I'm the Account Holder on an individual developer account and I've been blocked from signing the Paid Apps Agreement for over a month. Digging through the network/console, this looks like a backend session-binding bug, not a UI bug. Symptom (in browser): App Store Connect → Business → Paid Apps Agreement → "View and Agree to Terms" → tick the box → Agree → page reloads with no confirmation. Console shows: HTTP 403 on /WebObjects/iTunesConnect/.../locales/en-US (the legacy iTC backend) TypeError: Failed to execute 'removeChild' on 'Node' "An array is needed to render meta tags" Root cause (looks like): the session token returned by /WebObjects/iTunesConnect.woa/ra/user/detail has sessionToken.contentProviderPublicId = null, even though the same response contains a valid publicId in associatedAccounts[0].contentProvider. Because team-scoped iTC backend calls authorize via the publicId in the session token, with it null every team call 403s and the agreement page can't load. This reproduces 100% in a fresh Safari Incognito after a clean re-login — so it's not cookies, cache, or extensions. My roles are Legal + Admin, isLegalUser is true, permittedActivities includes Contracts and AgreementsTaxAndBankingGeneral — so it's not a permissions issue either. The Free Apps Agreement is Active on the same account; only the Paid one is blocked. Developer Support has been looping on browser-troubleshooting suggestions. Filing Feedback Assistant now with the JSON dumps. Questions for anyone who's seen this: Has anyone had sessionToken.contentProviderPublicId return null and resolve without Apple resetting it on the backend? If you got Apple to fix it, who did you reach / what was the magic word? Any known cause for the publicId not binding to a session token (account migration, account creation flow, country change, etc.)? Happy to share the JSON privately with Apple staff looking at this.

How do I delete my app which is in the prepare for submission state. My previous version was rejected and so I updated my version number to get back to the prepare for submission state, however I am still getting the same error which is "The app is unable to be removed right now" with no more information.

Wonder if there are any changes we need to make in App Store Connect to replace a MacOS app with "Designed For iPad" app? Already added "Mac (Designed For iPad)" supported destination in Xcode. Thanks.

I’m currently facing a strange issue with App Store Connect and wanted to know if anyone else has experienced something similar. My app was approved, and I selected the automatic release option. However, it has now been more than 10 days, and the estimated automatic release date keeps moving forward day by day instead of actually releasing the app. The app is related to Finnish electricity exchange prices and real-time spot price tracking, similar to the service available on my website: https://xn--prssishknhinnat-5kb41aia.fi/ Everything on the app side seems fine, so I’m not sure if this is a system delay, regional review issue, or something related to App Store processing. Has anyone here dealt with this before? How long did it take for your app to finally go live after approval? Would appreciate any insights or advice.

Hi everyone, My iOS app is approved and live on the App Store. When I submitted it for review I had already created all my subscriptions, the APP review passed. But in the Subscriptions section I still see: Weekly, Monthly, Yearly plans all showing "Developer Action Needed" The English (U.S.) localization of the subscription group marked "Rejected" The frustrating part: Apple left no note or message explaining why. The only text shown is a generic line — "One or more of the subscriptions listed below requires your attention." There's nothing in the Resolution Center for this and no email with a reason. Since the app is already approved and released, do I need to submit a new app version, or can I resubmit the subscription metadata on its own? And what usually causes a subscription group localization to be rejected with no message when the app itself passed review? Thanks!

I have an iOS app with two auto-renewable subscriptions (monthly and annual) that are fully configured and ready for their first submission. Both products have complete metadata, pricing, localizations, review screenshots, and review notes. The problem: The "In-App Purchases and Subscriptions" section does not appear on the version preparation page. It should appear between "App Review Information" and "App Store Version Release," but it's missing entirely. This means I cannot link the subscriptions to my app version for a combined submission. How I got here: I initially submitted the subscriptions for review independently (via the "Submit for Review" button on the subscription product page), not realizing they needed to be submitted alongside a binary. This resulted in a Guideline 3.1.1 rejection. I then created a new app version with a build, but the "In-App Purchases and Subscriptions" section did not appear on the version page. Not realizing this section should exist, I submitted the app — it was approved and published without the subscriptions. I have since created another new version with a fresh build. The app version, monthly subscription, and yearly subscription are all in "Ready to Submit" state. The section still does not appear. What I've verified: All subscription metadata is complete (pricing, localizations, review screenshots, review notes) Subscription group has a localization A new app version is in "Prepare for Submission" with a build uploaded All business/agreements/tax/banking setup is complete The app has no consumable or non-consumable IAPs — only auto-renewable subscriptions All subscription testing appears to work I've reviewed other forum threads with the same issue (e.g., https://developer.apple.com/forums/thread/778258) and followed all suggestions Environment: App uses StoreKit 2 via Flutter in_app_purchase plugin Two products: monthly and annual auto-renewable subscriptions First-time IAP submission for this app App is currently live on the App Store I opened a Developer Support ticket 7 days ago and have not yet received a resolution. Has anyone encountered this issue and found a workaround? Is there a way to reset the subscription review state so they can be properly linked to a version?

Hello. I have developed an application (My Pickleball) with Xcode for both iPhone and Apple Watch. I have successfully loaded said application onto my iPhone by connecting my iPhone to my MacBook Air with a cable; the application works as intended. The issue is with my Apple Watch. The application does load onto my Apple Watch, when when I select it, I get the following error: "Unable to Install 'My Pickleball - Watch' This app cannot be installed because its integrity could not be verified." Are there any thoughts as to how I could fix this? Thank you in advance. Regards, Ezequiel

Hello Apple Developer community, I am seeking help with a recurring App Store rejection under Guideline 2.1(a) - Performance - App Completeness. My app crashes on launch specifically on iOS 26.4.2 and I have confirmed this is a platform-level bug in React Native — not an issue with my application code. BACKGROUND My app is Highway Exit Food Finder — a navigation utility built with Expo SDK 55 / React Native 0.83. It has been in review for several weeks and has been rejected multiple times due to a crash on launch on iPad Air M3 and iPhone 17 Pro Max running iOS 26.4.2. THE CRASH Every crash log shows the same signature: Exception: EXC_CRASH (SIGABRT) Location: ObjCTurboModule::performVoidMethodInvocation Thread: com.meta.react.turbomodulemanager.queue The crash occurs during TurboModule initialization — BEFORE any JavaScript code runs. This means no application-level code change can fix it. CONFIRMED PLATFORM BUG This crash is documented in: github.com/facebook/react-native/issues/54859 github.com/expo/expo/issues/44680 These issues confirm that React Native's New Architecture TurboModule system throws an NSException during async void method invocation on iOS 26 that cannot be caught, causing SIGABRT. WHAT I HAVE TRIED Removed expo-notifications (possible crash source) Removed react-native-maps Simplified all screens to static components Set newArchEnabled: false in app.json Upgraded to Expo SDK 55 Submitted 17+ builds attempting to fix this Despite all these changes the crash signature remains identical across all builds because the crash happens at the platform level. MY QUESTIONS Has anyone successfully gotten a React Native Expo app approved on App Store Review while running iOS 26.4.2 on review devices? Is there a known working configuration for Expo SDK 55 that avoids the TurboModule crash on iOS 26? Has anyone successfully appealed a 2.1(a) rejection caused by a platform bug rather than app code? Can Apple review devices be updated to use a stable iOS version for reviewing React Native apps while the iOS 26 compatibility issues are resolved? DEVICE AND BUILD INFO Review device: iPad Air 11-inch M3 OS: iPadOS 26.4.2 Framework: Expo SDK 55 / React Native 0.83 Build tool: EAS Build All crash logs reference the identical TurboModule crash signature Any help or guidance from the community or Apple engineers who monitor these forums would be greatly appreciated. Thank you.

Hi all, has anyone experienced an issue where App Store Connect shows the app as In Review and doesn't allow you to release it to production, but under General → App Review the review appears to be completed and the status is Approved? (attached screenshots) It's been in this state for more than 3 days already. Has anyone encountered this before or knows how to resolve it? Any advice would be appreciated. I've contacted support already but no response

I have an app that was rejected but then later accepted. The app has since been updated to 1.0.2, but I still have a red stop sign icon on this app in App Store Connect. I have messaged asking how to remove the flag since the app has been accepted, but no reply yet. Can I clear this Unresolved issues flag?

I'm trying to submit a first-time In-App Purchase together with a new version of my macOS app, but App Store Connect doesn't seem to provide a way to do this. Setup: macOS app (Bundle ID: de.andreasmaser.Screenshots) Marketing version: 1.2, Build 1 (uploaded, processed, attached to version) IAP "Screenshots Pro" (Product ID: de.andreasmaser.Screenshots.pro) is fully configured: status "Waiting for Review", App Review screenshot present, both English + German localizations, pricing set Previous 1.1 submission was rejected under Guideline 2.1(b) because "the associated In-App Purchase products have not been submitted for review" Per Apple's documentation (https://developer.apple.com/help/app-store-connect/manage-submissions-to-app-review/submit-an-in-app-purchase), step 3 says: "On the right, scroll down to the In-App Purchases and Subscriptions section." The problem: This section does not exist on the macOS app version page. I scrolled through the entire page; the sections are: App Previews & Screenshots → Promotional Text → Description → Keywords → URLs/Version/Copyright → Build → Added Content → Game Center → App Review Information → App Sandbox Information → Version Release. There is no "In-App Purchases and Subscriptions" section anywhere. What I've tried: Both Version 1.1 and a fresh Version 1.2 with a freshly-uploaded build Cancelling/withdrawing the previous submission and starting a new draft Editing the IAP and re-saving (no status change) The IAP's "Submit for Review" button stays greyed out on the IAP page The submission draft panel only shows the app version, with no "+" button to add IAPs The "Submission Drafts" floating button on the IAP detail page just opens the same panel with only the app Questions: Does the "In-App Purchases and Subscriptions" section appear for macOS apps under specific conditions I'm missing? Is there a different workflow for attaching first-time IAPs on macOS apps vs. iOS apps? Is this a known App Store Connect bug, and what's the recommended workaround? Any guidance is greatly appreciated — I've been blocked on this re-submission since yesterday.

Hello there, I have professional experience on mobile application development for several years. and decided to develop ios apps and was working on them recently. I have bought a macbook last month to start developing these ideas and then applied for apple development program to start testing these application. First application was with my Turkish ID card and then they mailed me to upload one of the listed documents with following languages English, Spanish…. So I have uploaded my passport because it was also in English. And then without requesting any further information they say they can’t verify my identity so they rejected it. And even further, I can’t use my apple account for a new application. I can’t even login to my developer account, it says “Need assitance with accessing your developer account?” when i try to login. What should i do now?

I’m blocked from building an iOS app because Apple Developer Portal says my Team ID is not associated with an active membership. On the Apple Developer portal resources page I see: “Team ID: ‘’ is not associated with an active membership.” I don’t see a Team selector in the Developer portal (only Account / Help / Sign out). The portal shows a banner “Join the Apple Developer Program”. When I click it: “Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership.” In App Store Connect → Users and Access, the only user is my Apple ID and it shows: Role: Account Holder, Admin Apps: All Apps Because of this, my iOS build/signing fails (Expo/EAS build, but same in Xcode) with: Provisioning profile doesn’t support Push Notifications capability Provisioning profile doesn’t include the aps-environment entitlement I enabled Push Notifications / tried regenerating provisioning profiles, but it keeps reusing the same old App Store profile and fails. Questions: What does “Team ID not associated with an active membership” mean when App Store Connect shows me as Account Holder? How do I restore/activate the Developer Program membership for this Team ID (or fix the “already associated” enrollment state)? Is there a specific Apple page where I can verify the membership status for a team when the Team selector is missing? Any guidance would be appreciated—this is blocking App Store builds.

Hello, our subscriptions are stuck in "Developer Action Needed" state, while "Submit for Review" button is greyed out. Even after editing review notes (as suggested here). Subscriptions were rejected before because: "In order to approve your new In-App Purchase business model, we have to verify the purchasability of the items being sold. Please upload a new binary and make sure that your new In-App Purchase products are available for purchase at the time of review." We submitted new binary but we are still stuck in this state and are not able to resubmit. Thanks for any help. Issue: FB22860643

Hi, One week ago our Developer Program Subscription expired, and the Renew button is not showing. I've tried contacting support via phone, email, chat, etc. but no success. I'm the account holder, our Team ID is 5J74W2J3S3 and our organization is GA Trading LLC. This is causing serious issues to our business since new customers are coming every day, and they can't see the app. We just want to pay the $99/year and get our app back on the store. Can you guys help unblocking this ASAP? Thanks, Giovanni

Hello everyone, We are experiencing a serious issue with consumable In-App Purchase products in App Store Connect and could not find a clear solution. Our app previously had approved In-App Purchase products. Later, we removed the old products from sale, deleted them, and created new consumable IAP products with new product identifiers. The new products are: Points_50 Points_100 Points_250 Points_500 Points_1000 Points_2500 These products are used in the live app’s Points Store. The problem is that the live production app now depends on these new product IDs, but the products have not been approved yet. Because of this, prices are not displayed correctly in production and users cannot complete purchases. The IAP products have now been stuck In Review for about one week. Here is the timeline: We created the new consumable IAP products and submitted them for review. They were rejected under Guideline 3.1.1 with the following message: “We have begun the review of your In-App Purchase products but are not able to continue because you have submitted In-App Purchase products for the Consumable type, but you have not yet submitted an updated binary for review. To resolve this issue, please upload a new binary and resubmit the In-App Purchase products for review.” We followed this instruction. We uploaded a new binary and submitted a new app version for review. In the App Review Notes, we clearly explained that the new version was submitted because App Review requested an updated binary for the pending consumable IAP products. The new app version was approved. However, the six IAP products are still stuck In Review and have not been approved. The confusing part is that the In-App Purchases page still shows the following general message: “Your first in-app purchase must be submitted with a new app version. Create your in-app purchase, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first-in app purchase has been submitted for review, additional in-app purchases can be submitted from the In-App Purchases section.” However, these are not the first In-App Purchases ever created for this app. The app previously had approved IAP products. The old products were removed from sale and deleted, and the app now uses the new product identifiers listed above. Because these are not the app’s first-ever IAP products, when we uploaded the new binary and submitted the new app version, App Store Connect did not show an “In-App Purchases and Subscriptions” section where we could manually attach or select these pending IAP products. This makes the request to “upload a new binary and resubmit the IAP products” confusing in our case. We did upload a new binary, the app version was approved, but there was no way to manually select the IAP products on the version page, and the IAPs are still stuck In Review. We have already contacted support several times, but the issue is still unresolved. Has anyone experienced a similar situation? What is the correct workflow when: an app previously had approved IAPs, those old IAPs were deleted, new consumable IAPs were created, App Review requested a new binary, the new binary was uploaded and approved, but App Store Connect did not show any IAP selection section on the app version page, and the IAP products remain stuck In Review for about one week? Is there any way to manually associate these pending IAP products with the approved app version, or is this something that only App Review / Developer Support can resolve? Any guidance would be appreciated.

Hello guys I am experiencing a very concerning issue with App Store Connect regarding auto-renewable subscriptions for my Tyira Companion App. Current situation: The app is live One subscription was approved All remaining subscriptions have been stuck in “In Review” for several weeks. I have already opened multiple support cases: 102865116552 102893708354 Unfortunately, I have not received any meaningful response so far. I already verified: pricing configuration, screenshots, localization, tax/banking agreements, subscription metadata, review information. Everything appears correctly configured. At this point the issue seems to be an internally stuck review state. The problem is now causing ongoing revenue loss because users cannot purchase the subscriptions in production. How can I escalate this since I'm not getting any responses.

Hi everyone, We’re trying to publish our app in the European Union. I’m the Account Holder, and we’ve hired an external development team to build the app. When they attempt to submit the app, they receive the following error message: “To submit this app version, you must first set up your account for alternative payment.” I’ve read that I need to configure this in App Store Connect, so I logged in at https://appstoreconnect.apple.com. According to documentation, I should go to the Business section and look for “Alternative Payment Methods” or “StoreKit External Purchase Entitlement,” but I cannot find any such option in the interface. All agreements in the Agreements, Tax, and Banking section are marked as Active, so that shouldn’t be the issue either. What am I missing? Is there a specific entitlement I need to request first, or something else I need to enable? Thanks in advance for your help!

[Repost: Somehow my original thread from Jan was deleted. I called dev support and they said to post again, if there's a better channel to get answer for this, please let me know.] I’m an indie dev with a paid, one-time-purchase app (Dash Calc, $4 USD), and sales have been rough. In a crowded category, an upfront-paid app feels like a tough sell without a way to try it first. I’d like to offer a simple 7-day free trial followed by a single lifetime purchase, but App Store Connect still doesn’t officially support trials for paid apps. In Jan 2023, an App Store Commerce Engineer recommended the $0 non-consumable IAP + paid non-consumable IAP workaround: https://developer.apple.com/forums/thread/722874 I haven’t implemented it yet, but the subsequent discussion suggests the approach is overly complex. Handling refunds, reinstalls, activation timing, and purchase history requires non-obvious logic, and some developers report customer confusion and drop-off when presented with a $0 trial IAP. Has anything improved since 2023? Any new StoreKit APIs or App Store Connect changes that make this simpler or less error-prone? Is the $0 non-consumable IAP still the recommended approach in 2026? Any updated policy guidance for time-limited access on one-time purchases? I’m happy to use the workaround if it’s still the official path—I just want to confirm there isn’t a better option now.

Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.