Hello. My app is here: https://apps.apple.com/us/app/the-path-ai-coaching/id6759060774 We got approved and went into "Ready for Distribution" status on Friday at 6pm PT. It's now Monday at 8pm PT, so 74h later. However, when I share the direct link with friends, about 60-70% of them say that the app comes up saying "This app is currently not available in your country or region" They are in the US app store, and the app is available in all countries other than China (mainland) We have some major promptions scheduled for Wednesday that are very hard to move, so this is rather urgent for our team. Any possible solution that solves this would be amazingly appreciated!

I've been trying to submit my iOS app for App Store review and keep getting a 409 error when clicking "Add for Review" in App Store Connect. The error appears in the console on appStoreVersions. Bundle ID: com.aigency.tabby Team ID: T8J2WDTJWB Everything is filled out — screenshots, description, pricing, privacy policy, build selected (Build 7, status Complete). The submission just fails silently with a red stop icon on the Save button and a 409 conflict on the API call. Called Apple Developer Support and was directed here. Is there a stuck submission on the backend that needs to be cleared? Any help appreciated.

I am trying to sign up on the App Store Connect 'Business' area where I am required to complete the EU Digital Services Agreement. Selecting this option opens a form where I am asked for name, address, email etc. when I click 'next' I get an error form pop up. I would post a screenshot if this forum allowed to do so. I can't get any help from the Apple Support folks. I'm being passed back and forth between Developer support and normal customer support. Any suggestioins?

Hello, I made a mistake and created an in-app purchase with an identifier. I then deleted it. And I then reused this identifier to create a subscription but I have a block telling me that the identifier is already used. How long does an identifier remain in memory after deletion? Or should I create a new one? It's already been 24 hours. Thank you.

Previous app download metrics in App Store Connect (before the recent redesign of metrics) did provide a split of download numbers by country. This was very useful information. New metrics (after redesign) seem to only provide total app downloads numbers. The split by country is gone. How can I get figures for downloads by country? Using country/region filters seems to be no option because I would have to know which countries to filter for. If I want to see how my app downloads split by country how can I do that? Any help is appreciated.

Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in "Pending" status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?

My app has completely vanished from App Store Connect with no explanation. It no longer appears in the app listing. Bundle ID: com.sofiqe.app Team ID: AW699Z7G8H Apple Account: Support case 102841743378 has been open with no resolution. The contact form on the developer portal is also broken and returns "There was a problem processing your request" making it impossible to follow up. Has anyone experienced an app disappearing from App Store Connect? Any advice on escalation would be appreciated.

Hello, I am trying to ship the first auto-renewable subscription for my iOS app and I am facing what seems to be a workflow / availability issue involving App Store Connect and TestFlight. Product ID: seka_premium_yearly_ Current situation: The subscription exists in App Store Connect. Its status remains “Waiting for Review”. The subscription page says that the first subscription must be submitted with a new app version and attached through the “In-App Purchases and Subscriptions” section on the app version page. 4. However, this section does not appear on my iOS app version page in App Store Connect. 5. In TestFlight, when tapping “Subscribe”, the app shows: “The offer is not available yet. Please try again in a moment.” Additional context: Paid Apps Agreement is active The app uses expo-iap The product ID configured in the app is seka_premium_yearly_ We are not restricting access by storefront, region, or device configuration Sandbox testing has been attempted, but the issue remains reproducible in TestFlight Question: Is it expected that the subscription is unavailable in TestFlight while the first subscription is still in “Waiting for Review”? Does the missing “In-App Purchases and Subscriptions” section on the app version page indicate an App Store Connect issue? Has anyone encountered this specific first-subscription workflow problem? Any guidance would be appreciated.

Hello, I have created an app with subscriptions that have already been approved and integrated. However, when I test the app, the products cannot be found, even though they are correctly set up in App Store Connect and the sandbox account is active. Do you have any idea what might be causing this issue? Best regards

Hello, Our App Clip has recently gone live, and I’ve been testing the App Clip card across different device languages. I’ve noticed that while the action button text (e.g., “Open”) is localized automatically, the title and subtitle on the App Clip card are not being localized. Currently, they always appear in English. While configuring the advanced App Clip experience in App Store Connect, I was only able to select a single language (English). I attempted to create additional App Clip experiences for other languages, but encountered an error stating that the same App Clip Experience URL cannot be reused. Given that our users are distributed globally, I would like to understand: How can we localize the App Clip card (title and subtitle) for multiple languages while using the same App Clip Experience URL? Is there a recommended approach to support localization for a single App Clip experience across different regions/languages? Any guidance or best practices would be greatly appreciated. Thank you.

The appeals process for when your Apple Developer account is in Pending Termination status doesn't work. The re-instate developer account form is very clear it shouldn't be used if it's pending. But the form for "I would like to appeal an app rejection or app removal" which is the correct form for pending state. Gives the error "There are no apps associated with this team." we do have apps associated. There could be thousands of developer accounts that weren't able to file an appeal correctly because of this bug. "If you would like to appeal this termination decis ion to the App Review Board, you must do so within 30 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page and provide a written statement that includes the following:" Apple is very clear which to use.

I have a $4 USD, one-time-purchase app (Dash Calc) and sales have been rough. In a crowded category, an paid-upfront app feels like a tough sell without a way to try it first. I’d like to offer a simple 7-day free trial followed by a single lifetime purchase, but App Store Connect still doesn’t officially support trials for paid apps. In Jan 2023, an App Store Commerce Engineer recommended the $0 non-consumable IAP + paid non-consumable IAP workaround: https://developer.apple.com/forums/thread/722874 I haven’t implemented it yet, but the subsequent discussion suggests the approach is overly complex. Handling refunds, reinstalls, activation timing, and purchase history requires non-obvious logic, and some developers report customer confusion and drop-off when presented with a $0 trial IAP. Has anything improved since 2023? Any new StoreKit APIs or App Store Connect changes that make this simpler or less error-prone? Is the $0 non-consumable IAP still the recommended approach in 2026? Any updated guidance for time-limited access on one-time purchases? I’m happy to use the workaround if it’s still the official path—I just want to confirm there isn’t a better option now.

how to disable streamline purchasing, when I click turn off, it show error Streamlined purchasing cannot be turned off because your latest approved binary doesn’t include the required StoreKit APIs My app has subscribe button to click before start to use though not need to login, chatgpt had done the store kit and subscription part, do not understand why it can not turn off streamlined purchasing

I click in App Store Connect to view my app but there is a dns error. Tried Brave and Safari but have the same result. I just did update my Mac to Tahoe 26.4 . This site can’t be reached olympus-int.itunes.apple.com’s DNS address could not be found. Diagnosing the problem. DNS_PROBE_POSSIBLE

Hello, I'm trying to enroll on the trader account program but after filling out the form, then entering the email verification code that was sent I don't ever receive the phone OTP code that I'm supposed to receive. I'm not from the US, my country code is +51 so I select that on the dial code combo-box then enter my number that is 9 digits long. However, I tried with a US phone from a friend and it works just fine, he does receive the confirmation code. How can I fix this? I already have an app stuck for over 1 week because of this. I've called apple support multiple times and they send me to send evidence via email which I have. They've told me it was "scaled" to the engineering them but of course that's gonna take a long while for it to be fixed. Has anyone encountered a similar problem? I believe there's gotta be a quirk or something in that form that will actually get the system to work.

Hi, my subscriptions say "Waiting for Review" on Apple Connect. How do I get them to "Approved"?

I’m trying to submit my app for review, but I’m currently blocked due to a recurring issue with in-app subscriptions. Both of my auto-renewable subscriptions (premium_monthly and premium_yearly) are marked as “Waiting for Review”. However, I am still seeing the blue box stating that “your first subscription must be submitted with a new app version.” Despite creating a new version (1.0.1) and uploading/selecting a new build , I am not seeing the “In-App Purchases and Subscriptions” section on the version page, and I therefore cannot link the subscriptions before submitting. This issue is blocking my ability to submit the app for review. Any help to resolve this would be greatly appreciated.

I am currently unable to proceed with app submission because App Store Connect continues to display that screenshots are “still uploading”. I understand that screenshots are required for submission, and I have uploaded images that comply with the required specifications. However, even after deleting and re-uploading them, the issue remains. Troubleshooting Already Attempted • Deleted all screenshots (multiple times) • Re-uploaded new screenshots • Switched browsers (Safari / Chrome) • Used incognito mode • Changed display size settings • Waited several hours None of these steps resolved the issue. This situation is preventing me from completing the submission process and moving forward with release. It seems that the screenshot processing state may not be updating correctly, as the system indicates an ongoing upload despite no screenshots being present. Could you please advise if there is a way to reset the screenshot processing state, or suggest any additional steps to resolve this?

Why am I being taken to this URL olympus-int.itunes.apple.com/apps while I click on Users and Access, or, Apps or any link in that panel?

Our Advanced App Clip Experiences have been stuck in "Received" status and are not transitioning to "Published." This matches the issue reported in https://developer.apple.com/forums/thread/763374 which was resolved by Apple in September 2024 but appears to have resurfaced. App Clip Diagnostics passes all checks — Advanced Experience registered, App Clip published on App Store, Associated Domains verified, and Smart App Banner detected. Despite all green checks, fresh devices scanning QR codes see "App Clip not available." The App Clip works correctly on devices that already have the full app installed, confirming the binary itself is functional. We have five experiences all stuck in "Received" with none progressing to "Published." The app and App Clip have been approved and are live on the App Store. App Store ID: 6569229589 Has anyone else experienced this recently? Is there a known issue with the Advanced Experience publishing pipeline?