5.1.1

Hi, I am having a hard time understanding what I did wrong here. My app as a Login screen to authenticate the user, after which they are given to subscribe to either a monthly plan or a yearly plan(auto-renewed). After countless rejection, I guess I am failing to understand. This the message I received from the review team: Hello, Thank you for your question. Regarding guideline 5.1.1, Please note that although App Review Guideline 3.1.2 requires an app to make subscription content available to all the supported devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional.. Upon further review, additionally we found that your submission does not comply with the following guidelines: Guideline 2.3.2 - Performance - Accurate Metadata We noticed your free download app requires users to subscribe prior to accessing content or features, but this requirement is not clearly specified in your app description. Specifically,

My application allows to upload photo logs and assign it to a person only by uploading images from camera. In the process it asks for camera and geolocation permissions. At this moment it doesn't do much. Why could this be happening? Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app collects information from various public sources to build individual profiles. Next Steps To resolve this issue, please remove any feature that attempts to build individual profiles based on collected public data.

We received an email from the Apple Developer Relations Team entitled New iOS 18 security changes may affect your account. regarding accounts that share the same team name across multiple Apple developer accounts. The email includes instructions to contact Apple, but the email address provided in the email bounces back 550 5.1.1 unknown or illegal alias. I tried again a day later, with the same result. Who should we contact instead?

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register or log in to access features that are not account based. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. Next Steps To resolve this issue, please revise your app to let users freely access your app’s features that are not account based. Resources Watch a video from App Review with tips for doing more for users with less data. See guideline 5.1.1(v) - Account Sign-In to learn more about our requirements for apps

The app does not meet all requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Next Steps To resolve this issue, it would be appropriate to take the following steps: The app must be submitted through an Apple Developer Program account enrolled as an organization. You may either enroll in a new Apple Developer Program account as an organization, or request that your individual account be converted to an organization account by contacting Apple Developer Support. Please note that you cannot resolve this issue with documentation showing permission to publish this app on behalf of the content owner or ins

Regarding Account Deletion (Guideline 5.1.1(v)): Our e-learning app has been rejected in App Review regarding compliance with guideline 5.1.1 (v) Account Deletion. The following is our query: We are including a button that links to the account data deletion request page on our website. This will be placed on the Profile Tab/Page of the app. Will this be sufficient to meet Apple’s guidelines for data deletion requests? The above query is based on the following instruction provided by the Apple Support/review team: The app supports account creation but does not include an option to initiate account deletion. Apps that support account creation must also offer account deletion to give users more control of the data they've shared while using an app. Apps that support account creation must also offer account deletion to give users more control of the data they've shared while using an app. If users need to visit a website to finish deleting their account, include a link directly to the website pa

I have chatbot like app. First version was accepted and published on App store(First version required user to sign in with email). I have added few functionalities and they are account based. Besides Google and Apple ID sign in, which I have added to make access easier. (Requested by the users) The problem is that my update is being rejected base on 5.1.1(v) even though that first version had the same design and architecture, while completely ignoring the fact that new version has more account based functionalities. I have requested calls, nobody called me. I have sent more then 10 messages to explain how my app works and why it requires sign in. I haven't received any concise answer to those messages. Besides that they don't bother to address 5.1.1(v) part of any message I have sent them. I have submitted an appeal. I still haven't received any response to that neither. Besides explaining why my app needs account, I have listed other chatbot like apps, like ChatGPT. But I have also listed a

I received this notice when I submitted my app to the App Store: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app requires users to register or log in to access features that are not account-based.Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account-based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. My app is not e-commerce and does not sell anything. We have partnered with my local university to build an app for their students. It requires a login to use the app because the user must be a student or staff member. The app is a discount app for local businesses. The

Hi There, we have an app that provides music and podcasts that we are licensed to provide , we depend on users to be logged in for our personalisation and recommendation engine to profile correctly both across the mobile app and web experience We have not had any issues for the last 7 years until now, receiving the app review rejection below. We have replied with multiple explanations why we require user login as mandatory and have identical apps that do the same, however we are told that we can log a complaint against those dont comply , but they cannot indicate what is different to our app. The response is below, any suggestions would be greatly appreciated Hello, Thank you for your reply. Regarding 5.1.1 issue, your app requires users to register or log in to access features that are not account based. To resolve this issue, it would be appropriate to revise the app to let users freely access the app's features that are not account based. We are not able to provide feedback on app concepts or feat