Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?

I've paid - and have the confirmation of subscription email. But when I try to enroll both on my iphone and macbook air - I get errors. on the iphone said could not complete enrollment. on the macbook it said "not available in your area" I am in australia and it should work. Does anyone know how to fix the enrollment bugs?

We made a purchase to join the Apple Developer Program, but we have been waiting for 5 days and have not received any response such as an approval or rejection. Are you experiencing the same issue as well?

I've been trying to enrol as an Apple developer since January 20th. I've tried with two different cards, but I haven't received any response; the account is always pending. I've contacted support twice by phone, and one time they said it was their error. I'm still waiting.

Hi everyone, I enrolled in the Apple Developer Program and paid for the membership through the Apple Developer app on my iPhone on January 20, 2025. The membership fee was successfully charged to my debit card. However, I never received any confirmation email, invoice, or receipt for the payment, and the subscription does NOT appear under my Apple ID subscriptions. As of today, my developer account is still not active, and I’m seeing inconsistent information across platforms: In the Apple Developer app, I now see a message saying that I can’t enroll with this account, even though the payment was charged. On the developer.apple.com website, it says that I still need to purchase the membership. I’ve already contacted Apple Developer Support via email, but I haven’t received any response yet. Has anyone experienced a similar issue where: The membership fee was charged, No confirmation or receipt email was received, The subscription does not appear in the Apple ID, And the developer account remains inactive? Any guidance or shared experiences would be greatly appreciated. Thank you.

Hi everyone, I’m looking for feedback from developers who may have faced long delays with Apple Developer Program enrollment. I submitted my enrollment request almost 2 months ago and provided all required information. After hearing nothing, I contacted Apple Support and received a case number (102805967127), but it’s been over a week since then with only automated responses. Some context: Apple ID uses a Gmail address (not iCloud) I log in from both macOS and Windows I don’t have an iPhone, only a Mac 2FA is enabled I’m wondering: Is not having an iCloud email or an iPhone known to cause issues? Or is this just a common internal verification backlog? Any shared experiences or advice on how to escalate this would be really helpful. Thanks.

Every time I try to renew my Apple Developer account, I get a message like "This item is not available in your country or region." (I'm in the United States) I reached out to Apple Developer support via email (because Apple Developer does not offer phone options anymore for any support topics on the website), and they gave me the following response. "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." This is ridiculous! I have multiple apps on the App Store and in TestFlight. I use my Apple Developer account to make a living- how is this even allowed? I have never done anything to violate any terms or agreements. Has anyone else been through this issue and how did they get it resolved?

Dear Apple, The Apple Developer website and App Store Connect currently remain locked in light mode, which can cause significant eye strain during extended development sessions. It would be greatly appreciated if dark mode — or an automatic system-based appearance option — could be added to make these platforms more eye-friendly for developers. Thank you for considering this improvement.

I purchased the Apple Developer Membership a few days ago and have been unable to access my account. In my account section on the web, it still has the button to complete my purchase, which I've already done and received an order confirmation from Apple for. I've reached out to support by email, but haven't heard anything back. Does anyone have any methods of resolving this or getting phone support?

Hi everyone, I am experiencing a serious issue with enrolling in the Apple Developer Program and have been unable to resolve it. I initially applied more than a week ago, but I never received an activation email or any confirmation that my membership has become active. Since there was no progress, I attempted to submit the enrollment multiple times and also withdrew/canceled previous attempts, as I was uncertain about the appropriate course of action. I additionally tried using different credit cards, assuming that the payment method might be the source of the problem. The core issues are as follows: My order/enrollment remains in a “processing” state, I do not receive an activation email, Apple Developer Program Support has not responded. I have already sent more than five emails to support, yet I have received no response and no updates. Has anyone encountered a similar situation before?

I purchased a developer account approximately 4 days ago, on Saturday. The payment was successfully charged to my card and I have the receipt, but I have not received any approval. The status is still PENDING, and we are about to enter the 5th day without approval. How can this issue be resolved? We are also not receiving any responses to our support tickets.

Enrolled via website for the apple developer account last Jan. 17 and got the e-invoice last Jan. 19. However, until now I still have not received any confirmation from Apple. I thought it was supposed to be 48hrs max only? Worth noting that I started the process in the developer app but had to withdraw it due to incorrect details but when I tried to enroll again, the button was disabled already so I had to do it via website. I also submitted 2 support tickets, one on Jan. 18 and one today, Jan. 20. Both no reply. Anyone else here had the same problem or knows the solution?

I previously had an account that changed devices when purchasing the Apple Developer Program, which prevented me from continuing the purchase. Customer service stated that they did not have the authority to handle it. So I registered a new ID, but I still couldn't register. Now, both accounts are unable to purchase the Apple Developer Program because the button is grayed out. I consulted customer service, and one of the representatives informed me that my identity is no longer eligible for purchasing the Apple Developer Program. I don't want to purchase using someone else's identity. Is there a way to resolve this? I feel like the purchasing process is locked.

Apple removed our app from the App Store today stating we need to renew our Apple Developer membership. I have written confirmation that Apple ran our card in late November and we haven't received another follow up stating it was still due or that our account / app was going to expire and/or was up for removal. There also seems to be an odd bug with the Apple Developer Program as I am an Account Holder on this app and a user on our other app (in the CA App Store). When I try navigating to the Membership Details screen it brings me to the CA app which another member of our team is Account Holder of. There's simply no way to get to the Membership Details screen for the app that's been removed and we only noticed this a few days ago. Again, Apple has given us zero warning that our app was up for removal nor that we still owe for our annual membership renewal fee. . .because we paid it back in November of 2025 and have the receipt from Apple confirming as much. Does anyone have any suggestions or perhaps a link I might be able to try to get me to the screen to attempt to pay the renewal fee (again) so we can get the app back in the App Store?

Current issue (happening now) I get blocked immediately after entering my identity details and address. Apple Developer app (iPhone) I start the enrollment flow. After identity verification, I enter my address (Street Address, City/Town, State/Province, Postal/Zip, Phone). As soon as I tap Continue, I get: Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support. I cannot proceed past this point. Web enrollment (developer.apple.com) When I try on the web, I get: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. This happens right after providing identity + address (before I can proceed further). Previous timeline (related background) ~3 months ago I incorporated my company in Türkiye (Ltd. Şti.) and tried to enroll as an organization. What happened First attempt on the web: enrollment was approved, but I couldn’t complete payment. Support told me to reset and try via the Developer app. Developer app enrollment then requested identity + “association with the enrolling entity” and company documents: Government-issued photo ID Employment/association verification Commercial registry extract (signed/stamped) Articles of association Tax office + tax number document Signatory circular I uploaded the requested documents. Apple replied that Turkish documents were unsupported and asked for “solicitor-certified English translations.” I uploaded English translations that were sworn-translator stamped. Why the translations were not notarized In Türkiye, due to the current economic situation, notarizing multiple translated corporate documents can cost hundreds of USD. Because of that, I initially provided sworn-translator certified (stamped) English translations rather than notarized translations. The translation office I worked with told me they regularly prepare company document translations for Apple Developer Program enrollments and that translator-certified translations are usually sufficient. My plan was to get everything notarized immediately if Apple explicitly requested notarization again or clarified that notarization was mandatory. About a week later, I received: Your enrollment request for your company has been declined. I followed up multiple times asking what exact requirement was not met (translation certification type, identity/association verification, etc.). Phone support said the decision was final and they could not disclose the reason. Additional detail discovered after the decline (document error fixed) After the decline, I reviewed all documents line-by-line and found a serious issue in my signatory circular: My company was incorporated on 27.08.2025. The signatory circular incorrectly stated that my authority started on 27.08.2023 (two years earlier). This was a notary/document preparation error. I immediately returned to the notary and had it corrected. They acknowledged the mistake, and I can obtain an official written statement confirming the correction if needed. However, Apple has not provided a channel to submit corrected documents, and support is not giving a path forward. What I’m asking the community Has anyone seen the “Contact Us to Continue” message triggered at the identity/address step and successfully fixed it? If yes, what specifically solved it? Is this typically an Apple Account eligibility/restriction flag, or can it be caused by address/region verification format issues? After an organization enrollment is declined, is there a known path to re-apply successfully (e.g., notarized translations vs translator-stamped, or having a different authorized representative apply as the Account Holder)? If documents were corrected after the decline (like the notary error above), is there any supported way to resubmit without starting from zero? Any concrete guidance would help. Thank you.

Has anyone been able to get a resolution from apple for this issue? I've paid for the developer Account on January 6th 2026, to which i've received no email responses as they initially indicated. Subsequently I filed two separate follow up cases request via the website and still no response until this day, the 14th January 2026. Case ID: 102798510362 Enrollment ID: Q9P345Z8G2. If anyone can help that will be appreciated.

I successfully archive my app but when I try and distribute it via XCode I get this error: But I do have that permission. I tried signout and sign in on XCode but still same error. Help!

Good evening! I tried to create an Apple Developer Account, but after filling in information (Name, Lastname, Address, and other information) → I accepted “This is a legal agreement between your organization and Apple.” → After, I got an error: “We are unable to process your request. An unknown error occurred.” I created ticket “102795742760” on January 7, 2026, but I am still waiting for a response, despite waiting for 2 business days. Could you help me with this problem? Thank you!

Hi, I’m currently migrating an Apple Developer account from Individual to Organization (US LLC). Apple says the enrollment is under review and they’re verifying authority to sign legal agreements. From your experience, what does Apple usually ask for at this stage — EIN, Articles, DBA, or do they usually just approve it?

Hello, i had in 2023 active apple developer license and i created alpha version of my app, when test was concluded i didnt renew my subscription because i started to create my company. Fast forwarding 2 years i have company now and company has now apple developer license, i wanted to create app identifier and i found out that its taken and then i realized i left that app id on my personal account. So because of that i cannot create app id on company account. I contacted apple developer support on tuesday and didnt get any answer back. I Thought i did wrong topic, so i made another on wednesday and still nothing, replied to the 2nd case and nothing. I was simply asking to either transfer the app id to company account or remove it, so i can create it again on company account. Can someone tell me what i can do next to resolve it? I dont want to pay $100 just to remove app identifier. Application on my personal profile was never in AppStore, it only reached TestFlight. Case IDs: 102795542798 , 102795563781