missing piece. I am calling the following line of code: let products = try await Product.products(for: [subscriptionID]) Expected behavior: The product is returned in the products array. Actual result: The array is empty I have done the following: Successfully tested our logic using a storekit configuration file locally in Xcode. Created the Subscription group in App Store Connect. The subscription product is currently Waiting for Review, but it is our first so will not be approved without being attached to a distribution build review. Created a Sandbox user account in App Store Connect -> Users -> Sandbox Signed into the sandbox user account in Settings -> Developer -> Sandbox Apple Account Signed the Paid Apps Agreement for our organization A few debugging notes: I deleted all apps before installing from Xcode I've tried both locally and i

Our app is getting rejected from the app store because we don't allow users to delete their accounts. However, we use a non-custodial auth provider, Web3Auth, so no user accounts are generated, and no data is stored. How are we supposed to allow users to delete an account that doesn't exist?