App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
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Advanced App Clip Experiences — Backend Shows PUBLISHED but iOS Returns "App Clip Unavailable" (CDN Propagation Failure)
We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?
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118
2w
Multiple IAP products at different price points for same content — compliant with guidelines?
I'm building an app that sells non-consumable in-app purchases. I want to implement a partner/referral discount system using the following approach: Create multiple IAP products in App Store Connect for the same content at different price points (e.g. full price at €10, 10% off at €9, 20% off at €8) When a user enters a partner or referral code in the app, my backend validates the code and returns which product to present The user then completes the purchase through the standard StoreKit IAP flow — Apple processes the transaction normally at the discounted price No purchase is unlocked without going through Apple IAP. No external payment system is involved. The only difference from a standard purchase is which product SKU is shown based on a backend-validated code. My questions: Is this approach compliant with App Store guidelines? Is there any guideline that requires developers to use Apple's native Offer Codes system instead of this approach for discounted purchases? Any guidance would be appreciated before we invest in building this out.
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122
2w
Screenshots not uploading
I've been struggling for days to upload screenshots to App Store Connect. The Chrome console is showing multiple upload errors with status 0. One screenshot did sneak in and did upload, but every one I upload just fails without any messages. It will stick around with a gray box and cloud icon saying the file has not uploaded yet. I've seen multiple online posts from the past suggesting waiting (I waited 2 days), trying different browsers, private mode, resaving the image, etc.. I've never had this issue in years of uploading screenshots to App Store Connect. I really think this has to be an issue on App Store Connect but their status page doesn't show anything. Is anyone else having this issue?
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Cannot test IAP on development build using sandbox
Ok, so I've been following the directions in Apple's documentation here: https://developer.apple.com/documentation/storekit/testing-in-app-purchases-with-sandbox?language=objc It lists a bunch of requirements all of which I have done. I have verified the strings exactly match for the bundle names and the IAP bundle names between my code and AppStoreConnect. The docs continue, saying to prepare to test: During developement[sic], build and run your app from Xcode. At this stage, you don’t need to upload your app binary to App Store Connect to test it in the sandbox environment. When the app loads, I see this error on the console in Xcode: [IAPManager] Store init failed: PurchasingUnavailable - Retrieve Products failed, and could not retrieve any products. UnityEngine.DebugLogHandler:Internal_Log(LogType, LogOption, String, Object) IAPManager:OnInitializeFailed(InitializationFailureReason, String) Unity documentation indicates that my app is reaching AppStore successfully but it is not responding with any products. The app exists in app store connect, but it has not been submitted for review. The IAP is created and showing as "Ready to Submit", and it is linked to the app. Xcode is NOT configured to use StoreKit (StoreKit settings set to "None"). Edit: I actually figured out how to sign-on using the sandbox account in Developer settings on my test device, but it didn't make any difference. I am using Unity Purchasing 5.1.2. Incidentally, I was able to successfully test the IAP flow for Android through Google Play. I think the problem is something with my app store connect configuration. I can't understand why following the documentation instructions isn't working for me. If I can't get this to work then I guess my next step will be to try to get TestFlight working instead. I don't see how I can submit an app for review if I can't test IAP process first locally. Thanks in advance for any help.
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Smart app download banner data not showing up
Hello! I'm reaching out because we're seeing an inconsistency in App Store Connect data after we implemented the iOS Smart App Download Banner on our websites: when we go to App Store Connect → App Analytics → Acquisition → Campaigns, we see: “There isn’t enough data to display campaigns.” despite the fact that we expect to see some download data there. Context: Apps: HomeRun – Get Things Done (App ID: 1506390428) and ProntoPro - Trova Professionisti (App ID: 1274970171) We deployed the iOS Smart App Banner on the corresponding web pages on March 5 (https://homerun.pl/ and https://prontopro.ch/) We have also created corresponding campaigns in App Store Connect and are passing tokens via the banner meta tag: We tested this in real life by downloading both apps at least 5 times using distinct Apple accounts which never downloaded the apps before. Verification You can visit our websites (https://homerun.pl/ and https://prontopro.ch/) and verify the Smart App Banner configuration by viewing the page HTML source and locating the apple-itunes-app meta tag and its affiliate-data value. If helpful, we can provide any other additional resource of info you might need. Thanks a lot in advance for your help!
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What steps should I follow to get started with iOS development?
Hey everyone 👋 I’m starting my journey in iOS app development coming from a Java background and I already have an app idea but want to approach things the right way so I’d love your guidance What AI tools do you recommend for coding debugging and learning Swift or SwiftUI 🤖 how do you approach app design 🎨 and where do you find UI inspiration graphics or useful resources for building apps 🚀 any tips or lessons learned would really help 🙏
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40
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Subscriptions Not Working for me
hello this is my first time putting an app on subscriptions in Storekit, I believe I did everything correctly, from my paywall to everything in Xcode and apple connect, including agreements and sandbox, my sandbox in app purchase worked on all my subscriptions but when I my app was live in store it said purchase could not be made, basically apple wasn't returning what it needs to. my subsections are all approved and say active including my subscription group. bundle ID matches everywhere and so does product id, does anyone know what could possibly be the issue? and how to fix, I would really appreciate any insight.
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88
2w
Do I need to implement ATT?
Hello, I posted my app for review to the appstore. Reviewers could not find the App Tracking Transparency (ATT) permission request because I did not implement it... I am unsure if my app is tracking user the way ATT means it. The app collects user email, firstname, lastname (+ optional city of residence) and scores. This is used to show hall of fames score page and perform some internal analytics. There are no ads and I do not transmit this information to any third party web site, vendor or library. Do I need to implement ATT then? Thanks a lot. Have a nice day.
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46
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App Review Pending Since February 3 — No Response From App Review Team
Hi everyone, I submitted my app for review on February 3, and as of March 15 it’s still showing as “In Review.” This means it’s been stuck for over six weeks now. App Apple ID: 6757989460 I reached out to App Review Support via email two weeks ago but haven’t received any response yet. The app is a standard submission (not using TestFlight, not part of an expedited appeal), and I’ve verified that all compliance and payment information are complete. Has anyone else experienced such a long delay recently? Is there any additional way to get the team’s attention or escalate the case? Thanks in advance for any insights or advice.
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71
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Duplicate Charges on iOS 26.4 Beta - Refund Request Denied
I am currently running iOS 26.4 Beta and have encountered a critical issue with the in-app purchase system. Due to a system malfunction in this beta version, I was charged multiple times for the same purchase. I have already submitted a formal refund request through the official channels; however, the request was rejected/not processed. Has anyone else experienced similar billing issues on this specific beta build? Any advice on how to escalate this, given that the standard refund process has failed?
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76
2w
App Store Reporting for Auto-Renewable Subscriptions
Hi everyone, I am trying to understand the reporting capabilities available in the iOS ecosystem for auto-renewable subscriptions via App Store Connect / Apple subscription reports. Does Apple provide country-wise active subscriber counts for auto-renewable subscriptions? The requirement is to understand how many currently active subscribers exist in each country. Is there any reporting available at the subscription productID level by country? For example, if we have multiple subscription SKUs (monthly / yearly), can we see the country-wise distribution per productID. In the available reports, are new subscriptions and renewals split separately? We want to differentiate first-time subscription conversions vs recurring renewals. Is there a metric that represents currently active subscriptions at a specific point in time? Most reports seem to show transactions or events, but we are trying to find a metric representing active subscriber base (snapshot) rather than cumulative transactions. Thanks
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27
2w
rejected app submission fix?
I have an app build that was rejected. I believe the necessary corrections have been made. But, it will require uploading a new version or ?. I'm not sure how to fix this. It says an app in this stage can't be deleted. I can't figure out how to upload the new version. Anyone have this issue or know of any fixes.
0
0
205
3w
Exporting users of a specific developer account
Hello, is there a (native) way to export list of users who are having access to a specific developer account with roles and list of apps where they have the access ? I am asking because for large enterprises with several hundred of developers we would like to keep an eye on it, who has, what kind of permissions. Selecting the users and copy-paste does not give a really useful inventory, opening each user and copy these information could require full capacity. Thank you. :-)
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43
2w
App Approved And Again Subscription - "Waiting For Review"
Another Limbo with IAP. I'm genuinely baffled by this. My app " Tapix - AI Writing Keyboard " was reviewed, approved, and is currently live and downloadable on the App Store. Great except the auto-renewable subscription that I submitted at the same time is STILL sitting in "Waiting for Review." Let me spell out what this means for real users: A user finds my app on the App Store They download it They open it and hit the subscription screen Nothing works. They can't subscribe. The core functionality is locked behind a paywall that Apple hasn't approved yet. They think the app is broken They leave a 1-star review and delete it. This is an absolutely terrible first impression and there's nothing I can do about it from my side. Everything is configured correctly metadata, pricing, review screenshots, subscription group, product IDs all of it. The app was approved. The subscription just... wasn't. How is it possible that Apple approves and distributes an app but leaves the IAP that the app literally depends on in limbo? Shouldn't these be reviewed together? Why would you release an app to users in a state where its core monetization is non-functional? Every hour this sits in "Waiting for Review" is real damage and a launch that's essentially sabotaged through no fault of my own. I'm asking for any guidance on how to escalate this. This needs urgent attention. Thank you. App Name - Tapix AI Keyboard
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App availablitiy issue in New Zeland
Hello, help needed! I released an app to all 175 countries on March 5, 2026. However one of my testers notified me, that the app isn't shows up while being searched in New Zealand. I validated the issue. The US App Store link works: https://apps.apple.com/us/app/heartble-heart-rate-bluetooth/id6758879454 However, if I switch to New Zealand (in the footer on that web page) it navigates me to App Store home. Search results doesn't contain HeartBLE app: https://apps.apple.com/nz/iphone/search?term=HeartBLE Please, help! Should I create a feedback? Or maybe I missing something in the ASC setup?
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77
3w
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
Replies
1
Boosts
0
Views
114
Activity
1w
Advanced App Clip Experiences — Backend Shows PUBLISHED but iOS Returns "App Clip Unavailable" (CDN Propagation Failure)
We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?
Replies
0
Boosts
0
Views
118
Activity
2w
Multiple IAP products at different price points for same content — compliant with guidelines?
I'm building an app that sells non-consumable in-app purchases. I want to implement a partner/referral discount system using the following approach: Create multiple IAP products in App Store Connect for the same content at different price points (e.g. full price at €10, 10% off at €9, 20% off at €8) When a user enters a partner or referral code in the app, my backend validates the code and returns which product to present The user then completes the purchase through the standard StoreKit IAP flow — Apple processes the transaction normally at the discounted price No purchase is unlocked without going through Apple IAP. No external payment system is involved. The only difference from a standard purchase is which product SKU is shown based on a backend-validated code. My questions: Is this approach compliant with App Store guidelines? Is there any guideline that requires developers to use Apple's native Offer Codes system instead of this approach for discounted purchases? Any guidance would be appreciated before we invest in building this out.
Replies
0
Boosts
0
Views
122
Activity
2w
Screenshots not uploading
I've been struggling for days to upload screenshots to App Store Connect. The Chrome console is showing multiple upload errors with status 0. One screenshot did sneak in and did upload, but every one I upload just fails without any messages. It will stick around with a gray box and cloud icon saying the file has not uploaded yet. I've seen multiple online posts from the past suggesting waiting (I waited 2 days), trying different browsers, private mode, resaving the image, etc.. I've never had this issue in years of uploading screenshots to App Store Connect. I really think this has to be an issue on App Store Connect but their status page doesn't show anything. Is anyone else having this issue?
Replies
1
Boosts
0
Views
64
Activity
2w
Cannot test IAP on development build using sandbox
Ok, so I've been following the directions in Apple's documentation here: https://developer.apple.com/documentation/storekit/testing-in-app-purchases-with-sandbox?language=objc It lists a bunch of requirements all of which I have done. I have verified the strings exactly match for the bundle names and the IAP bundle names between my code and AppStoreConnect. The docs continue, saying to prepare to test: During developement[sic], build and run your app from Xcode. At this stage, you don’t need to upload your app binary to App Store Connect to test it in the sandbox environment. When the app loads, I see this error on the console in Xcode: [IAPManager] Store init failed: PurchasingUnavailable - Retrieve Products failed, and could not retrieve any products. UnityEngine.DebugLogHandler:Internal_Log(LogType, LogOption, String, Object) IAPManager:OnInitializeFailed(InitializationFailureReason, String) Unity documentation indicates that my app is reaching AppStore successfully but it is not responding with any products. The app exists in app store connect, but it has not been submitted for review. The IAP is created and showing as "Ready to Submit", and it is linked to the app. Xcode is NOT configured to use StoreKit (StoreKit settings set to "None"). Edit: I actually figured out how to sign-on using the sandbox account in Developer settings on my test device, but it didn't make any difference. I am using Unity Purchasing 5.1.2. Incidentally, I was able to successfully test the IAP flow for Android through Google Play. I think the problem is something with my app store connect configuration. I can't understand why following the documentation instructions isn't working for me. If I can't get this to work then I guess my next step will be to try to get TestFlight working instead. I don't see how I can submit an app for review if I can't test IAP process first locally. Thanks in advance for any help.
Replies
2
Boosts
0
Views
67
Activity
2w
Smart app download banner data not showing up
Hello! I'm reaching out because we're seeing an inconsistency in App Store Connect data after we implemented the iOS Smart App Download Banner on our websites: when we go to App Store Connect → App Analytics → Acquisition → Campaigns, we see: “There isn’t enough data to display campaigns.” despite the fact that we expect to see some download data there. Context: Apps: HomeRun – Get Things Done (App ID: 1506390428) and ProntoPro - Trova Professionisti (App ID: 1274970171) We deployed the iOS Smart App Banner on the corresponding web pages on March 5 (https://homerun.pl/ and https://prontopro.ch/) We have also created corresponding campaigns in App Store Connect and are passing tokens via the banner meta tag: We tested this in real life by downloading both apps at least 5 times using distinct Apple accounts which never downloaded the apps before. Verification You can visit our websites (https://homerun.pl/ and https://prontopro.ch/) and verify the Smart App Banner configuration by viewing the page HTML source and locating the apple-itunes-app meta tag and its affiliate-data value. If helpful, we can provide any other additional resource of info you might need. Thanks a lot in advance for your help!
Replies
0
Boosts
0
Views
34
Activity
2w
What steps should I follow to get started with iOS development?
Hey everyone 👋 I’m starting my journey in iOS app development coming from a Java background and I already have an app idea but want to approach things the right way so I’d love your guidance What AI tools do you recommend for coding debugging and learning Swift or SwiftUI 🤖 how do you approach app design 🎨 and where do you find UI inspiration graphics or useful resources for building apps 🚀 any tips or lessons learned would really help 🙏
Replies
1
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0
Views
40
Activity
1w
Register for Apple Developer while you are already registered for Enterprise.
I'm currently enrolled in Enterprise, and I want to continue my enrollment in the Apple Developer Program. How do I do that?
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0
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0
Views
67
Activity
2w
Subscriptions Not Working for me
hello this is my first time putting an app on subscriptions in Storekit, I believe I did everything correctly, from my paywall to everything in Xcode and apple connect, including agreements and sandbox, my sandbox in app purchase worked on all my subscriptions but when I my app was live in store it said purchase could not be made, basically apple wasn't returning what it needs to. my subsections are all approved and say active including my subscription group. bundle ID matches everywhere and so does product id, does anyone know what could possibly be the issue? and how to fix, I would really appreciate any insight.
Replies
1
Boosts
0
Views
88
Activity
2w
Submitting first subscription on version page
Trying to submit my first subscription, but it says I have to do it on the version page of the app for the first time. There is no options anywhere on the version page to choose the subscription. I spent an hour on the phone with Apple telling me it's there, but refused to let me share my screen to show them it was not there. Unsure of what to do.
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3
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0
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109
Activity
1w
Promo code generation hanging
Is anyone else having trouble generating App Store promo codes? The promo codes page in App Store Connect is mostly failing to finish loading, and even when it does finish, promo code generation gets stuck on Generating.
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2
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0
Views
51
Activity
2w
Do I need to implement ATT?
Hello, I posted my app for review to the appstore. Reviewers could not find the App Tracking Transparency (ATT) permission request because I did not implement it... I am unsure if my app is tracking user the way ATT means it. The app collects user email, firstname, lastname (+ optional city of residence) and scores. This is used to show hall of fames score page and perform some internal analytics. There are no ads and I do not transmit this information to any third party web site, vendor or library. Do I need to implement ATT then? Thanks a lot. Have a nice day.
Replies
1
Boosts
0
Views
46
Activity
1w
App Review Pending Since February 3 — No Response From App Review Team
Hi everyone, I submitted my app for review on February 3, and as of March 15 it’s still showing as “In Review.” This means it’s been stuck for over six weeks now. App Apple ID: 6757989460 I reached out to App Review Support via email two weeks ago but haven’t received any response yet. The app is a standard submission (not using TestFlight, not part of an expedited appeal), and I’ve verified that all compliance and payment information are complete. Has anyone else experienced such a long delay recently? Is there any additional way to get the team’s attention or escalate the case? Thanks in advance for any insights or advice.
Replies
0
Boosts
0
Views
71
Activity
2w
Duplicate Charges on iOS 26.4 Beta - Refund Request Denied
I am currently running iOS 26.4 Beta and have encountered a critical issue with the in-app purchase system. Due to a system malfunction in this beta version, I was charged multiple times for the same purchase. I have already submitted a formal refund request through the official channels; however, the request was rejected/not processed. Has anyone else experienced similar billing issues on this specific beta build? Any advice on how to escalate this, given that the standard refund process has failed?
Replies
0
Boosts
0
Views
76
Activity
2w
App Store Reporting for Auto-Renewable Subscriptions
Hi everyone, I am trying to understand the reporting capabilities available in the iOS ecosystem for auto-renewable subscriptions via App Store Connect / Apple subscription reports. Does Apple provide country-wise active subscriber counts for auto-renewable subscriptions? The requirement is to understand how many currently active subscribers exist in each country. Is there any reporting available at the subscription productID level by country? For example, if we have multiple subscription SKUs (monthly / yearly), can we see the country-wise distribution per productID. In the available reports, are new subscriptions and renewals split separately? We want to differentiate first-time subscription conversions vs recurring renewals. Is there a metric that represents currently active subscriptions at a specific point in time? Most reports seem to show transactions or events, but we are trying to find a metric representing active subscriber base (snapshot) rather than cumulative transactions. Thanks
Replies
0
Boosts
0
Views
27
Activity
2w
App Still Pending Approval
Hi, I was told my app (first one) would only be pending at maximum 48 hours, and it's been closer to 60 now. I know it isn't a crazy difference, but of what I've seen I was expecting closer to within the first day. Any help?
Replies
1
Boosts
0
Views
56
Activity
3w
rejected app submission fix?
I have an app build that was rejected. I believe the necessary corrections have been made. But, it will require uploading a new version or ?. I'm not sure how to fix this. It says an app in this stage can't be deleted. I can't figure out how to upload the new version. Anyone have this issue or know of any fixes.
Replies
0
Boosts
0
Views
205
Activity
3w
Exporting users of a specific developer account
Hello, is there a (native) way to export list of users who are having access to a specific developer account with roles and list of apps where they have the access ? I am asking because for large enterprises with several hundred of developers we would like to keep an eye on it, who has, what kind of permissions. Selecting the users and copy-paste does not give a really useful inventory, opening each user and copy these information could require full capacity. Thank you. :-)
Replies
1
Boosts
0
Views
43
Activity
2w
App Approved And Again Subscription - "Waiting For Review"
Another Limbo with IAP. I'm genuinely baffled by this. My app " Tapix - AI Writing Keyboard " was reviewed, approved, and is currently live and downloadable on the App Store. Great except the auto-renewable subscription that I submitted at the same time is STILL sitting in "Waiting for Review." Let me spell out what this means for real users: A user finds my app on the App Store They download it They open it and hit the subscription screen Nothing works. They can't subscribe. The core functionality is locked behind a paywall that Apple hasn't approved yet. They think the app is broken They leave a 1-star review and delete it. This is an absolutely terrible first impression and there's nothing I can do about it from my side. Everything is configured correctly metadata, pricing, review screenshots, subscription group, product IDs all of it. The app was approved. The subscription just... wasn't. How is it possible that Apple approves and distributes an app but leaves the IAP that the app literally depends on in limbo? Shouldn't these be reviewed together? Why would you release an app to users in a state where its core monetization is non-functional? Every hour this sits in "Waiting for Review" is real damage and a launch that's essentially sabotaged through no fault of my own. I'm asking for any guidance on how to escalate this. This needs urgent attention. Thank you. App Name - Tapix AI Keyboard
Replies
1
Boosts
0
Views
83
Activity
2w
App availablitiy issue in New Zeland
Hello, help needed! I released an app to all 175 countries on March 5, 2026. However one of my testers notified me, that the app isn't shows up while being searched in New Zealand. I validated the issue. The US App Store link works: https://apps.apple.com/us/app/heartble-heart-rate-bluetooth/id6758879454 However, if I switch to New Zealand (in the footer on that web page) it navigates me to App Store home. Search results doesn't contain HeartBLE app: https://apps.apple.com/nz/iphone/search?term=HeartBLE Please, help! Should I create a feedback? Or maybe I missing something in the ASC setup?
Replies
1
Boosts
0
Views
77
Activity
3w