I signed up for the dev account three days ago. I’ve sent multiple emails and requested a phone call multiple times and no one has responded to me.

So far, we have been using Google Maps to determine distance along a certain route for a MacOS app to register kilometers for a business administration app. But, this is no longer possible, as the login for google maps no longer works. I understand we would have to pay to continue using the Google Maps service as it was and we would have to make changes to the app. That would be ok, but I was just wondering does any developer on this forum have suggestions on how to resolve this issue? Or even maybe have suggestions, to make this work better than before. Three suggestions by chatgpt: use ANWB route planner using google maps, Pro6pp, or to useWisp.Software (something I haven't heard of before. Your suggestions and ideas are welcome. Also, if the Apple Developer team knows of a way how to do this in your app, your advice is more than welcome. Have a nice day!

Hello, I've noticed that many people on the forum are experiencing issues enrolling in the Apple Developer Program. I’m facing the same problem—I can't complete my enrollment using my MacBook Pro. When I try to enroll through the Apple Developer app, I get an error saying, "Enrollment through the Apple Developer app is not available for this Apple ID." So, I tried using Safari instead. I submitted all my personal information and credit card details and initiated the order. However, no transaction was processed from my bank account, and I received an email stating that I would be notified when my order and items are ready. When I check the Apple Developer portal, my enrollment status is Pending, and I see a message prompting me to complete the purchase, as if I need to make a new payment. I don’t understand why Apple makes it so complicated just to subscribe to the Developer Program. Why can’t I use my MacBook Pro for enrollment? Why does the Developer portal ask me to complete the purchase even though I already submitted my payment details? Why is the process so confusing? Any help or clarification would be greatly appreciated. Thanks!

Hello everyone, I need help with my Apple Developer Program enrollment, as I have been stuck in the processing stage since February 20 and I don’t know what else to do. When I initially tried to enroll, I was told that the process would take two business days, but it has been much longer now. Every two days, I have attempted to purchase again, but I always receive the same message telling me to wait another two days. I have checked my payment method, verified my Apple ID information, and followed all the recommended steps, but I still cannot complete the enrollment. Has anyone else experienced this issue? What can I do to resolve it? I would appreciate any advice or guidance. Thank you in advance for your help! Best regards, Didier Orjuela

Hey everyone. This is probably the last straw I am trying to pull since I tried almost everything else. I have applied for the Apple Developer Program and the whole process started at the end of 2024. I got rejected the first time because Apple could not charge my card. It was clearly shown that the cost is $99, however, it was 106.65 Euros (I created a Revolut card with the $100 because I don't trust placing my card everywhere). I started the new process but this time I knew about the amount issue so I placed 150 Euros just to be safe. Automatic rejection with robotic AI response: "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." When I raised ticket about it I got no replies. Than both my friend and wife tried to apply for the program. Both rejected with the exact same messaging. I created a new Apple ID, new card, new everything and did everything "by the book". Again. Rejection with the same exact messaging: For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time... Can someone from Apple please tell me what are those reasons? I have been an Apple user for almost 10 years now. I was buying Apps from store. I am using iCloud+. Modest Citizen as some would say. What's the problem? How can I finally get to Apple Developer Program without being rejected by AI or some poor auto system?

Unfortunately, for the past two months I've been trying to migrate to a company account. The banking updates are stuck processing with this error message: Apple Developer support tossed me around between 6 or 7 different representatives, each restarting the process of trying to figure out the problem, contacting the engineering team back and forth, and even remote controlling my screen to try and solve it, to no avail. None of them know what is the issue. What do I do?

I have admin role of an account and able to view the team in app store connect website but with the same account not able to view the same on developer.apple.com. Did't get what is going wrong here. How can I able to get access to all teams in the apple developer account.

Hello I ordered Apple Developer Program on Feb 22. I got the confirmation email stating it will be processed within 2 business days, which has passed. Please help me to activate my account Thanks

Hello, I would like to delete my company account, billing and subscription plan. How can I do that?

I applied for the Apple Developer Program on February 4, 2025, and uploaded the required documents on February 5, 2025. However, as of today (February 26, 2025), I have not received any update or response regarding my application. I have already sent two emails regarding this matter but have not received a reply. I would appreciate an update on my application status and any further actions required on my end to complete the process. How to reach apple support?

Hi. For over 1.5 months, I am trying to opt in apple developer program for my company. Couple of times, I got informed that I have missing documents like shown below. • Applicant’s employment verification • Applicant’s employee badge or business card • Business documents for COMPANY_NAME I have provided employment verification and business documents, but I don't have any employee badge or business card so instead, I've provided my own id card's photo. Apple keeps sending me same email regarding missing documents. What I am missing here? What should I do if i don't have employee badge or business card? Thank you

Why is it so hard to register a developer account in China? As an iOS developer for 12 years, why is it so hard for me to register a developer account in China? Can Apple improve your service? If there is something wrong with me, I'm willing to accept the penalty of not being able to register. But I submitted all the information you need and then you tell me I can't register. I also just bought a new Macbook Air 2 months ago and I'm willing to contribute my income to you guys. But how are you treating me? Who can help me? Translated with DeepL.com (free version)

Hi everyone, I transitioned my Apple Developer account from Individual to Organization almost two weeks ago, and ever since, I cannot upload builds, generate API keys, or create certificates. Everything worked perfectly before the transition, and I’ve used the same setup. The biggest issue isn’t just the technical problem—it’s Apple Support’s terrible handling of it: They keep copy-pasting the same request for information, even though I’ve sent everything multiple times. When I call, they say "Everything looks good on our end", but nothing is actually fixed. After asking for the same info repeatedly, they disappear and don’t provide any updates. The only unusual thing in my account is that I have two Free Apps Agreements, and one is showing on "Pending User Info", but I have no option to input anything. I have accepted all agreements and not sure what to do. It’s been two weeks. Has anyone dealt with this before? How do I get someone at Apple to actually look at the issue instead of sending copy-paste responses? Thanks.

Hi everyone! Writing this from my personal Developer Account but this is related to my other account, enrolled under my startup organization account. Sunday morning I've started finalizing a feature on my startup that I've worked on with my colleagues for over a year already. I've pushed the code as usual, wanted to do a internal TestFlight build and I was apparently logged out on Xcode from my account. Thought it's no big deal - went to log in in Xcode Settings -> Account but my attempt was unsuccessful - I was presented a message stating "Unknown error occurred". Weird, but then I tried to use the browser to login into App Store Connect using the following account - I was met with the same message. Alright, I thought I might need to reset my password - clicked on Forgot Password and started the reset password flow. To my surprise, I am presented a new message, stating - Your account has been locked and I need to verify my phone number to request access to this account. I proceed, enter my phone number associated with the account and click continue. I am the presented with the message that my Account Access is Requested and I need to wait up to a day. I then also decided to check Keychain and well, surprise surprise - all my certificates have also been revoked from keychain, both development and distribution. Well, I wake up this morning to the following email: And attempting to login/reset password now presents a message stating that my account is now LOCKED: I've been an Apple Developer for more than 7 years. I've had multiple Developer accounts. This is the first time I'm seeing such things. Please, someone explain what is going on and how can I verify my identity with apple to access my account? I cannot release a new version of our startup's app. We are suffering business losses due to failing to meet a deadline with a potential client. I cannot believe such things are happening.

I have already paid to join the Apple Developer Program, and now I want to cancel the plan. I don’t even want a refund; I just want to revert my account to a regular developer status. Is this possible?

Hello Support Team! Hello devs! Please do not put me in some kind of shadowban if there is. I enrolled into the program for more than twice longer ago than program claims to be processed within. And still have no answer for my support request. Status just stays “pending“. I understand Support Team high load and respect them for their work but at the same time I see a lot of posts with unresolved issues like mine now. Thank you for your help and time!

Hi All, Hoping someone can shed light on the correct way to proceed for App Review using an app built with Unity's IAP Service. I'm unsure if I have a problem with my build or there is a problem with my sequencing of the review process. Unity’s IAP won’t recognize a product until it exists on App Store Connect (which you would expect), however App Store Connect won’t publish products until they are reviewed with a submitted binary. I submitted a binary with my first product for review and the app was rejected for “completeness” because the product was unavailable. I requested clarification and the review team sent a screenshot back showing the store page in the game with the IAP UI in the state I would expect for no products returned (the buttons say “unavailable” and are disabled) - which makes sense, because the IAP is not approved and therefore not available. The review team sent the following: "When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code “Sandbox receipt used in production,” you should validate against the test environment instead." It seems we are not event to the point of receipt validation because the rejection is due to products not being approved and therefore not returned when the app queries them. So the app can't be approved unless it can be tested before the product exist in App Store Connect, but Unity's IAP won’t recognize the product until it exists in App Score Connect? Since I had submitted once I was able to resubmit just the IAP, but that was rejected for completeness because it didn't include a binary - which was rejected because the IAP was not present - and the IAP was not present because it was not approved. The IAP is a very simple "100 Gems" in game currency pack so I don't believe it is being rejected on its own merits, but I suppose I could be mistaken there. I can’t be the only one with this problem, or I must be missing something… or there is something else wrong with my build. Suggestions much appreciated!

Hello, I am reaching out to the community because I am facing an issue with my Apple Developer Program enrollment that I cannot resolve. I attempted to enroll in the program through both the Developer app and the website, but my application was denied without any explanation. When I contacted Apple Support, I was told that the decision is final and that no further clarification would be provided. To ensure there were no issues on my end: My Apple ID profile is complete and accurate. All required information was submitted during the enrollment process. (Including my credit card and photos of my passport) I have no prior violations of Apple’s Terms of Service or any history with banned accounts. (And my current account is 10 years old or more) Despite this, my application was rejected outright, and I feel this decision lacks transparency. As a developer who has invested significant time and resources into creating apps for the Apple ecosystem, this situation is both frustrating and disheartening. The lack of explanation also makes it impossible to identify what went wrong or how to address it. I have already tried: Contacting Apple Support directly – they reiterated that the decision is final. Double-checking my account details and region settings – everything matches. Searching for similar cases online – but found no actionable solutions. This experience feels unfair, especially since I have complied with all requirements and have not been given any opportunity to appeal or rectify potential misunderstandings. If anyone has faced a similar situation or has advice on how to proceed, please share your insights. Is there an escalation path within Apple? Should I consider legal action due to the lack of transparency in this process? I am committed to resolving this issue but feel stuck without any clear direction from Apple. Any help or guidance would be greatly appreciated! Thank you in advance for your support. Best regards, Antonio

Hi everyone, I’m experiencing an issue with my enrollment process. I initiated three payments on the following dates: February 12, 2025: Payment attempted, received an “Order acknowledgment” email, but the amount wasn’t deducted. February 19, 2025: Reattempted payment with the same outcome. February 25, 2025: Tried again, and still no deduction from my account. I’ve contacted support (Case ID: 102538526682), but haven’t received any response. This situation affects my production process, and I’m growing increasingly concerned. Has anyone else faced and resolved successfully a similar problem, or does anyone have advice on how to escalate this issue for a quicker resolution? Thanks in advance for your help!

I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!