Prevent access to the Screen Time API without guardian approval and provide opaque tokens that represent apps and websites.

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Missing child's apps in the Family Activity Picker on the guardian's/parent's device
The Problem The Family Activity Picker shows only the child's app categories on the guardian's/parent's device. The application names from the child's device are not showing on the guardian's/parent's device. The authorization is done on the child's device via try await AuthorizationCenter.shared.requestAuthorization(for: .child) Usage of the family activity picker on the guardian's/parent's device struct ContentView: View { @State private var isPresented = true @StateObject private var familyControlsHelper = FamilyControlsHelper.shared var onClose: () -> Void var body: some View { ZStack { Color.black.opacity(0.1).ignoresSafeArea() } .familyActivityPicker( isPresented: $isPresented, selection: $familyControlsHelper.familyActivitySelection ) .onChange(of: isPresented) { _ in if !isPresented { onClose() } } } } IMPORTANT Both devices are real (not simulators), and the app has granted distribution Family Controls entitlement. Question Is this the expected behavior? Or the child's app should appear on the guardian's device? Thanks.
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Jan ’26
How to trigger ShieldConfigurationExtension?
On pressing the secondary button on my ShieldConfigurationExtension, I remove the shields by setting shields in the named ManagedStore to nil in my ShieldActionExtension. // ShieldActionExtension.swift let store = ManagedSettingsStore() store.shield.applications = nil store.shield.applicationCategories = nil Now after some duration I want to re-apply the shields again for which I do the following: // ShieldActionExtension.swift DispatchQueue.main.asyncAfter(deadline: .now() + unlockDuration) { [weak self] in self?.reapplyShields(for: sessionId, application: application) } private func reapplyShields(for sessionId: String, application: ApplicationToken) { store.shield.applications = Set([application]) } Followed by the completionHandler: // ShieldActionExtension.swift completionHandler(.defer) Now the expectation is ShieldConfigurationExtension should be re-triggered with store.shield.applications = Set([application]), however I see the default iOS screen time shield. This behavior is experience when the blocked app is running in the foreground. However, if I close and re-open the blocked app - the ShieldConfigurationExtension is trigerred again correctly. If I do a completionHandler(.none) instead, the overriden configuration method in ShieldConfigurationExtension is not triggered. How do I make sure ShieldConfigurationExtension is triggered if the blocked app is running in the foreground when the shields are re-applied again?
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Jan ’26
Can't show screen time data
I am getting this error when I try to show device activity report view by this DeviceActivityReport(appsContext, filter: filter) Attempt to map database failed: permission was denied. This attempt will not be retried. I have taken access by this way. AuthorizationCenter.shared.requestAuthorization(for: .individual) Detailed errors: LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried.
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Jan ’26
Family Controls (Distribution) Capability Request
Hello! I recently submitted a request for the Family Controls (Distribution) for my app, and I’d be super happy if i could have some information about how long this process usually takes so i can plan accordingly. It would help immensly since we want to ship the app as soon as possible. I submitted the request around a week ago. Is there anything I can do on my end to help the process move more smoothly? Thanks in advance!
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273
Jan ’26
FamilyControls on Mac Catalyst — can’t authorize due to sandbox; does this make ManagedSettings/DeviceActivity unusable?
Hi DTS / Apple engineers, We’re attempting to extending our screen time app target to Mac Catalyst. On iOS, FamilyControls works as expected (AuthorizationCenter + FamilyActivityPicker, then ManagedSettings shields + DeviceActivity monitoring/reporting). On Mac Catalyst: The project builds with FamilyControls/DeviceActivity/ManagedSettings capabilities enabled. But attempting to request FamilyControls authorization (or present FamilyActivityPicker) fails at runtime. We see errors similar to: Failed to get service proxy: The connection to service named com.apple.FamilyControlsAgent was invalidated: failed at lookup with error 159 - Sandbox restriction. And our app stays authorizationStatus == .notDetermined, with the request failing. We saw an Apple engineer suggestion to “disable App Sandbox”, but Mac Catalyst apps appear to always be sandboxed, so we can’t disable it. Questions: Is FamilyControls authorization supported on Mac Catalyst today? If so, what entitlement/capability is required specifically for Catalyst/macOS? If FamilyControls auth cannot succeed on Catalyst, does that mean ManagedSettings shields and DeviceActivity monitoring/reporting are effectively unusable on Catalyst (since they depend on that authorization)? Is there an Apple‑recommended approach for a Catalyst “portal” app that mirrors an iOS child device’s restrictions, or is local enforcement on Catalyst intentionally unsupported? Any guidance (and any official docs that clarify current platform support) would be hugely appreciated.
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Feb ’26
Shield Action Extension rejected by App Store Connect – Invalid NSExtensionPointIdentifier for ManagedSettingsUI
Hello, I’m using the Screen Time API / Family Controls in my iOS app Sobre and I’m having an issue submitting a new build to TestFlight. My app setup is as follows: Main app ID: com.balthazar.sobre App extensions: Device Activity Monitor: com.balthazar.sobre.deviceactivitymonitor Shield Configuration: com.balthazar.sobre.shieldconfiguration Shield Action: com.balthazar.sobre.shieldaction On the Apple Developer portal: Family Controls (Distribution) is enabled for: the main app ID com.balthazar.sobre and all 3 extension App IDs above. App Groups are also configured for the app and the extensions. New App Store provisioning profiles have been generated for the app and all 3 extensions and are used in the latest build. When I submit the build through App Store Connect (via Fastlane / EAS), validation fails only for the Shield Action extension with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.ManagedSettingsUI.shield-action-service, in the Info.plist of “Sobre.app/PlugIns/ShieldActionExtension.appex” is invalid. DeviceActivityMonitorExtension and ShieldConfigurationExtension are accepted without any issue. My questions: What is the correct expected value for NSExtensionPointIdentifier for a Shield Action extension using the Screen Time / ManagedSettings APIs? Are there any additional entitlements or capabilities (for example, related to Managed Settings) that must be explicitly enabled for the app or the Shield Action extension in order for this extension point to be accepted by App Store Connect? Given that Family Controls (Distribution) is already granted for the main app and all extensions, is there anything else that needs to be requested or configured on my account or App IDs to use a Shield Action extension? My goal is to use Screen Time / Family Controls properly to block distracting apps and present a custom Shield UI + actions for my users, while respecting all Apple policies. Thank you in advance for your help and guidance
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Feb ’26
How to open main app from ShieldActionExtension?
Hi! I'm building a Screen Time management app using FamilyControls and ManagedSettings. When a user taps the primary button on a ShieldActionExtension, I need to open my main app to guide them through an intervention exercise. Other approved App Store apps like Jomo - Screen Time Blocker do exactly this: tapping their shield's primary button opens the main Jomo app directly. Screen recording: https://drive.google.com/file/d/15yubtTdTkFskGCIaAw_HGB57-boHPl3a/view?usp=sharing I've tried: URL schemes (UIApplication.shared.open() unavailable in extensions) Universal links Local notifications (works, but adds an extra tap) NSUserActivity Is there a supported API I'm missing? Or another accepted solution? Any guidance is appreciated.
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203
Feb ’26
Family Controls Entitlement Request Pending Over 2 Weeks
Hello, Our team submitted a request for Family Controls entitlements for our main app and four related extensions. It has now been a little over two weeks since submission, and the request is still pending review. We wanted to check if there are any recommended steps we can take on our end to help move the process forward. Any guidance or tips from anyone who have recently gone through this process would be greatly appreciated. Thank you.
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Feb ’26
Family Controls Entitlement - Code Level Support?
Hi, Submitted Family Controls entitlement request a month ago for my main focus app, got approved within a day. Submitted 3 more requests for my extensions, and it has been 16 days without any word. Saw advice to file a code-level support with DTS in this similar forum: https://developer.apple.com/forums/thread/812934 Is there anything else I can do before filing a code-level support? Any extra info to provide? If not, can a DTS engineer please refer me for the code-level support? Thanks!
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Feb ’26
Rapport de Bug : Problème Entitlements Family Controls / EAS Build
Le build iOS via EAS échoue systématiquement lors de la phase Xcode. Bien que les capacités Family Controls et App Groups soient activées sur le portail Apple Developer et configurées dans le app.json, les profils de provisionnement générés par EAS sont rejetés par Xcode car ils ne contiendraient pas les droits nécessaires. Configuration du projet : Targets (4) : App principale + 3 extensions (ShieldConfiguration, ShieldAction, ActivityMonitorExtension). Capabilities requises : Family Controls (Development), App Groups. EAS CLI Version : 18.0.6 (et versions antérieures testées). Erreur Xcode récurrente : error: Provisioning profile "[expo] com.*****.*** AdHoc 177230..." doesn't support the Family Controls (Development) capability.. error: Provisioning profile "... AdHoc ..." doesn't include the com.apple.developer.family-controls entitlement.. Ce qui a déjà été tenté (sans succès) : Configuration app.json : Ajout manuel des entitlements pour le bundle principal et configuration du plugin react-native-device-activity. Nettoyage Credentials : Suppression totale des profils et des identifiants sur le site Expo.dev ET sur le portail Apple Developer. +1 Forçage Sync : Utilisation de eas build --clear-cache et réponse "No" à la réutilisation des profils existants. Observation étrange : Le terminal indique souvent ✔ Synced capabilities: No updates, alors que les droits viennent d'être modifiés sur le portail Apple. Sur le portail Apple, les profils affichent pourtant bien "Family Controls (Development)" dans les capacités activées. Je met en piece jointe un des profiles.
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Mar ’26
App store capability request
I requested the Family Controls (distribution) capability but am not sure if I did it correct. I applied, answered the questions why i needed it and submitted. Its been about 2 weeks since applying. In the app configurations, it on apple dev site, it shows in the request history that I submitted it on March 17, but I can click the request (+) button and request it again. Just want to make sure I didn't mess anything up--it seems like they would prevent me from sendin another request if I had already requested it. It hasn't taken them this long to get back to me in the past which is why I am confused. If anyone knows how to speed up the process, please let me know! Thanks.
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Family Controls Request Form
Hi everyone, I recently submitted the Family Controls request form and received the following request IDs: 429MKWT5VX
 KNL6T2DC7A
 N62KV78DKC However, I haven’t received any updates yet and I’m not sure how these requests are tracked or when we’ll know if they’re approved. Our app is almost ready to launch and this capability is critical for us. Both the main app and an extension depend on Family Controls, so we’re currently blocked from moving forward. I also raised a support ticket with Apple Developer Support (Case ID: 102838723073), but I haven’t received any response there either. To be honest, this is becoming really stressful. Months of work are stuck at the final step and we’re unable to move forward without this approval. This isn’t just a small personal project and we’re building a production app and were hoping to launch very soon. If anyone has been through this process or has any guidance on the approval timeline, or if someone from Apple could help look into these request IDs, it would genuinely mean a lot to us.

 Thank you
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Family Controls (Distribution) entitlement request stuck on "Submitted" for 2+ weeks — no follow-up number received
Hello, I submitted a Family Controls (Distribution) entitlement request on February 25, 2026 for my prayer/productivity app that uses the Screen Time API to block distracting apps. I also submitted requests for two extensions on March 6, 2026: com.prayfirst.prayFirst.ShieldAction com.prayfirst.prayFirst.ShieldConfiguration All three requests still show "Submitted" status in the Certificates, Identifiers & Profiles portal with no progress. I contacted Apple Developer Support (Case #102839422791), and they mentioned I should have received a "follow-up number" after submission — but I never received one. This entitlement is the only blocker preventing me from building and distributing my app. Could a DTS engineer please assist or escalate this? Team ID: BH752TBX9L Thank you.
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Family Controls Request Form
Hello, We recently resubmitted our Family Controls (Distribution) request with a much more detailed explanation after our previous declined. Our entire app (including an extension) depends on this capability, and right now we’re completely blocked from launching. Months of work are stuck at this final step and it’s honestly becoming very stressful with no visibility on the timeline. If anyone has experience with the approval timeline after resubmitting, or if someone from Apple could help look into it, it would truly mean a lot. 4C6XLQWZQY Y5JJ7GT6BP 3ZBSC333WU Thank you
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Why is my Family Controls API requests taking weeks?
Hi everyone, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain. Would really appreciate any insights.
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Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Hello, I am facing a critical issue where the Family Controls (Distribution) entitlement is not being applied to my app extensions, despite the main app ID being approved. Main App ID: com.hayashikento.focuspact (Approved on March 13) Extension ID 1: com.hayashikento.focuspact.ShieldActionExtension (Pending/Not visible) Extension ID 2: com.hayashikento.focuspact.ShieldConfigurationExtension (Pending/Not visible) I have submitted requests multiple times, but the entitlement does not appear in the "Capability Requests" for these extensions in the Certificates, Identifiers & Profiles portal. Furthermore, I am unable to contact Developer Support because the "Contact Us" form on the developer website consistently shows a "Request error" or freezes on the submission page. Since I am completely blocked from TestFlight distribution, could someone from Apple please look into my account (Team ID: UHG4J7F7NH) and manually sync these entitlements? Thank you for your help.
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Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.
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Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.
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Missing child's apps in the Family Activity Picker on the guardian's/parent's device
The Problem The Family Activity Picker shows only the child's app categories on the guardian's/parent's device. The application names from the child's device are not showing on the guardian's/parent's device. The authorization is done on the child's device via try await AuthorizationCenter.shared.requestAuthorization(for: .child) Usage of the family activity picker on the guardian's/parent's device struct ContentView: View { @State private var isPresented = true @StateObject private var familyControlsHelper = FamilyControlsHelper.shared var onClose: () -> Void var body: some View { ZStack { Color.black.opacity(0.1).ignoresSafeArea() } .familyActivityPicker( isPresented: $isPresented, selection: $familyControlsHelper.familyActivitySelection ) .onChange(of: isPresented) { _ in if !isPresented { onClose() } } } } IMPORTANT Both devices are real (not simulators), and the app has granted distribution Family Controls entitlement. Question Is this the expected behavior? Or the child's app should appear on the guardian's device? Thanks.
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69
Activity
Jan ’26
How to trigger ShieldConfigurationExtension?
On pressing the secondary button on my ShieldConfigurationExtension, I remove the shields by setting shields in the named ManagedStore to nil in my ShieldActionExtension. // ShieldActionExtension.swift let store = ManagedSettingsStore() store.shield.applications = nil store.shield.applicationCategories = nil Now after some duration I want to re-apply the shields again for which I do the following: // ShieldActionExtension.swift DispatchQueue.main.asyncAfter(deadline: .now() + unlockDuration) { [weak self] in self?.reapplyShields(for: sessionId, application: application) } private func reapplyShields(for sessionId: String, application: ApplicationToken) { store.shield.applications = Set([application]) } Followed by the completionHandler: // ShieldActionExtension.swift completionHandler(.defer) Now the expectation is ShieldConfigurationExtension should be re-triggered with store.shield.applications = Set([application]), however I see the default iOS screen time shield. This behavior is experience when the blocked app is running in the foreground. However, if I close and re-open the blocked app - the ShieldConfigurationExtension is trigerred again correctly. If I do a completionHandler(.none) instead, the overriden configuration method in ShieldConfigurationExtension is not triggered. How do I make sure ShieldConfigurationExtension is triggered if the blocked app is running in the foreground when the shields are re-applied again?
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0
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0
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281
Activity
Jan ’26
Cannot access to screentime database to show in UI
I am getting this error when I try to show device activity report view by this DeviceActivityReport(appsContext, filter: filter) Attempt to map database failed: permission was denied. This attempt will not be retried. I have taken access by this way. AuthorizationCenter.shared.requestAuthorization(for: .individual)
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0
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0
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350
Activity
Jan ’26
Can't show screen time data
I am getting this error when I try to show device activity report view by this DeviceActivityReport(appsContext, filter: filter) Attempt to map database failed: permission was denied. This attempt will not be retried. I have taken access by this way. AuthorizationCenter.shared.requestAuthorization(for: .individual) Detailed errors: LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried.
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0
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0
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199
Activity
Jan ’26
Family Controls (Distribution) Capability Request
Hello! I recently submitted a request for the Family Controls (Distribution) for my app, and I’d be super happy if i could have some information about how long this process usually takes so i can plan accordingly. It would help immensly since we want to ship the app as soon as possible. I submitted the request around a week ago. Is there anything I can do on my end to help the process move more smoothly? Thanks in advance!
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0
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0
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273
Activity
Jan ’26
FamilyControls on Mac Catalyst — can’t authorize due to sandbox; does this make ManagedSettings/DeviceActivity unusable?
Hi DTS / Apple engineers, We’re attempting to extending our screen time app target to Mac Catalyst. On iOS, FamilyControls works as expected (AuthorizationCenter + FamilyActivityPicker, then ManagedSettings shields + DeviceActivity monitoring/reporting). On Mac Catalyst: The project builds with FamilyControls/DeviceActivity/ManagedSettings capabilities enabled. But attempting to request FamilyControls authorization (or present FamilyActivityPicker) fails at runtime. We see errors similar to: Failed to get service proxy: The connection to service named com.apple.FamilyControlsAgent was invalidated: failed at lookup with error 159 - Sandbox restriction. And our app stays authorizationStatus == .notDetermined, with the request failing. We saw an Apple engineer suggestion to “disable App Sandbox”, but Mac Catalyst apps appear to always be sandboxed, so we can’t disable it. Questions: Is FamilyControls authorization supported on Mac Catalyst today? If so, what entitlement/capability is required specifically for Catalyst/macOS? If FamilyControls auth cannot succeed on Catalyst, does that mean ManagedSettings shields and DeviceActivity monitoring/reporting are effectively unusable on Catalyst (since they depend on that authorization)? Is there an Apple‑recommended approach for a Catalyst “portal” app that mirrors an iOS child device’s restrictions, or is local enforcement on Catalyst intentionally unsupported? Any guidance (and any official docs that clarify current platform support) would be hugely appreciated.
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0
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0
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133
Activity
Feb ’26
Shield Action Extension rejected by App Store Connect – Invalid NSExtensionPointIdentifier for ManagedSettingsUI
Hello, I’m using the Screen Time API / Family Controls in my iOS app Sobre and I’m having an issue submitting a new build to TestFlight. My app setup is as follows: Main app ID: com.balthazar.sobre App extensions: Device Activity Monitor: com.balthazar.sobre.deviceactivitymonitor Shield Configuration: com.balthazar.sobre.shieldconfiguration Shield Action: com.balthazar.sobre.shieldaction On the Apple Developer portal: Family Controls (Distribution) is enabled for: the main app ID com.balthazar.sobre and all 3 extension App IDs above. App Groups are also configured for the app and the extensions. New App Store provisioning profiles have been generated for the app and all 3 extensions and are used in the latest build. When I submit the build through App Store Connect (via Fastlane / EAS), validation fails only for the Shield Action extension with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.ManagedSettingsUI.shield-action-service, in the Info.plist of “Sobre.app/PlugIns/ShieldActionExtension.appex” is invalid. DeviceActivityMonitorExtension and ShieldConfigurationExtension are accepted without any issue. My questions: What is the correct expected value for NSExtensionPointIdentifier for a Shield Action extension using the Screen Time / ManagedSettings APIs? Are there any additional entitlements or capabilities (for example, related to Managed Settings) that must be explicitly enabled for the app or the Shield Action extension in order for this extension point to be accepted by App Store Connect? Given that Family Controls (Distribution) is already granted for the main app and all extensions, is there anything else that needs to be requested or configured on my account or App IDs to use a Shield Action extension? My goal is to use Screen Time / Family Controls properly to block distracting apps and present a custom Shield UI + actions for my users, while respecting all Apple policies. Thank you in advance for your help and guidance
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1
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0
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220
Activity
Feb ’26
How to open main app from ShieldActionExtension?
Hi! I'm building a Screen Time management app using FamilyControls and ManagedSettings. When a user taps the primary button on a ShieldActionExtension, I need to open my main app to guide them through an intervention exercise. Other approved App Store apps like Jomo - Screen Time Blocker do exactly this: tapping their shield's primary button opens the main Jomo app directly. Screen recording: https://drive.google.com/file/d/15yubtTdTkFskGCIaAw_HGB57-boHPl3a/view?usp=sharing I've tried: URL schemes (UIApplication.shared.open() unavailable in extensions) Universal links Local notifications (works, but adds an extra tap) NSUserActivity Is there a supported API I'm missing? Or another accepted solution? Any guidance is appreciated.
Replies
0
Boosts
0
Views
203
Activity
Feb ’26
Family Controls Entitlement Request Pending Over 2 Weeks
Hello, Our team submitted a request for Family Controls entitlements for our main app and four related extensions. It has now been a little over two weeks since submission, and the request is still pending review. We wanted to check if there are any recommended steps we can take on our end to help move the process forward. Any guidance or tips from anyone who have recently gone through this process would be greatly appreciated. Thank you.
Replies
2
Boosts
0
Views
126
Activity
Feb ’26
Family Controls Entitlement - Code Level Support?
Hi, Submitted Family Controls entitlement request a month ago for my main focus app, got approved within a day. Submitted 3 more requests for my extensions, and it has been 16 days without any word. Saw advice to file a code-level support with DTS in this similar forum: https://developer.apple.com/forums/thread/812934 Is there anything else I can do before filing a code-level support? Any extra info to provide? If not, can a DTS engineer please refer me for the code-level support? Thanks!
Replies
2
Boosts
0
Views
172
Activity
Feb ’26
Rapport de Bug : Problème Entitlements Family Controls / EAS Build
Le build iOS via EAS échoue systématiquement lors de la phase Xcode. Bien que les capacités Family Controls et App Groups soient activées sur le portail Apple Developer et configurées dans le app.json, les profils de provisionnement générés par EAS sont rejetés par Xcode car ils ne contiendraient pas les droits nécessaires. Configuration du projet : Targets (4) : App principale + 3 extensions (ShieldConfiguration, ShieldAction, ActivityMonitorExtension). Capabilities requises : Family Controls (Development), App Groups. EAS CLI Version : 18.0.6 (et versions antérieures testées). Erreur Xcode récurrente : error: Provisioning profile "[expo] com.*****.*** AdHoc 177230..." doesn't support the Family Controls (Development) capability.. error: Provisioning profile "... AdHoc ..." doesn't include the com.apple.developer.family-controls entitlement.. Ce qui a déjà été tenté (sans succès) : Configuration app.json : Ajout manuel des entitlements pour le bundle principal et configuration du plugin react-native-device-activity. Nettoyage Credentials : Suppression totale des profils et des identifiants sur le site Expo.dev ET sur le portail Apple Developer. +1 Forçage Sync : Utilisation de eas build --clear-cache et réponse "No" à la réutilisation des profils existants. Observation étrange : Le terminal indique souvent ✔ Synced capabilities: No updates, alors que les droits viennent d'être modifiés sur le portail Apple. Sur le portail Apple, les profils affichent pourtant bien "Family Controls (Development)" dans les capacités activées. Je met en piece jointe un des profiles.
Replies
1
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0
Views
72
Activity
Mar ’26
App store capability request
I requested the Family Controls (distribution) capability but am not sure if I did it correct. I applied, answered the questions why i needed it and submitted. Its been about 2 weeks since applying. In the app configurations, it on apple dev site, it shows in the request history that I submitted it on March 17, but I can click the request (+) button and request it again. Just want to make sure I didn't mess anything up--it seems like they would prevent me from sendin another request if I had already requested it. It hasn't taken them this long to get back to me in the past which is why I am confused. If anyone knows how to speed up the process, please let me know! Thanks.
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3
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163
Activity
4w
Family Controls Works in Xcode Physical Device, But does not work in Testflight
I have gotten all necessary entitlements for all my extensions, but screen time still does not work in Testflight. our app blocks social apps for a particular period of time.. This feature works in my Xcode physical device but fails in testflight
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1
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138
Activity
4w
Family Controls Request Form
Hi everyone, I recently submitted the Family Controls request form and received the following request IDs: 429MKWT5VX
 KNL6T2DC7A
 N62KV78DKC However, I haven’t received any updates yet and I’m not sure how these requests are tracked or when we’ll know if they’re approved. Our app is almost ready to launch and this capability is critical for us. Both the main app and an extension depend on Family Controls, so we’re currently blocked from moving forward. I also raised a support ticket with Apple Developer Support (Case ID: 102838723073), but I haven’t received any response there either. To be honest, this is becoming really stressful. Months of work are stuck at the final step and we’re unable to move forward without this approval. This isn’t just a small personal project and we’re building a production app and were hoping to launch very soon. If anyone has been through this process or has any guidance on the approval timeline, or if someone from Apple could help look into these request IDs, it would genuinely mean a lot to us.

 Thank you
Replies
4
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621
Activity
1w
Family Controls (Distribution) entitlement request stuck on "Submitted" for 2+ weeks — no follow-up number received
Hello, I submitted a Family Controls (Distribution) entitlement request on February 25, 2026 for my prayer/productivity app that uses the Screen Time API to block distracting apps. I also submitted requests for two extensions on March 6, 2026: com.prayfirst.prayFirst.ShieldAction com.prayfirst.prayFirst.ShieldConfiguration All three requests still show "Submitted" status in the Certificates, Identifiers & Profiles portal with no progress. I contacted Apple Developer Support (Case #102839422791), and they mentioned I should have received a "follow-up number" after submission — but I never received one. This entitlement is the only blocker preventing me from building and distributing my app. Could a DTS engineer please assist or escalate this? Team ID: BH752TBX9L Thank you.
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3w
Family Controls Request Form
Hello, We recently resubmitted our Family Controls (Distribution) request with a much more detailed explanation after our previous declined. Our entire app (including an extension) depends on this capability, and right now we’re completely blocked from launching. Months of work are stuck at this final step and it’s honestly becoming very stressful with no visibility on the timeline. If anyone has experience with the approval timeline after resubmitting, or if someone from Apple could help look into it, it would truly mean a lot. 4C6XLQWZQY Y5JJ7GT6BP 3ZBSC333WU Thank you
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2
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191
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2w
Why is my Family Controls API requests taking weeks?
Hi everyone, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain. Would really appreciate any insights.
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0
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69
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2w
Family Controls Entitlement NOT applied to App Extensions (and Support Form is broken)
Hello, I am facing a critical issue where the Family Controls (Distribution) entitlement is not being applied to my app extensions, despite the main app ID being approved. Main App ID: com.hayashikento.focuspact (Approved on March 13) Extension ID 1: com.hayashikento.focuspact.ShieldActionExtension (Pending/Not visible) Extension ID 2: com.hayashikento.focuspact.ShieldConfigurationExtension (Pending/Not visible) I have submitted requests multiple times, but the entitlement does not appear in the "Capability Requests" for these extensions in the Certificates, Identifiers & Profiles portal. Furthermore, I am unable to contact Developer Support because the "Contact Us" form on the developer website consistently shows a "Request error" or freezes on the submission page. Since I am completely blocked from TestFlight distribution, could someone from Apple please look into my account (Team ID: UHG4J7F7NH) and manually sync these entitlements? Thank you for your help.
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6
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131
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1w
Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.
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52
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1w
Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
Hello, I have a critical issue regarding the "Family Controls (Distribution)" entitlement. My app "FocusPact" was approved for the entitlement, but there is a technical mismatch in the Bundle IDs that prevents distribution via TestFlight. [Current Situation] Parent App ID: com.hayashikento.FocusPact (Approved / Capitalized) Approved Extension ID: com.hayashikento.focuspact.ShieldConfigurationExtension (Approved / Lowercase) [The Issue] Due to the case-sensitivity difference (FocusPact vs focuspact), Xcode throws a "Bundle identifier prefix mismatch" error. Since the parent app identifier is already established as capitalized, I cannot change it to lowercase without breaking the existing configuration. [Request] I have submitted a new entitlement request with the corrected capitalized Bundle ID: Corrected Extension ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Could a DTS engineer please help me synchronize the approved status to this capitalized ID? This is purely a technical correction of an already authorized functionality. Team ID: UHG4J7F7NH App Apple ID: 67591326449 Thank you for your assistance. I am a student developer eager to start MVP testing as soon as this is resolved.
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1
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79
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1w