When I try to join the Apple Developer Program, I get this error and there is no reason for it. I am looking for a solution.

Hello, We’re currently unable to release new app updates because a new agreement needs to be accepted in App Store Connect. However, the account owner doesn’t have the option to accept it. In the Business page (https://appstoreconnect.apple.com/business), we can see that a new agreement is available, but there’s no link or button to accept it. When the owner opens the agreement itself, there’s also no button or link to accept it inside. Screenshots are attached. Additionally, back in September we updated our bank account information, but the status of the new bank account under the Bank Accounts section on the Business page is still “In Review.” Could this be related to the inability to accept the new agreement? How long does the review process for bank account changes usually take? Thank you in advance for your help!

I tried to enroll some weeks ago, went thru the whole process, it eventually took by IDs, but now I'm stuck on "Enrollement not completed - You enrollment in the Apple Developper pogram could not be completed at this time." So, after 2 weeks, what's next ?

Hi, I paid for the developer program membership more than 2 days ago. Nothing is happening, though. I wrote to support twice, but nothing as well. What's going on? I read few posts here and it seems like a normal thing.

Hi, I'm from India and payment has been deducted for the membership and I have received an email confirming my subscription of the program but I still cannot access my enrolment dashboard. It says "You'll receive an email soon" in my Apple Developer app under "Enrol" and it says Pending on my Apple Account on web. I don't understand why such as a small task is such a problematic thing for Apple. Need help understanding what's going on.

I'm based in Belarus and have been trying to reach Apple Support for over a week with no response. I paid for the Apple Developer Program about a week and a half ago—the payment was processed, but I haven't seen any results or confirmation. They asked me to submit ID documents, so I sent a photo of my passport. Since then, I haven’t received any updates. I’m not sure how to get through to support to either confirm the status of my purchase or issue a refund. Thanks for your attention.

Hello everyone, I’m starting to losing my hope to publish my application on App Store. Because I applied for apple developer membershi, and just waited for a few time, apple charged 99$ from me, and said wait up to 48 hours, I get a response that said that I need to pass my id documents, so I attached my documents in the given link, and again email said to me wait up to 48 hours, this email I got a week ago, and still no response from them. I opened 3 tickets in support, and still no reply. Probably I could call them but unfortunately I can’t, because I live in Belarus, and we don’t have any official apple calling support, so Im very upset with it. Even if there’s some problems with the country where I live, why just don’t give me a rejection and dont charge money from me? They just took 99$, and no information about status of my application for membership. I applied from website

(To all readers, moderators, AI, bots, etc: please avoid telling me to search the forum! Answer here. Thank you!). No matter what I do, no matter which link or advice I follow, I can't end up at the invoice of my paid subscription. Not on screen, nor for download. Just as if it does not exist (emails doesn't count, it is just a receipt text). I sign in, I go to Orders, I enter the order number (e.g. AEM079****), I enter the SAME email where I received the confirmation email for the purchase. At the end it says either "there was a problem... blah-blah, try again" or something similar to "The order number entered is already linked to an Apple ID.". Well, that IS ME, the same email. I am really sick of this already, every time my accountant asks me for the invoice, I go to Apple hoping "let me find it this time". But Nope, never happened. And it is not onle me. Can Apple solve this years-old-issue? Please do NOT close this question until I (we) all get an advice or answer which REALLY WORKS! Thank you. In case you have the knowledge how to to do this, post the answer here, do not forward me to some 5 years old advice or workaround. If you don't know, do not "guess". Thank you. And yes, I am angry :-)

Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!

I registered in this summer, uploaded 2 apps. But recently I decided to add iAP to my apps, everything is ready, in Xcode sandbox everything works fine, but when I uploaded new version to TestFlight to test, when I tap on the subscription it says something like "Product not found". (I have added subscriptions to the app, and added them to the version before submitting, also, this version is in status "awaiting developer release" so I can tap a button and this new version with iAPs will be on App Store. But im unsure what to do, because exactly this verified by Apple's version is not working in TestFlight.) In Business section of my Apple Developer Account in Agreements I only have agreement of free apps, but not about the paid apps. 
When I registered I used my (R)(us)sian passport, I think this is the reason that I simply don't even have the agreement of paid apps to accept it. 
I have multiple passports, and multiple EU debit cards. I emailed apple to change the location of my account (to another EU country), but they ghosted me. They sent me emails to upload documents about 4 or 5 times, every time I uploaded my another passport, got an auto email "thank you, we will write you in 2-3 days", but either they did not write me, or they said that the document is not in English (it isn't). 
What do I do? Also, to my situation, someone of my family has a company in (R)(us)sia, and I have in EU (Estonia). Maybe if nothing will work out with "Individual account", I should change to my company? And what is better EU or (R)(us)sian? 
Im new to this community, hope to hear an answer, or just an advice. Thank you!

Hi everyone, I’ve been trying to enroll in the Apple Developer Program, but I keep getting this message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. I’ve already verified my Apple ID and updated my personal information (including my full legal name to match my ID documents), but the issue still persists. The problem is that I also can’t reach Apple Support — every time I try to contact them through the enrollment support form, it redirects me back to the same page with no response. Has anyone else experienced this recently? Is there any direct contact method (email or phone number) that actually works for resolving this issue? Any help would be greatly appreciated — I’m stuck at this step and can’t move forward with publishing my apps. Thank you! — Bruno

Hi all, I have two apps stuck in "In Review" status with no response from Apple: Future Kid App Apple ID: 6754333416 In Review since: October 15th, resubmitted on October 21st, still in review as of October 22nd, 12:12 AM. Trade AI Apple ID: 6753766459 In Review since: October 27th, 9:31 PM, still no update. Team ID: CQNXC8J5R4 Both apps have been stuck for a long time with no feedback. Has anyone faced similar delays or know how to resolve this? Any help would be appreciated! Thanks!

I’m having issues enrolling in the Apple Developer Program. My original Apple ID was unable to enroll due to an internal restriction, and after multiple calls with Support (including L2), I was advised to create a new Apple ID and use the same enrollment code I was awarded for being selected as a Swift Student Challenge 2025 winner. However, when I attempt to redeem the code with the new account, I receive an error stating that the code has already been redeemed. I have never successfully enrolled with the original account, so the code should not be marked as used. I’ve tried working through Support several times, but I’m still stuck. Could someone please review this issue or issue a new code so I can complete my enrollment? Thank you in advance for your help.

How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page

Hi Apple Developer Support, We’re currently facing an issue with our Apple Store Connect account due to the updated Apple Developer Program License Agreement. Our iOS builds are failing with the following error: Apple 403 detected – Access forbidden. Unable to process request – PLA Update available. You currently don't have access to this membership resource. To resolve this issue, your team's Account Holder, Sonu Chandra, must agree to the latest Program License Agreement. The challenge is that our Account Holder is currently on medical leave and unavailable, and we’ve been advised not to reach out to her during this time. While we do have multiple team admins on the account, none of them are able to accept the updated agreement. We kindly request your support in enabling one of the team admins to review and accept the updated license agreement so we can resume our iOS build and release process. Thank you for your assistance. Thank you in advance for your swift response.

We're unable to renew our developer program with apple because there is no renew button shown to us, neither on the website, mac app nor ios app. We followed the instructions shown to us on the app connect page on how to renew it. but when where they're saying there should be a renew button, there is none or anywhere else. How are we suppose to renew? Raised this with a support ticket but haven't received any reply, case ID: 102733260138 How to get this resolved? We don't get any "phone call" option on the support page either.

I am trying to make payment of $99 towards purchase of developer account through credit card but the transaction was not processed. Kindly provide the alternate payment options.

The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?

Hello, I'm trying to renew my Appstore Connect subscription but unfortunately I'm facing problems. Our Account Holder ID is locked and when he tries to log in an error message keeps showing up saying "This Apple ID has been Locked. Contact your Administrator or Manager to reset your password and unlock your account." whose the admin or manager in this case? I contacted the support multiple times and they referred me to this link. https://support.apple.com/en-us/HT201487 We tried these steps but sadly no luck. whenever he tries to change the password an error message keep popping up saying "Need to reset your password? Contact your organization’s Administrator or Manager and ask them to reset the password for your Managed Apple ID"

I'm trying to submit a support request to get an issue resolved in my organization's account, but both the phone call-back and email support forms are giving errors whenever I try to submit an issue. The phone form just says "There was a problem processing your request.", and the email form says "This email address isn’t valid. To update your email address, visit account.apple.com.". But the email address is hard-coded to my account email, and it's the main email for my company which I have been successfully using for months!! How am I supposed to get in touch to get this blocking issue fixed when all contact methods require your to go through this broken form? I suspect the original issue I was contact support about also has to do with this, since it's titled "Email Verification".