StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

Posts under StoreKit tag

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StoreKit.product.purchase returns success, but subscription does not appear in Settings
Description: We are developing an iOS app that offers only one auto-renewable subscription. Recently, a user who had not subscribed for over a year purchased the subscription again through our app. However, when they checked Settings > Subscriptions, the new subscription did not appear. Instead, only their past subscription history was visible, and there was no option to cancel the new subscription. We have verified this issue with a screenshot provided by the user. Additionally, we checked our app’s logs and confirmed that StoreKit.product.purchase successfully returned .success, indicating that the purchase was processed correctly. Code used for purchase: let result = try await product? .purchase(options: [ .appAccountToken(uuid) ]) switch result { case .success(let verificationResult): switch verificationResult { case .verified(let transaction): addPurchaseLog("verificationResult.verified.") case .unverified(_, let verificationError): addPurchaseLog("verificationResult.unverified.") case .userCancelled, .pending, .none: addPurchaseLog("verificationResult.userCancelled or .pending or .none") @unknown default: addPurchaseLog("verificationResult.unknown.") } Despite the successful purchase, the new subscription does not appear under the user's active subscriptions. Could this be a bug in StoreKit? If there are any known issues or workarounds, we would appreciate any guidance. Environment: Xcode: 16.2 iOS version: 16.0+
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246
May ’25
Cannot see support instruction pages or entitlement request page for external purchase links.
Hello! I am trying to get my app set up to support external payments. The snag I am hitting at the moment is it seems that relevant pages are not accessible? There is this old EU doc https://developer.apple.com/support/apps-using-alternative-payment-providers-in-the-eu/ But the more updated US doc titled "Distributing apps in the U.S. that provide an external purchase link - Support" is not available where it should be https://developer.apple.com/support/storekit-external-entitlement-us/ In addition the link for requesting the entitlement seems to be broken https://developer.apple.com/contact/request/storekit-external-entitlement-us/ Any idea how one can access these? Perhaps this is just a temporary error?
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120
May ’25
In-app purchase for auto-renewals subscription for sandbox
Dear Apple Support Team, We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment. On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL. For your reference, the webhook URL we have set in App Store Connect (Sandbox) is: https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered. We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
3
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276
May ’25
The Apple review team is unable to fetch in-app purchase products.
Hello, I’ve uploaded a new build of my macOS app with the first two in-app purchases, but it was rejected under 2.1.0 Performance: App Completeness. After further investigation, it seems that the Apple review team is unable to fetch products. The following code: private let productIDs = ["co.app.freetrial", "co.app.full"] self.products = try await Product.products(for: productIDs) is returning an empty array. (In the TestFlight build, it correctly returns the products.) For me, everything works as expected via Xcode and on a fresh machine using TestFlight. Here’s what I’ve tried so far: The in-app purchases were added to the binary with the first build. I confirmed that each in-app purchase is free of any yellow or red warning messages. Downloaded the app from TestFlight and confirmed that all in-app purchases are available. Updated the in-app purchase price in App Store Connect and verified that the new price is reflected in the app (to rule out any ID mismatches). Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with in-app purchases for the review team.) I created a new build using a 3rd-party certificate and a provision profile. (Older builds - before adding in-app purchases - were signed with a development certificate and no provision profile, yet they still made it to the App Store. I’m not sure how that was possible or if it contributed to this issue.). Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products. Any guidance on how to resolve this would be greatly appreciated. Thank you
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273
May ’25
StoreKit beginRefundRequest issue
I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?
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482
May ’25
InvalidRequestError on iOS 18.4
We’ve recently encountered an increased rate of purchase errors StoreKit.InvalidRequestError error 1 (https://developer.apple.com/documentation/storekit/invalidrequesterror) specifically on iOS 18.4. We suspect this might be related to the new Advanced Commerce API introduced by Apple, although we haven’t made any changes related to this API in our app. Have you experienced similar issues since the release of iOS 18.4 or when integrating the Advanced Commerce API? Any insights or suggestions would be greatly appreciated. Thanks!
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324
May ’25
Calling StoreKit Swift from C++
What is the most obvious method of calling StoreKit from C++. I'm getting blocked by the fact that most of the critical StoreKit calls are async and functions marked a sync don't show up in the swift header for me to call from C++ (at least as far as I can tell). I'm trying to call let result = try await Product.products(for:productIDs) or let result = try await product.purchase() And C++ can't even see any functions I wrap these in as far as I can tell because i have to make them async. What am I missing? I tried a lot of alternates, like wrapping in Task { let result = try await Product.products(for:productIDs) } and it gives me 'Passing closure as a sending parameter' errors. Also when I try to call the same above code it gives me 'initializtion of immutable value never used' errors and the variables never appear. Code: struct storeChooser { public var productIDs: [String] public function checkProduct1 { Task { let result = try await Product.products(for: productIDs) } The above gives the initialization of immutable value skipped, and when I create a @State var products Then I get the 'passing closure as a sending parameter' error when i try to run it in a task it appears if I could make the function async and call it from C++ and have it return nothing it may work, does anyone know how to get C++ to see an async function in the -Swift.h file?
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May ’25
Swift / C++ Interop with Storekit - actor isolated structure cannot be exported to C++
I can't find a viable path to call StoreKit from C++ right now and would love some ideas. I'm implementing the code exactly as shown at 4:09 in https://developer.apple.com/videos/play/wwdc2023/10172/ However when I add any StoreKit functionality in I immediately get "Actor isolated structure cannot be exposed in C++" This makes me think I can't create a StoreKit view and call it from C++? Am I missing a better way? I don't think I can have another structure that holds the storeChooser in it because it will have the same problem (I assume, although I will check). Part of the issue seems to be that my app is C++ so there is no main function called in the swift for me to open this view with either, I was going to use the present function Zoe described (as below). I've tried a lot of alternative approaches but it seems to be blocking async functions from showing in C++ as well. So I'm not sure how to access the basic product(for:) and purchase(product) functions. import Foundation import StoreKit import SwiftUI public struct storeChooser: View { public var productIDs: [String] public var fetchError: String //@State //Note this is from the UI @State public var products: [Product] = [] // @State private var isPresented = true // weak private var host: UIViewController? = nil public init() { productIDs = ["20_super_crystals_v1"] products = [] self.fetchError = "untried" } public var body: some View { VStack(spacing: 20) { Text( "Products") ForEach(self.products) { product in Button { //dont do anything yet } label: { Text("\(product.displayPrice) - \(product.displayName)") } } }.task { do { try await self.loadProducts() } catch { print(error) } } } public func queryProducts() { Task { do { try await self.loadProducts() } catch { print(error) } } } public func getProduct1Name() -> String { if self.products.count > 0 { return self.products[0].displayName } else { return "empty" } } private func loadProducts() async throws { self.products = try await Product.products(for: self.productIDs) } /* public mutating func present(_ viewController: UIViewController) { isPresented = true; let host = UIHostingController(rootView: self) host.rootView.host = host viewController.present(host, animated: true) } */ }
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159
May ’25
In-app purchases and sandbox account testing are terribly slow
Since last week while testing our in-app purchases with a sandbox account, I often wait for a minute or longer to receive any feedback from the app store. This is the case within the app but also in the developer settings -> sandbox account -> subscriptions. My task is to implement subscription management with a third party server. This sadly prevents me from using StoreKit2 and the transaction manager within XCode, which I've enjoyed in the past. Testing with sandbox accounts is extremely frustrating due to these problems. Other posts on this forum have highlighted similar issues so I want to ask: what is the cause and when can we expect a stable version again?
0
2
162
May ’25
StoreKit Sandbox – Intermittent "Invalid Product Identifier" Errors
We are experiencing an issue with StoreKit in the sandbox environment. When performing an SKProductsRequest, some or all of the product identifiers we provide are returning in invalidProductIdentifiers of SKProductsResponse, even though all of them are valid and approved. This issue started occurring today and seems intermittent—occasionally, a previously failing product identifier works after one or two retries without any changes on our end. We have verified that: All product identifiers are correctly configured and approved in App Store Connect. There are no recent changes to our product configuration. The same identifiers have worked previously without issue. Could you please assist us in identifying the cause of this behavior or let us know if there is an ongoing issue affecting StoreKit sandbox services? Thank you for your support.
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650
May ’25
In-app purchases and Sandbox account problems
Since last week while testing our in-app purchases, I've had a lot of trouble with the sandbox account and StoreKit. I often had to wait for a minute or longer to get a response from the app store, or timed out before that. This occurs within the app but also when managing subscriptions under deverloper options -> sandbox account -> subscriptions. Here is one of the error responses: <SKPaymentQueue: 0x106ba06f0>: Payment completed with error: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=CHE, NSUnderlyingError=0x106922010 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." The task I'm trying to accomplish is change our third party verification and subscription management server. Because of this I can sadly not use StoreKit2 and the transaction manager within Xcode, which I enjoyed a lot in the past. Working with sandbox accounts is very frustrating like this and I'm not confident to release our app with new subscription management until I can properly test this. I've seen similar topics in this forum and so I want to ask: What might be the cause for these problems and when can we expect a stable verison again?
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213
May ’25
Transaction.currentEntitlements is not consistent
I've recently published an app, and while developing it, I could always get consistent entitlements from Transaction.currentEntitlements. But now I see some inconsistent behaviour for a subscribed device in the AppStore version. It looks like sometimes the entitlements do not emit value for the subscriptions. It usually happens on the first couple tries when the device goes offline, or on the first couple tries when the device goes online. But it also happens randomly at other times as well. Can there be a problem with Transaction.currentEntitlements when the connectivity was just changed? Of course my implementation may also be broken. I will give you the details of my implementation below. I have a SubscriptionManager that is observable (irrelevant parts of the entity is omitted): final class SubscriptionManager: NSObject, ObservableObject { private let productIds = ["yearly", "monthly"] private(set) var purchasedProductIDs = Set<String>() var hasUnlockedPro: Bool { return !self.purchasedProductIDs.isEmpty } @MainActor func updatePurchasedProducts() async { var purchasedProductIDs = Set<String>() for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.revocationDate == nil { purchasedProductIDs.insert(transaction.productID) } else { purchasedProductIDs.remove(transaction.productID) } } // only update if changed to avoid unnecessary published triggers if purchasedProductIDs != self.purchasedProductIDs { self.purchasedProductIDs = purchasedProductIDs } } } And I call the updatePurchasedProducts() when the app first launches in AppDelegate, before returning true on didFinishLaunchingWithOptions as: Task(priority: .high) { await DependencyContainer.shared.subscriptionManager.updatePurchasedProducts() } You may be wondering maybe the request is not finished yet and I fail to refresh my UI, but it is not the case. Because later on, every time I do something related to a subscribed content, I check the hasUnlockedPro computed property of the subscription manager, which still returns false, meaning the purchasedProductIDs is empty. You may also be curious about the dependency container approach, but I ensured by testing multiple times that there is only one instance of the SubscriptionManager at all times in the app. Which makes me think maybe there is something wrong with Transaction.currentEntitlements I would appreciate any help regarding this problem, or would like to know if anyone else experienced similar problems.
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3.0k
May ’25
TestFlight App uses wrong sandbox account for payment
I'm using TestFlight to test an app with payment/subscription functionality. I created sandbox accounts in AppStore Connect accordingly to be able to test the subscriptions. I'm logged in with the sandbox account. When I try to subscribe in the App the wrong account (this is my actual real AppleID) is used for the subscription although it is recognized that this is just a sandbox subscription. I tried: logging off/on into the sandbox account creating a totally new sandbox account trying to trigger the payment with no logged in sandbox account The result is always: in the payment popup it is stated that the purchase account will be my original AppleID and not a sandbox account. How can I switch the accounts? Is this a bug at Apple's side somehow?
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26k
May ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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May ’25
StoreKit 2 - Is it necessary to finish unverified transactions?
The sample code provided in https://developer.apple.com/wwdc21/10114 doesn't appear to call finish() on unverified transactions, and I haven't been able to find any documentation regarding what to do with unfinished transactions. However, Apple has always emphasized the importance of finishing transactions, and since a transaction object is provided even with the unverified state, I'd love some guidance!
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2.8k
May ’25
Facing the same error
We were facing the same error yesterday and tried many different solutions, but none of them worked. However, today the issue resolved itself and everything is working properly now. The issue we were facing was: #1. not getting any product in didReceive method of storekit. #2. it was working sometimes (i.e. if we try 3 times then 1 time we were getting the product
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May ’25
User charged, but .userCancelled returned
Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.
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May ’25
StoreKit.product.purchase returns success, but subscription does not appear in Settings
Description: We are developing an iOS app that offers only one auto-renewable subscription. Recently, a user who had not subscribed for over a year purchased the subscription again through our app. However, when they checked Settings > Subscriptions, the new subscription did not appear. Instead, only their past subscription history was visible, and there was no option to cancel the new subscription. We have verified this issue with a screenshot provided by the user. Additionally, we checked our app’s logs and confirmed that StoreKit.product.purchase successfully returned .success, indicating that the purchase was processed correctly. Code used for purchase: let result = try await product? .purchase(options: [ .appAccountToken(uuid) ]) switch result { case .success(let verificationResult): switch verificationResult { case .verified(let transaction): addPurchaseLog("verificationResult.verified.") case .unverified(_, let verificationError): addPurchaseLog("verificationResult.unverified.") case .userCancelled, .pending, .none: addPurchaseLog("verificationResult.userCancelled or .pending or .none") @unknown default: addPurchaseLog("verificationResult.unknown.") } Despite the successful purchase, the new subscription does not appear under the user's active subscriptions. Could this be a bug in StoreKit? If there are any known issues or workarounds, we would appreciate any guidance. Environment: Xcode: 16.2 iOS version: 16.0+
Replies
4
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0
Views
246
Activity
May ’25
Cannot see support instruction pages or entitlement request page for external purchase links.
Hello! I am trying to get my app set up to support external payments. The snag I am hitting at the moment is it seems that relevant pages are not accessible? There is this old EU doc https://developer.apple.com/support/apps-using-alternative-payment-providers-in-the-eu/ But the more updated US doc titled "Distributing apps in the U.S. that provide an external purchase link - Support" is not available where it should be https://developer.apple.com/support/storekit-external-entitlement-us/ In addition the link for requesting the entitlement seems to be broken https://developer.apple.com/contact/request/storekit-external-entitlement-us/ Any idea how one can access these? Perhaps this is just a temporary error?
Replies
0
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0
Views
120
Activity
May ’25
In-app purchase for auto-renewals subscription for sandbox
Dear Apple Support Team, We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment. On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL. For your reference, the webhook URL we have set in App Store Connect (Sandbox) is: https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered. We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
Replies
3
Boosts
1
Views
276
Activity
May ’25
The Apple review team is unable to fetch in-app purchase products.
Hello, I’ve uploaded a new build of my macOS app with the first two in-app purchases, but it was rejected under 2.1.0 Performance: App Completeness. After further investigation, it seems that the Apple review team is unable to fetch products. The following code: private let productIDs = ["co.app.freetrial", "co.app.full"] self.products = try await Product.products(for: productIDs) is returning an empty array. (In the TestFlight build, it correctly returns the products.) For me, everything works as expected via Xcode and on a fresh machine using TestFlight. Here’s what I’ve tried so far: The in-app purchases were added to the binary with the first build. I confirmed that each in-app purchase is free of any yellow or red warning messages. Downloaded the app from TestFlight and confirmed that all in-app purchases are available. Updated the in-app purchase price in App Store Connect and verified that the new price is reflected in the app (to rule out any ID mismatches). Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with in-app purchases for the review team.) I created a new build using a 3rd-party certificate and a provision profile. (Older builds - before adding in-app purchases - were signed with a development certificate and no provision profile, yet they still made it to the App Store. I’m not sure how that was possible or if it contributed to this issue.). Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products. Any guidance on how to resolve this would be greatly appreciated. Thank you
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3
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0
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273
Activity
May ’25
isEligibleForIntroOffer(for:) aways return ture
Product.SubscriptionInfo.isEligibleForIntroOffer(for: "21340582") In the production environment, I have already used the intro offer for this group, but this method still returns true.
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1
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0
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81
Activity
May ’25
isEligibleForIntroOffer(for groupID: String) aways return ture
Product.SubscriptionInfo.isEligibleForIntroOffer(for: "21340582") In the production environment, I have already used the intro offer for this group, but this method still returns true
Replies
1
Boosts
0
Views
110
Activity
May ’25
StoreKit beginRefundRequest issue
I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?
Replies
3
Boosts
0
Views
482
Activity
May ’25
InvalidRequestError on iOS 18.4
We’ve recently encountered an increased rate of purchase errors StoreKit.InvalidRequestError error 1 (https://developer.apple.com/documentation/storekit/invalidrequesterror) specifically on iOS 18.4. We suspect this might be related to the new Advanced Commerce API introduced by Apple, although we haven’t made any changes related to this API in our app. Have you experienced similar issues since the release of iOS 18.4 or when integrating the Advanced Commerce API? Any insights or suggestions would be greatly appreciated. Thanks!
Replies
1
Boosts
1
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324
Activity
May ’25
Calling StoreKit Swift from C++
What is the most obvious method of calling StoreKit from C++. I'm getting blocked by the fact that most of the critical StoreKit calls are async and functions marked a sync don't show up in the swift header for me to call from C++ (at least as far as I can tell). I'm trying to call let result = try await Product.products(for:productIDs) or let result = try await product.purchase() And C++ can't even see any functions I wrap these in as far as I can tell because i have to make them async. What am I missing? I tried a lot of alternates, like wrapping in Task { let result = try await Product.products(for:productIDs) } and it gives me 'Passing closure as a sending parameter' errors. Also when I try to call the same above code it gives me 'initializtion of immutable value never used' errors and the variables never appear. Code: struct storeChooser { public var productIDs: [String] public function checkProduct1 { Task { let result = try await Product.products(for: productIDs) } The above gives the initialization of immutable value skipped, and when I create a @State var products Then I get the 'passing closure as a sending parameter' error when i try to run it in a task it appears if I could make the function async and call it from C++ and have it return nothing it may work, does anyone know how to get C++ to see an async function in the -Swift.h file?
Replies
2
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0
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195
Activity
May ’25
Swift / C++ Interop with Storekit - actor isolated structure cannot be exported to C++
I can't find a viable path to call StoreKit from C++ right now and would love some ideas. I'm implementing the code exactly as shown at 4:09 in https://developer.apple.com/videos/play/wwdc2023/10172/ However when I add any StoreKit functionality in I immediately get "Actor isolated structure cannot be exposed in C++" This makes me think I can't create a StoreKit view and call it from C++? Am I missing a better way? I don't think I can have another structure that holds the storeChooser in it because it will have the same problem (I assume, although I will check). Part of the issue seems to be that my app is C++ so there is no main function called in the swift for me to open this view with either, I was going to use the present function Zoe described (as below). I've tried a lot of alternative approaches but it seems to be blocking async functions from showing in C++ as well. So I'm not sure how to access the basic product(for:) and purchase(product) functions. import Foundation import StoreKit import SwiftUI public struct storeChooser: View { public var productIDs: [String] public var fetchError: String //@State //Note this is from the UI @State public var products: [Product] = [] // @State private var isPresented = true // weak private var host: UIViewController? = nil public init() { productIDs = ["20_super_crystals_v1"] products = [] self.fetchError = "untried" } public var body: some View { VStack(spacing: 20) { Text( "Products") ForEach(self.products) { product in Button { //dont do anything yet } label: { Text("\(product.displayPrice) - \(product.displayName)") } } }.task { do { try await self.loadProducts() } catch { print(error) } } } public func queryProducts() { Task { do { try await self.loadProducts() } catch { print(error) } } } public func getProduct1Name() -> String { if self.products.count > 0 { return self.products[0].displayName } else { return "empty" } } private func loadProducts() async throws { self.products = try await Product.products(for: self.productIDs) } /* public mutating func present(_ viewController: UIViewController) { isPresented = true; let host = UIHostingController(rootView: self) host.rootView.host = host viewController.present(host, animated: true) } */ }
Replies
2
Boosts
0
Views
159
Activity
May ’25
In-app purchases and sandbox account testing are terribly slow
Since last week while testing our in-app purchases with a sandbox account, I often wait for a minute or longer to receive any feedback from the app store. This is the case within the app but also in the developer settings -&gt; sandbox account -&gt; subscriptions. My task is to implement subscription management with a third party server. This sadly prevents me from using StoreKit2 and the transaction manager within XCode, which I've enjoyed in the past. Testing with sandbox accounts is extremely frustrating due to these problems. Other posts on this forum have highlighted similar issues so I want to ask: what is the cause and when can we expect a stable version again?
Replies
0
Boosts
2
Views
162
Activity
May ’25
StoreKit Sandbox – Intermittent "Invalid Product Identifier" Errors
We are experiencing an issue with StoreKit in the sandbox environment. When performing an SKProductsRequest, some or all of the product identifiers we provide are returning in invalidProductIdentifiers of SKProductsResponse, even though all of them are valid and approved. This issue started occurring today and seems intermittent—occasionally, a previously failing product identifier works after one or two retries without any changes on our end. We have verified that: All product identifiers are correctly configured and approved in App Store Connect. There are no recent changes to our product configuration. The same identifiers have worked previously without issue. Could you please assist us in identifying the cause of this behavior or let us know if there is an ongoing issue affecting StoreKit sandbox services? Thank you for your support.
Replies
6
Boosts
16
Views
650
Activity
May ’25
In-app purchases and Sandbox account problems
Since last week while testing our in-app purchases, I've had a lot of trouble with the sandbox account and StoreKit. I often had to wait for a minute or longer to get a response from the app store, or timed out before that. This occurs within the app but also when managing subscriptions under deverloper options -&gt; sandbox account -&gt; subscriptions. Here is one of the error responses: &lt;SKPaymentQueue: 0x106ba06f0&gt;: Payment completed with error: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=CHE, NSUnderlyingError=0x106922010 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." The task I'm trying to accomplish is change our third party verification and subscription management server. Because of this I can sadly not use StoreKit2 and the transaction manager within Xcode, which I enjoyed a lot in the past. Working with sandbox accounts is very frustrating like this and I'm not confident to release our app with new subscription management until I can properly test this. I've seen similar topics in this forum and so I want to ask: What might be the cause for these problems and when can we expect a stable verison again?
Replies
0
Boosts
1
Views
213
Activity
May ’25
Transaction.currentEntitlements is not consistent
I've recently published an app, and while developing it, I could always get consistent entitlements from Transaction.currentEntitlements. But now I see some inconsistent behaviour for a subscribed device in the AppStore version. It looks like sometimes the entitlements do not emit value for the subscriptions. It usually happens on the first couple tries when the device goes offline, or on the first couple tries when the device goes online. But it also happens randomly at other times as well. Can there be a problem with Transaction.currentEntitlements when the connectivity was just changed? Of course my implementation may also be broken. I will give you the details of my implementation below. I have a SubscriptionManager that is observable (irrelevant parts of the entity is omitted): final class SubscriptionManager: NSObject, ObservableObject { private let productIds = ["yearly", "monthly"] private(set) var purchasedProductIDs = Set<String>() var hasUnlockedPro: Bool { return !self.purchasedProductIDs.isEmpty } @MainActor func updatePurchasedProducts() async { var purchasedProductIDs = Set<String>() for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.revocationDate == nil { purchasedProductIDs.insert(transaction.productID) } else { purchasedProductIDs.remove(transaction.productID) } } // only update if changed to avoid unnecessary published triggers if purchasedProductIDs != self.purchasedProductIDs { self.purchasedProductIDs = purchasedProductIDs } } } And I call the updatePurchasedProducts() when the app first launches in AppDelegate, before returning true on didFinishLaunchingWithOptions as: Task(priority: .high) { await DependencyContainer.shared.subscriptionManager.updatePurchasedProducts() } You may be wondering maybe the request is not finished yet and I fail to refresh my UI, but it is not the case. Because later on, every time I do something related to a subscribed content, I check the hasUnlockedPro computed property of the subscription manager, which still returns false, meaning the purchasedProductIDs is empty. You may also be curious about the dependency container approach, but I ensured by testing multiple times that there is only one instance of the SubscriptionManager at all times in the app. Which makes me think maybe there is something wrong with Transaction.currentEntitlements I would appreciate any help regarding this problem, or would like to know if anyone else experienced similar problems.
Replies
6
Boosts
7
Views
3.0k
Activity
May ’25
TestFlight App uses wrong sandbox account for payment
I'm using TestFlight to test an app with payment/subscription functionality. I created sandbox accounts in AppStore Connect accordingly to be able to test the subscriptions. I'm logged in with the sandbox account. When I try to subscribe in the App the wrong account (this is my actual real AppleID) is used for the subscription although it is recognized that this is just a sandbox subscription. I tried: logging off/on into the sandbox account creating a totally new sandbox account trying to trigger the payment with no logged in sandbox account The result is always: in the payment popup it is stated that the purchase account will be my original AppleID and not a sandbox account. How can I switch the accounts? Is this a bug at Apple's side somehow?
Replies
19
Boosts
12
Views
26k
Activity
May ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
Replies
1
Boosts
0
Views
558
Activity
May ’25
verifyReceipt ETIMEDOUT sandbox
The majority of our sandbox calls to verifyReceipt end in an ETIMEDOUT error. This is making it very difficult to verify our purchase flow for our pending release. We have not yet migrated to StoreKit 2 and still rely on this API endpoint. The Apple API status page reports no issues. Is anyone else encountering this?
Replies
1
Boosts
1
Views
181
Activity
May ’25
StoreKit 2 - Is it necessary to finish unverified transactions?
The sample code provided in https://developer.apple.com/wwdc21/10114 doesn't appear to call finish() on unverified transactions, and I haven't been able to find any documentation regarding what to do with unfinished transactions. However, Apple has always emphasized the importance of finishing transactions, and since a transaction object is provided even with the unverified state, I'd love some guidance!
Replies
4
Boosts
1
Views
2.8k
Activity
May ’25
Facing the same error
We were facing the same error yesterday and tried many different solutions, but none of them worked. However, today the issue resolved itself and everything is working properly now. The issue we were facing was: #1. not getting any product in didReceive method of storekit. #2. it was working sometimes (i.e. if we try 3 times then 1 time we were getting the product
Replies
2
Boosts
3
Views
177
Activity
May ’25
User charged, but .userCancelled returned
Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.
Replies
1
Boosts
1
Views
178
Activity
May ’25