StoreKit

RSS for tag

Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

Posts under StoreKit subtopic

Post

Replies

Boosts

Views

Activity

The operation could not be completed. (Error 2 in SKErrorDomain.) during subscription upgrade
I have a renewing monthly subscription in my app and recently added upgrade possibilities to yearly and 6 month subscriptions. Those new subscriptions were reviewed, approved and published to App Store. I'm showing a modal for users in the app from where they can upgrade their subscription. Upgrading was tested with real devices on Sandbox and TestFlight. There has been successful purchases through the in app modal in production app, and directly upgrading from App Store. However, for some users there seems to happen a failed transaction with paymentCancelled error code during the upgrade. The IAP is still successful, their subscription is upgraded and they haven't voluntarily canceled the IAP. The localized description of the error is "Toimintoa ei voitu suorittaa. (Virhe 2 kohteessa SKErrorDomain.)" which translates to "The operation could not be completed. (Error 2 in SKErrorDomain.)" These users have various iPhones (iPhone 12 Pro, iPhone 14 Pro, iPhone 15 Pro, iPhone 16 Pro) with up to date iOS versions (>= 18.3.1). I'm receiving DID_CHANGE_RENEWAL_PREF (UPGRADE) server notification of these purchases on my server. I haven't been able to reproduce this error myself. Any ideas why StoreKit might fail the transaction with paymentCancelled error but still successfully upgrade the subscription?
0
0
161
Mar ’25
No subscriptions showed to buy in release phase
I have auto-renewable subscriptions, and in Xcode everything works fine. It shows a list of subscriptions where I can make a test purchase. But when I send it for review, the review team, as well as TestFlight, simply do not have subscriptions. If the problem was in the code, it would not work in the sandbox as I think. But I think that I configured everything correctly in the subscription settings. The only thing: it shows there for the subscription in appstoreconnect that it is preparing for review, but nothing can be done about it, because it will be solved with the first release of the application. But I do not know where else to look and what to do. The problem is probably not in the code, but I also redirected the subscription config in appstoreconnect a bunch of times. I asked help on review team, no way. Tried to google and chat GPT, no ideas where to find a solution.
2
0
323
Mar ’25
Old developer account still receiving payments after migration
Hi, I've migrated my app to another developer account more than half a year ago, but I'm still receiving a few transaction payments in the old developer account, which currently has no app. The payment date shown in the report is last month. I'm wondering how could this happen. Is it possible for users to initiate a transaction half a year ago and only successfully pay it now?
1
0
66
Mar ’25
Issue with In-App Subscription Payments – Pending Transactions
Hi, I am experiencing an issue with in-app subscriptions in my React Native application known-singles, using the react-native-iap library. When a user subscribes to a plan, the transaction executes successfully, and a receipt is returned. However, the transaction remains in a pending state indefinitely and does not update. Additionally, the transaction amount is not deposited into my bank account, even though all banking details are correctly set up in App Store Connect. We have thoroughly debugged the issue on our end but could not identify the cause. TestFlight transactions complete successfully, but real purchases remain stuck in pending status. Here are the relevant details of our implementation: React Native version: 0.60.4 react-native-iap version: 4.2.2 Could you please assist in resolving this issue? Any guidance on why transactions are not being completed and why payouts are not being processed would be greatly appreciated. Looking forward to your support.
1
0
203
Mar ’25
No notification on declined pending transaction
I'm working on adding a single Non-Consumable In-App purchase to my app. Essentially a "try before you buy" type thing. Limited functionality unless the app is purchased. I am currently testing this using Xcode and the Manage StoreKit Transactions window. So far most everything appears to be working except for declined pending transactions. If I set Ask to Buy to Enabled, the Ask Permission (for parent or guardian) dialog appears. After pressing the Ask button, I see a transaction listed as Pending Approval. If I Approve the transaction, then my app is notified and all is well. However, if I Decline the transaction then my app is not notified. Is that normal? Also, how do I (i.e. the app) know that there is a pending transaction?
0
0
32
Mar ’25
Cannot use proper sandbox account for internal tester on TestFlight
I cannot test IAP using sandbox account that I logged on from settings, it keeps show my regular Apple ID when I try to test IAP from TestFlight This issue frustrate me and bunch of my colleagues, we cannot manage our subscription when sandbox account is default choosing Apple ID I've seen people complaining about this issue a lot Any help on resolving this issue would be really appreaciated
0
0
45
Mar ’25
Transaction ID Misassociation in IAP Subscription API
Dear Apple Support Team, Hello! I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you. Issue Description: When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data. Here are the relevant log details for your reference: API Endpoint Requested: https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A} (Note: The link is a placeholder for the actual API endpoint.) Log Information on February 21, 2025, at 09:40:09: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_A}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } Log Information on March 21, 2025, at 09:38:49: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_B}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data. I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support! Best regards!
3
3
367
Mar ’25
How to test each status of Get All Subscription Statuses of App Store Server API
I am currently using the App Store Server API Get All Subscription Statuses in the app I am in charge of. Please let me confirm the following regarding Get All Subscription Statuses. ■Prerequisites The language used is Objective-c, and I am using both XCode 15 and 16. I also have an App Store Connect account. ■Questions Is it possible to set and test each status of the App Store Server API Get All Subscription Statuses with TestFlight?
0
0
44
Mar ’25
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
9
1
1.9k
Mar ’25
Does originalTransactionId change if a user resubscribes?
Hello, For In App Purchases with a renewable subscription, does the originalTransactionId change in the following scenarios? Case 1: A user subscribes to a subscription A within a Subscription Group SG1. The user then cancels it at the end of the month. Comes back later to subscribe to the same subscription A within the same Subscription Group SG1. Case 2: A user subscribes to a subscription A within a Subscription Group SG1. The user then cancels it at the end of the month. Comes back later to subscribe to subscription B within the same Subscription Group SG1.
3
1
1.1k
Mar ’25
"Bug description: We were unable to tap on 'Upgrade to Pro' button."
Hey guys, I am developing a habit tracker app right now. I know it's basic but it's my first app and I wanted an easy start but this is more of a struggle than I thought. So I am trying to publish my app fully on the App Store however everytime I do there is some kind of bug with it. But when I test it, it works perfect for me. Anyways, in this case the reviewer said when they go to the pro page of my app to purchase a pro subscription and try to press upgrade to pro nothing pops up. It pops up normally for me on my iPhone but not other devices. I wanted to make sure if this was normal or if there is something I am supposed to fix. Any help is appreciated. Thank you.
1
0
61
Mar ’25