[Reply to DTS Engineer] Thank you for looking into this. I have identified the root cause of the issue: it is a Bundle ID case-sensitivity mismatch. My parent app was approved as com.hayashikento.FocusPact (Capitalized), but I accidentally requested the Configuration Extension with a lowercase ID (com.hayashikento.focuspact...). This causes a "Prefix Mismatch" error in Xcode, preventing me from archiving the app. To fix this, I have just submitted a new entitlement request with the corrected capitalized ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Since the core functionality was already approved under the lowercase ID, could you please expedite the approval for this capitalized version? This technical correction is the only thing blocking my TestFlight distribution. Thank you for your support!

Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.

Hi everyone, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain. Would really appreciate any insights.

Hello, We recently resubmitted our Family Controls (Distribution) request with a much more detailed explanation after our previous declined. Our entire app (including an extension) depends on this capability, and right now we’re completely blocked from launching. Months of work are stuck at this final step and it’s honestly becoming very stressful with no visibility on the timeline. If anyone has experience with the approval timeline after resubmitting, or if someone from Apple could help look into it, it would truly mean a lot. 4C6XLQWZQY Y5JJ7GT6BP 3ZBSC333WU Thank you

DeviceActivityReportExtension sandbox blocks all output channels — how to export resolved Application.bundleIdentifier? Application.bundleIdentifier only resolves to a non-nil value inside a DeviceActivityReportExtension (ExtensionKit/XPC). The main app and DeviceActivityMonitor extension always return nil. However, the Report Extension's sandbox silently blocks every output channel I've tested: UserDefaults (App Group): Reads succeed, writes silently dropped File writes (App Group container): Fail silently or throw HTTP requests: Network blocked entirely Local Notifications: "Couldn't communicate with a helper application" UIPasteboard: Writes silently fail iCloud KVS: synchronize() returns false Both targets share the same com.apple.security.application-groups entitlement and group identifier. The main app reads and writes to the shared container normally — only the extension's writes fail. This means resolved bundle identifiers can only be rendered in the extension's own SwiftUI view and cannot be communicated anywhere else. My question: Is this sandbox restriction intentional? If so, what is the recommended mechanism for the host app (or a backend) to obtain the resolved bundle identifiers that only the Report Extension can access? Environment: Xcode 16.3, iOS 18.3, physical device. Sample project: https://drive.google.com/file/d/1DPyN2BCUt5p-RKEPA0zsDFFEvgZVHlS_/view?usp=sharing — a minimal two-target project that demonstrates every failing channel. Run on a physical device, grant Screen Time access, select apps, and observe that bundle ID resolution shows PASS but all write channels show FAIL.

Hi, I’m building an iOS app called SocialLite using Apple’s Screen Time APIs, primarily FamilyControls and ManagedSettings. My goal is to block access to the Instagram app itself, while still allowing the user to receive and see Instagram notifications. Right now, when I apply the shield/block using the Screen Time API, the Instagram app is blocked as expected, but its notifications also appear to be blocked/suppressed at the same time. What I’m trying to achieve: Block the Instagram app from being opened Still allow Instagram notifications to come through normally Current behavior: The app is blocked Notifications are also blocked or no longer visible My question: Is there any supported way with Apple’s Screen Time API / ManagedSettings to shield or block an app while still allowing that app’s notifications? Or are app access and notifications tied together by design when a shield is applied? If this behavior is expected, I’d appreciate confirmation from Apple or guidance on whether there is another supported approach. Thanks.

Hi One of the new Family Control API's requires the new "Family Controls App & Website Usage" capability but it appears to be missing in the latest Xcode beta (26.4 B2). MacOS and iOS all running 26.4 Beta 3. Does anyone know if we have to wait for Xcode 26.4 Beta 3 and it's associated SDK's for this one to become available?

Hello, I submitted a Family Controls (Distribution) entitlement request on February 25, 2026 for my prayer/productivity app that uses the Screen Time API to block distracting apps. I also submitted requests for two extensions on March 6, 2026: com.prayfirst.prayFirst.ShieldAction com.prayfirst.prayFirst.ShieldConfiguration All three requests still show "Submitted" status in the Certificates, Identifiers & Profiles portal with no progress. I contacted Apple Developer Support (Case #102839422791), and they mentioned I should have received a "follow-up number" after submission — but I never received one. This entitlement is the only blocker preventing me from building and distributing my app. Could a DTS engineer please assist or escalate this? Team ID: BH752TBX9L Thank you.

Hi everyone, I'm running into what appears to be a stuck Family Controls entitlement request and wanted to see if anyone has experienced something similar. Request ID: 9D7MU547QH The request is still showing a status of "Submitted". Context: • Our main app bundle ID was already approved for the Family Controls entitlement. • Two related extensions (ShieldConfiguration and DeviceActivityMonitor) were also approved within a few days. • The remaining request is for a ShieldAction extension, which handles button taps from the shield UI. This entitlement is currently blocking our business's beta testing, so we’re trying to understand whether this is just normal queue delay or if the request might be stuck. Has anyone seen a case where the main app and other extensions were approved but a ShieldAction request remained in "Submitted" for an extended period? If an Apple engineer happens to see this, I’d greatly appreciate any guidance on whether the request might be stuck in the review queue. Thank you!

Hi everyone, I recently submitted the Family Controls request form and received the following request IDs: 429MKWT5VX
 KNL6T2DC7A
 N62KV78DKC However, I haven’t received any updates yet and I’m not sure how these requests are tracked or when we’ll know if they’re approved. Our app is almost ready to launch and this capability is critical for us. Both the main app and an extension depend on Family Controls, so we’re currently blocked from moving forward. I also raised a support ticket with Apple Developer Support (Case ID: 102838723073), but I haven’t received any response there either. To be honest, this is becoming really stressful. Months of work are stuck at the final step and we’re unable to move forward without this approval. This isn’t just a small personal project and we’re building a production app and were hoping to launch very soon. If anyone has been through this process or has any guidance on the approval timeline, or if someone from Apple could help look into these request IDs, it would genuinely mean a lot to us.

 Thank you

I'm experiencing a contradictory validation issue with DeviceActivityReportExtension that creates an impossible situation: The Problem: Without NSExtensionPrincipalClass in Info.plist → App Store Connect rejects upload with: "Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found" With NSExtensionPrincipalClass → Local install fails with: "defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.deviceactivityui.report-extension" Setup: Extension point: com.apple.deviceactivityui.report-extension Using SwiftUI with @main attribute and DeviceActivityReportExtension protocol Xcode 16.2, iOS 17.6 deployment target Code structure: @main struct SpoolReport: DeviceActivityReportExtension { var body: some DeviceActivityReportScene { // Report scenes here } } The extension builds and runs perfectly without NSExtensionPrincipalClass, but cannot be uploaded to App Store Connect. Adding the key allows upload but breaks local installation. Is this a known issue? Is there a workaround or correct Info.plist configuration for DeviceActivityReportExtension? Thank you!

I can see the user’s real daily Screen Time perfectly inside a DeviceActivityReport extension on a physical device. It’s right there. But the moment I try to use that exact total inside my main app (for today’s log and a leaderboard), it dosnt work. I’ve tried, App Groups, Shared UserDefaults, Writing to a shared container file, CFPreferences Nothing makes it across. The report displays fine, but the containing app never receives the total. If this is sandboxed by design, I’d love confirmation. Thanks a lot

I am building a simple iOS app that shows the total phone usage time for today using the Screen Time APIs. Architecture: Main app → requests authorization using AuthorizationCenter.shared.requestAuthorization(for: .individual) → displays a DeviceActivityReport Report extension → DeviceActivityReportExtension → calculates total usage using DeviceActivityResults<DeviceActivityData> → shows the number in a SwiftUI view The report works correctly. The extension successfully calculates the total usage and displays it on screen. Example logic inside the report extension: for await activityData in data { for await segment in activityData.activitySegments { totalSeconds += segment.totalActivityDuration } } let totalMinutes = Int(totalSeconds / 60) The problem: I need the main app to access that number so I can store it daily in my own database. I tried to send the value from the extension to the main app using: App Group + UserDefaults(suiteName:) App Group + shared file (FileManager.containerURL) writing inside makeConfiguration(...) Example: if let defaults = UserDefaults(suiteName: "group.myapp") { defaults.set(value, forKey: "savedTotalActivity") } But the main app cannot read the value. The report extension displays the number correctly, but the data never appears in shared storage. Questions: Is DeviceActivityReportExtension intentionally sandboxed so Screen Time data cannot be exported to the containing app? Is there any supported way for the main app to access the total usage value calculated in the report extension? If exporting the value is restricted, what is the recommended architecture for apps that want to store daily Screen Time totals for later analysis? Goal: I want a simple app that records something like: 2026-03-08 → 244 minutes 2026-03-09 → 198 minutes and stores it inside the app database. Any guidance on the correct architecture would help.

On iOS 26.2 (23C55), DeviceActivityMonitor.eventDidReachThreshold fires intermittently for a daily schedule (00:00–23:59) even when iOS Screen Time shows 0 minutes for the selected apps that day. This causes premature shielding via ManagedSettings. Environment: iPhone 13 Pro Max, iOS 26.2 (23C55). Event selection: 2 apps. Threshold: 30 minutes. Multiple TestFlight users report the same behavior across various app selections and thresholds. Intermittent (~50% of days); sometimes multiple days in a row. Not observed in testing prior to iOS 26.2. Evidence: sysdiagnose + Screen Time screenshots (with 0 screen time on selected apps) + unified logs show UsageTrackingAgent notifying the extension that “unproductive from activity daily reached its threshold,” followed immediately by ManagedSettings shield being applied (extension reacting to the callback). Filed Feedback Assistant: FB21450954. Questions: Are others seeing this on 26.2? Does it correlate with restarting monitoring at interval boundaries or includesPastActivity settings?

I have gotten all necessary entitlements for all my extensions, but screen time still does not work in Testflight. our app blocks social apps for a particular period of time.. This feature works in my Xcode physical device but fails in testflight

I'm building an app that uses the Family Controls / Screen Time APIs (FamilyControls, ManagedSettings). My app has three targets, each with a distinct Bundle ID: Main App Shield Configuration Extension ShieldAction Extension All three have com.apple.developer.family-controls in their entitlements files, and they share an App Group. My question is about the distribution entitlement request form at developer.apple.com/contact/request/family-controls-distribution: does the form need to be submitted once per Bundle ID, or is a single submission for the main app sufficient to then enable Family Controls (Distribution) for the extension Bundle IDs in the developer portal as well? I've seen conflicting reports in other forum threads — some developers say one submission covers all targets, others say separate submissions are needed per Bundle ID. I've already submitted the main app, but now I am wondering whether I should submit one for each Shield extension. Thanks!

I requested the Family Controls (distribution) capability but am not sure if I did it correct. I applied, answered the questions why i needed it and submitted. Its been about 2 weeks since applying. In the app configurations, it on apple dev site, it shows in the request history that I submitted it on March 17, but I can click the request (+) button and request it again. Just want to make sure I didn't mess anything up--it seems like they would prevent me from sendin another request if I had already requested it. It hasn't taken them this long to get back to me in the past which is why I am confused. If anyone knows how to speed up the process, please let me know! Thanks.

Description: I am developing a digital well-being application using the Screen Time API (FamilyControls, ManagedSettings, and DeviceActivity). I am encountering a critical issue where the ApplicationToken provided by the system to my app extensions suddenly changes, causing a mismatch with the tokens originally stored by the main application. The Problem: When a user selects applications via FamilyActivityPicker, we persist the FamilyActivitySelection (and the underlying ApplicationToken objects) in a shared App Group container. However, we are seeing frequent cases where the token passed into: ShieldConfigurationDataSource.configuration(shielding:in:) ShieldActionDelegate.handle(action:for:completionHandler:) ...does not match (using ==) any of the tokens previously selected and stored. IOS version: 26.2.1

Le build iOS via EAS échoue systématiquement lors de la phase Xcode. Bien que les capacités Family Controls et App Groups soient activées sur le portail Apple Developer et configurées dans le app.json, les profils de provisionnement générés par EAS sont rejetés par Xcode car ils ne contiendraient pas les droits nécessaires. Configuration du projet : Targets (4) : App principale + 3 extensions (ShieldConfiguration, ShieldAction, ActivityMonitorExtension). Capabilities requises : Family Controls (Development), App Groups. EAS CLI Version : 18.0.6 (et versions antérieures testées). Erreur Xcode récurrente : error: Provisioning profile "[expo] com.*****.*** AdHoc 177230..." doesn't support the Family Controls (Development) capability.. error: Provisioning profile "... AdHoc ..." doesn't include the com.apple.developer.family-controls entitlement.. Ce qui a déjà été tenté (sans succès) : Configuration app.json : Ajout manuel des entitlements pour le bundle principal et configuration du plugin react-native-device-activity. Nettoyage Credentials : Suppression totale des profils et des identifiants sur le site Expo.dev ET sur le portail Apple Developer. +1 Forçage Sync : Utilisation de eas build --clear-cache et réponse "No" à la réutilisation des profils existants. Observation étrange : Le terminal indique souvent ✔ Synced capabilities: No updates, alors que les droits viennent d'être modifiés sur le portail Apple. Sur le portail Apple, les profils affichent pourtant bien "Family Controls (Development)" dans les capacités activées. Je met en piece jointe un des profiles.

Context: I am building an iOS productivity app using EAS Build. The project has 4 targets: the main app and 3 extensions (ShieldAction, ShieldConfiguration, ActivityMonitorExtension). The Issue: I have officially received approval from Apple for the Family Controls (Distribution) entitlement for my main Bundle ID. However, the build still fails during the Xcode phase. The Errors: Xcode reports that the generated provisioning profiles do not include the com.apple.developer.family-controls entitlement. For example: Provisioning profile "*[expo] com.*.** AdHoc 177247892...." doesn't support the Family Controls capability. All 3 extensions are failing with the exact same error. What I've done: Confirmed approval from Apple for com.*.**. Enabled Family Controls and App Groups on the Apple Developer Portal for all 4 Identifiers. Cleared EAS local and remote cache using eas build --clear-cache. Deleted existing profiles on both Expo.dev and Apple Portal to force regeneration. The Question: Even with official approval, why does EAS continue to generate "empty" profiles for my Ad-Hoc development build? Do I need separate approval for each extension's Bundle ID, or is there a way to force EAS to sync these "Managed Capabilities" correctly?