Hello Apple app review team. I have released my app on the Apple Store and have a certain number of users. During this time, I developed and edited my app to release version 2.0. However, the app review team rejected my app citing spam as the reason. I don't understand why this happened, can someone explain it to me?

We have uploaded our app in test-flight for testing, after its testing when we try to submit it for review, we were unable to do so. After clicking on add build, a popup opens up, but there we are not able to select the latest build uploaded in test-flight. Below is the screenshot of popup opens up when we click on add build.

I built an app that makes playing audio plays easier using MusicKit. Now I am about to release the app to the app store. Following questions occured while doing so: Am I accessing/showing third party content in my app when I am music (in this case radio plays) from MusicKit? I am getting all of that data directly from Apple. Is Apple a third party in this case? The publisher has an app that can playback all of the content that can be accessed in my app. This app has an age rating of 4+ years. Can I just copy that? I've heard that referring to other apps doesn't convince the App Review Team if they disagree. None of the titles are marked explicit in Apple Music. Under the hood MusicKit is using HTTPS to get the data from Apple's servers. I have no code that has anything to do with encryption or HTTPS. Does my app still uses Non Exempt Encryption because MusicKit does so? Can I access music through MusicKit that is otherwise not available in this region or does MusicKit take care of this for me? In other words do I have to restrict the availability of my app to certain regions so I don't bypass any geo blockings by accident? Thank you

The review status of my application has been stuck in review status for almost 48 hours and the time is rising. It also happened in my previous submission. At that time, I did not hear from the apple official for 3 days, he did not respond to the correspondence. so I canceled the submission and restarted the process. In the situation I am experiencing today, as I mentioned above, I have completed the second day. Is there a way to move the process forward without canceling the submission, or is there an idea whether it is necessary to stop and restart the review in every waiting situation exceeding one or two days? I opened an expedited review request. I also opened a ticket to Apple in the other app review question category. I don't know what else can be done.

Please someone tell me where I can fill out all this information, I have searched everywhere and I can't find where to fill this out. Guideline 2.1 - Information Needed We have started our review, but we need additional information to continue. Specifically, it appears your app may access or include paid digital content or services, and we want to understand your business model before completing our review. Next Steps Please review the following questions and provide as much detailed information about your business model as you can. Who are the users that will use the paid content in the app? Where can users purchase the content that can be accessed in the app? What specific types of previously purchased content can a user access in the app? What paid content, subscriptions, or features are unlocked within your app that do not use in-app purchase? Can users purchase physical goods or services together with digital content in your app? If so, please describe how the physical and digital content are connected and why you bundle them together in a single purchase.

Subject: Clarification on App Store Policy Regarding Payments Through Telegram Bots Dear Apple Team, My name is Fedor Skuratov, and I am a CEO at Combot.org. We have received a notification from Telegram (Telegram.org) regarding the necessity to switch to a new payment mechanism—Telegram Stars — for all bots that accept payments for digital goods and services. This is the text of their announcement: URGENT Action Required Dear Bot Developer, Apple has informed Telegram that @combot is in violation of App Review Guidelines 4.7 and 3.1.1, because it accepts payments for digital goods and services directly from customers without relying on Apple's in-app purchase mechanism. To ensure that Telegram bots/mini apps such as yours continue operating without interruption on all platforms, we have developed a way for third-party developers on Telegram to accept payments from their customers that is compliant with the App Store and Play Store policies. To this end, we are rolling out a new in-app currency, Telegram Stars, which users will be able to acquire from Telegram using standard Apple and Google in-app purchases and then use to buy digital goods and services from you. Developers will be able to review their Telegram Stars balance and withdraw them at any time using the TON blockchain. Starting on June 12, all payments for digital goods and services in bots and mini apps will have to be carried out exclusively in Telegram Stars. Since Telegram has to follow the Guidelines imposed on us by the app stores, failure to comply with these changes will result in the suspension of @combot for most of your customers. We will publish the full updated API documentation within the next few days, but you can already prepare your bots and mini-apps for the upcoming changes. To accept payments for digital goods and services, you will need to use the sendInvoice or createInvoiceLink methods with the currency field set to "XTR" and the provider_token field left empty. We expect these changes to positively impact the conversion rate for payments from customers in most markets. Payments for physical goods and services remain unchanged. More details will be published on @botnews soon. The Telegram Team These changes have raised several questions and concerns as they directly impact our business. We would like to seek clarification on the following points: **Apple's Requirements: ** What specific requirements has Apple set for Telegram and bot developers regarding payments for digital goods and services? Is this requirement initiated by Apple or is it solely a decision by Telegram? **Apple's Commission: ** According to the new rules, Telegram proposes using in-app currency (Telegram Stars) for all payments for digital goods and services, which adheres to the Apple/Google commission (~30%). These changes can negatively affect existing business models. Are there any plans to ease the conditions or provide additional time for adaptation to the new requirements? Jurisdictional Issues: In most jurisdictions, receiving payments for digital goods in cryptocurrency (including TON/Telegram Stars) is illegal. How does Apple plan to address this issue in your relations with Telegram and businesses which uses the bot functionality in Telegram app? Application of Rules: Do these requirements apply only to those developers using in-app Telegram Payments 2.0, or to all who sell any services and have links to these services in its bots? Payments on Third-Party Websites: Our service (Combot.org) which is a moderation an community management tool for communities including Telegram chats, uses Stripe to accept payments on our website, and the bot acts as an agent in chats and does not handle payments. How do Apple's new requirements relate to such business models? We appreciate your assistance and understanding in this matter. Thank you in advance for your clarification. Sincerely, Fedor Skuratov CEO Combot.org

Stuck in the loop of denied application right now....any of you have solid recommendations on the best ways to contact your reviewer? I'll give myself a much more forgiving ETA in the future as the App Approval process can be a real marathon.

I have two apps that are exempt from the need to be sandboxed. One has been in the MAS since the first day in 2010, and the other was added only a bit later, when there still was no sandboxing in place. When Apple added requirements for sandboxing, they exempted existing apps like mine under certain conditions. For years, this was no problem, but lately, nearly every other time I submit an update or a TestFlight beta, I get the app rejected for not being sandboxed, even though I explain the situation in the app's Review Notes. It's always a tedious fight convincing the reviewer to let the app pass. And, of course, it delays my releases each time. It's frustrating and exhausting. Sadly, I cannot find any public documents that confirm my claim of this exemption. So, it's always possible that the reviewer may read my note but still not believe me. Are there others here who still have such non-sandboxed in the MAS? How do you deal with this? Or do you know of documents or websites that I can refer the reviewer to?

Hey everyone, I'm facing a bit of a puzzling issue with the review of my app, particularly with the in-app purchase functionality for message extension/sticker packs. I've implemented the entire store using StoreKit for in-app purchases, using exactly the same code like it is in Apple's demo application (https://developer.apple.com/documentation/storekit/in-app_purchase/implementing_a_store_in_your_app_using_the_storekit_api). Here's the problem: the products appear correctly according to what's set up in App Store Connect (In-App Purchases section), and the purchase process works flawlessly in sandbox and TestFlight environments. However, during the review process, I received the following feedback: "Guideline 2.1 - Performance - App Completeness We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app kept loading indefinitely when we tapped on “Shop”. Please review the details and resources below and complete the next steps." It seems that the products are not loading properly in the environment used by the reviewers. What's most puzzling is that another app with the exact same store implementation has passed the review and is available in the store (https://apps.apple.com/pl/app/the-prince-frog/id6478831171?l=pl). I'm running out of ideas on what could be causing this discrepancy, especially since everything is functioning correctly in sandbox and TestFlight. Could someone please take a look at the code in Store.swift in this demo project and point out what might be missing? Any help or insights would be greatly appreciated! Thanks in advance. @MainActor func requestProducts() async { do { //Request products from the App Store using the identifiers that the Products.plist file defines. let storeProducts = try await Product.products(for: productIdToEmoji.keys) for product in productIdToEmoji.keys { toDebug = toDebug + ", " + product } var newCars: [Product] = [] var newSubscriptions: [Product] = [] var newNonRenewables: [Product] = [] var newFuel: [Product] = [] //Filter the products into categories based on their type. for product in storeProducts { switch product.type { case .consumable: newCars.append(product) case .nonConsumable: newCars.append(product) case .autoRenewable: newSubscriptions.append(product) case .nonRenewable: newNonRenewables.append(product) default: //Ignore this product. print("Unknown product") } } //Sort each product category by price, lowest to highest, to update the store. cars = sortByPrice(newCars) subscriptions = sortByPrice(newSubscriptions) nonRenewables = sortByPrice(newNonRenewables) fuel = sortByPrice(newFuel) } catch { print("Failed product request from the App Store server: \(error)") errorMessage = error.localizedDescription } }

Your app provides loan services but does not meet all the requirements for apps providing these services. See below for additional information. These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data. Next Steps It would be appropriate to make the following changes to comply with the App Store requirements: The verified email domains associated with your Apple Developer Program account must match domains for the submitting company or partnered financial institution.

We have taken the actions listed in the following URL. We would like to confirm if the review is approved. https://developer.apple.com/news/?id=pvszzano Is there any other way to check if it passes the review other than the actual review? We would like to do a preliminary review to make sure that what we have done is okay.

inapp purchase product has been in review for more than 24 hours, although we have another product that was submited for review after the first one and it has been approved already

Is anyone else having the same problems. We been contacting Apple for almost two week, have raised at least 3 or 4 claim tickets to get our issue resolved, but Apple does not/has not responded? Does anyone have recommendation as to what we can do. We are losing money as we cannot open up our App? Thanks, CDL

Two years ago, you did not approve my astrology app, citing the reason that you were not accepting any new astrology apps at that time. However, I have noticed that there are many approved apps related to horoscopes, palm reading, and fortune telling. Could you please clarify why my app was rejected when similar apps have been approved? As an individual developer, I have lost both time and money. I hope you can provide positive feedback regarding my problem.

We have an app, under our company IOS account which is a white label software our company started with. We own the app store, they own the back end. We have spent the last 12 months developing our own IP, we are now ready to push it to market. Long story short its a rideshare platform, we do about 1500 rides a day and have roughly 300 drivers active on the system. The driver app is fine, we can created this IOS account separately to host that, but we obviously need to push the update of our client app. I realize without our current developer knowing or playing ball we cant "force the update" and thats a hurdle we are okay with. HOWEVER the 5-10 potential days that we have to submit the final build as an update scares the crap out of me, if our developer takes the news poorly they could crash the back end and 300 drivers are out of work and thousands of clients are without rides to work, doctors, school etc (we operate in towns and cities with no other options) If we set our old developer permissions to only see "old app", we then upload "new app" can we somehow seek approvals, do configurations and then still use the new app as an update over the old app rather than as new software? This would simply help eliminate 90% of the time where the old developer could get upset and disrupt or crash the business. Right now the plan is to lock out the old developer, send them an honest, polite email explaining our choice, as well as a bit of a financial bribe (which to be frank we cant afford so it hurts) but lets say they have sometimes been stubborn and not fun to work with, so I am not confident. Im hoping that is not our only option to go through this one of situation. Key notes: New developer says they need 3-5 days after submitted to the app store for configuration and testing (so far testing is on their apple account/testflgiht) Typically beyond that apple could be another 2-7 days for approval and update Even at this point we have no way to force the update, because we dont have access to the previous back end 300 peoples jobs, 1500 peoples daily transportation depend on us not being down for an extended period of time, which to be blunt our current developer may not care about when considering making the transition easy.

how long will my app in review, it's almost 17 days,?

Guideline 5.2.3 - Legal Your app contains content or features that may violate the rights of one or more third parties. Specifically, your app provides potentially unauthorized access to third-party audio or video streaming, catalogs, and discovery services. Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.

in review long time Apple ID:6480371419

It has been in the status of the app review for 2 weeks. After deleting submissions in the middle, it has been re-submitted, but it is still in the status of the app review. Apple ID:6480371419

Hello, I submitted my application for review on May 1st, but received a message: "We need additional time to evaluate your submission and your Apple Developer Program account. Your submission status will appear as 'Rejected' in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved." I waited but nothing happened, I resubmitted a new build, I've been waiting for 3 days and again nothing happens, the status is Waiting for Review. Expedited App Review didn't help.