[tags:wwdc20-10104]

Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?

Issue Using the DeviceInformationCommand API, the following device information can no longer be retrieved on iOS/iPadOS 26 and later. IMEI ICCID PhoneNumber This issue does not occur on devices running iOS/iPadOS 18.x or earlier. We would appreciate it if you could advise us on a solution to enable the retrieval of this information. Request XML CommandUUID Command RequestType DeviceInformation Queries IMEI ICCID PhoneNumber

Issue Description: Apps that support both iOS and tvOS can have different versions in App Store for each type(iOS and tvOS) but same Bundle Identifier and iTunesStoreID/trackID. For example, the iOS version of YouTube has the latest version in App Store as 17.30.3 the tvOS version of YouTube has the latest version in App Store as 2.07.01 This can be verified from two by two specific iTunes look Up API as shown below https://itunes.apple.com/lookup?id=544007664 https://itunes.apple.com/lookup?id=544007664&entity=tvSoftware Sample contentMetadataLookup URL: https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&id=544007664&p=mdm-lockup&caller=MDM&platform=enterprisestore&cc=us&l=en Queries: What should we do to get the tvOS specific version of an app in contentMetadataLookup URL? The trackViewURL doesn't show tvOS specific version history of the app - https://apps.apple.com/us/app/youtube-watch-listen-stream/id544007664?platform=appleTV . How should

Gostaria de propor a criação de um Modo de Bateria Crítica Inteligente para impedir desligamentos abruptos quando o iPhone atinge 1% de bateria. O objetivo principal é evitar perda de dados, especialmente em tarefas importantes ou documentos não salvos. ✔️ Funcionamento sugerido: • Quando o iPhone atinge 1% de bateria, o sistema ativa automaticamente um modo de energia ultrarreduzida, mantendo o aparelho ligado por alguns segundos ou minutos extras. • Esse modo poderia: • suspender animações; • reduzir brilho ao mínimo; • pausar atualizações em segundo plano; • congelar aplicativos não essenciais; • priorizar salvamento automático de arquivos, notas, gravações e mensagens. ✔️ Benefícios: 1. Evita a sensação de desligamento inesperado. 2. Reduz o risco de perda de dados importantes. 3. Melhora a segurança e experiência do usuário. 4. Prolonga a vida útil da bateria, reduzindo ciclos críticos. ✔️ Considerações: O objetivo não é estender artificialmente a autonomia, mas sim criar uma janela de proteção que permi

Hi everyone, I submitted this feature request through Apple’s Feedback Assistant and wanted to share it here, because many families run into the same issue and Apple prioritizes features based on the number of reports they receive. Current limitation: Screen Time only allows one single Downtime period per day for child accounts. For families with separate school hours and bedtime, this is very impractical. My real-world use case: • Downtime 1: 08:00–13:00 (school) • Downtime 2: 20:00–06:00 (bedtime) Both serve completely different purposes, but are not possible to combine with the current system. My suggestions to Apple: Support multiple Downtime periods per day for child accounts. Allow custom exceptions per Downtime block (e.g., allow Phone app). Provide more flexibility overall for families using Screen Time. If you would benefit from this too, it would be great if you could submit the same request via the Feedback app – the more reports Apple receives, the higher the chance for implementation. My Feedback

Hello, I am writing a NetworkExtension VPN using custom protocol and our client would like to able to use 5G network slice on the VPN, is this possible at all? From Apple's documentation, I found the following statement: If both network slicing and VPN are configured for an app or device, the VPN connection takes precedence over the network slice, rendering the network slice unused. Is it possible to assign a network slice on a NetworkExtension-based VPN and let the VPN traffic uses the assign network slice? Many thanks

For additional security we would like to avoid keeping generated certificates (their private keys) on our server after installing them on a device, but still be able to reference them in later installed configuration profiles via MDM. However, it seems that for a configuration profile's payload to use a certificate (e.g. VPN payload), the certificate payload must be present in the same profile. Are we missing anything, perhaps it's already possible somehow? Ideal workflow for us would be: our MDM server generates a certificate (private+public keys) for a given device our MDM server sends this certificate to the device as configuration profile and saves PayloadUUID of the certificate's payload our MDM server deletes the generated private key from its storage. At this point the private key is present only on the device. at some point in the future our MDM server sends a configuration profile that references the certificate from step 2 via the saved PayloadUUID (e.g. using key PayloadCertificateUUID in a VPN pay

I recently reviewed the device management restrictions page of the developer docs (https://developer.apple.com/documentation/devicemanagement/restrictions) and noticed that several items are now marked In a future release, this restriction will begin requiring supervision. Some of these changes are likely to have a dramatic impact on our app and business! So my question is threefold: a) where can I find out or request more information about the planned changes (e.g. timeline would be especially helpful)? b) why are these changes being implemented at all? c) to whom / where can I protest these changes (aside from this forum and feedback assistant)?

Hi Everybody! I would like to develop an iOS app with MDM features and distribute it on App Store. The problem I got stuck with is how to QA-test the MDM features of such an app. The app is not yet on App Store, it's under development. I can upload builds to App Store Connect, invite testers, they can test the app using TestFlight, all fine. But features that require an MDM configuration don't work since the app is not deployed via an MDM solution. It cannot be deployed via MDM since it's not an enterprise app and it's not on App Store yet. There are ways to work around this only for dev-testing (like a hardcoded configuration) but I need to give this to QA engineers. AI answers suggest that Custom Apps in ASM/ABM might be the way out of this. Apple docs say I need to have the app reviewed by Apple first, only then can I assign it to organizations. But again, I need this for internal testing the app before releasing it. And before having to submit the build to Apple for approval. I am quite sure it's possible

We are implementing the Return to Service (RTS) with App Preservation flow. During testing, we were able to successfully fetch the Bootstrap Token as part of the ADE enrollment process. However, when attempting to initiate the Return to Service command with App Preservation enabled, the following error was returned: [ { ErrorCode: 12089, ErrorDomain: MDMErrorDomain, LocalizedDescription: Could not erase device., USEnglishDescription: Could not erase device. }, { ErrorCode: 66002, ErrorDomain: MDMBootstrapTokenErrorDomain, LocalizedDescription: Failed to generate LAContext for bootstrap token, USEnglishDescription: Failed to generate LAContext for bootstrap token } ] Below is the sample request (with dummy data). The actual request contained valid values in all fields: Command RequestType EraseDevice ReturnToService Enabled WiFiProfileData WiFiProfileData BootstrapToken BootstrapTokenValue MDMProfileData MDM Profile Data CommandUUID 3670

Hi, I found In-App purchase feature is restricted even with User-based VPP. I understand Device-based VPP does not accept In-App purchase, however User-based VPP accept In-App purchase. (It works on iOS 15 device actually.) When I tried subscribe ChatGPT on iOS 26 device using User-based VPP, an error dialog is shown that explains In-App purchase is not allowed. sysdiagnose shows logs belog: 情報 2025-10-26 23:58:22.350841 -0700 storekitd [Client] (ChatGPT) Initializing client デフォルト 2025-10-26 23:58:22.353982 -0700 storekitd [Client] (ChatGPT) Initialized with server Production bundle ID com.openai.chat and request bundle ID com.openai.chat] デフォルト 2025-10-26 23:58:22.354020 -0700 storekitd [CanMakePayments] In-app purchase disabled because app com.openai.chat has MID based SINF In iOS 15 device, no storekitd logs are found and appstored and several processes seem to handle In-App purchase. Does In-App purchase no longer work with User-based VPP? Thank you.

When using the SoftwareUpdateEnforcementSpecific to target an update to iPad OS 18.7.1, will the update be triggered to be downloaded immediately after the iPad has an active Internet connectivity? Or, if the SoftwareUpdateSettingsAutomaticActionsObject download string is set to AlwaysOff, will this mean that the update enforced will not start downloading automatically, but only when the user decides? I am trying to understand how these two can be combined together or if they work independently, as while trying to enforce a specific version, we need to eliminate the possibility to download an iPad OS version using cellular data, as our devices have an eSIM installed and the cost of using that for the iOS updates will be quite high. Maybe there is a setting to only allow the iOS updates to be downloaded via Wi-Fi. Thanks!

Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files CFBundleURLSchemes value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!

There is a longstanding restriction payload for supervised iOS devices that disables Erase All Content and Settings. We have been experimenting with supervised watches paired with supervised phones that have that payload applied, and yet Erase All Content and Settings remains available on the watch. Is this: – a) An error with our payload? Should we be sending something else? – b) A bug in watchOS supervision? – c) A deliberate design choice? If so, what is the rationale for preventing organizations from maintaining this very basic level of control over devices they may be configuring and dispatching into the field?

There could be a case where-in multiple transparent proxies might exist in the system (for ex., Cisco AnyConnect, GlobalProtect, etc). We want to know if there is a way to order transparent proxies so that the desired transparent proxy gets the request first. During our research, we found a resource which talks about ordering transparent proxies through MDM. https://developer.apple.com/documentation/devicemanagement/vpn/transparentproxy Using this reference, we tried to create a profile and push it through JAMF. Below is the profile that we created and pushed with JAMF. Property List - <?xml version=1.0 encoding=UTF-8?> <!DOCTYPE plist PUBLIC -//Apple//DTD PLIST 1.0//EN http://www.apple.com/DTDs/PropertyList-1.0.dtd> <plist version=1.0> <dict> <key>TransparentProxy</key> <array> <dict> <key>ProviderBundleIdentifier</key> <string>com.paloaltonetworks.GlobalProtect.client.extension</string> <key>Order</key> <string>1</s