Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

200 Posts

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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665
Feb ’26
Apple Developer Program Enrollment Issue
Hi everyone, I’m having an issue with my Apple Developer Program enrollment and I’m not sure what is happening or how to proceed. I recently enrolled in the Apple Developer Program, and after submitting everything, the status showed as “In Review” for over a week. However, after that, something strange happened: The enrollment status completely disappeared from the Apple Developer app When I log into the Apple Developer website, I only see the option to “Enroll” again I can no longer find any active enrollment status anywhere I also opened support cases regarding this issue. In both cases, I received confirmation emails that the cases were created and assigned. However, I have not received any follow-up responses via email, even though I can see in the support portal that there was some kind of reply from Apple support. I double-checked my email address and there are no incoming messages from Apple Support. I also checked spam/junk folders. So at the moment I’m stuck in a situation where: My enrollment was in review It disappeared completely I cannot see any status anymore And I’m not receiving support responses via email Has anyone experienced something similar or knows what might be happening here? Any advice would be appreciated. Thanks in advance.
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2h
Trying to enroll since months and always get Generic error "Your enrollment in the Apple Developer Program could not be completed at this time."
i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own macbook pro device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience
2
0
154
1d
switching membership issue
Hello, I'm trying to switch my membership from individual to organization and filled out the form. After submitting the form, the page says We’ll review your request and get back to you within one (1) business day. but the issue is they haven't responded in a month. this happened twice so far and i contacted Apple support and they haven't answered yet as well. Today, i re-submitted the form again and it still says the same thing. I don't know what to do. I want to publish an application and the process has stopped because of this. Can someone help me please? Thanks in advance.
2
0
120
2d
Apple Developer Program Enrollment Still Processing – No Updates After Several Days
Hello everyone, I’m posting here because I’m waiting for an update regarding my Apple Developer Program enrollment. My enrollment currently shows: “Your enrollment is being processed.” My Enrollment ID is: 35QVL65M9K I submitted my enrollment several days ago and I haven’t received any email updates or requests for additional information yet. I wanted to ask if anyone from Apple Support or a community admin could please check my case status, or let me know if anything else is needed from my side to continue the review. If additional documents or verification are required, I’m happy to provide them. Thank you very much for your help.
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74
2d
Can I pay for Apple Developer enrolment by gift card balance?
Developer in India here trying to enroll in the Apple Developer Program via the Apple Developer app on macOS. I'd like to pay via Gift Card balance since Apple seems to show that option on the Developer app and Apple's own documentation outlines India as an exception to its prohibition of gift cards as payments for enrolment fees. Before I purchase a gift card, want to be sure this works. Has anyone in India successfully completed enrollment using gift card balance? Did it actually go through?
2
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181
2d
Apple Developer Support emails are not being delivered
I’m experiencing an issue with Apple Developer Support communication. On the page Apple Developer Support Cases I can see updates and messages indicating that Apple Support specialists supposedly replied to my case. However, I never receive those emails in my inbox. The only emails that actually arrive to my Gmail account are automatic messages with the subject: “Thanks for submitting your support request” I checked: Spam folder Promotions/Social tabs Gmail filters Blocked addresses But there are still no replies from support specialists. Because of this, I cannot continue communication with support. Has anyone experienced the same issue? Is there a specific Apple domain/email address that should be whitelisted? Apple Support team, please contact me directly.
1
0
84
4d
One Week Waiting for Apple Developer Program Approval
I am writing to kindly request assistance regarding my Apple Developer Program enrollment. I submitted my application exactly one week ago, completed all required information, and successfully paid the $99 enrollment fee. I received a payment confirmation, but the status remains "Pending Approval" with no further updates or response from Apple. Could you please advise on the typical current processing time for Apple Developer Program approvals in 2026? Is a one-week waiting period normal, or should I take any additional steps?
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66
5d
Organization Enrollment Stuck – Verification Call Never Connected – Enrollment ID 2556XS5J8X
Hello Apple Developer Support Team, I am writing to request assistance with my organization enrollment, which has been stuck in processing for over two weeks due to a circumstance outside my control. Enrollment ID: 2556XS5J8X Entity type: Organization (LLC) State of incorporation: Florida, USA Timeline of events: May 2, 2026 — Submitted all required organization documents for enrollment May 6, 2026 — Enrollment account was blocked May 7, 2026 — Requested unblock; account was successfully restored May 7–21, 2026 — Status has remained: "Your enrollment is being processed" with no payment option, no follow-up email, and no further communication The core issue — verification calls blocked as spam: Over the past several days, I received multiple calls from unknown numbers that my iPhone automatically flagged and silenced as spam. I did not realize at the time that these were Apple's organization verification calls. By the time I identified the pattern, the calls had already stopped. I have since disabled the "Silence Unknown Callers" feature on my iPhone and my line is now fully open to receive calls. However, no further call attempts have been made. I understand that for organization enrollments, a verification call to the CEO/founder is required before the payment link is issued. I am available and ready to receive or schedule that call at any time. Business impact: Our iOS application is fully developed and ready for App Store submission. This enrollment delay is the only blocker preventing us from launching. Every week of delay represents direct lost revenue and a missed market window. What I am requesting: A rescheduled verification call to the number on file — my line is now open and I will answer immediately Or an alternative verification method if a call reschedule is not possible Confirmation that no additional documentation is required on my end I have done everything requested. My documents are submitted, my account is unblocked, and I am available. I simply need the verification call to be rescheduled. Thank you for your attention to this matter. I am happy to provide any additional information needed to move this forward. Enrollment ID: 2556XS5J8X
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107
5d
Developer Subscription enrollment not completing.
Hello guys. It's been 2 weeks since I paid for my developer account and I haven't received access to the developer tools yet. I finished all the process and still nothing, the money has also been charged from my bank account. Also I contacted https://developer.apple.com/contact/ but I haven't received any answer from them. I don't know how to proceed.
1
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69
5d
Apple Developer Program Enrollment Pending for 2+ Weeks, No Response from Support
Hello, My Apple Developer Program enrollment has been stuck on "Pending" for over two weeks with no communication from Apple. Details: Apple ID: inquirytpv [at] gmail [dot] com Enrollment type: Individual Location: Japan What I have confirmed: Two-factor authentication is enabled Apple ID name matches my legal ID exactly No pending agreements or verification requests in the portal No emails in spam/junk requesting additional action I have a completed macOS application ready for App Store submission. This pending status is the only thing blocking my launch. I have also tried contacting support via the Contact Us page but have not received a response. Could someone please review my enrollment or let me know if anything additional is needed? Thank you.
1
0
80
5d
Migration From Individual To Organization
Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB.
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69
1d
How do I cancel my developer account
I have my primary apple account associated with email A and I created a separate email B for my app. I then created an apple developer account using email B and paid for the $99 subscription. Note that I enrolled in the developer program through the Apple Developer App on my phone which is signed into account A. Two months ago, I did not want my subscription to renew, so I tried visiting this link to can cancel it https://developer.apple.com/account#MembershipDetailsCard Unintuitively, this does not let me modify my membership participation, only contact details. I then tried canceling the subscriptions here by checking my subscriptions for both account A and account B https://account.apple.com/account/manage/section/subscriptions Unintuitively, I saw the developer subscription for the account associated with email A, not B, so I canceled it there. Today, I see the subscription as inactive and neither account A or B have an active developer subscription. As an added measure, I removed all saved billing information from account B so any subscription associated with that account shouldn't be able to charge me. Yesterday I received an email and credit card statement saying I was charged $99 for renewal. This seems to be a serious privacy and security issue given a. A nonexisting subscription on account B charged a credit card that account B should not have access to b. There is no indication whatsoever that account A and B are linked on the apple account page. If they are in fact linked since I enrolled in the developer program on a phone belonging to account A, it ought to be clearly shown on account A that this is the case since that is what I'm being billed for. c. What is the source of truth for apple subscriptions? Clearly not the subscriptions page owned by account A or account B in this case. I expect a full refund for this
1
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67
6d
Developer Program enrollment not completing - Apple Support unresponsive
Hi everyone, Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it. Here's my situation: I completed every step of the enrollment process correctly. When asked, I submitted my ID for verification and then submitted it again upon a second request. All my information has been verified, and I've received invoices confirming payment. I was told the process would take up to 48 hours. It has now been 1 week with no progress. Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment. What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use? I'm not trying to vent for the sake of it. I'd really appreciate it if: Anyone from Apple could clarify what's going on with enrollment processing right now. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything). If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help. Thanks in advance to anyone who can shed some light on this. Best regards
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118
6d
Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days
Title: Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days Hello everyone, I’m facing an issue with my Apple Developer Program enrollment and would really appreciate guidance from the community. I purchased the Apple Developer Program on 11 May 2026 and the payment of ₹8700 INR was successfully deducted from my account. The subscription is visible in my Apple ID subscriptions and shows active renewal until May 2027. However, my developer account still shows: “Complete your purchase” / pending enrollment. It has now been 9 days without activation. During this time I have: Created 5 support tickets Sent multiple emails to Apple Developer Support Requested callbacks several times Waited on support calls for long periods Shared payment proof, subscription screenshots, and all requested details A support representative named Connor from Developer Support replied stating that they were unable to confirm any payment attempts from my Apple Account and requested: detailed issue description screenshots error messages steps already taken I responded with all requested information, including screenshots showing: successful payment deduction active Apple subscription until 2027 pending developer enrollment screen The confusing part is that: Apple subscription/billing side confirms the subscription exists payment was successfully deducted subscription is active until 2027 But Developer Support still says they cannot see the payment on their side. After sending all proofs and requested information, I stopped receiving replies and the issue still remains unresolved. At this point I feel stuck between billing support and developer support with no clear resolution path. Has anyone experienced something similar? How long did it take to resolve? Is there any proper escalation path for Apple Developer enrollment/payment verification issues? Any help or suggestions would be greatly appreciated. Thank you.
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140
1w
Unable to Complete Apple Developer Enrollment — “Unknown error occurred” after Agreement step
Hello, I’m trying to enroll in the Apple Developer Program, but I’m running into an issue during the payment/enrollment process. Here is my situation: I currently live in New York, NY, USA I am temporarily staying in Uzbekistan My payment card is a USA card The card is linked to my Apple ID My Apple ID region/payment information is set correctly When I try to purchase the annual Apple Developer subscription, everything works until the “Agreement” step. After that, the process does not continue and I receive this error message: “Error in Apple Developer enrollment (Unknown error occurred)” I have already tried: Different browsers Different internet connections Re-signing into my Apple ID Checking payment information Unfortunately, the issue still persists. Has anyone experienced something similar, or does anyone know how this can be resolved? I would really appreciate any help or guidance. Regards!
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96
1w
Apple Developer Enrollment Payment Problem
Hello, when i tried to join apple developer programm first time. I had a problem. After clicking the final button i got "We are unable to process your request. An unknown error occurred." What the problem? I even add that card in ApplePay, so i cant imagine what the problem? I am from Georgia (Country) Is it problem in Mobile Phone Number (not Georgian) or what? Help
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170
1w
I am stuck at "Purchase your membership" for weeks
Good afternoon! I registered a developer account. I paid for the account. It said, "Please wait 48 hours." The money was debited. Then I received a request to send a document. I sent my document, but I still haven't received a response. It's been more than a week. Then I submitted a support ticket, but I still haven't received a response. Ticket number 20000112618805. Please help me solve my problem.
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124
1w
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
Replies
0
Boosts
0
Views
665
Activity
Feb ’26
Apple Developer Program enrollment is stuck
Our organization’s Apple Developer Program enrollment has been completely stuck for 45+ days. Callback requests is going unanswered, we have waited for half an hour to an hour several times. We are eager to ship our app. How to get attention and help from someone at Apple Developer Program Enrollment review team.
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1
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0
Views
28
Activity
1h
Apple Developer Program Enrollment Issue
Hi everyone, I’m having an issue with my Apple Developer Program enrollment and I’m not sure what is happening or how to proceed. I recently enrolled in the Apple Developer Program, and after submitting everything, the status showed as “In Review” for over a week. However, after that, something strange happened: The enrollment status completely disappeared from the Apple Developer app When I log into the Apple Developer website, I only see the option to “Enroll” again I can no longer find any active enrollment status anywhere I also opened support cases regarding this issue. In both cases, I received confirmation emails that the cases were created and assigned. However, I have not received any follow-up responses via email, even though I can see in the support portal that there was some kind of reply from Apple support. I double-checked my email address and there are no incoming messages from Apple Support. I also checked spam/junk folders. So at the moment I’m stuck in a situation where: My enrollment was in review It disappeared completely I cannot see any status anymore And I’m not receiving support responses via email Has anyone experienced something similar or knows what might be happening here? Any advice would be appreciated. Thanks in advance.
Replies
1
Boosts
0
Views
48
Activity
2h
Unable to Enroll to Apple Developer Program
Hi, I am unable to enroll to the Apple Developer Program. After submitting my basic information a messaged appears stating "Your enrollment in the Apple Developer Program could not be completed at this time." Please help me. Thank you, The World Simpler
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2
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0
Views
189
Activity
23h
Trying to enroll since months and always get Generic error "Your enrollment in the Apple Developer Program could not be completed at this time."
i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own macbook pro device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience
Replies
2
Boosts
0
Views
154
Activity
1d
switching membership issue
Hello, I'm trying to switch my membership from individual to organization and filled out the form. After submitting the form, the page says We’ll review your request and get back to you within one (1) business day. but the issue is they haven't responded in a month. this happened twice so far and i contacted Apple support and they haven't answered yet as well. Today, i re-submitted the form again and it still says the same thing. I don't know what to do. I want to publish an application and the process has stopped because of this. Can someone help me please? Thanks in advance.
Replies
2
Boosts
0
Views
120
Activity
2d
Apple Developer Program Enrollment Still Processing – No Updates After Several Days
Hello everyone, I’m posting here because I’m waiting for an update regarding my Apple Developer Program enrollment. My enrollment currently shows: “Your enrollment is being processed.” My Enrollment ID is: 35QVL65M9K I submitted my enrollment several days ago and I haven’t received any email updates or requests for additional information yet. I wanted to ask if anyone from Apple Support or a community admin could please check my case status, or let me know if anything else is needed from my side to continue the review. If additional documents or verification are required, I’m happy to provide them. Thank you very much for your help.
Replies
1
Boosts
0
Views
74
Activity
2d
Can I pay for Apple Developer enrolment by gift card balance?
Developer in India here trying to enroll in the Apple Developer Program via the Apple Developer app on macOS. I'd like to pay via Gift Card balance since Apple seems to show that option on the Developer app and Apple's own documentation outlines India as an exception to its prohibition of gift cards as payments for enrolment fees. Before I purchase a gift card, want to be sure this works. Has anyone in India successfully completed enrollment using gift card balance? Did it actually go through?
Replies
2
Boosts
0
Views
181
Activity
2d
Apple Developer Support emails are not being delivered
I’m experiencing an issue with Apple Developer Support communication. On the page Apple Developer Support Cases I can see updates and messages indicating that Apple Support specialists supposedly replied to my case. However, I never receive those emails in my inbox. The only emails that actually arrive to my Gmail account are automatic messages with the subject: “Thanks for submitting your support request” I checked: Spam folder Promotions/Social tabs Gmail filters Blocked addresses But there are still no replies from support specialists. Because of this, I cannot continue communication with support. Has anyone experienced the same issue? Is there a specific Apple domain/email address that should be whitelisted? Apple Support team, please contact me directly.
Replies
1
Boosts
0
Views
84
Activity
4d
One Week Waiting for Apple Developer Program Approval
I am writing to kindly request assistance regarding my Apple Developer Program enrollment. I submitted my application exactly one week ago, completed all required information, and successfully paid the $99 enrollment fee. I received a payment confirmation, but the status remains "Pending Approval" with no further updates or response from Apple. Could you please advise on the typical current processing time for Apple Developer Program approvals in 2026? Is a one-week waiting period normal, or should I take any additional steps?
Replies
1
Boosts
0
Views
66
Activity
5d
exceeded wait time
I applied to migrate my apple developer account membership from individual to organisation developer account and I was told that my application will be reviewed in two working days.Now its almost 4 working days and I am yet to get an update.please what could the problem be?
Replies
1
Boosts
0
Views
56
Activity
4d
Organization Enrollment Stuck – Verification Call Never Connected – Enrollment ID 2556XS5J8X
Hello Apple Developer Support Team, I am writing to request assistance with my organization enrollment, which has been stuck in processing for over two weeks due to a circumstance outside my control. Enrollment ID: 2556XS5J8X Entity type: Organization (LLC) State of incorporation: Florida, USA Timeline of events: May 2, 2026 — Submitted all required organization documents for enrollment May 6, 2026 — Enrollment account was blocked May 7, 2026 — Requested unblock; account was successfully restored May 7–21, 2026 — Status has remained: "Your enrollment is being processed" with no payment option, no follow-up email, and no further communication The core issue — verification calls blocked as spam: Over the past several days, I received multiple calls from unknown numbers that my iPhone automatically flagged and silenced as spam. I did not realize at the time that these were Apple's organization verification calls. By the time I identified the pattern, the calls had already stopped. I have since disabled the "Silence Unknown Callers" feature on my iPhone and my line is now fully open to receive calls. However, no further call attempts have been made. I understand that for organization enrollments, a verification call to the CEO/founder is required before the payment link is issued. I am available and ready to receive or schedule that call at any time. Business impact: Our iOS application is fully developed and ready for App Store submission. This enrollment delay is the only blocker preventing us from launching. Every week of delay represents direct lost revenue and a missed market window. What I am requesting: A rescheduled verification call to the number on file — my line is now open and I will answer immediately Or an alternative verification method if a call reschedule is not possible Confirmation that no additional documentation is required on my end I have done everything requested. My documents are submitted, my account is unblocked, and I am available. I simply need the verification call to be rescheduled. Thank you for your attention to this matter. I am happy to provide any additional information needed to move this forward. Enrollment ID: 2556XS5J8X
Replies
1
Boosts
0
Views
107
Activity
5d
Developer Subscription enrollment not completing.
Hello guys. It's been 2 weeks since I paid for my developer account and I haven't received access to the developer tools yet. I finished all the process and still nothing, the money has also been charged from my bank account. Also I contacted https://developer.apple.com/contact/ but I haven't received any answer from them. I don't know how to proceed.
Replies
1
Boosts
0
Views
69
Activity
5d
Apple Developer Program Enrollment Pending for 2+ Weeks, No Response from Support
Hello, My Apple Developer Program enrollment has been stuck on "Pending" for over two weeks with no communication from Apple. Details: Apple ID: inquirytpv [at] gmail [dot] com Enrollment type: Individual Location: Japan What I have confirmed: Two-factor authentication is enabled Apple ID name matches my legal ID exactly No pending agreements or verification requests in the portal No emails in spam/junk requesting additional action I have a completed macOS application ready for App Store submission. This pending status is the only thing blocking my launch. I have also tried contacting support via the Contact Us page but have not received a response. Could someone please review my enrollment or let me know if anything additional is needed? Thank you.
Replies
1
Boosts
0
Views
80
Activity
5d
Migration From Individual To Organization
Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB.
Replies
2
Boosts
0
Views
69
Activity
1d
How do I cancel my developer account
I have my primary apple account associated with email A and I created a separate email B for my app. I then created an apple developer account using email B and paid for the $99 subscription. Note that I enrolled in the developer program through the Apple Developer App on my phone which is signed into account A. Two months ago, I did not want my subscription to renew, so I tried visiting this link to can cancel it https://developer.apple.com/account#MembershipDetailsCard Unintuitively, this does not let me modify my membership participation, only contact details. I then tried canceling the subscriptions here by checking my subscriptions for both account A and account B https://account.apple.com/account/manage/section/subscriptions Unintuitively, I saw the developer subscription for the account associated with email A, not B, so I canceled it there. Today, I see the subscription as inactive and neither account A or B have an active developer subscription. As an added measure, I removed all saved billing information from account B so any subscription associated with that account shouldn't be able to charge me. Yesterday I received an email and credit card statement saying I was charged $99 for renewal. This seems to be a serious privacy and security issue given a. A nonexisting subscription on account B charged a credit card that account B should not have access to b. There is no indication whatsoever that account A and B are linked on the apple account page. If they are in fact linked since I enrolled in the developer program on a phone belonging to account A, it ought to be clearly shown on account A that this is the case since that is what I'm being billed for. c. What is the source of truth for apple subscriptions? Clearly not the subscriptions page owned by account A or account B in this case. I expect a full refund for this
Replies
1
Boosts
0
Views
67
Activity
6d
Developer Program enrollment not completing - Apple Support unresponsive
Hi everyone, Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it. Here's my situation: I completed every step of the enrollment process correctly. When asked, I submitted my ID for verification and then submitted it again upon a second request. All my information has been verified, and I've received invoices confirming payment. I was told the process would take up to 48 hours. It has now been 1 week with no progress. Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment. What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use? I'm not trying to vent for the sake of it. I'd really appreciate it if: Anyone from Apple could clarify what's going on with enrollment processing right now. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything). If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help. Thanks in advance to anyone who can shed some light on this. Best regards
Replies
3
Boosts
1
Views
118
Activity
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Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days
Title: Apple Developer Program Payment Successful but Enrollment Still Pending After 9 Days Hello everyone, I’m facing an issue with my Apple Developer Program enrollment and would really appreciate guidance from the community. I purchased the Apple Developer Program on 11 May 2026 and the payment of ₹8700 INR was successfully deducted from my account. The subscription is visible in my Apple ID subscriptions and shows active renewal until May 2027. However, my developer account still shows: “Complete your purchase” / pending enrollment. It has now been 9 days without activation. During this time I have: Created 5 support tickets Sent multiple emails to Apple Developer Support Requested callbacks several times Waited on support calls for long periods Shared payment proof, subscription screenshots, and all requested details A support representative named Connor from Developer Support replied stating that they were unable to confirm any payment attempts from my Apple Account and requested: detailed issue description screenshots error messages steps already taken I responded with all requested information, including screenshots showing: successful payment deduction active Apple subscription until 2027 pending developer enrollment screen The confusing part is that: Apple subscription/billing side confirms the subscription exists payment was successfully deducted subscription is active until 2027 But Developer Support still says they cannot see the payment on their side. After sending all proofs and requested information, I stopped receiving replies and the issue still remains unresolved. At this point I feel stuck between billing support and developer support with no clear resolution path. Has anyone experienced something similar? How long did it take to resolve? Is there any proper escalation path for Apple Developer enrollment/payment verification issues? Any help or suggestions would be greatly appreciated. Thank you.
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Unable to Complete Apple Developer Enrollment — “Unknown error occurred” after Agreement step
Hello, I’m trying to enroll in the Apple Developer Program, but I’m running into an issue during the payment/enrollment process. Here is my situation: I currently live in New York, NY, USA I am temporarily staying in Uzbekistan My payment card is a USA card The card is linked to my Apple ID My Apple ID region/payment information is set correctly When I try to purchase the annual Apple Developer subscription, everything works until the “Agreement” step. After that, the process does not continue and I receive this error message: “Error in Apple Developer enrollment (Unknown error occurred)” I have already tried: Different browsers Different internet connections Re-signing into my Apple ID Checking payment information Unfortunately, the issue still persists. Has anyone experienced something similar, or does anyone know how this can be resolved? I would really appreciate any help or guidance. Regards!
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Apple Developer Enrollment Payment Problem
Hello, when i tried to join apple developer programm first time. I had a problem. After clicking the final button i got "We are unable to process your request. An unknown error occurred." What the problem? I even add that card in ApplePay, so i cant imagine what the problem? I am from Georgia (Country) Is it problem in Mobile Phone Number (not Georgian) or what? Help
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I am stuck at "Purchase your membership" for weeks
Good afternoon! I registered a developer account. I paid for the account. It said, "Please wait 48 hours." The money was debited. Then I received a request to send a document. I sent my document, but I still haven't received a response. It's been more than a week. Then I submitted a support ticket, but I still haven't received a response. Ticket number 20000112618805. Please help me solve my problem.
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1w