I have two sandbox users in App Store Connect, as I'm trying to test in-app purchases and Family Sharing. They're set up fine; I can make purchases in the app. The issue is that the refund request sheet in my app sometimes shows properly and lets me request a refund, but I'd say >80% of the time the sheet just shows "Cannot Connect" with a "Retry" button. Hitting that button doesn't ever result in the sheet showing the refund page. The only fix for this is to delete the app from the device, and restart the device. This has to be a joke, right? I need to be able to test this IAP, and the sandbox environment is useless most of the time. Why? Anyone experiencing this sort of issue?

My IAPs no longer display for one of my apps. I'm not sure where to start to troubleshoot. Any ideas?

Hello, I’m trying to change my business model within the app, and following Apple’s documentation guidelines HERE I created this task in the main view of the app. It seems to work perfectly in the simulator, on physical devices, and on TestFlight. However, after releasing it to production and uploading the new version to the App Store, it doesn’t work, and all users, whether new or existing, are asked to subscribe. In the console, it appears to retrieve the transactions correctly, but in production, I’m not sure how to view the console or see what it’s retrieving. Here the sandbox receipt I obtained AppTransaction.shared obtained: { "applicationVersion" : "1", "bundleId" : "com.anestesiaIB.Drugs-Infusion-Calc", "deviceVerification" : "6M0Nnw14nSEOBVTPE\/\/EfnWSwLm7LFSlrpFEwxgH74SBHp5dSzBEm896Uvo42mwr", "deviceVerificationNonce" : "8a8238c0-0aee-41e6-bfb0-1cfc52b70fb6", "originalApplicationVersion" : "1.0", "originalPurchaseDate" : 1375340400000, "receiptCreationDate" : 1737577840917, "receiptType" : "Sandbox", "requestDate" : 1737577840917 } This are the processing log while verified the receipt New business model change: 1.7 Original versionéis components: ["1", "0"] Major version: 1, Minor version: 0 This user is premium. Original version: 1.0 This is my task... .task { do { let shared = try await AppTransaction.shared if case .verified(let appTransaction) = shared { let newBusinessModelVersion = (1, 7) // Representado como (major, minor) let versionComponents = appTransaction.originalAppVersion.split(separator: ".") if let majorVersion = versionComponents.first.flatMap({ Int($0) }), let minorVersion = versionComponents.dropFirst().first.flatMap({ Int($0) }) { if (majorVersion, minorVersion) < newBusinessModelVersion { self.premiumStatus.isPremium = true isPremium = true } else { let customerInfo = try await Purchases.shared.customerInfo() self.premiumStatus.isPremium = customerInfo.entitlements["premium"]?.isActive == true isPremium = self.premiumStatus.isPremium } } else { print("Error: obteining version components") } } else { print("Not verified") } } catch { print("Error processing transaction: \(error.localizedDescription)") } }

I am implementing promotional codes for auto-renewing subscriptions in my app. I need to create the codes and have them link to a discounted auto-renewing subscription. So my normal 1 month subscription is $24.99, I would like to offer users (new subscribers and existing/expired subscribers) the ability to enter a promo code that discounts the price of the first month to $4.99, then $24.99 after the initial first month. All users, regardless of whether or not they have has a previous subscription or not should be able to use this code for this discount. From what I am seeing in documentation, promo codes are only available to users that have had a subscription previously? Currently I am receiving the response "Offer Not Available" with the error: <SKPaymentQueue: 0x2815f0d60>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3904 "Offer Not Available" UserInfo={NSLocalizedDescription=Offer Not Available I simply do NOT understand why apple engineers have to make something that should be somewhat straightforward, be SO COMPLEX, then when you try to figure out whats going wrong, no meaningful error to troubleshoot. *** I have tried this on users that have had a previous subscription and still the same error.

I'm considering developing an app where users can create their own subscription plans by freely setting their prices, similar to YouTube's membership feature. I understand that in-app purchases must be used to unlock features within the app. With that in mind, I searched for APIs to enable this functionality but couldn't find relevant information. When I contacted Apple directly, they mentioned that they couldn't provide specific answers unless the app is under review. If anyone has knowledge about the following points, I would greatly appreciate your response: Is it possible to implement a feature similar to YouTube's membership using in-app purchase APIs? If it's not feasible with in-app purchases, is it allowed to use external payment services like Stripe?

https://developer.apple.com/documentation/appstoreserverapi/get-v2-history-_transactionid I would like to inquire about the detailed triggers for updating receipts in this API specification. Recently, I was using this API with sort=DESCENDING&revoked=false to retrieve the expiration date of the most recent receipt and determine the subscription status. However, for some reason, an old receipt with an earlier expiration date appeared as the first receipt, and I would like to know the reason for this. Can you provide information on what specific events or actions trigger the updating of receipts in this API? Also, regarding https://developer.apple.com/documentation/appstoreserverapi/status, will statuses 3 and 4 not be returned in the response unless the billing grace period is enabled in the App Store? -- Japanese こちらのAPI仕様ですが、どのようなトリガーでレシートが更新されるのか詳細に伺いたいです。 先日このAPIを使用してsort=DESCENDING&revoked=falseで一番最初のレシートの有効期限を取得して課金状態か判断していたのですが、どういったわけか一番最初のレシートに古い有効期限のレシートが入ってきたので理由を知りたいです。 また、https://developer.apple.com/documentation/appstoreserverapi/status のステータスはAppleStoreで請求猶予期間を有効化しないと3,4はレスポンスされませんか？

https://developer.apple.com/documentation/appstoreserverapi/get-v2-history-_transactionid I would like to inquire about the detailed triggers for updating receipts in this API specification. Recently, I was using this API with sort=DESCENDING&revoked=false to retrieve the expiration date of the most recent receipt and determine the subscription status. However, for some reason, an old receipt with an earlier expiration date appeared as the first receipt, and I would like to know the reason for this. Can you provide information on what specific events or actions trigger the updating of receipts in this API? Also, regarding https://developer.apple.com/documentation/appstoreserverapi/status, will statuses 3 and 4 not be returned in the response unless the billing grace period is enabled in the App Store?

Hi, In an auto-renewable subscription scenario, I receive a transaction from Product.Purchase and then send the transaction ID (e.g., 500000000738201) to my API server. After receiving the response, I called transaction.finish(). The account has purchased the subscription before and expired. So it's re-subscribe. And then, I received a RESUBSCRIBE notification from Apple’s server to my API server. I noticed a discrepancy where the transaction ID in the notification is decreased by one (e.g., 500000000738200 instead of 500000000738201). I’m wondering why this discrepancy occurs and how it happens. Best regards, RoyHuang

With the imminent suspension of SHA-1 on App Store receipts, we desperately need an objective C code sample demonstrating how to calculate the same SDH-256 hash on device to compared with the hash from the App Store receipt. The forced migration to SHA256 for app store receipts this month mean we have to rewrite our on device receipt validation code. However there is no documentation or objC sample code on how to validate the SHA256 hash from MAS receipts. Thje documentation at https://developer.apple.com/documentation/technotes/tn3138-handling-app-store-receipt-signing-certificate-changes/ does not give any detail on how to validate SHA256. All my 100+ hours of experimentation and trial and error attempting to create a matching SHA256 has on device have failed. We desperately need some ObjC Sample code to validate the SHA256 hash on device. Our existing SHA1 code is still working but we expect SHA1 hashes to disappear from MAS Receipts any day now. Tnanks for any advice !

when we test in app purchase feature in TestFlight, we realize that TestFlight using our real iCloud account in AppStore, but because the app installed from TestFlight, they know it is still "Testing Phase" so they purchase set to FREE. Now im asking about how to test in app purchase for CANCEL SUBSCRIPTION? I can't found in my real iCloud account, either for my sandbox account inside AppStore settings. Please any response will helpful. Thankyou.

What happens after 12 renewals? Does the subscription expire completely? The next day when I try to manage settings for my sandbox account it says it cannot connect. I cannot see the status of subscription in: Settings-> App Store -> Sandbox Account -> Manage Logging out and logging in of my regular account does not fix that. When I login with a different non-testflight sandbox account I can finally edit those settings. There are some missing details in documentation explaining testflight sandbox accounts. Do these accounts stop working after 12 auto-renewals? I need more specific details in order to ensure subscriptions will work properly during production.

When simulating a Storekit error like an invalid device verification or others of that type, should we finish a failed transaction? When I test with a Storekit configuration file, all failed transactions persist after every restart. The Apple-provided sample code for Storekit 2 has transactions finished only when they are successful.

No matter what I do whether I delete the app or reset my phone it still prompts me to log in to the previous sandbox test account. I'm not even signed into that account on my phone or in the App Store.

In all the illustrations of win-back offers, I see an example of "Get 3 months off, then $X/month", as seen below. First, I'm not exactly clear how each configuration translates into an actual offer in practice: If I want to offer 3 months off on an annual subscription, ie. only if the user pays for the annual offer (basically a 25% discount), is that possible? If I set a "Free" type, of 3 months, I guess that would allow the user to cancel before paying for the annual, correct? If I set a "Pay up front" type, with a 25% discount, how would that show up to the user on the App Store? Secondly, is eligibility to an offer determined by the user elapsing on the same subscription or any subscription in the same subscription group? Thank you

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Hi, I've some issues on my application about purchases. My app is available for iOS and tvOS. Some part of my code is the same on both target (my purchase code is one of them). The issue is: Some users can't do a purchase on Apple TV (but not all and I can't reproduce) Some users purchased on a device and are not considered as pro on the other device (logged with same apple account). Again it's not all. Here is my store code

I encountered a scenario involving a subscription and need to determine if it's a problem or an expected outcome. Here are the details: My service received a notification from Apple of type DID_CHANGE_RENEWAL_STATUS with subtype AUTO_RENEW_DISABLED. The status field received on the payload was equal to 1 - Active. (2024-12-19T15:34:53.801) My service again received a DID_CHANGE_RENEWAL_STATUS with subtype AUTO_RENEW_DISABLED. But the status field received was 2 - Expired. (2024-12-19T23:34:57.527) My service received an EXPIRED with subtype VOLUNTARY notification. (2024-12-19T23:35:01.669) Is the event 2 an inconsistent event? Since we are receiving a notification that means the auto renew was disabled when the subscription was already expired.

Greetings! I was reviewing the documentation for the Apple Store Server Notification v1 APIs and saw the deprecation notice. We are currently unable to migrate to v2 in the near future. With that in mind, I want to know if there were any plans to shut off v1, and if so, was there any timeline we could expect? Thank you in advance. Reference: https://developer.apple.com/documentation/appstoreservernotifications/app-store-server-notifications-version-1

I am looking to move from paid app to fremium without upsetting my existing users. I see WWDC2022 session where new fields introduced in iOS 16 are used to extract original application version user used to purchase the app. While my app supports iOS 14 and above, I am willing to sacrifice iOS 14 and go iOS 15 and above as StoreKit2 requires iOS 15 at the minimum. The code below is however only valid for iOS 16. I need to know what is the best way out for iOS 15 devices if I am using StoreKit2? If it is not possible in StoreKit2, then how much is the work involved in original StoreKit API(because in that case I can handle for iOS 14 as well)?

When simulating a Storekit error like an invalid device verification or others of that type, should we finish a failed transaction? When I test with a storekit configuration file, all failed transactions persist after every restart. The Apple-provided sample code for storekit 2 has transactions finished only when they are successful.