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Tax forms help for Indian companies
Hi Team, After agreeing the Paid In-app purchase agreements, i have been asked to fill the tax forms of US Certificate of foreign status of beneficial owner and US substitute form W-8BEN-E. Being an Indian Ed-tech company, we would like to know how should we approach this. Any help or support page or video on this can make our life easier. Thanks Team ACEplus.
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75
Mar ’25
`Hideable` MDM attribute not preventing app hiding
I have come across this Hideable attribute for managed apps, introduced in iOS 18.1, and I've encountered some behavior that seems to contradict the official documentation. According to Apple's documentation for app.managed.yaml, setting the Hideable key to false under the Attributes section should prevent a user from hiding the app. The documentation explicitly states: If false, the system prevents the user from hiding the app. It doesn't affect the user's ability to leave it in the App Library, while removing it from the Home Screen. I have configured this in my app.managed.yaml and successfully applied the profile to my test device via our MDM server. However, I am still able to hide the application from both the Home Screen and the App Library. Here are the steps I'm taking to hide the app: Long-press the app icon on Home Screen Select "Require Touch ID" Select "Hide and Require Touch ID" Authenticate using Touch ID Select "Hide App" After these steps, the app is no longer visible on the Home Screen or in the App Library, which is contrary to the behavior described in the documentation for when Hideable is set to false. My question is: Is this a known issue or a potential bug in iOS 18.1? Or, is there an additional configuration profile or a specific device supervision requirement that I might be missing to enforce this restriction correctly? Any clarification would be greatly appreciated! Thank you!
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121
Jul ’25
[MDM]Unable to Install App Store iOS/iPadOS Apps on Apple Silicon Mac - "Failed" State
I tried the new feature of macOS 26.0 com.apple.configuration.app.managed. A configuration and its activation are defined with the data like this. InstallBehavior: Install: Required License: Assignment: Device iOSApp: true AppStoreID: '1113153706' After distributing the configuration with DeclarativeDevicement MDM command, an error is notified via status channel app.managed.list. "managed": { "list": [ { "state": "failed", "declaration-identifier": "1424a813-113f-5de0-9a75-38bf64f22673", "identifier": "com.microsoft.skype.teams", "name": "Microsoft Teams" } ] } What am I missing in the settings? Thank you
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191
Jul ’25
DurationUntilRemoval MDM property
Hello, I have an issue with DurationUntilRemoval—it never deletes my profile. I installed it via my MDM server and also tried installing it using Apple Configurator 2. The device is in supervised mode. Here is my profile: ** DurationUntilRemoval** ** 3600** <key>PayloadContent</key> <array> <dict> <key>PayloadDescription</key> <string>Configures restrictions</string> <key>PayloadDisplayName</key> <string>Restrictions</string> <key>PayloadIdentifier</key> <string>com.apple.applicationaccess.82B4587F-86F6-406B-9D27-03A799379EB5</string> <key>PayloadType</key> <string>com.apple.applicationaccess</string> <key>PayloadUUID</key> <string>82B4587F-86F6-406B-9D27-03A799379EB5</string> <key>PayloadVersion</key> <integer>1</integer> <key>allowActivityContinuation</key> <true/> <key>allowAddingGameCenterFriends</key> <true/> <key>allowAirPlayIncomingRequests</key> <true/> <key>allowAirPrint</key> <true/> <key>allowAirPrintCredentialsStorage</key> <true/> <key>allowAirPrintiBeaconDiscovery</key> <true/> <key>allowAppCellularDataModification</key> <true/> <key>allowAppClips</key> <true/> <key>allowAppInstallation</key> <true/> <key>allowAppRemoval</key> <true/> <key>allowApplePersonalizedAdvertising</key> <true/> <key>allowAssistant</key> <true/> <key>allowAssistantWhileLocked</key> <true/> <key>allowAutoCorrection</key> <true/> <key>allowAutoUnlock</key> <true/> <key>allowAutomaticAppDownloads</key> <true/> <key>allowBluetoothModification</key> <true/> <key>allowBookstore</key> <true/> <key>allowBookstoreErotica</key> <true/> <key>allowCamera</key> <true/> <key>allowCellularPlanModification</key> <true/> <key>allowChat</key> <true/> <key>allowCloudBackup</key> <true/> <key>allowCloudDocumentSync</key> <true/> <key>allowCloudPhotoLibrary</key> <true/> <key>allowContinuousPathKeyboard</key> <true/> <key>allowDefinitionLookup</key> <true/> <key>allowDeviceNameModification</key> <true/> <key>allowDeviceSleep</key> <true/> <key>allowDictation</key> <true/> <key>allowESIMModification</key> <true/> <key>allowEnablingRestrictions</key> <true/> <key>allowEnterpriseAppTrust</key> <true/> <key>allowEnterpriseBookBackup</key> <true/> <key>allowEnterpriseBookMetadataSync</key> <true/> <key>allowEraseContentAndSettings</key> <true/> <key>allowExplicitContent</key> <true/> <key>allowFilesNetworkDriveAccess</key> <true/> <key>allowFilesUSBDriveAccess</key> <true/> <key>allowFindMyDevice</key> <true/> <key>allowFindMyFriends</key> <true/> <key>allowFingerprintForUnlock</key> <true/> <key>allowFingerprintModification</key> <true/> <key>allowGameCenter</key> <true/> <key>allowGlobalBackgroundFetchWhenRoaming</key> <true/> <key>allowInAppPurchases</key> <true/> <key>allowKeyboardShortcuts</key> <true/> <key>allowManagedAppsCloudSync</key> <true/> <key>allowMultiplayerGaming</key> <true/> <key>allowMusicService</key> <true/> <key>allowNews</key> <true/> <key>allowNotificationsModification</key> <true/> <key>allowOpenFromManagedToUnmanaged</key> <true/> <key>allowOpenFromUnmanagedToManaged</key> <true/> <key>allowPairedWatch</key> <true/> <key>allowPassbookWhileLocked</key> <true/> <key>allowPasscodeModification</key> <true/> <key>allowPasswordAutoFill</key> <true/> <key>allowPasswordProximityRequests</key> <true/> <key>allowPasswordSharing</key> <true/> <key>allowPersonalHotspotModification</key> <true/> <key>allowPhotoStream</key> <true/> <key>allowPredictiveKeyboard</key> <true/> <key>allowProximitySetupToNewDevice</key> <true/> <key>allowRadioService</key> <true/> <key>allowRemoteAppPairing</key> <true/> <key>allowRemoteScreenObservation</key> <true/> <key>allowSafari</key> <true/> <key>allowScreenShot</key> <true/> <key>allowSharedStream</key> <true/> <key>allowSpellCheck</key> <true/> <key>allowSpotlightInternetResults</key> <true/> <key>allowSystemAppRemoval</key> <true/> <key>allowUIAppInstallation</key> <true/> <key>allowUIConfigurationProfileInstallation</key> <true/> <key>allowUSBRestrictedMode</key> <true/> <key>allowUnpairedExternalBootToRecovery</key> <false/> <key>allowUntrustedTLSPrompt</key> <true/> <key>allowVPNCreation</key> <true/> <key>allowVideoConferencing</key> <true/> <key>allowVoiceDialing</key> <true/> <key>allowWallpaperModification</key> <true/> <key>allowiTunes</key> <true/> <key>forceAirDropUnmanaged</key> <false/> <key>forceAirPrintTrustedTLSRequirement</key> <false/> <key>forceAssistantProfanityFilter</key> <false/> <key>forceAuthenticationBeforeAutoFill</key> <false/> <key>forceAutomaticDateAndTime</key> <false/> <key>forceClassroomAutomaticallyJoinClasses</key> <false/> <key>forceClassroomRequestPermissionToLeaveClasses</key> <false/> <key>forceClassroomUnpromptedAppAndDeviceLock</key> <false/> <key>forceClassroomUnpromptedScreenObservation</key> <false/> <key>forceDelayedSoftwareUpdates</key> <false/> <key>forceEncryptedBackup</key> <false/> <key>forceITunesStorePasswordEntry</key> <false/> <key>forceLimitAdTracking</key> <false/> <key>forceWatchWristDetection</key> <false/> <key>forceWiFiPowerOn</key> <false/> <key>forceWiFiWhitelisting</key> <false/> <key>ratingApps</key> <integer>1000</integer> <key>ratingMovies</key> <integer>1000</integer> <key>ratingRegion</key> <string>us</string> <key>ratingTVShows</key> <integer>1000</integer> <key>safariAcceptCookies</key> <real>2</real> <key>safariAllowAutoFill</key> <true/> <key>safariAllowJavaScript</key> <true/> <key>safariAllowPopups</key> <true/> <key>safariForceFraudWarning</key> <false/> </dict> </array> <key>PayloadDisplayName</key> <string>papala</string> <key>PayloadIdentifier</key> <string>MacBook-Pro-Kyrylo-2.4A2954CA-57A5-44D9-8AD3-546407A0CAD4</string> <key>PayloadRemovalDisallowed</key> <false/> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>BEED8448-8866-43EB-AC3C-1C3C652AADE4</string> <key>PayloadVersion</key> <integer>1</integer> it's just test profile, without difficult stuff, but it doesn't work too What is wrong?
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680
Feb ’25
DisabledSystemSettings in 2025 year. Is there a method to hide individual items in System Settings that is not Deprecated?
Hi, Is there a method to hide individual items in System Settings that is not Deprecated? It needs some of the settings set and hidden for the end user. I found the DisabledSystemSettings key however it is marked as Deprecated and does not include all the new items, especially those related to Apple Intelligence. Is there any method other than “Restrictions” that does not hide and only set individual settings ? It needs to hide items in system settings :)
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233
Apr ’25
Question: Granular App Update Status Reporting (Similar to Software Updates)
I'm currently testing app updates using the App:Managed declarative device management payload, and I have a question regarding app update status reporting. Presently, by subscribing to the app.managed.list status item, we can retrieve a list of managed applications along with their installation status. Additionally, we enable automatic updates for managed App Store apps using the UpdateBehavior.AutomaticAppUpdates key. However, especially when a critical application update is initiated, we frequently find ourselves needing more detailed information about the update process. For instance, having status items similar to softwareupdate.install-state and softwareupdate.failure-reason would be incredibly helpful for user troubleshooting. My question is: Is there a way to obtain a similar level of detailed, real-time status updates for app updates? Any insights you might have, or existing methods to achieve this, would be greatly appreciated. Thank you.
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833
Jul ’25
Force-renew Enterprise Provisioning Profiles of iOS Distribution Managed Certs?
Last year I used the iOS Distribution Managed Certificate (Enterprise Program) to sign an App and to distribute it internally. The Cert is still valid until May 2026. But its associated Provisiong Profile (which is not visible in the Apple Portal, but within Xcode when you export your archive) expired last week. Until then it was impossible for me to somehow force renew the profile and that lead to the fact that my app was not usable for a day, because the renewal was done after the expiration of the old one. Whats the whole point of the managed signing if can't influence the provisioning update. To be clear: I don't speak about the certificate - just about the profile. Or am I using it wrong?
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153
Apr ’25
Automatic Assessment Configuration Entitlement Request Redirects to "Unauthorized" — Any Guidance?
We’re exploring the use of Apple’s Automatic Assessment Configuration entitlement for an iOS app currently in the proof-of-concept stage. We’re enrolled in the Apple Developer Program with an active subscription. Both the Account Holder and team members have accepted all relevant license agreements. However, when we try to access the entitlement request form at: 👉 https://developer.apple.com/contact/request/automatic-assessment-configuration/ We are immediately redirected to: 🚫 https://developer.apple.com/unauthorized/ This happens for all team members, including the Account Holder, so it doesn’t appear to be a role-specific permissions issue. The app is still in the proof-of-concept stage — there’s no App Store listing or App ID yet. We’re trying to confirm entitlement eligibility before proceeding further. Questions: Is an App Store listing or App ID required to access this request form? Are there any hidden prerequisites (account permissions, team roles, prior submissions, etc.) that need to be fulfilled? Has anyone here successfully submitted this form — and if so, what steps or conditions were required? Any guidance or shared experience would be greatly appreciated. Thanks in advance!
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746
Jul ’25
Entering the Tax form for India
We intend to sell in india markets. In india our tax compliance is GSTIN which is also highlighted in your "Provide tax information for alternative payment options" section. We will not be making any sale outside India and hence are not liable for any tax compliance or withholding of tax outside india. Please guide us on how we should fill the tax forms.
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83
Apr ’25
Automated Certificate Management Blocked by -60005 Security Framework Error
Attempts to programmatically update or add numerous system-installed certificates (a common practice for organizations that rotate certificates regularly) are blocked, forcing manual, insecure, and error-prone workarounds. The root cause lies in the stricter security protocols implemented in macOS 15, specifically: System Integrity Protection (SIP) and Transparency, Consent, and Control (TCC) Command we are using : sudo security authorizationdb write com.apple.trust-settings.admin
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921
Jul ’25
Duplicate App identifiers reported
The result Plist for the InstalledApplicationList MDM command is reporting duplicate Application identifiers. Sometimes with different version, other times with the same version. The device is MacOS 15.5, Enrolled via ABM (Supervised). Here are a couple samples from the returned list. Duplicate app: <key>BundleSize</key> <integer>398051</integer> <key>Identifier</key> <string>com.adobe.Acrobat.NativeMessagingHost</string> <key>Installing</key> <false/> <key>Name</key> <string>NativeMessagingHost</string> <key>ShortVersion</key> <string>5.0</string> <key>Version</key> <string>5.0</string> </dict> <dict> <key>BundleSize</key> <integer>398051</integer> <key>Identifier</key> <string>com.adobe.Acrobat.NativeMessagingHost</string> <key>Installing</key> <false/> <key>Name</key> <string>NativeMessagingHost</string> <key>ShortVersion</key> <string>5.0</string> <key>Version</key> <string>5.0</string> </dict> Different Version: <key>BundleSize</key> <integer>4197200</integer> <key>Identifier</key> <string>com.adobe.adobe_licutil</string> <key>Installing</key> <false/> <key>Name</key> <string>adobe_licutil</string> <key>ShortVersion</key> <string>11.0.0.39</string> <key>Version</key> <string>11.0.0.39</string> </dict> <dict> <key>BundleSize</key> <integer>4443177</integer> <key>Identifier</key> <string>com.adobe.AcroLicApp</string> <key>Installing</key> <false/> <key>Name</key> <string>AcroLicApp</string> <key>ShortVersion</key> <string>25.001.20432</string> <key>Version</key> <string>25.001.20432</string> </dict> <dict> <key>BundleSize</key> <integer>7380980</integer> <key>Identifier</key> <string>com.adobe.adobe_licutil</string> <key>Installing</key> <false/> <key>Name</key> <string>adobe_licutil</string> <key>ShortVersion</key> <string>10.0.0.274</string> <key>Version</key> <string>10.0.0.274</string> </dict>
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962
Jul ’25
Enterprise Account: Can we use corporate credit card under different name?
We’re using the Apple Developer Enterprise Program for internal app distribution. The Apple ID is a generic one using our domain email, but the Account Holder is a real person with authority in the organization. For the payment method, we plan to use a corporate credit card — but it is issued under a different staff name (e.g. card under Chief, but Account Holder is IT Head). Just want to check: • Is this setup acceptable? • Will Apple reject the enrollment/renewal if the card name doesn’t match the Account Holder? • What’s the best practice in this case to avoid delays or verification issues? Appreciate any guidance or experience from the community. Thanks!
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887
Jul ’25
Signing Certificates for MDM Configuration Profiles
Subject: Questions Regarding Signing Certificates for MDM Configuration Profiles Dear all, I hope this message finds you well. I have some questions regarding the signing certificates used for MDM configuration profiles. Currently, our company uses an SSL certificate to sign MDM configuration profiles. However, with the announcement that the validity period of SSL certificates will gradually be shortened starting in 2026, we are considering alternative options for signing certificates. Through our internal testing and investigation, we have found examples of the following certificate chains being used: ・Developer ID - G1 (Expiring 02/01/2027 22:12:15 UTC) + Developer ID Application certificate chain ・Apple Root CA + Apple Worldwide Developer Relations Intermediate Certificate + MDM CSR certificate chain We would appreciate any insights or experiences you can share regarding the following points: Apple Support previously advised that "certificates issued by public certificate authorities (CAs) trusted by Apple" are recommended. The certificates listed at https://www.apple.com/certificateauthority/ are typically preinstalled on Apple devices. Are these considered "trusted public CAs" by Apple in this context? Is it acceptable in practice to use a certificate obtained from the “Certificates, Identifiers &amp; Profiles” section on developer.apple.com for signing MDM configuration profiles? We would be grateful to hear about any real-world experiences. If the answer to question 2 is yes, which certificate type within “Certificates, Identifiers &amp; Profiles” would be most appropriate for signing configuration profiles? If using certificates from question 2 is not suitable, are there alternative certificate types (other than SSL) that are valid for longer periods (e.g., more than one year) and appropriate for signing MDM configuration profiles? Apple's official documents do not seem to clearly specify what type of certificate should be used to sign MDM configuration profiles. If you know of any helpful documents or resources related to this topic, we would greatly appreciate it if you could share them. Thank you very much for your time and support. We would truly appreciate any advice or guidance you can provide.
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140
Jul ’25
Recover device enrolled email from any iOS device for an enterprise app?
Is the possibility of programmatically recovering the enrolled email address associated with an iPad. We are currently working on a project that requires us to retrieve this information for our enrolled devices. Could you please provide guidance or documentation on how we can achieve this programmatically? Specifically, we are interested in any APIs or frameworks that Apple provides for this purpose, as well as any necessary permissions or configurations that need to be in place.
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425
Feb ’25
Is NanoMDM a future-ready MDM for Apple Business Manager?
Hello, We are currently deploying Apple devices in our organization using Apple Business Manager (ABM) and are looking for a long-term self-hosted MDM solution. We initially considered MicroMDM, but since official support will end in December 2025, we are evaluating NanoMDM. I would like to confirm: Is NanoMDM a stable and production-ready option for long-term use with Apple Business Manager and Automated Device Enrollment (ADE)? Does NanoMDM support all essential features like: Supervision Remote wipe App deployment Configuration profiles Are there any limitations or known issues with using NanoMDM? Are there any other open-source or lightweight MDM solutions Apple developers recommend that are actively maintained? We are aiming for a reliable, secure, and future-proof self-hosted MDM setup. Any guidance or shared experience would be greatly appreciated. Thanks, Vijay Pratap Singh
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385
Jul ’25
Stop an in-house app by revoking it's certificate?
I'm hoping to make certain in-house apps fail to launch by revoking the in-house certificate that they were built on. This is by way of encouraging users of these apps to download updates built on a new certificate. How long will it take app built on a now-revoked certificate to no longer launch? Also, what is Apple's process for checking the validity of an in-house certificate in an app built on that certificate, running on iOS devices? I understand that provisioning profiles have built-in expiration dates, but will an in-house app that's built on a valid provisioning profile keep running even on a revoked certificate if the revocation happened before the certificate's own expiration date? Craig Umanoff
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122
Aug ’25