Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Unable to access details page for vehicle crash entitlement (SafetyKit)
Hi, I am part of a team working to incorporate vehicle crash detection using SafetyKit. However, I am unable to know more details about this entitlement since the details page (https://developer.apple.com/contact/request/vehicular-crash-events/) is showing an unauthorised message as shown in the image below. All the latest licenses have been reviewed and agreed to. Please let me know what can be done to access this link and know the details of this entitlement.
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Request for Urgent Assistance with Developer Account Suspension
Hello, I am reaching out regarding the suspension of my Apple Developer account and the removal of my app from the App Store. I have already submitted an appeal and provided detailed explanations addressing the concerns raised by the App Store team, but I have not yet received a response. The suspension has caused significant issues for my app’s iOS users, as they are unable to receive updates and enjoy the latest features available to Android users. Many iOS players have expressed their frustration, and this situation is affecting the overall user experience and trust in the platform. I believe the issues raised by Apple might stem from a misunderstanding. I have clarified that my app does not engage in any fraudulent or misleading activities and have submitted updates to resolve potential areas of confusion. I kindly request any guidance or assistance to expedite the review process, as this situation is causing harm to both my users and the reputation of my app. Thank you for your time and understanding. I appreciate any support or suggestions you can provide to resolve this matter promptly. Best regards,
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Enroll Now button disabled on Developer App
On the Developer app, I'd like to enroll into the Apple developer program. Unfortunately the button is disabled with the text underneath of "Please contact Apple developer support at..." I have tried multiple times get into contact with support for assistance, but have not heard back from anyone. Does anyone know what causes the enroll now button to be disabled, and where I can go to get unblocked there?
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Unable to Complete Payment for Apple Developer Program
I have been trying to complete my enrollment in the Apple Developer Program, but I keep encountering issues with the payment process. I’ve attempted the payment multiple times using the Apple Developer app and have tried several bank cards. These cards are valid and have been successfully used for other online and international purchases, but the payment for the program is not being processed, and no amount is deducted. I received a response from Developer Support suggesting I reenroll using the app, but despite following this advice, I am still unable to complete the process. As a startup online institute, this delay is affecting our teachers and students, and we urgently need this resolved. Has anyone else faced this issue, and are there any specific steps or alternative solutions that worked for you? Any guidance from the community or Apple representatives would be greatly appreciated. If needed, I am available for further discussion Thank you for your support! [Personal Information Edited by Moderator]
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Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
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Unable to Access Developer My Account - "We’ll be back soon" Page
Hello, I’ve been trying for months to access my Apple Developer account, but unfortunately, I keep getting redirected to the "We’ll be back soon" page. I’ve checked the server status, and everything appears to be fine. I’ve also tried common troubleshooting steps like clearing my browser cache, disabling any VPNs, and trying different devices and networks, but none of these solutions have worked. How can I reactivate my account? Any guidance would be greatly appreciated. Thank you in advance!
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Help, account got terminated by 3.2(f) and no reply at all.
Our company's Apple developer account, ***@.com, received an email on October 25, 2024, stating that the developer account was associated and required a written declaration within 30 days. We provided the requested document and received a reply on November 2, 2024, confirming that the account had been restored to normal use. However, confusingly, we received the same email again on November 23, 2024, with the content still being "the developer account is associated and requires a written document to be submitted within 30 days." The amusing outcome: The response from Apple's review committee roughly meant that "the improvements described in the document are insufficient to address the issues previously identified," and the account will be suspended after 30 days. Why is it amusing? There is evidence that the "written document" was stored in Google Drive, which has functionalities such as usage statistics, view counts, download counts, etc. Apple's reviewer, without viewing or downloading the written document, directly replied with a template email claiming that "the improvements described in the file are insufficient to solve the previous issues." Google Drive has records of views and downloads; during the 30-day appeal period, the developer submitted the appeal document but it was not reviewed. The review committee member claimed it was insufficient without even viewing the written document. Is this the attitude of Apple employees? As a developer, I feel very upset. What specific steps did our company take to prevent the account from being associated again? Please take the trouble to open the following URL to download the written declaration document, which contains the specific steps: Google File URL; Our Apple ID is ******, and under this account, there is only one app. Since its launch, multiple version updates have been released, and we have invested significant funds in Apple's ADS promotion. The user base in China's Android market has exceeded one million; now due to the account suspension issue, the app has been taken down again, severely impacting our business. Isn't this unfair treatment towards developers? Thank you to the Apple customer service team for your help, and we sincerely hope to restore the account's usage rights soon.
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Enrollment IN-REVIEW
My application was submitted in September. By September 30th all verification documents were accepted and I had my call with support as required. The status is "In-Review" as of today 12/04/2024. Over 60 days. I have emailed support multiple times and receive back only the same that it is in-review and to be patience. Has anyone been able to get more information from support? Is there a "higher" department that would be able to help? Has this happened to anyone else?
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Enrollment
I'm responsible for setting up the company's Apple Developer account. The enrollment was accepted, but we are stuck on the payment method. We did pay three times the enrollment fee, (Friday, Saturday, and Wednesday), all with the company credit card. But no reply on the status even after the 48-hour threshold. Should we use the owner's credit card? Is there a way to know the status of the purchase or the only way is to try again until it works?
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HELP!! Newbie - Apple Connect API
Good day everyone. I am brand new to developing IOS applications and I am attempting to use Visual Studio .Net Maui with.net Core 8 to connect up my local device and debug my application. This is successful, however I am attempting to find a working example of using the google auth oAuth 2.0 API to validate a google user and return back to the application. I don't think this is that difficult however it appears that the callback is not being set up correctly in Google Auth API. Has anyone successfully done this with .net Maui and C# in Visual Studio 2022?
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Apple Developer Registration
I successfully registered for the Apple Developer program and received an email informing me that the review could take up to 48 hours. However, it's been two weeks and I still haven't received any updates. Could the fact that I used a payment account that is not in my name be causing a problem? Can anyone help me please?
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Unfair Treatment of Developers
On October 25, 2024, our company's Apple developer account (***@.com) received an email stating that "the developer account was associated and required a written declaration within 30 days." We provided the requested document as instructed and received a reply on November 2, indicating that the account had been restored to normal use. However, confusingly, we received the same email again on November 23, with the content still being "the developer account is associated and requires a written document to be submitted within 30 days." The amusing outcome emerged as follows: The response from Apple's review committee essentially meant that "the improvements described in the document were insufficient to address the issues previously identified," leading to a 30-day suspension of the account. Is this really the attitude of Apple employees? There is evidence that the "written document" was stored in Google Drive, which has functionalities such as usage statistics, view counts, download counts, etc. Apple's reviewer, without viewing or downloading the written document, directly replied with a template email claiming that "the improvements described in the file are insufficient to solve the previous issues." Can this really be considered professionalism when the reviewer states that the issue remains unresolved without even examining the document? As developers, what specific steps did our company take to prevent the account from being associated again? Please take the trouble to open the following URL to download the written declaration document, which contains the specific steps: URL Our Apple ID is :*********, and under this account, there is only one app. Since its launch, we have released multiple updates and invested significant funds into Apple ADS promotion. The user base in China's Android market has exceeded one million; now due to the account suspension issue, the app has been taken down again, severely impacting our business. Isn't this unfair treatment of developers? We appreciate the help provided by the Apple customer service team and sincerely hope for the swift restoration of our account's usage rights.
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