Mac App Store

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The Mac App Store allows users around the world to discover and download your macOS apps.

Posts under Mac App Store tag

28 Posts

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My app rating stucked
Hi, One of my application doesn't get rating updates on AppStore. On https://appstoreconnect.apple.com/ Ratings and Reviews page I see that app got 19 Ratings with average 3.8 out of 5. But on AppStore it just have 5 ratings with average 3.4 out of 5. See attached screenshots: AppStore: AppStore Connect: . Please help me to figure out with this issue and hope we can fix rating on AppStore page accordingly to AppStore Connect. Thanks, Alex
2
0
214
Jun ’25
dlopen and dlsym loadable modules located in app directory
Hi, I encounter problems after updating macOS to Sequoia 15.5 with plugins loaded with dlopen and dlsym. $ file /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib: Mach-O universal binary with 2 architectures: [x86_64:Mach-O 64-bit bundle x86_64] [arm64:Mach-O 64-bit bundle arm64] /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib (for architecture x86_64): Mach-O 64-bit bundle x86_64 /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib (for architecture arm64): Mach-O 64-bit bundle arm64 I am currently investigating what goes wrong. My application runs in a sandboxed environment.
2
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181
Jun ’25
Mac App Store purchase confirmation dialog; Purchase button is missing
Since some time now, when users try to buy my App on the Mac App Store or want to start the trial, the system dialog to confirm the purchase is not working correctly. The dialog is sticking to the upper border of the screen behind the menubar and can‘t be moved. And - this is the real problem - users can not confirm the purchase, because the button (or Touch ID field) is not shown. Only the cancel button is there and clickable. Usually (where the arrow points) there is the Touch ID symbol, the password field or purchase button. Any ideas?
1
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241
May ’25
Mac App Store TestFlight not available when using non-Xcode developer tools
@Quinn, The application which is not made with Xcode, has a provision profile, but App Store Connect says "Not Available for Testing". My Googlefu appears weak as I can't seem to figure out why this is, except that it mentions you need to be using Xcode 13 or newer. Am guessing Xcode is adding some meta data to the Info.plist file which TestFlight requires. Is it possible to know which keys and values are required to satisfy TestFlight? If it's not plist keys, is there something else that's needed, that can be shared? We can do this privately if desired.
2
0
1.5k
May ’25
What can trigger "App uses the itms-services URL scheme to install an app" rejection?
I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason: Guideline 2.5.2 - Performance - Software Requirements The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app. However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'. Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?
3
2
1.4k
Apr ’25
[macOS] AppTransaction questions (internet connection requirement)
Hello, I hope to find out more about how AppTransaction works on macOS, specifically about its internet connection requirements: if I use this to validate that the app is a legit purchase from the Mac App Store, I would not want it to have an always-on requirement just to validate. Does AppTransaction require the user to always be online for AppTransaction.shared ? When an app is downloaded from the Mac App Store, is the data needed for AppTransaction automatically embedded during that download, or is that data downloaded upon first launch of the app, therefore requiring an internet connection at launch time? Once the data/receipt has been downloaded by AppTransaction, is it cached until the app's next update, or is it cleared at some time during the version's life and needs to be re-downloaded, therefore requiring an internet connection at launch? Where is that receipt/data stored? Also, if you don't mind me sneaking in this non-related but sort of related question, in terms of receipt validation: Does macOS Sequoia's MAC address rotation feature affect receipt validation in any way when using IOKit? Thank you kindly, – Matthias
2
4
654
Apr ’25
My app rating stucked
Hi, One of my application doesn't get rating updates on AppStore. On https://appstoreconnect.apple.com/ Ratings and Reviews page I see that app got 19 Ratings with average 3.8 out of 5. But on AppStore it just have 5 ratings with average 3.4 out of 5. See attached screenshots: AppStore: AppStore Connect: . Please help me to figure out with this issue and hope we can fix rating on AppStore page accordingly to AppStore Connect. Thanks, Alex
Replies
2
Boosts
0
Views
214
Activity
Jun ’25
dlopen and dlsym loadable modules located in app directory
Hi, I encounter problems after updating macOS to Sequoia 15.5 with plugins loaded with dlopen and dlsym. $ file /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib: Mach-O universal binary with 2 architectures: [x86_64:Mach-O 64-bit bundle x86_64] [arm64:Mach-O 64-bit bundle arm64] /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib (for architecture x86_64): Mach-O 64-bit bundle x86_64 /Applications/com.gsequencer.GSequencer.app/Contents/Plugins/ladspa/cmt.dylib (for architecture arm64): Mach-O 64-bit bundle arm64 I am currently investigating what goes wrong. My application runs in a sandboxed environment.
Replies
2
Boosts
0
Views
181
Activity
Jun ’25
Mac App Store purchase confirmation dialog; Purchase button is missing
Since some time now, when users try to buy my App on the Mac App Store or want to start the trial, the system dialog to confirm the purchase is not working correctly. The dialog is sticking to the upper border of the screen behind the menubar and can‘t be moved. And - this is the real problem - users can not confirm the purchase, because the button (or Touch ID field) is not shown. Only the cancel button is there and clickable. Usually (where the arrow points) there is the Touch ID symbol, the password field or purchase button. Any ideas?
Replies
1
Boosts
0
Views
241
Activity
May ’25
Mac App Store TestFlight not available when using non-Xcode developer tools
@Quinn, The application which is not made with Xcode, has a provision profile, but App Store Connect says "Not Available for Testing". My Googlefu appears weak as I can't seem to figure out why this is, except that it mentions you need to be using Xcode 13 or newer. Am guessing Xcode is adding some meta data to the Info.plist file which TestFlight requires. Is it possible to know which keys and values are required to satisfy TestFlight? If it's not plist keys, is there something else that's needed, that can be shared? We can do this privately if desired.
Replies
2
Boosts
0
Views
1.5k
Activity
May ’25
What can trigger "App uses the itms-services URL scheme to install an app" rejection?
I'm an indie developer. My latest minor update for my game which has been on the Mac App Store for 13 years and which has spent time at #1 on the download charts just started getting rejected for the following reason: Guideline 2.5.2 - Performance - Software Requirements The app installed or launched executable code. Specifically, the app uses the itms-services URL scheme to install an app. However my app is certainly not installing any apps and to the best of my knowlege it is not using any itms/itunes/etc. type URLs in any way, so I can't figure out what would be triggering this claim. Inquiries as to what app I am supposedly installing or what URL I am supposedly using have yielded 'no further information can be provided'. Has anyone run into something similar? Any ideas on obscure scenarios that could trigger this particular rejection? Or any advice on what one should do in my situation? I feel a bit stuck. Has anyone had luck with the appeal process for this sort of thing (to at least get more information)?
Replies
3
Boosts
2
Views
1.4k
Activity
Apr ’25
Transfer app failed because sharing a group container.
I have a very embarrassing problem. that I can't transfer my macOS app to another account. and above is wrong picture. I already tried to delete the apps group. but it doesn't work. this transfer is very important for our team. if anyone can tell me how to do, I will be very grateful.
Replies
18
Boosts
1
Views
3.7k
Activity
Apr ’25
[macOS] AppTransaction questions (internet connection requirement)
Hello, I hope to find out more about how AppTransaction works on macOS, specifically about its internet connection requirements: if I use this to validate that the app is a legit purchase from the Mac App Store, I would not want it to have an always-on requirement just to validate. Does AppTransaction require the user to always be online for AppTransaction.shared ? When an app is downloaded from the Mac App Store, is the data needed for AppTransaction automatically embedded during that download, or is that data downloaded upon first launch of the app, therefore requiring an internet connection at launch time? Once the data/receipt has been downloaded by AppTransaction, is it cached until the app's next update, or is it cleared at some time during the version's life and needs to be re-downloaded, therefore requiring an internet connection at launch? Where is that receipt/data stored? Also, if you don't mind me sneaking in this non-related but sort of related question, in terms of receipt validation: Does macOS Sequoia's MAC address rotation feature affect receipt validation in any way when using IOKit? Thank you kindly, – Matthias
Replies
2
Boosts
4
Views
654
Activity
Apr ’25
What causes the "You're all set" alert to be shown after making IAP
Originally I thought this was shown by the OS after finishTransaction was called but it seems to be happening earlier, like when the transaction status changes to SKPaymentTransactionStatePurchased correct?
Replies
0
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0
Views
87
Activity
Apr ’25