After updating to iOS 18.5, we’ve observed that outgoing audio from our app intermittently stops being transmitted during VoIP calls using AVAudioSession configured with .playAndRecord and .voiceChat. The session is set active without errors, and interruptions are handled correctly, yet audio capture suddenly ceases mid-call. This was not observed in earlier iOS versions (≤ 18.4). We’d like to confirm if there have been any recent changes in AVAudioSession, CallKit, or related media handling that could affect audio input behavior during long-running calls. func configureForVoIPCall() throws { try setCategory( .playAndRecord, mode: .voiceChat, options: [.allowBluetooth, .allowBluetoothA2DP, .defaultToSpeaker]) try setActive(true) }

I'm integrating Twilio Voice (v6.12.1) into my React Native app (using Swift bridging for iOS) and have implemented full VoIP, PushKit, and CallKit support for incoming calls. ✅ What works: Incoming calls trigger the VoIP push and display the full-screen CallKit interface (or fallback UI). Decline Call works as expected. Call logs and events print correctly. ❌ Problem: When I try to accept the call using the CallKit Accept button or React Native fallback UI, I consistently get: ❌ [TwilioVoiceModule] answerCall() callInvite is missing. I also noticed that the console logs for answerCall() are being printed three times in a row, even though the accept button is only pressed once. Additionally in the first time console, answerCall() CallInvite found, accepting... 🔍 Observations: The callInvite is properly received when the VoIP push arrives. But when answerCall() is triggered, callInvite becomes nil. This happens in CallKit accept, RN UI accept, and even notification banner accept. 📦 How it's set up (summarized): PushKit Registration – via PKPushRegistry in AppDelegate.swift VoIP push handling – forwards payload to TwilioVoiceModule.handleIncomingPush() CallKit integration – uses CXProviderDelegate to report and handle accept actions JS Bridge – emits acceptCallAction to JS React Native calls TwilioVoiceModule.answerCall(uuid, callSid) In answerCall() method: self.callInvite is nil – so call cannot be accepted. Attaching the link to view the relevant code: https://docs.google.com/document/d/15pNjKrfk954OaotpMIEh3xQUtst---1K45DBXoYctGM/edit?usp=sharing 💡 Call Accept Flow (iOS): VoIP Push → TwilioVoiceModule.handleIncomingPush() Twilio SDK creates callInvite reportNewIncomingCall() triggers CallKit UI On accept: CXAnswerCallAction → emits event to JS RN calls TwilioVoiceModule.answerCall(uuid, callSid) Problem: callInvite is already nil ❓ What I'm trying to understand: Why is callInvite becoming nil before answerCall() is called? Why are the logs showing the answerCall() call 3 times? Is there a race condition or multiple accept triggers? Should I ensure callInvite is accepted only once across all 3 accept paths? ** 💬 Any help would be appreciated.** 📱 Environment: React Native 0.78.x iOS 17+ Swift bridging with TwilioVoiceModule.swift Twilio Voice SDK 6.12.1 PushKit + CallKit + react-native-callkeep

Hi team, With regards to Call (Live) Translations on VOIP: Is it possible to invoke live translations within the app? (without going into the Call System UI) Is it possible to navigate users from app to Call System UI via an API? (and also invoking the new live translations directly) Will Apple support more languages apart from the current ones? (Currently I see 4 supported languages)

Hi I'm novice developer. I’m currently developing a phone number blocking app using a Call Directory Handler Extension. The blocking feature works perfectly on iOS 18.5, but it doesn’t seem to function properly on iOS 26 beta 4. The extension is invoked, and the numbers are passed correctly, but incoming calls are not being blocked as expected. Is there a known issue with CallKit or Call Directory Extensions on iOS 26 beta 4

can i block number on my app with callkit if the number already exists as a contact? Or i can only block number that are not on the contact list ?

https://developer.apple.com/documentation/callkit/preparing-your-app-to-be-the-default-calling-app I have 2 accounts, one for App store and one for tesing (Inhouse type). I added the capability in the Xcode project, and can run it. But when I run a Inhouse build for it on my CI server, it failed. So is the Inhouse build support this "com.apple.developer.calling-app"?

My app support ringout feature, when set Ringout, all the calls in my app will go to native, by using tel://xxx. But when my app set as the default calling app by the user. Then when user make a call from Contact, it will jump to my app, but app will will route this call to native. So there is a issue for this, then the quesion is: How to check if my app is set as default calling app?

When User restarted iOS device, after powering on iOS App is not able to get VoIP push notification. If user opens App, immediate VoIP push receiving. In Normal (App Kill or Background state) everything works as expected. Issue is when device is powered on and immediately( In 1-2 mins) try to call on device. We are using delegate to show Call to User public func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType, completion: @escaping () -> Void)

Hi Team, We are encountering issues while implementing the live translation feature in our VoIP application using CallKit on iOS 26.0. Specifically, we are attempting to use the CXSetTranslatingCallAction transaction to enable translation programmatically during an active call. However, executing this transaction results in the following error: "Couldn't communicate with a helper application." This occurs consistently when we attempt to trigger the translation setup without user interaction. We are seeking clarification on the following points: Is it possible to enable CallKit's live translation feature using CXSetTranslatingCallAction purely programmatically, without requiring the user to interact with the system-provided Call UI? What does the above error indicate in the context of CXSetTranslatingCallAction? Are there specific conditions, entitlements, or background service requirements that must be fulfilled to communicate with CallKit? Code snippet: let translationAction = CXSetTranslatingCallAction(call: callUUID, isTranslating: true, localLocale: Locale.init(identifier: "es-ES"), remoteLocale: Locale(identifier: "en-US")) let transaction = CXTransaction(action: translationAction) callController.request(transaction) We would deeply appreciate any guidance you can provide regarding the feasibility of our approach and how to address this error. Thank you for your support.

I've run Speakerbox(https://docs-assets.developer.apple.com/published/8e99045a90e2/MakingAndReceivingVoIPCallsWithCallKit.zip) to check the behavior of CallKit. When there was one active call and one on hold and another call was received, the behavior was defferent depending on whether I operated it from a headset or not. No headset or operated from CallKit screen When "End & Accept" tapped: the active call is hung up, and the received call is answered. When "End Held & Accept" tapped: the held call is hung up, the active call is held, and the received call is answered. Operated from headset Answer opeation cannot be performed for unknown reasons Disconnect operation caused that all calls other than the one on hold are hung up and the held call is unheld. Hold operation caused that the active call is held and the received call is answered. (Strangely, there are two held calls.) And when I toggle calls at this time, one of the two on hold is hung up for unknown reasons. I tried changing the settings of CXProviderConfiguration and CXCallUpdate, and changing the options in the Audio Session category, but it did not improve. I checked CXActions occurring, and it was as follows. (Call A = held call, Call B = active call, Call C = received call) Disconnect (or Answer?) operation (lacking CXEndCallAction for Call A) CXEndCallAction for Call B CXAnswerCallAction for Call C CXEndCallAction for Call C <- weird CXSetHeldCallAction for Call A onHold=false Hold operation (lacking lacking CXEndCallAction for Call A) CXSetHeldCallAction for Call B CXAnswerCallAction for Call C Toggle calls CXSetHeldCallAction for Call C onHold=true CXSetHeldCallAction for Call A onHold=false CXSetHeldCallAction for Call B onHold=false <- weird CXEndCallAction for Call B

Hi Team, We are currently working on phone number lookup functionality for iOS 18 and have a few queries: When the extension sends a request to our backend server using the PIR encryption process, is the user's phone number visible to our server?

I found this api may fail after iOS18.0 open func request(_ transaction: CXTransaction, completion: @escaping ((any Error)?) -> Void) But I can not reproduce it and it will recover after relaunch the app. Is there any issue for this or guide line after iOS18?

PLATFORM AND VERSION iOS Development environment: Xcode 16.2, macOS 15.5 Run-time configuration: iOS 18 DESCRIPTION OF PROBLEM Our app (a VoIP and messaging app) has been experiencing a crash when running in the background for long periods of time (a couple of days) while receiving calls, and message notifications. If the app is not receiving notifications, we don't get any crashes while it runs in the background. It is worth mentioning that we have several pushes that are background pushes and they could happen depending on the outcome of an incoming call. We have the two pushes: incoming call bye: let the app know that the calling end hanged up the call. incoming call answered: lets the app know that another device (with the same shared number) answered the call (web app, Android). Those pushes are delivered within 30 seconds after the call starts. I assume that since the app was awakened by a VoIP push, those background notification won't count towards the iOS restriction of not getting too many background pushes: "The number of background notifications allowed by the system depends on current conditions, but don’t try to send more than two or three per hour." Let me know if the above assumption is not accurate. I don't see details in the crash report (such as a "Termination Description") that could guide me to address the issue. So I would appreciate if you can give me some insight on what could be causing this. Here is part of the crash report: Exception Type: EXC_CRASH (SIGKILL) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: FRONTBOARD 0xbaadca11 <RBSTerminateContext| domain:10 code:0xBAADCA11 explanation: reportType:CrashLog maxTerminationResistance:Interactive> Triggered by Thread: 0 Thread 0 name: Thread 0 Crashed: 0 libsystem_kernel.dylib 0x00000001dda93ce4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x00000001dda9739c mach_msg2_internal + 76 (mach_msg.c:201) 2 libsystem_kernel.dylib 0x00000001dda972b8 mach_msg_overwrite + 428 (mach_msg.c:0) 3 libsystem_kernel.dylib 0x00000001dda97100 mach_msg + 24 (mach_msg.c:323) 4 CoreFoundation 0x000000018c886900 __CFRunLoopServiceMachPort + 160 (CFRunLoop.c:2637) 5 CoreFoundation 0x000000018c8851f0 __CFRunLoopRun + 1208 (CFRunLoop.c:3021) 6 CoreFoundation 0x000000018c886c3c CFRunLoopRunSpecific + 572 (CFRunLoop.c:3434) 7 GraphicsServices 0x00000001d9a65454 GSEventRunModal + 168 (GSEvent.c:2196) 8 UIKitCore 0x000000018f299274 -[UIApplication run] + 816 (UIApplication.m:3845) 9 UIKitCore 0x000000018f264a28 UIApplicationMain + 336 (UIApplication.m:5540) 10 SwiftUI 0x00000001913a97a4 closure #1 in KitRendererCommon(:) + 168 (UIKitApp.swift:68) 11 SwiftUI 0x00000001910af01c runApp(_:) + 112 (UIKitApp.swift:16) 12 SwiftUI 0x00000001910aeed0 static App.main() + 180 (App.swift:136) 13 TheApp Business 0x0000000100686028 static TheApp_BusinessApp.$main() + 52 (TheApp_Business.swift:0) 14 TheApp Business 0x0000000100686028 main + 64 15 dyld 0x00000001b375bf08 start + 6040 (dyldMain.cpp:1450) STEPS TO REPRODUCE Open the app. Leave the app running in the background while it is receiving notifications (VoIP or messages). Bring the app to the foreground after a day or two of it running in the background. Notice that after opening the app, the launch screen is presented.

Hello Everyone, I am currently building an app using React Native with Swift bridging, integrating VoIP functionality using Twilio, PushKit, and CallKit. I am encountering the following issue during development: "The current provisioning profile doesn't include the com.apple.developer.voip-push-notification entitlement." What I’ve Done So Far: VoIP Certificate: I have created a valid VoIP Services certificate in the Apple Developer portal. Bundle Identifier and Provisioning Profile: A new Bundle ID was created specifically for this app. I created a provisioning profile for this Bundle ID and downloaded it for use in Xcode. Xcode Capabilities Push Notifications: Enabled Background Modes: Voice over IP: Enabled, Remote notifications: Enabled Entitlements File I have an entitlements file named VoiceCallDemoProjectRelease.entitlements with the following content: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>aps-environment</key> <string>development</string> <key>com.apple.developer.voip-push-notification</key> <true/> </dict> </plist> This entitlements file is properly linked in the project’s build settings. Project Setup I have integrated PushKit for VoIP push handling and CallKit for incoming call UI and control. Problem: In the Apple Developer portal under my App ID settings, I only see an option to enable Push Notifications. There is no option available to enable Voice over IP, and therefore the provisioning profile generated does not include the com.apple.developer.voip-push-notification entitlement. Despite enabling VoIP background mode in Xcode, adding the entitlement in my project, and using a valid VoIP certificate, the profile does not include the required entitlement. Additional Information: I am using an Individual Apple Developer Account, not an Organization account. I have already attempted re-downloading the provisioning profile, restarting Xcode, and cleaning the build folder. Question: What steps should I take to resolve this and ensure that the com.apple.developer.voip-push-notification entitlement is included in my provisioning profile? Is this limitation due to the type of developer account (individual vs. organization), and do I need to upgrade to an Organization account to access this entitlement? Is there any way to request for 'com.appple.developer.voip-push-notification' entitlement to Apple Team ? Any clarification would be appreciated. Thank you.

I’m developing an app with audio calling functionality, and I’d like to take advantage of Picture-in-Picture (PiP) so that when the user moves the app to the background, the ongoing call can remain minimized on the Home screen. Based on my research, it seems possible to display a view in PiP mode and have it play, and I haven’t found any documentation stating that this is prohibited. Could you please confirm if this is allowed?

hi Apple review team, I’m developing an app with audio calling functionality, and I’d like to take advantage of Picture-in-Picture (PiP) so that when the user moves the app to the background, the ongoing call can remain minimized on the Home screen. Based on my research, it seems possible to display a view in PiP mode and have it play, and I haven’t found any documentation stating that this is prohibited. Could you please confirm if this is allowed?

Hi team, I am developing VOIP feature using PushKit and CallKit but CallKit is not show when app in background or terminate state, now in foreground state I can call reportNewIncomingCall from pushRegistry-didReceiveIncomingPushWith and it's work as expected but the problem is in background or terminate state it's not my setup: PushKit is configured In Signing & Capabilities I add background modes (Remote notifications and Voice over IP) In info.plist I add <key>UIBackgroundModes</key> <array> <string>voip</string> I'm not sure should I create new VOIP Certificate but now I can receive message notification normally. Any help or suggestions would be greatly appreciated Thank you

Hello! https://github.com/apple/live-caller-id-lookup-example/blob/main/Sources/PIRService/PIRService.docc/DataFormat.md The link above shows the data format that the user who gets a call, can get. I wonder if it is also possible to add other fields, for example: "summary". I am currently in the design-phase of an app that aims to present what the last call between the two parties was about, and that information can be gotten from an API that I will build according to Apple's principles that is comaptible with the Live Caller ID Lookup protocol. Therefore adding a field that will present a short summary of the last call will be very handy. Is that possible?

We are currently developing a VoIP application that supports Local Push extention. I would like to ask for your advice on how the extension works when the iPhone goes into sleep mode. Our App are using GCD (Grand Central Dispatch) to perform periodic processing within the extension, creating a cycle by it. [sample of an our source] class LocalPushProvider: NEAppPushProvider { let activeQueue: DispatchQueue = DispatchQueue(label: "com.myapp.LocalPushProvider.ActiveQueue", autoreleaseFrequency: .workItem) var activeSchecule: Cancellable? override func start(completionHandler: @escaping (Error?) -&gt; Void) { : self.activeSchecule = self.activeQueue.schedule( after: .init(.now() + .seconds(10)), // start schedule after 10sec interval: .seconds(10) // interval 10sec ) { self.activeTimerProc() } completionHandler(nil) } } However In this App that we are confirming that when the iPhone goes into sleep mode, self.activeTimerProc() is not called at 10-second intervals, but is significantly delayed (approximately 30 to 180 seconds). What factors could be causing the timer processing using GCD not to be executed at the specified interval when the iPhone is in sleep mode? Also, please let us know if there are any implementation errors or points to note. I apologize for bothering you during your busy schedule, but I would appreciate your response.

I have an audio issue on iPhone 15 Pro (iOS18.5). After some steps, the new call will be on one-way audio status, but tap mute and unmute will back to normal. See the attached video and check the "yellow dot indicator" for the audio status. Video link: https://youtube.com/shorts/DqYIIIqtMKI?feature=share I have a similar issue on iOS15 and iOS16, and no issue on iOS17, but now I have this issue on iOS18 with dynamic island model devices. Please check. Thanks.