Hey folks! In one of our apps we're using the FamilyControls framework to manage the screentime for the child. The app requires the Guardian to activate a subscription on his/her device to enable the functionality for the Child on the child device. We're currently using StoreKit 2 to get notified when there is an active subscription. The issue we're seeing (and our users) is that an activated subscription isn't instantly propagated to the Family members, in this case the device belonging to the child. Is this a known bug, and are the possible any workarounds? Currently we have to ask our users to "Restore Purchase" or wait minutes/hours for the app to active, which isn't a viable solution. We want it to "just work" :) Sincerely, César Pinto Castillo Ambi Studio

アプリに課金を実装しようと思うのですが、もし不正利用された場合、アプリ側は基本的にApp Storeを通じて対応するよう案内するのが一般的と思いますが、Apple ID不正利用時とクレジットカード不正利用時で、アプリ側が行う標準的な対応プロセスは変わるのか教えていただきたいです。 また下記内容は標準的な対応プロセスとして問題ないでしょうか？
 ■Apple ID不正利用時 → ユーザー自身がAppleサポートに連絡し、パスワード変更・二段階認証の設定・不正購入の返金申請などを行うよう案内する。 ■クレジットカード不正利用時 → まずカード会社への連絡を促すが、アプリ内決済に関してはAppleのカスタマーサポート経由で返金や調査手続きを案内する 不正利用されたユーザーへの対応に備えて、アプリ側が考慮すべきことがあれば教えてください。

アプリ内課金を実装しようとしていますが、サーバサイドのセキュリティに関してについて質問です。 StoreKit２を使えばアプリとApp Store Connect間のレシート検証は不要だが、 購入情報をサーバーで管理する場合は アプリからサーバーに購入情報を渡す際にレシート検証する必要があると考えるがその認識であっているか教えていただきたいです。

The appTransactionID was recently introduced and is documented here: https://developer.apple.com/documentation/storekit/apptransaction/apptransactionid From the documentation: "The App Store generates a single, globally unique appTransactionID for each Apple Account that downloads your app and for each family group member for apps that support Family Sharing." This seems like a really useful identifier, so I was wondering about some edge cases of when using it: What happens if a user logs out of his AppStore account and keeps using the app? Is it available when the app is installed from Xcode? is it possible to set it to some value using StoreKit testing? Thanks

Dear Apple Developer Support, Our iOS application offers subscriptions with a free trial period. We understand that in South Korea, due to local subscription regulations, users must explicitly provide consent for recurring payments before the subscription converts from a free trial to a paid period. We have the following questions regarding how StoreKit handles this scenario: When a free trial is about to convert to a paid subscription for a user in South Korea, does StoreKit send a StoreKit.Message (or SKStorefront.Message) to the application to obtain the required consent for recurring payments? If such a message is sent, would the Reason for this message be StoreKit.Message.Reason.priceIncreaseConsent, or would it be another specific reason related to initial recurring payment consent after a trial? If our application receives such a message and we choose to defer its display, what is the maximum recommended or permissible deferral period? Is it possible to save the data of a received StoreKit.Message and display it to the user at a later time, for instance, after the application has been closed and subsequently reopened? Are there any best practices or limitations regarding this? We need this information to ensure our application correctly handles these consent requirements in compliance with South Korean policies and provides a smooth user experience. Thank you for your guidance.

Hello! The localization isn't working when using SubscriptionStoreView. The app hasn't been published yet. The subscription has been created and localization strings have been added. Status - ready to submit. Testing environment: Sandbox When calling SubscriptionStoreView, the debug console shows this error: GenerativeModelsAvailability.Parameters: Initialized with invalid language code: ru-RU. Expected to receive two-letter ISO 639 code. e.g. 'zh' or 'en'. Falling back to: ru Despite this, the subscription interface appears in English when Russian is expected. I don't use any locale setting for ru-RU anywhere in my code. The test device's region is set to Russia, and the language is Russian. Any help would be appreciated.

We offer a 3-day free trial, and our paywall clearly states that users will be charged after the trial ends. However, some users request refunds after the charge - even after fully using our app for days or even weeks. In some cases, refunds are approved despite the users having consumed our AI processing services for up to a month. Since our app relies on backend AI processing, each user session incurs a real cost. To prevent losses, we utilize RevenueCat’s CONSUMPTION_REQUEST system and have set our refundPreference to: "2. You prefer that Apple declines the refund". Until recently, Apple typically respected this preference, and 90% of refund requests were declined as intended. However, starting about a week ago, we observed a sudden reversal: Apple is now approving around 90% of refund requests, despite our refund preference. As a result, we are operating at a loss and have had to halt both our marketing campaigns and our 3-day free trial. We’re trying to understand whether this shift is due to a change in Apple’s refund policy, or if we need to handle CONSUMPTION_REQUEST differently on our end. Has anyone else experienced similar changes? Any insights would be greatly appreciated.

We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.

the email say this notification type will be available to you in production beginning May 27, 2025, and you can test it in sandbox now. but i didn't receice this notification yet

We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?

I'm encountering an issue with In-App Purchases on Apple TV (tvOS): When a user initiates an IAP for the first time, the system prompts them to sign in with their Apple ID, and the purchase proceeds normally. However, on subsequent purchase attempts, if the Apple ID session has expired or additional verification is required, the system redirects the user to the Settings app to sign in again. After the user signs in via Settings, the app does not automatically return to the foreground. The user must manually press the Menu button to come back. Is this is the normal behaviour of apple tv for InApp purchase? or did I need any code improvement to solve this? What I'm trying to achieve: I'd like the app to automatically return to the foreground once the user has completed the Apple ID login in Settings. Is this behavior supported on tvOS? If not, is there any known workaround or best practice to guide the user back to the app smoothly? Any advice or guidance from Apple or other developers would be greatly appreciated!

We are using consumable in-app purchases. Starting from May 27th, we began receiving refund callbacks with the notificationType set to ONE_TIME_CHARGE immediately after users successfully completed a payment. { "notificationType": "ONE_TIME_CHARGE", "signedPayload": "..." } During this period, we did not make any changes to our App release or server-side purchase handling logic. Could this issue result in actual refunds being processed? What steps should we take to resolve this issue? We also noticed in your changelog that a new notification type ONE_TIME_CHARGE has been introduced. Can we safely ignore callbacks with the ONE_TIME_CHARGE notification type without affecting refund processing or user experience?

Hello Apple Support Team, We're a developer team that has created an app with subscription-based features, and we've been using App Store Server Notifications to receive updates about user subscription status changes. I'm reaching out to inquire about potential modifications to the App Store Server Notifications approach that might have improved notification delivery times for my app. So on our appstore app, when a user purchases a subscription, the apple server notifications reach our server and send us the complete detail of that user’s purchase for eg he upgraded or downgraded etc. And then based on the data we receive from app store server notifications, we save it in our database, along with updating the users subscription table in the database. Previously, we experienced delays in receiving the real time notifications from apple on our server, sometimes taking a few minutes, while other times they would arrive immediately. And because of this issue, the users faced delay in seeing their subscription updates, as our db was updated only after the app store server notification reached our server. However, recently, we've noticed a significant improvement, and notifications are now being delivered still in real-time, but without any noticeable delays. I'm wondering if Apple has made any changes to the App Store Server Notifications system that might have resolved the delay issue. Could you please confirm if any modifications were made in 2025, specifically from January onwards, that might have improved notification delivery times? Additionally, I'd like to know if these changes apply to both sandbox testing and production environments. If possible, could you please provide more information about the changes or direct me to a resource that might explain the updates? I'd appreciate your assistance in confirming this information, and I'm looking forward to hearing back from you.

Hello! I make use of the new iOS 15.4 SKAdNetwork.updatePostbackConversionValue feature: SKAdNetwork.updatePostbackConversionValue(0) { error in                 if let error = error {                     print(error.localizedDescription)                 }             } I am not sure why, but I always see this error message in the console: SKAdNetwork: Error while updating conversion value: Error Domain=SKANErrorDomain Code=10 "(null)" The operation couldn’t be completed. (SKANErrorDomain error 10.) Any idea what’s going on there? What does Error Code 10 mean? Couldn't find anything in the documentation about that so far. I have the NSAdvertisingAttributionReportEndpoint key with domain (https://api2.branch.io/v1/skadnetwork/advertiser_app) in my .plist.

I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)

Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import <StoreKit/StoreKit.h> @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end

I am trying use SKOverlay to promote an app, and I currently have the campaignToken field populated. However, even when installs happen from the SKOverlay, nothing shows up under that campaign token in App Store Connect. Is there something that I'm missing? I don't have the providerToken set.

I am currently developing an auto-renewal subscription in-app purchase for my app. Currently, the subscription items have already been approved in appStoreConnect, and the .store file is synced with appStoreConnect, so the subscription items are displayed well and the test is also progressing well. However, when I build without using the .store file to perform sandbox testing, the subscription items do not appear and response.invalidProductIdentifiers appears. Is there anything I need to do additionally so that the subscription items can appear in response.products? ps. The bank account item in the contract is in 'processing' status, and the paid app contract status is 'waiting for user information'.

I try to access the AppDistributor.current (using try await) and the property never seem to return nor throw. The code I'm using looks like this: do { print("accessing current") let current = try await AppDistributor.current print("current obtained") switch(current) { case .appStore: return "AppStore" default: return "Unknown" } } catch { return "Exception: \(error)" } But the log only shows the accessing current and never the current obtained. Trying to step in the property starts with some assembly, but at some point, the debugger just never returned. I join a full Swift file of a sample test I'm using: SwiftMarketplaceTests.swift

I would like to clarify that my app is a Reader APP and a hybrid application built with Vue.js and Capacitor. To comply with Apple’s guidelines, I am not using any third-party SDKs for account management or payments. Instead, I am attempting to use the official StoreKit External Link Account API as required. To achieve this, I created a custom native Capacitor plugin in Swift, which calls the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController) to present the required modal before redirecting users to manage their accounts externally. However, I am encountering a technical issue: When building the app in Xcode 16 (with iOS Deployment Target set to 16+), the Swift compiler cannot find the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController). I have attached a screenshot showing the error in Xcode. Could you please clarify if there are any additional requirements or steps needed to access these StoreKit 2 APIs in a hybrid (Capacitor/Vue) app? Is there any limitation for hybrid apps, or is there a specific configuration needed in Xcode or the project to make these APIs available? I am committed to fully complying with Apple’s guidelines and want to ensure the best and safest experience for my users. Any guidance or documentation you can provide would be greatly appreciated. my plugin: my app in xcode - build failed I would really appreciate it if someone could help me.