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Account Locked

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Can I access Enterprise APIs for visionOS (main camera) with an individual developer account?
Hello, my name is Kanazawa Kenta, and I am a university student currently conducting research and development using visionOS. In my project, I would like to access the main camera using the Enterprise APIs for visionOS. However, when I try to request permission or view the documentation, I receive the following message: Your account can’t access this page. There may be certain requirements to view this content. You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page. I am currently enrolled in the Apple Developer Program as an Individual. My question is: Is it possible to use the Enterprise APIs with an individual developer account? If not, what are the available options for students or researchers who wish to use these APIs for academic purposes? I would greatly appreciate any guidance or suggestions on how I can gain access, or alternative ways to use the main camera for research in visionOS. Thank y
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Account Termination Notice Without Clarification – Seeking Help and Response
Hi everyone, I’m an indie developer and recently published our first app on the App Store. It was an exciting milestone, but on April 4, 2025, after the app had been live for about 1–2 weeks and one update had been pushed, we received a notice from Apple stating that our app had been removed from the store and that our developer account is scheduled for termination within a month. Understandably, this was incredibly alarming—but we stayed calm, carefully read through the allegations, and tried to handle the situation with patience and professionalism. The reason given was: App submissions from your account have engaged in concept or feature switch schemes to evade the review process, such as dynamically populating different app content after review, submitting apps with hidden features, repeatedly submitting misleading apps, and/or submitting apps with concrete references to content that you are not authorized to provide or is otherwise not appropriate for the App Store. This was cited as a
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Account "Pending Termination Notice"
We have developed apps for the App Store for more than 7 years. One day, out of the blue we noticed all our apps have been removed and our account was pending termination. We really didn't know what was going on since we behaved correctly and honestly during all those years of development. After we asked for more info on why our account was in pending termination state we received this reply: Hello [redacted], We received your complaint filed on 2 October 2024 pursuant to the Regulation (EU) 2019/1150 of the European Parliament and of the Council of 20 June 2019 on promoting fairness and transparency for business users of online intermediation services (“P2B Regulation”). This correspondence serves as a response to your complaint. We thoroughly evaluated the activity associated with your Apple Developer Program membership. Our investigations confirm that your Apple Developer Program membership has been repeatedly used for dishonest and fraudulent activity in violation of Section 3.2(f) of th
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Pending Termination Notice
Recently, my app was deactivated due to guideline 3.2f, and not only the app but also my account is at risk of being deactivated. After reading the guidelines, we disagree with the pre-judgment made by Apple. During the review process, we addressed EVERY point requested by the review team by correcting the issues. We submitted a new bundle to fix the problems we had with app distribution and ad performance. The first bundle sent was removed after being published on the store for a few months; this was our MVP—a simple and unattractive app that was meant to be improved in the future. Then we launched two other bundles; one of them was canceled and we continued with another bundle to adjust problems we had with Firebase and some libraries. In the screenshot below, it is possible to see the other apps that were supposed to be deleted, since Apple itself does not allow the deletion of these apps—I do not know why. After we submitted the third bundle to address Apple’s requests and attempted to publish ou
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Pending Termination Notice - What did I do wrong?
Hello. I am the developer of a game called Heya! Rising Ball on the App Store(Apple ID - 6503669512). I first published my app on June 9, and successfully updated it on June 28 and July 19, continuing to provide service until July 27. However, in the early morning of July 27, I received a Pending Termination Notice. The message stated that my account was found to have engaged in dishonest or fraudulent activity, and because of the severity of the issue, my app was removed, and my account was flagged for removal. The Evidence of Dishonest or Fraudulent Activity mentioned was: App submissions from your account have engaged in concept or feature switch schemes to evade the review process, such as dynamically populating different app content after review, submitting apps with hidden features, repeatedly submitting misleading apps, and/or submitting apps with concrete references to content that you are not authorized to provide or is otherwise not appropriate for the App Store. I reviewe
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How can I cancel my TestFlight build subscription purchase?
I built a TestFlight version of my unpublished app. While using it, I wanted to test out the subscription purchase and when I did, I used my real production Apple ID and not a Sandbox test account to purchase the subscription. I was surprised to see that it worked and I was able to use the test subscription in the app. However, I now have no way of canceling it. It has renewed every day at the same time due to the accelerated TestFlight subscription rate (it's a monthly sub). I read that it should stop auto-renewing after the 6th time, but I believe it's been over a week now and it still hasn't cancelled. I understand that it's not a real purchase, but I would still like to cancel it so I can try it without the purchase again using this account and also use it with a different Sandbox account. Can someone help me with canceling it? Since the account I used was not a Sandbox account, I can't just clear the purchase history in App Store Connect. Also, I can't go into
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Reply to Take correctly sized screenshots with ScreenCaptureKit
Thank you for filing a bug report (FB15370384). At this time your bug remains open and under investigation. Please continue to test your software in release and pre-release versions of system software made available to you through your developer.apple.com account. When you do, add details about that into your bug report to keep it up to date. Please see https://developer.apple.com/download/.
Topic: Media Technologies SubTopic: General Tags:
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Reply to Attempting to go directly to a help book page results in the main help book page being displayed instead
Thank you for filing a bug report (FB19929918). At this time your bug remains open and under investigation. Please continue to test your software in release and pre-release versions of system software made available to you through your developer.apple.com account. When you do, add details about that into your bug report to keep it up to date. Please see https://developer.apple.com/download/.
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Reply to PHPickerFilter doesn't always apply in Collections tab when using PHPickerViewController
Thank you for filing a bug report (FB20104294). It has been assigned to an engineering team for analysis and it is currently open and under investigation. Please continue to test your software in release and pre-release versions of system software made available to you through your developer.apple.com account. When you do, add details about that into your bug report to keep it up to date. Please see https://developer.apple.com/download/.
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Issue with StoreKit 2 Purchases: "unfinalized statements / unfinished backups" SQLite Crash
Hi, I’m running into a persistent error while implementing StoreKit 2 renewable subscriptions in my SwiftUI app. Context I have a two-screen flow: Screen 1: user selects a subscription plan (monthly / yearly). Screen 2: user fills out personal information and taps Subscribe that triggers the purchase function. On first launch or the first couple of purchases (on both Storekit's local and Sandbox testing), everything works fine. The App Store popup appears, the purchase goes through, and I get the transaction result. But after a few runs (3rd or 4th purchase attempt onward), my app crashes the moment the App Store purchase popup appears. Error Logs When the crash happens, the console shows: `unable to close due to unfinalized statements or unfinished backups BUG IN CLIENT OF libsqlite3.dylib: database integrity compromised by API violation: vnode unlinked while in use: /private/var/mobile/Containers/Data/Application/D8D97A11-DF06-4EF2-AC55-138C4739A167/Library/d6d2e85a60f0480c4c17834eeb827a14_MPDB.sqlite inval
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Reply to iTMSTransporter 4.1: --assetDescription fails with “No value present”
We are also impacted by this. This appears to be some kind of server-side regression because Apple is now rejecting assetFile / assetDescription pairs that previously uploaded successfully. Using iTMSTransporter 4.0.0.4 on Linux an assetFile / assetDescription pair uploaded successfully on Sept. 25th. As of Sept. 30th that same assetFile / assetDescription is now being rejected with: [2025-10-01 21:43:07 UTC] DEBUG: Setting System property: DataCenters = contentdelivery02.itunes.apple.com,contentdelivery01.itunes.apple.com [2025-10-01 21:43:07 UTC] DEBUG: Setting System property: DataCenters.host = contentdelivery02.itunes.apple.com [2025-10-01 21:43:07 UTC] DEBUG: Setting System property: DataCenters.setBy = Defaults.properties [2025-10-01 21:43:08 UTC] INFO: Configuring logging... [2025-10-01 21:43:08 UTC] INFO: Logging level set to eXtreme [2025-10-01 21:43:10 UTC] DEBUG: SMART-CLIENT: initializing data center locking ops: [authenticateForSession, validateAssets] [2025-10-01 21:43:10 UTC] D
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Privileged Helper is denied permission to open raw device
Hello, appreciate any help here. Objective: perform a scoped write to a removable block device (using low-level system frameworks in C). Issue: launchd-run privileged helper (as root) denied permission to open block device. Manual 'sudo ./helper' call succeeds, however. Importantly: the entire process works flawlessly if the main app is granted Full Disk Access in Privacy & Security. However, this should be completely unnecessary for this objective, as scoped access should be sufficient, and FDA is in fact not required for other apps which perform this task. Architecture and flow: Main GUI process collects ISO path and target removable device path (queried via IOKit). Main GUI process installs a Privileged Helper via SMJobBless. The Privileged Helper is started on demand by launchd as root (UID 0, EUID 0). Main GUI process communicates selected ISO and device paths to Privileged Helper via XPC. Privileged Helper conducts security and sanity checks, unmounts volumes from target device via DiskArbitration.
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Reply to How can I cancel my TestFlight build subscription purchase?
Hello - For the situation you describe, the only possible mechanism for cancelling the subscription purchased in a TestFlight build using a production user account is to have your app call and present the App Store manage subscriptions sheet within the app itself, as documented here. Without that in-app capability, you must wait for the Sandbox subscription to cycle through its expected six (6) renewals before automatically cancelling, as documented here. If the Sandbox subscription purchased through your TestFlight app is not automatically cancelling after 6 renewals as expected, you can provide us with more details (the app name/id, a Sandbox transaction ID, etc.) and we can investigate further to see if the renewals and cancellations are not behaving as expected. Thank you.
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