Hello, I'm experiencing a significant delay getting the Family Controls entitlement approved for my Shield Configuration Extension, and I'm hoping someone here can help or has experienced something similar. Background: I'm developing an app that uses the Screen Time API with Family Controls. My main app bundle (lukedev.Bloka) was approved for Family Controls (Distribution) and works perfectly. The Problem My Shield Configuration Extension (lukedev.Bloka.Shield) has been stuck waiting for approval for over 2 weeks: Request ID: 6C8LD22UVM Submitted: November 20, 2025 Status: Still "Submitted" Current State: Only shows "Family Controls (Development)" in capabilities What I've Tried ✅ Submitted entitlement request via the proper channels ✅ Contacted Apple Developer Support (case #102762028251) ✅ Verified the main app has full Family Controls approval ✅ Deleted and regenerated all provisioning profiles multiple times ✅ Confirmed the App ID configuration is correct in the Developer Portal The Issue Without Family Controls (Distribution) approval for the Shield extension, I cannot: Test the complete app functionality on physical devices Submit the app to App Store Connect Move forward with development The error I'm getting during provisioning: Provisioning profile failed qualification Profile doesn't include the com.apple.developer.family-controls entitlement Questions Has anyone experienced multi-week delays for Shield extension entitlements? Is this normal? Should Shield extensions automatically inherit entitlements from the main app, or do they really require separate approval? The documentation isn't clear on this. Are there any known workarounds to test Shield Configuration Extensions during development while waiting for distribution approval? How can I escalate this request? Developer Support initially told me I already had approval (for the main app) but didn't address the extension's separate bundle ID. Technical Details Xcode: 16.2 Target: iOS 18+ Main App: Family Controls (Distribution) ✅ Approved Shield Extension: Family Controls (Development only) ❌ Stuck Why This Matters The Shield Configuration Extension is a core component of Screen Time API apps - it's not optional. Without it, the app cannot properly display blocking interfaces. The fact that it requires a separate 2+ week approval process (after the main app was already approved) seems like a significant oversight in Apple's review process. Has anyone successfully navigated this situation or found a way to expedite the review? Any help or insights would be greatly appreciated! Thanks, Luca

I renewed my membership and payment was successful but account is still showing as expired. Is there a delay?

We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?

There does not seem to be a good area of this forum to post this, so i just post it. I joined the developer program, i made a payment of 99 US dollars, the money was sent from my bank account to Apple.Com, it said on my developers account that it could take up to 48 hours to get things registered and i would be all set to go with the developers account after that. Well, the money is still gone, and 1-2 hours after i made the payment my account now asks me to Join the program, just like before i joined and made the payment. This was two days ago so i sent a message to apple about this, still no answer from them so i dont feel very happy about this, no way in h*** i am going to make a new payment to try to join again when i already did join and did not ever got my money back. Anyone had any similar issues or know what i should do next ?

Hi Apple Developer Community and Support Team, I'm reaching out for advice and potential escalation on a stalled organization enrollment that's blocking our app launch. Here's a quick timeline: Initial enrollment hit issues with D-U-N-S verification (now resolved) and email code delivery, leading to multiple failed attempts and temporary blocks. After unblocking via support, we resubmitted and were directed to higher department review. Submitted all required docs (company formation, passport/ID, etc.) on Wednesday, November 26, 2025. No updates since—it's now Day 6 with zero communication on ETA. This is critically urgent for our business: We have ~4,000 users pre-registered and waiting to download our personal development app (focused on habit-building and goal tracking). Projections show another 10,000 sign-ups in the next two weeks alone, pushing us to 15,000+ if resolved soon. These folks are already investing—our physical planners (promoting the app) are selling via Amazon and our website, http://www.freedommastery.com selling Life planners) and they're expecting seamless iOS access on launch day. Every day of delay risks churn, lost revenue, and momentum in a competitive space. I've followed up via phone/email multiple times, but frontline support can't provide timelines or status. Enrollment ID: [Redact or insert your anonymized ID here for tracking]. Has anyone navigated a similar higher-review holdup? Tips for bumping priority (e.g., additional proof of urgency like waitlist data)? Any rough ETAs from recent org approvals? Grateful for any insights—Apple's ecosystem is key to our growth, and we'd love to get these users onboard ASAP. Thanks in advance!

My device with Device ID (00008130-001E35840483401C) is stuck in Processing state and cannot be activated. Please refresh or delete it.

Hi, i want to signup for the dev program but after scanning my id the first name was wrong. I sent a message to support already and waiting but is it safe to checkout with the wrong first name? or should i just wait for them to fix it

I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.

Hi, my developer account has been pending for more than 48 hours and I haven't received any followup email as well. Can someone pls provide guidance on this?

We are preparing to transfer one of our live applications to a different Apple Developer Organization and need clarification to avoid service disruption. We would like guidance on the following points: Sign in with Apple and Service ID Transfer: We want to confirm whether the Service ID used for Sign in with Apple must be transferred along with the app, or if its configuration will automatically migrate as part of the transfer. Additionally, is there a way to verify whether the app currently has any explicit association or dependency with the existing Service ID on the current developer account? As per our findings, we do not have a ServiceID associated with SIWA. The SIWA is handled natively by iOS. Creating or Updating a Service ID Before Transfer: Since, the ServiceID is not associated, if we create a new Service ID now and assign it to the existing app for Sign in with Apple, will this have any impact on users who are already using the live app? Specifically, will creating or modifying a Service ID change the authorization state for currently authenticated Apple Sign In users? Transfer Identifier Timing: The transfer process requires generating a transfer identifier. Should this be done ahead of the Account Migration or only at the start of the transfer? Also, will generating or using the transfer identifier require any change on the client side related to Apple Sign In? We would appreciate recommendation for these steps and whether users should expect any authentication or billing disruptions during or after the app transfer.

Hello, I am an Apple Developer and I have been unable to access my Apple ID for more than a week because of a verification code issue. Every time I try to sign in to my Apple ID or manage my banking information, I see this error message: “Too many verification codes have been sent. Enter the last verification code you received or try again later.” The problem is that I am not receiving any SMS verification codes at all, so I cannot enter any “last code”, and I cannot complete the sign-in process. I have already tried the following: Waited more than 24 hours without requesting new codes, several times. Tried signing in from different devices and networks. Confirmed that my phone number is active and can receive other SMS messages from different services. The issue persists and I am effectively locked out of my Apple ID. This is a critical problem for me because it directly affects my Apple Developer work: I cannot sign in to App Store Connect. I cannot add or edit my banking information. I cannot upload my app or submit it for review. I also do not have another phone number that I can add as a trusted phone number, so I cannot simply switch to a different number. I kindly ask for a concrete technical solution or manual intervention for my Apple ID, not just “wait 24 hours and try again”, because I have already done that multiple times and the error is still there. Could you please: check if there is a block or rate limit on verification codes for my account, and help reset it or provide another way to verify my identity and restore access to my Apple ID, or assist me with updating my trusted phone number after verifying my identity? This issue is blocking my ability to continue development and release of my app on the App Store, so I would really appreciate any escalation to the appropriate technical team. Thank you very much for your help. Best regards, Daniil

I’m on the Apple Developer application on the Mac Mini, and I’m getting the option “Continue your enrollment.” When I click it, I’m shown a “Subscription Fee” button. After clicking that, I receive this message: “An Apple Developer Program membership subscription is already associated with your iTunes & App Store account.” The only option I have is to click OK, and when I do that, it takes me back to the same Subscription screen. The enrollment is not getting completed, and I’m stuck in a loop. Could you please help me with this?

During testing, we encountered an issue where when entering the game and starting audio playback, if I force-kill the app directly (by swiping up the app in the app switcher, rather than switching to the background first before killing it), a system crash prompt dialog appears after the app is killed. We conducted numerous tests to troubleshoot the problem and found that this issue only occurs with our own TestFlight account. When we uploaded our app to another TestFlight account for testing, we were unable to reproduce this problem.

Hi everybody, I am trying to create a developer account, but I am having this problem: The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile. However, the number and name of my company that I am entering are correct. Does anyone have a solution? Thank you in advance.

Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and: How many days more should I be waiting ? Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ? Any help is much appreciated.

Help get access please

Hey so i’ve paid for the apple developer subscription about 2 days ago - the apple developer app disabled the enroll now button and says that my account is not authorized to enroll through the app, and the website says that i should complete purchase (and it my take up to 48 hours to process) even though i got my invoice

I’m trying to enroll in the Apple Developer Program, but when I attempt to make the payment, the only option displayed is for UAE/AED. My actual region is India, so I’m unable to complete the payment or finish the enrollment. I’ve already tried changing the region in my Apple ID and updated both my payment and delivery addresses to India, but it still only shows UAE and AED as the payment option. I urgently need the developer account because my client is waiting. Please help me change the region to India, or update it on your end if possible. I have already submitted a support request, but I haven’t received a response yet. My support request ID is: 102757573285. Thank you for your assistance.

A year ago, I had an app published on Apple Developer, but I didn’t renew the subscription. Months later, when I tried to subscribe again, I started getting an error when trying to purchase the Apple Developer subscription. I've already tried different cards, and the error continues to appear. I'm really exhausted at this point. I’ve been speaking with support through chat and phone calls for almost three months, and the issue still hasn’t been resolved. I keep being told to wait 24 hours, then 72 hours, but the error is still there. I’ve contacted both Apple Support and Apple Developer Support, and neither team has been able to help. I’ve been trying to pay a $100 subscription for three months, and I still can’t complete the purchase. I honestly don’t understand how a company like Apple can provide such a poor experience for something as simple as paying for a subscription.

Hello, Our organization Apple Developer account has been in pending status for over 30 days and we need guidance. Timeline: Paid annual $99 membership renewal fee (payment processed successfully) Changed Account Holder as required Submitted verification documents (passport, employment letter, business registration) Received response that verification could not be completed Updated Apple ID information to match passport exactly Sent follow-up email 30+ days ago - no response since Current status: Account shows "pending" Payment status: Successfully processed We have contacted support multiple times but haven't received updates for over a month. This is severely impacting our business. Questions: Has anyone experienced similar issues with account holder verification? What additional steps can we take? Is there an escalation process we should follow? Any guidance would be greatly appreciated.