Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

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Im using MacBook Air M2 2023 I bought it about 2 weeks ago. 2 days ago after night I opened Mac and inbuild keyboard and trackpad were not responding to any actions, only power off button was working, So after several restarts it is working. If I use it with small intervals its ok, but if I close it for more a night In the morning it happens again, need to do restart Im using Sonoma beta version for all period of using this Mac Yerstaday I upadate it to latest version but still problem is here
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Hi everyone, I hope you're all doing well. I'm seeking assistance with my iPhone 6s, as I'm facing an issue with signing out of my Apple ID. I accidentally added an (E-mail Address) that isn't associated with my Apple ID. Despite trying various troubleshooting steps, I'm unable to sign out of my current Apple ID on the device. I've already attempted turning off "Find My iPhone" and signing out from the "iTunes & App Store" settings, but the problem persists. I kindly request your help in resolving this matter. Any guidance or instructions to successfully sign out of my current Apple ID and remove the incorrect email address from my iPhone 6s would be greatly appreciated. Here are the relevant details of my device: iPhone Model: iPhone 6s iOS Version: 15.7.7 Thank you for your attention, and I'm looking forward to your prompt assistance in resolving this issue.
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TLDR: WD External Hard Drive shows in finder and in NTFS/WD software but won't mount when pressed. I have two WD External Hard Drives, a 1 and 4 TB Drive. I am a graphic designer and like keeping photography, videos and assets or old projects on other drives so they don't take up space on my computer. A couple months ago one of my 4 TB Drive wouldn't mount to my computer, and after messing with the WD software that I had installed on my computer for a few hours I gave up and decided to just start saving stuff onto my computer. While working in Photoshop I got the error that my Scratch Disks were full and that I needed to free up some space, so I tried off loading some undergrad work onto my 1TB Drive and had the same issue. I tried using different cords, reinstalling software, and troubleshooting to no avail. I live pretty far from the nearest Genius Bar so I thought I'd try posting here before scheduling a appointment. Reminder that I can physically click the "Mount" button, but it gives me loading animation for a second then reverts back to the same "Mount" button as before and the drive doesn't show on my desktop or in my Finder.
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Video materials that showed the colors properly in Xcode beta 2 have a green purple color issues in Xcode beta 6. See attached screen captures. Using code example published by Apple Colors as they should be displayed in the video: Colors as shown in the visionOS simulator: Used sample code provided by Apple's example. https://developer.apple.com/documentation/realitykit/videomaterial
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I wanted to buy Apple developer account. Due to a misunderstanding I added $105 dollars to Apple Funds, thinking that money should added to Apple Funds inorder to purchase the developer account. This failed, and I asked ChatGPT about this and I realized that developer account cannot be purchased using Apple Funds. I contacted Apple support for either a refund or grant me with a developer account. They denied it and said only my bank can do anything about it. I went to the bank and they said only Apple can do anything on it. Now I don't have developer account and I have lost $105. What will I do?
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"Hello, I am not a developer, but I have a problem with Viber. Audio messages are not downloading, and pictures are loading poorly. This happened after I switched from my Samsung to an iPhone 14 Pro Max. I've tried reinstalling, the internet is good, and my girlfriend with the same phone has a similar issue."
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Downloading Xcode used to be reliable. Now it only takes a single sub-second outage of your network to kick the download into oblivion and make it start again. Please can you put fault tolerance and recivery back into App Store for downloads. Not only does it take 10x as long with all the restarts, on some networks (like Starlink) where sub-second disconnects are expected, it uses up your entire data allowance by (for example) downloading 99% of the 3.21GB and then starting again, and again, and again.... I've reported this on feedback assistant, but did not get a repsonse. Alternativey do we need to go back to days of Mac OSX Tiger and ship developer CDs! I remeber getting my first developer kit back in the day, in a big box full of CDs and printed manuals! I think I still have them somewhere... and UPS would turn up every now and again with updates on CD! Ahhh....
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Currently, I am encountering a challenge in releasing my application in Somalia as the country is not listed in the App Store distribution options. Even the Apple support team has not been able to provide sufficient information on this matter. I kindly seek assistance from anyone who can guide me through the necessary procedures to make my application available for users in Somalia. Your insights and help on this issue would be greatly appreciated.
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I'm unable to file bug reports in Feedback Assistant. To reproduce: Navigate to https://feedbackassistant.apple.com/ (I'm logged in) Click the Create button in the header, taking you to https://feedbackassistant.apple.com/new-form-response Click any category button Expected: A form to fill out Actual: A blank white screen; no way to fill out the form I've tested this in Safari 17.1 and Chrome 119 on macOS Sonoma 14.1 I see an error in when I open Safari Web Inspector: Failed to load resource: the server responded with a status of 404 (Not Found) https://appleseed.apple.com/sp/en-US/feedback/forms/3027
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Hi, If any Apple Employee is reading this.. we can't upload new version of Apps. Pass the word. You have a huge bug in iTunes Connect. Here's what happens: Press + for a new version. Press Prices and availability 3... BAMM.. its gone 4. When you try again, it will tell you that version has already been used.
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Hi all I have made an application on Windows Adobe Animate /Air ios. when I tried to get a provisioning profile from Adobe, they said I would have to get this from Apple. So I had to join an Apple developers program which I did at a cost of £79 non-refundable. I began to make up my Provisioning profile on apple developers site and at the very end of the process it told me to press a dedicated button on my Apple computer well I don't have an Apple computer that's why I made the application on Windows Adobe Animate with Air ios converter. When I pointed this out to Adobe their reply was to ask Apple if there is a way round this problem. Well I am asking you guys, is there a way round this? Alan
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After filling out all the boxes and entering the captcha - an error pops up, second day in a row. What should I do, please tell me? [Personal Information Edited by Moderator]
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Hi, I am using the Apple TV application on a computer with Windows 10. For some time now I have had problems with playing video material. It often happens that there is a black screen in the background, there is sound playing and at some point the entire application freezes. only restarting the computer will help. I was looking for a solution on the Internet and found that many people had a similar problem. The second problem is that the video cannot be played at all, and video clips do not work in the Apple Music application. Only resetting the application helps. The attached video shows a problem with displaying subtitles embedded in the movie "An Apple Original", this problem does not occur in trailers, etc. This can be seen at the end of the trailer where the inscription "December 15 ", he just doesn't blink. I would like to point out that this effect does not occur when I watch it through the Chrome browser. I use the application because it is possible to download a movie/series to disk, which allows me to eliminate any overdubs and jams by streaming directly. From what you can see, both applications are in the beta, preview phase. Have any of you had similar problems? Where can I report it so that developers (I don't know if it's Apple or Microsoft) eliminate it? So when will both applications be released in their final version? https://photos.app.goo.gl/1zuyLS5KjGhSRHM87 Thank you in advance for your answer and help. Regards.
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we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
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salutare tuturor Ajutatima va rog cu o problema, am resetat iphoneul 13 pentru a elibera spatiul de stocare, dupa resetarea acestua cand vreau sal configurez, imi cere id ul si parola, am incerct sa le pun dar imi spune ca parola dau id ul este gresit, am incercat sa schimb parola, dar nu merge, nu pot face nimic acum, *** pot rezolva aceasta problema, nu am nici o metoda de recuperare a parolei
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There are several questions regaring the following guide about Interoperability requests in the EU. Will other developers be able to use all the APIs that have been created? For non-EU applications? If it's a private API, would there be a list of all the APIs that have been implemented to see who has which one? Will there be a difference in priority between feature requests submitted through Feedback Assistant and interoperability requests?
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Recently, our team bumped into a crash that we cannot resolve. We looked for help everywhere. I asked people here on forums, team asked about 10 fellow developers and the question on SO was created. Nobody knows the reason for the crash, nobody can find a workaround. So, as the last resort, I called for Apple Technical Support (aka code-level support). I assumed that people there understand how things work under the hood. Considering that this service is limited (2 TSI per year, otherwise paid), I expected the quality to be high. In fact, it didn't help us to resolve the problem, and I was disappointed how irrelevant the provided support could be. TLDR: The dev didn't even open the test project! I described the memory crash with WidgetKit-based complication. I spend my time capturing video, finding watch logs on my iPhone and creating a sample project. I attached console output, stack traces and a couple of screenshots. I even provided a .watchface file, so they can reproduce the configuration. This together took about 6-8 hours of work. I explained what happens in detail: steps to reproduce, what I've tried. I asked the support to recommend me way to present only the specified complications. Then I submitted the issue and started to wait. It took them 1 week to responsd. I pointed my sight on the email with excitement, expecting to finally get the resolution. But what I found there was disappointing. The software engineer, Rico, quoted only a couple of sentences from my list. His letter contained only 4 lines of text (not including greetings and cheers). In the first line he recommended to use preprocessor macro to enable only necessary complications, which is nonsense. Of course we need to change complications dynamically, when the user selects them. I two next lines he recommends to use if statement in WidgetBundle to dynamically unlock the complications. I already knew that it isn't possible. Because, quote: "if statements in a WidgetBundleBuilder can only be used with #available clauses" @available(*, unavailable, message: "if statements in a WidgetBundleBuilder can only be used with #available clauses") public static func buildOptional<W>(_ widget: W?) where W : Widget The last line cancelled everything before, Rico said that this can't be done at runtime. Probably, he added that after reading the documentation, but forgot to edit his previous statements. I didn't give up completely. I decided to skip the design discussions and get the info that Rico could probably have, due to his access to the software. Why the extension using so much memory? I also asked him, if he was able to build the project and reproduce the bug. Another week passed. I'm sending a follow-up message. That worked, after another 3 days I got the response: Finally some useful information! Timeline and views are being archived to disk (all simultaneously), that's why the memory usage is so high. Basically, a widget design issue. But anyway, we have what we have. Then next line, he has written this: "Complications are deprecated". What? But wait, he thinks that we use ClockKit, and recommends migrating to WidgetKit. So Rico completely forgot that we discussed WidgetBundle and SwiftUI before 🤡 He honestly tells me that he didn't open the project. Why? Because "Complications are unlikely to be supported", he says. So he "forgot" WidgetKit on intention, this gave him an excuse to ignore the sample project. My time was invested for nothing! I believe there's no need in further conversation with Rico. I will provide the detailed feedback to the Apple. And I'm posting it publicly to make sure that Rico gets the attention he deserves. If you want to know more technical details about the issue, you can check the following links: https://stackoverflow.com/q/77855303/1746142 https://developer.apple.com/forums/thread/744726
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Excuse my English. In Greece where I live the apple service is terrible and you can't find a solution. After using android for 15+ years I decided to switch to iphone (iOS) and got the shock of my life. The obvious settings that exist on android on iOS do not exist. For example I have a lot of trouble with the keyboard keys, because it has small keys, I almost can't type text. The settings from "Accessibility" (I'm considered rather handicapped) to enlarge text (I don't know if it also enlarges the keyboard) spoil texts in apps e.g. in X). Also in Greek it doesn't give the possibility to change the layout and I am forced to use Google's gboard or Microsoft's SwiftKey. Also in Adobe Acrobat the list of files in the cloud is flickering. https://www.youtube.com/shorts/Z3s-XpswXe4 ...and the service for printing https://youtube.com/shorts/-3w8-ycR-dc?si=JpJ0mQTeGOaX6DA8 Incredibly stupid problems!
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