Apple TV

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Posts under Apple TV tag

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Unable to FaceTime in Apple TV A1842
Hi I have Apple TV 4K (5th gen) A1842. TVOS is 17 (21J5318f) and ios is 17 (21A5291h). I am not seeing any FaceTime icon on Apple TV. Any tips on how to FaceTime using an Apple TV? I am not a developer but a regular user who pays for developer license just to always have all betas. Seeking guidance as to what I may be doing wrong or not doing to not be able to FaceTime on Apple TV. regards ASB
1
0
2.4k
Sep ’23
Xcode no longer connects to apple tv 4k device in manage run destinations
xcode will no longer connect to my apple tv 4k device in manage run destinations after I updated atv4k to either public or developer 17 beta. When I go into manage run destinations, while I'm on the remote Remote App & Devices screen on atv4k I see the device in the list and click pair then enter the # and hit connect, but it just says Connecting and never connects. I've tried unpairing from both manage run destinations app on mac and from atv4k Remote App & Devices screen. I've restarted both mac & atv4k. I've updated to latest Xcode 15 Beta 7, but also had this problem on previous Xcode 15 Beta versions. Note, Xcode production version and Xcode 15 Beta versions could connect just fine to my atv4k device prior to installing either public or developer 17 beta on it. If I open Xcode 14.3.1 it will connect to the atv4k device just fine (even when atv4k is running beta tvos 17). Anyone know why the xcode beta won't connect?
0
3
812
Aug ’23
AppleTV only passes through StereoPCM (TVs 17)
My AppleTV (4K, latest version) only passes through a PCM Stereo audio signal to my soundbar instead of a Dolby 5.1 on shows that say they are 5.1. Oddly, Dolby Atmos works fine. I've tried various settings on the AppleTV and my SamsungTV, but I can't get anything but a Stereo PCM audio on non-atmos content. Note: I am using the Beta TVs 17, so I'm thinking it could be a glitch in the new software.
1
0
1k
Aug ’23
Digit Entry Screen - Numeric Keyboard Overlapping with Backspace Button in Apple TV Hebrew Application
We have developed an Apple TV application with a Hebrew (RTL layout) interface. The application utilizes a Swift-based Digit Entry view controller for pin entry. However, we are encountering an issue where the numeric keyboard numbers overlap with the backspace class TVDigitEntryViewController : UIViewController The problem specifically occurs when the Apple TV language is set to English, while the application language is set to Hebrew with RTL layout. As a result, the number 1 from the numeric keyboard is hidden behind the backspace button, as shown in the attached image. We are seeking a solution or suggestions on how to resolve this issue and ensure that the numeric keyboard is properly aligned with the backspace button in our Hebrew Apple TV application.
0
0
1.4k
Jul ’23
Saving user data to internal memory - Apple TV Swift.
I am trying to save access token with in the application registry and getting saved success fully, but after rebooting the device and coming back to the device registry is getting cleared and user is taken back to the authentication page. UserDefaults.standard.set(accessToken, forKey: "apiToken") UserDefaults.standard.synchronize() let apiToken = UserDefaults.standard.value(forKey: "apiToken")
0
0
1k
Jun ’23
Saving user data to internal memory - Apple TV Swift.
I am trying to save access token with in the application registry and getting saved success fully, but after rebooting the device and coming back to the device registry is getting cleared and user is taken back to the authentication page. if let accessToken = self.userAuthData?.tokens?.accessToken?.token{ UserDefaults.apiToken = accessToken } if let accessToken = self.userAuthData?.tokens?.refreshToken?.token{ UserDefaults.refreshToken = accessToken }
0
0
779
Jun ’23
TVOS 15 to Xcode 13 doesn’t pair
Clicking pair shows a code on the Apple TV. Entering that code displays a progress wheel saying “setting up Apple TV” then instead of the Apple TV being setup “PAIR”shows again allowing you to do the setup over and over without being able to use the Apple TV for development. The device loops on the registration process never allowing it to actually be prepared. This happens on all 4 of my Apple TV 4K Second Generations. I have filed a bug with the feedback assistant. I’m just wondering did anyone find a way to successfully pair / or fix this problem. Without this developing for this platform is nearly impossible. Since the Apple TV’s don’t have a port for direct connection. I don’t want to factory reset all 4 of my Apple TV’s that all do the same thing. I honestly don’t think that will fix them. This is the exact process I did: Go to window on Xcode menu bar Click devices and simulators Go to Remote App and Devices on Apple TV & select it In the discovered tap area click my Apple TV Select Pair Enter code being displayed on Apple TV Wait for device to be available for development Device doesn't display as registered and allows you to do the process over & over
11
0
8k
May ’23
24fps on Apple
I would like to see movies in the original frame rate. It may just be me but I cannot find a way to view movies on iMovie or Apple TV. I definitely have on match frame rate and dynamic range on and my Apple TV (A1842) because I don’t like seeing everything in fake Dolby Vision. If this is possible I would like to know how. The way it looks to me is this isn’t possible.
1
0
905
Apr ’23
How often does Apple gets data from universal search feed that I am proving for my app
How frequently does Apple retrieve data from my provided Universal Search feed API and how often do they refresh their data? I am inquiring about both VOD and live content. Regarding live content, is it only necessary to provide an availability feed, or should both an availability feed and content feed be provided for VOD?
0
0
1.1k
Apr ’23
How to create a TV app
I'm a beginner in TV development, I am just curious about what technologies I should use for developed a TV app that runs on Samsung Smart TV, Apple TV and other TV devices with consistent user experience - interface with smooth performance (Like - Apple TV+, Netflix). what tech stack should I use for building the tv application?
0
0
766
Apr ’23
awdl Disabled when plugging in Ethernet
Hi All, We are a school down here in OZ and have 69 Apple TV 4K (2nd Generation) and there are 5 that for some weird reason disable wifi and AWDL when plugged into ethernet. I know ethernet takes priority over wifi but the other 50-odd Apple TVs are working great with Airplay Staff and students here are air playing all day and the AWDL is super fast with its connections it makes it awesome for the users. The awdl is a god sent as we are an apple school with over 1200 apple laptops. We have tried numerous scenarios from different vlans different locations within the college, Factory rest and different TV OS versions but for some reason, these particular apple TV's just disable the awdl when plugged into ethernet. I have 2 diagnostics files from the apple tv's 1 from a working one and one from one that is not working as expected you can clearly see the AWDL disabled under the wifi section.
0
1
1.1k
Mar ’23
DolbyVision Blue Screen
Since Beta 16.4 Beta 2 I have a blue image with DolbyVision with the Hue Sync Box and Apple TV 4K 2022 - No problems with the old Apple TV 2021 and TVOS 16.2. Apple TV 4K 2022 (HDMI 2.1) Hue Sync Box HDMI - LG-G19LA Never had problems only since 16.4 Apple TV 2022 Beta 16.4 with the old Apple TV 2021 -16.2 no problems
4
2
1.3k
Mar ’23
Default volume issue for homepod stereo pair connected to ATV 4k
Default volume issue as stereo pair of atv 4k I have two 2nd gen new homepods in stereo pair connected to atv 4k as its default speakers. Then the atv 4k is connected to my sony x90j tv using hdmi 3 which is eARC enabled. All of homepods and atv are now in ver 16.4 beta. When my tv, atv and homepods are off and then i shout to siri to play music, the homepods respond and play music with zero volume. I need to manually increase the volume level. There were no such issues when my homepods were not connected to atv. Anyone knows what happened? Besides, my atv 4k is on in my home app when playing songs even though it’s not on. So strange
1
0
1k
Mar ’23
QN95A + apple tv 2022 + homepod stereo couple
Hi, I have two hompods connected in pairs to a new 2022 apple TV 4k 128bg. When I enable "play TV audio eArc beta" this activates the eArc passtrought output on the samsung QN95A. TV audio is played on the two homepods and everything works fine. When I turn off the tv though and turn it on a few hours later, the apple tv and homepods stop playing tv audio inexplicably. For everything to work properly you need to re-pair by disabling and re-enabling the earc option on the apple TV. This is really frustrating. I want to emphasize that use an HDMI 2.1 certified cable and I have tried others due. Always with the same result. Samsung service support tell me that is a apple tv issue. I apologize for the language but I'm Italian and I speak little English. Do you have any solution to this issue? Thank you
1
1
1k
Mar ’23
Unable to FaceTime in Apple TV A1842
Hi I have Apple TV 4K (5th gen) A1842. TVOS is 17 (21J5318f) and ios is 17 (21A5291h). I am not seeing any FaceTime icon on Apple TV. Any tips on how to FaceTime using an Apple TV? I am not a developer but a regular user who pays for developer license just to always have all betas. Seeking guidance as to what I may be doing wrong or not doing to not be able to FaceTime on Apple TV. regards ASB
Replies
1
Boosts
0
Views
2.4k
Activity
Sep ’23
Siri Remote Firmware Beta
Is there a Beta firmware for the Siri remote? I have tried testing the "find remote" feature in the remote app, with no luck. I'm assuming a firmware update needs to be conpleted on the Siri remote. Is there a firmware available?
Replies
0
Boosts
0
Views
884
Activity
Aug ’23
Xcode no longer connects to apple tv 4k device in manage run destinations
xcode will no longer connect to my apple tv 4k device in manage run destinations after I updated atv4k to either public or developer 17 beta. When I go into manage run destinations, while I'm on the remote Remote App & Devices screen on atv4k I see the device in the list and click pair then enter the # and hit connect, but it just says Connecting and never connects. I've tried unpairing from both manage run destinations app on mac and from atv4k Remote App & Devices screen. I've restarted both mac & atv4k. I've updated to latest Xcode 15 Beta 7, but also had this problem on previous Xcode 15 Beta versions. Note, Xcode production version and Xcode 15 Beta versions could connect just fine to my atv4k device prior to installing either public or developer 17 beta on it. If I open Xcode 14.3.1 it will connect to the atv4k device just fine (even when atv4k is running beta tvos 17). Anyone know why the xcode beta won't connect?
Replies
0
Boosts
3
Views
812
Activity
Aug ’23
AppleTV only passes through StereoPCM (TVs 17)
My AppleTV (4K, latest version) only passes through a PCM Stereo audio signal to my soundbar instead of a Dolby 5.1 on shows that say they are 5.1. Oddly, Dolby Atmos works fine. I've tried various settings on the AppleTV and my SamsungTV, but I can't get anything but a Stereo PCM audio on non-atmos content. Note: I am using the Beta TVs 17, so I'm thinking it could be a glitch in the new software.
Replies
1
Boosts
0
Views
1k
Activity
Aug ’23
How to trust Charles certificate in Apple TV 4K with tvOS 16.6
Hi - I can't locate where to trust Charles certificate in Settings > General > About after the update to tvOS 16.6. The menu item is no longer present. I can still install the profile using Apple Configurator but it will not take effect. Restarting the system did not make any difference.
Replies
0
Boosts
0
Views
751
Activity
Jul ’23
Issues installing tvOS 17 beta 1
I am unable to install tvOS 17 beta 1. I have beta update on for tvOS 17 developer beta but when I try to install it, it looks like it’s installing but when the process it complete the Apple tv is still on 16.5. I have an Apple TV 4K from 2021
Replies
9
Boosts
3
Views
4.7k
Activity
Jul ’23
Digit Entry Screen - Numeric Keyboard Overlapping with Backspace Button in Apple TV Hebrew Application
We have developed an Apple TV application with a Hebrew (RTL layout) interface. The application utilizes a Swift-based Digit Entry view controller for pin entry. However, we are encountering an issue where the numeric keyboard numbers overlap with the backspace class TVDigitEntryViewController : UIViewController The problem specifically occurs when the Apple TV language is set to English, while the application language is set to Hebrew with RTL layout. As a result, the number 1 from the numeric keyboard is hidden behind the backspace button, as shown in the attached image. We are seeking a solution or suggestions on how to resolve this issue and ensure that the numeric keyboard is properly aligned with the backspace button in our Hebrew Apple TV application.
Replies
0
Boosts
0
Views
1.4k
Activity
Jul ’23
2nd generation siri remote does not work properly with apple tv simulator
I found that my 2nd generation siri remote does not work properly with the apple tv simulator. The central button and the back button works, but the 4 directional buttons and the sliding gestures do not work. However my 1st generation siri remote work normally. Does anyone know what the problem is? Thanks in advance.
Replies
3
Boosts
1
Views
2k
Activity
Jun ’23
Saving user data to internal memory - Apple TV Swift.
I am trying to save access token with in the application registry and getting saved success fully, but after rebooting the device and coming back to the device registry is getting cleared and user is taken back to the authentication page. UserDefaults.standard.set(accessToken, forKey: "apiToken") UserDefaults.standard.synchronize() let apiToken = UserDefaults.standard.value(forKey: "apiToken")
Replies
0
Boosts
0
Views
1k
Activity
Jun ’23
Saving user data to internal memory - Apple TV Swift.
I am trying to save access token with in the application registry and getting saved success fully, but after rebooting the device and coming back to the device registry is getting cleared and user is taken back to the authentication page. if let accessToken = self.userAuthData?.tokens?.accessToken?.token{ UserDefaults.apiToken = accessToken } if let accessToken = self.userAuthData?.tokens?.refreshToken?.token{ UserDefaults.refreshToken = accessToken }
Replies
0
Boosts
0
Views
779
Activity
Jun ’23
UserDefaults is not saving data after suddenly Apple TV close.
Hi I am logging app and loading home page all task working properly.After login I save user data in UserDefaults.But I suddenly closing Apple TV then I am getting UserDefaults data as nil.
Replies
0
Boosts
0
Views
852
Activity
Jun ’23
TVOS 15 to Xcode 13 doesn’t pair
Clicking pair shows a code on the Apple TV. Entering that code displays a progress wheel saying “setting up Apple TV” then instead of the Apple TV being setup “PAIR”shows again allowing you to do the setup over and over without being able to use the Apple TV for development. The device loops on the registration process never allowing it to actually be prepared. This happens on all 4 of my Apple TV 4K Second Generations. I have filed a bug with the feedback assistant. I’m just wondering did anyone find a way to successfully pair / or fix this problem. Without this developing for this platform is nearly impossible. Since the Apple TV’s don’t have a port for direct connection. I don’t want to factory reset all 4 of my Apple TV’s that all do the same thing. I honestly don’t think that will fix them. This is the exact process I did: Go to window on Xcode menu bar Click devices and simulators Go to Remote App and Devices on Apple TV & select it In the discovered tap area click my Apple TV Select Pair Enter code being displayed on Apple TV Wait for device to be available for development Device doesn't display as registered and allows you to do the process over & over
Replies
11
Boosts
0
Views
8k
Activity
May ’23
24fps on Apple
I would like to see movies in the original frame rate. It may just be me but I cannot find a way to view movies on iMovie or Apple TV. I definitely have on match frame rate and dynamic range on and my Apple TV (A1842) because I don’t like seeing everything in fake Dolby Vision. If this is possible I would like to know how. The way it looks to me is this isn’t possible.
Replies
1
Boosts
0
Views
905
Activity
Apr ’23
How often does Apple gets data from universal search feed that I am proving for my app
How frequently does Apple retrieve data from my provided Universal Search feed API and how often do they refresh their data? I am inquiring about both VOD and live content. Regarding live content, is it only necessary to provide an availability feed, or should both an availability feed and content feed be provided for VOD?
Replies
0
Boosts
0
Views
1.1k
Activity
Apr ’23
How to create a TV app
I'm a beginner in TV development, I am just curious about what technologies I should use for developed a TV app that runs on Samsung Smart TV, Apple TV and other TV devices with consistent user experience - interface with smooth performance (Like - Apple TV+, Netflix). what tech stack should I use for building the tv application?
Replies
0
Boosts
0
Views
766
Activity
Apr ’23
awdl Disabled when plugging in Ethernet
Hi All, We are a school down here in OZ and have 69 Apple TV 4K (2nd Generation) and there are 5 that for some weird reason disable wifi and AWDL when plugged into ethernet. I know ethernet takes priority over wifi but the other 50-odd Apple TVs are working great with Airplay Staff and students here are air playing all day and the AWDL is super fast with its connections it makes it awesome for the users. The awdl is a god sent as we are an apple school with over 1200 apple laptops. We have tried numerous scenarios from different vlans different locations within the college, Factory rest and different TV OS versions but for some reason, these particular apple TV's just disable the awdl when plugged into ethernet. I have 2 diagnostics files from the apple tv's 1 from a working one and one from one that is not working as expected you can clearly see the AWDL disabled under the wifi section.
Replies
0
Boosts
1
Views
1.1k
Activity
Mar ’23
DolbyVision Blue Screen
Since Beta 16.4 Beta 2 I have a blue image with DolbyVision with the Hue Sync Box and Apple TV 4K 2022 - No problems with the old Apple TV 2021 and TVOS 16.2. Apple TV 4K 2022 (HDMI 2.1) Hue Sync Box HDMI - LG-G19LA Never had problems only since 16.4 Apple TV 2022 Beta 16.4 with the old Apple TV 2021 -16.2 no problems
Replies
4
Boosts
2
Views
1.3k
Activity
Mar ’23
Publishing Through School Manager and Business Manager
We are getting ready to publish a TVOS app primarily targeted towards schools and businesses. Our app will be a purchasable on a annual subscription model. Is it possible to sell apps using a subscription model through ASM/ABM? Or do we have to do all the billing separately?
Replies
0
Boosts
0
Views
963
Activity
Mar ’23
Default volume issue for homepod stereo pair connected to ATV 4k
Default volume issue as stereo pair of atv 4k I have two 2nd gen new homepods in stereo pair connected to atv 4k as its default speakers. Then the atv 4k is connected to my sony x90j tv using hdmi 3 which is eARC enabled. All of homepods and atv are now in ver 16.4 beta. When my tv, atv and homepods are off and then i shout to siri to play music, the homepods respond and play music with zero volume. I need to manually increase the volume level. There were no such issues when my homepods were not connected to atv. Anyone knows what happened? Besides, my atv 4k is on in my home app when playing songs even though it’s not on. So strange
Replies
1
Boosts
0
Views
1k
Activity
Mar ’23
QN95A + apple tv 2022 + homepod stereo couple
Hi, I have two hompods connected in pairs to a new 2022 apple TV 4k 128bg. When I enable "play TV audio eArc beta" this activates the eArc passtrought output on the samsung QN95A. TV audio is played on the two homepods and everything works fine. When I turn off the tv though and turn it on a few hours later, the apple tv and homepods stop playing tv audio inexplicably. For everything to work properly you need to re-pair by disabling and re-enabling the earc option on the apple TV. This is really frustrating. I want to emphasize that use an HDMI 2.1 certified cable and I have tried others due. Always with the same result. Samsung service support tell me that is a apple tv issue. I apologize for the language but I'm Italian and I speak little English. Do you have any solution to this issue? Thank you
Replies
1
Boosts
1
Views
1k
Activity
Mar ’23