Hi everyone, I uploaded two builds to App Store Connect today, but they have been stuck in "Processing" status for 10 hours now: Build 1.0 (10): Uploaded at Jan 14, 2026 5:03 AM - still Processing Build 1.0 (9): Uploaded at Jan 14, 2026 4:23 AM(UTC+8) - still Processing Usually my builds complete processing within 10-30 minutes. Is there a known issue with build processing today, or is there something I should check on my end? Any help would be appreciated. Thanks!

My TestFlight uploads are stuck in processing. I tried two different uploads, and both are showing "Processing". The first one was uploaded more than an hour ago 1.1 (39) Processing Nov 17, 2025 6:54 PM 1.1 (37) Processing Nov 17, 2025 6:09 PM

Starting today, we have been seeing this error message. This is a blocker for my team and any help is appreciated Things I've investigated: Testflight Apple status page is green Our signing certificate is valid/ unexpired Provisioning profile is valid/ unexpired There are no pending Apple account agreements Doesn't seem to matter if user also is a member of my company's Apple Business Manager developer team Cellular data is turned off Date/ time is correct User was unable to install app using a personal gmail account and unregistered device User was able to use Testflight to install a third-party app outside of our corporate account Uninstalling/ reinstalling Testflight didn't help

Hello, I want to add an external test, but I encountered an error when creating the test information. The error message shows that the phone field needs to be filled with only numbers. The following is the error screen This page has one or more errors. Please make sure the contact phone number contains only numbers and try again. Cannot save name because there are other invalid fields. Cannot save last name because there are other invalid fields. Could not save email because there are other invalid fields. Has anyone else encountered the same situation? Thanks.

When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.

Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?

We submitted a build to testflight and received a confirmation email it was successfully uploaded. When we open testflight on our iPhone's (X, 6s) we get a message of "Could not install appname" "The requested app is not available or does not exist" Where appname is the name of the app. Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect. I also can't install prior builds that had worked successfully when I try.

When I create new build for TestFlight, it could not install from Test Flight, and show any error/warning/tip, from device's console, I got this error: -[IXSDataPromise cancelForReason:client:error:]: <IXSPlaceholder(0xc1acd7480) Name:App Placeholder: XXXXXXX(com.YYYYYY) Creator:App Store UUID:8AB2A59C-C367-42E1-990A-ACAFD8F9F4B9 Location:[system-defined]> : canceled by client 17 for reason Error Domain=IXUserPresentableErrorDomain Code=1 "This app could not be installed at this time." UserInfo={NSUnderlyingError=0xc1b1751a0 {Error Domain=MIInstallerErrorDomain Code=99 "WatchKit 2.0 app has disallowed Info.plist key: ISIconPlatform" UserInfo={LegacyErrorString=WatchKitAppIllegalInfoPlistKey, FunctionName=-[MIExecutableBundle hasOnlyAllowedWatchKitAppInfoPlistKeysForWatchKitVersion:error:], SourceFileLine=2715, NSLocalizedDescription=WatchKit 2.0 app has disallowed Info.plist key: ISIconPlatform}}, NSLocalizedDescription=This app could not be installed at this time., NSLocalizedRecoverySuggestion=WatchKit 2.0 app has disallowed Info.plist key: ISIconPlatform, NSLocalizedFailureReason=Could not install at this time.} After I remove watch app in this app, It could install successful, but this watch app still needed. I count not find anything about [IconPlatform] in my code, and could not find it in the info.plist files in the .ipa file. I only do some tiny code change for my app, and it could install in yesterday, but could not install for today. So how to resolve this issue? I need submit my new build for a urgent company events.

I use Apple Business Manager to install apps on my office iPads and to track them. I am a beta tester for a company that pushes new versions of their software through TestFlight. These iPads are logged into managed apple accounts [apple IDs] under my Apple Business Manager account. When I attempt to open TestFlight, I receive a message "TestFlight is currently unavailable, try again later." If I logout and sign in an iPad under a consumer Apple Account, TestFlight works properly. I however, want to use these iPads under my apple business account.

Since 1st of September archives uploaded via Xcode 26 beta 7 or builds distributed via CD (fastlane deliver) don't appear in App Store Connect. No errors reported during/after upload process, no e-mails with errors received. Xcode reports successful upload (with a few warnings regarding dSYM) I'm not getting any e-mails with ITMS errors Builds don't appear at in App Store Connect in TestFlight section (not even in "Processing" or "Failed" states). For me it seems like App Store Connect outage but all statuses in https://www.apple.com/support/systemstatus/ are green.

Hello, i can not instal app from testflight from today. Could you help me with this? It shows: that testflight is not connected to Appstore Conect.

When adding new TestFlight users, they are not receiving the email invite. I have had them check junk mail and/or other filtering software. Is anyone experiencing the same thing?

Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store and that they must switch to a store in their country. Yet the store switch fails Essentially beta testers outside the US cannot do testflight sandbox eCommerce for the Mac version of our app. Note that eCommerce on the Mac works for US based testers and eCommerce for the iOS/iPadOS works for testers in all territories. Many of these testers are in India, the UK and Canada. We believe that this is incorrect, that storeKit is not correctly detecting the AppStore Region for mac based testflight eCommerce. At this point we have 382 testers, most outside the US and we can only Beta Test our app with US users. Attached are images of the messages that are coming from storeKit: Here is a link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser) https://youtu.be/kB818wfVld4 Here is another link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser). https://youtu.be/7uAZKo8wpfU We see that there is another post with a similar problem. Similar eCommerce Problem Because eCommerce works in all territories on iOS/iPadOS but ONLY in the US for Mac we suspect that this is an error that either a DBA or a coder will need to fix. Any insights from anyone would be appreciated.

Hi everyone, I'm building an app in Xcode 16.4 with a minimum deployment target of iOS 12. The last time I built with this configuration was November 2025 — that build worked perfectly fine. I'm aware that builds from Xcode 16.4 will no longer be accepted by Apple after April 28, 2026, so I decided to push one final update before that deadline. Here's what I did: Built the app with no changes to build settings Uploaded to TestFlight Tested on iOS 12, iOS 26, and a few other versions — everything looked good Passed App Review Published to the App Store Now users on iOS 12 are reporting that the app crashes immediately on launch. Users on iOS 13-26 are unaffected. We've effectively lost a significant portion of our users overnight. We'd really like to restore functionality for them before April 28 — after that we plan to raise the minimum deployment target anyway. There are no crash logs available, as the app appears to never reach application code at all. Below are the relevant logs from Console.app: default 16:33:49.012231+0400 SpringBoard Bootstrapping MY_BUNDLE_ID with intent foreground-interactive error 16:33:49.021533+0400 SpringBoard [MY_BUNDLE_ID] Bootstrap failed with error: <NSError: 0x280f59aa0; domain: BKSProcessErrorDomain; code: 1 (bootstrap-failed); reason: "Failed to start job"> error 16:33:49.021748+0400 SpringBoard Bootstrapping failed for <FBApplicationProcess: 0x101cb4070; MY_BUNDLE_ID; pid: -1> with error: Error Domain=BKSProcessErrorDomain Code=1 "Unable to bootstrap process with bundleID MY_BUNDLE_ID" UserInfo={NSLocalizedDescription=Unable to bootstrap process with bundleID MY_BUNDLE_ID, BKSProcessExitReason=0, NSLocalizedFailureReason=Failed to start job, NSUnderlyingError=0x280f58780 {Error Domain=NSPOSIXErrorDomain Code=3 "No such process" UserInfo={NSLocalizedFailureReason=The process failed to exec, NSLocalizedRecoverySuggestion=Consult /var/log/com.apple.xpc.launchd/launchd.log for more information, NSLocalizedDescription=Unable to get valid task name port right for pid 241}}, BSErrorCodeDescription=bootstrap-failed} default 16:33:49.021934+0400 SpringBoard Adding: <FBApplicationProcess: 0x101cb4070; MY_BUNDLE_ID; pid: -1> default 16:33:49.022111+0400 SpringBoard <FBApplicationProcess: 0x101cb4070; MY_BUNDLE_ID; pid: -1> exited. default 16:33:49.023325+0400 SpringBoard Removing: <FBApplicationProcess: 0x101cb4070; MY_BUNDLE_ID; pid: -1> default 16:33:49.039576+0400 assertiond Submitting new job for "MY_BUNDLE_ID" on behalf of <BKProcess: 0x100d119f0; SpringBoard; com.apple.springboard; pid: 48; agency: SystemShell; visibility: foreground; task: running> default 16:33:49.039982+0400 assertiond Submitted job with label: UIKitApplication:MY_BUNDLE_ID[0xed03][58] error 16:33:49.040128+0400 assertiond Unable to obtain a task name port right for pid 241: (os/kern) failure (0x5) error 16:33:49.040286+0400 assertiond Failed to start job with error <NSError: 0x100c3f180; domain: NSPOSIXErrorDomain; code: 3; reason: "The process failed to exec"> { description = "Unable to get valid task name port right for pid 241"; failureReason = "The process failed to exec"; recoverySuggestion = "Consult /var/log/com.apple.xpc.launchd/launchd.log for more information"; Has anyone encountered this recently? Any help would be greatly appreciated. P.S. I tried rebuilding from scratch without any code changes and uploading a fresh build to TestFlight — but now it won't even launch from TestFlight on iOS 12.

Based on the status page, the servers seem to be operating as they should... this has never been an issue before. It is usually uploaded in minutes. Need help. This is supposed to be my final step before being ready for release.. arghh

Hi, I am facing a very weird issue where I am unable to download our own application from TestFlight for testing. This issue only happens for one of our applications; we are able to download our other applications without any issues. Furthermore, this only happens on one of our MacBooks; the game downloads fine on our other MacBook (macOS 15) and can run our application. When running the console, I noticed this error being thrown when the TestFlight fails the download: I have tried reinstalling TestFlight, clearing all instances of our application as what Finder can find, restarting the MacBook but nothing worked. Is there anyone that faced this similar issue, or any Apple staff that could help with this? OS version: macOS Tahoe (26 Beta) latest TestFlight was able to download on this version previously, until one day it couldn't (and not sure why), tried downloading latest version but did not solve the issue. Note: We noticed that we are unable to install our own application from the Appstore as well, on this MacBook that has the TestFlight issue.

Hello, I'm experiencing difficulties installing the app created by my team, both from the App Store and TestFlight. I'm currently using Tahoe 26.0 Beta (25A5346a), and even though the app isn't previously installed, I'm still unable to proceed with the installation. I was able to obtain these logs, but I'm uncertain about how to rectify this issue. Logs from AppStore: error 10:52:33.103471+0200 appstoreagent [PurchaseService]: [6E4C7375] Purchase completed with error: Error Domain=ASDErrorDomain Code=506 "Duplicate request" UserInfo={NSLocalizedDescription=Duplicate request, NSLocalizedFailureReason=Request is a duplicate of UPD9C204399/com.imperum.app:6743783187} default 10:52:34.164171+0200 appstoreagent [PurchaseService]: [C78059BF] Starting purchase of 6743783187:com.imperum.app by com.apple.AppStore default 10:52:34.164661+0200 appstoreagent [BUYC78059BF/com.imperum.app:6743783187] Starting purchase for client: com.apple.AppStore default 10:52:34.164995+0200 appstoreagent [BUYC78059BF/com.imperum.app:6743783187] Failing this request as a duplicate of UPD9C204399/com.imperum.app:6743783187 error 10:52:34.165014+0200 appstoreagent DetectDuplicateRequestTask completing with error: Error Domain=ASDErrorDomain Code=506 "Duplicate request" UserInfo={NSLocalizedDescription=Duplicate request, NSLocalizedFailureReason=Request is a duplicate of UPD9C204399/com.imperum.app:6743783187} error 10:52:34.165086+0200 appstoreagent [PurchaseService]: [C78059BF] Purchase completed with error: Error Domain=ASDErrorDomain Code=506 "Duplicate request" UserInfo={NSLocalizedDescription=Duplicate request, NSLocalizedFailureReason=Request is a duplicate of UPD9C204399/com.imperum.app:6743783187} Logs from TestFlight: error 10:54:35.751574+0200 appstoreagent [TFU3C168938/com.imperum.app:6743783187]: Failed to set IXProgressHint on the coordinator: Error Domain=IXErrorDomain Code=5 "A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating" UserInfo={NSLocalizedFailureReason=Coordinated install exists with different intent., FunctionName=-[IXSClientConnection _remote_createAppInstallCoordinatorWithSeed:createIfNotExisting:requireMatchingIntent:scopeRequirement:completion:], SourceFileLine=641, NSLocalizedDescription=A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating} error 10:54:35.751597+0200 appstoreagent AppInstallImportAndPolicyTask completing with error: Error Domain=IXErrorDomain Code=5 "A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating" UserInfo={NSLocalizedFailureReason=Coordinated install exists with different intent., FunctionName=-[IXSClientConnection _remote_createAppInstallCoordinatorWithSeed:createIfNotExisting:requireMatchingIntent:scopeRequirement:completion:], SourceFileLine=641, NSLocalizedDescription=A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating} error 10:54:35.751641+0200 appstoreagent [TFU3C168938/com.imperum.app:6743783187] TestFlight import failed: Error Domain=IXErrorDomain Code=5 "A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating" UserInfo={NSLocalizedFailureReason=Coordinated install exists with different intent., FunctionName=-[IXSClientConnection _remote_createAppInstallCoordinatorWithSeed:createIfNotExisting:requireMatchingIntent:scopeRequirement:completion:], SourceFileLine=641, NSLocalizedDescription=A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating} error 10:54:35.751807+0200 appstoreagent InstallTestFlightAppsTask completing with error: Error Domain=IXErrorDomain Code=5 "A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating" UserInfo={NSLocalizedFailureReason=Coordinated install exists with different intent., FunctionName=-[IXSClientConnection _remote_createAppInstallCoordinatorWithSeed:createIfNotExisting:requireMatchingIntent:scopeRequirement:completion:], SourceFileLine=641, NSLocalizedDescription=A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating} error 10:54:35.751919+0200 TestFlight Installation request for 1 app(s) failed with error: Error Domain=IXErrorDomain Code=5 "A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating" UserInfo={NSLocalizedDescription=A coordinated app install already exists for [com.imperum.app/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 5805) was for intent IXCoordinatorIntentInitiating, FunctionName=-[IXSClientConnection _remote_createAppInstallCoordinatorWithSeed:createIfNotExisting:requireMatchingIntent:scopeRequirement:completion:], SourceFileLine=641, NSLocalizedFailureReason=Coordinated install exists with different intent.} Any help please..

Hi everyone I recently build an app and deployed it through app store connect and testet it on TestFlight. Everything worked fine up until build 1.0.3. Since then I have not been able to install the app on my phone through TestFlight - even though build and submission runs through successfully on eas, expo and app store. I have tried deleting and reinstalling the TestFlight from my phone. removing and adding back myself as tester. checking logs and commits from the shift from build 1.0.3 to build 1.0.4. I can see I changed "name" and "slug", so I tried removing the app from app store connect and added a new one with new build and submission. Ran through successfully but still could not install the app through TestFlight on my iPhone. I have also tried reaching out to Apple Developer Support, but I have not heard from them. Has anyone tried something similar?

Hi Have uploaded the build version and status now is approved, but this build is not showing under testflight previous builds, not able to install this version. Also when adding independent tester, error occured showing like bolow, retry not work. Anyone facing this problem ?

Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.