“missing package product”

Hello App Review Team, We respectfully ask for your assistance regarding our app review status. Our submission was re-submitted on April 29, 2026, and it has now been waiting for review for more than 12 days without any update or response. This situation is now seriously impacting our planned product launch, business operations, and partner commitments. We sincerely ask if the App Review Team could please help: Review the current submission status Escalate the case internally if possible Help move the review process forward Reference Information: Case Number: 102877213113 Submission ID: 68850cef-1651-40c8-b717-7916b679a467 We would greatly appreciate any assistance or update regarding this matter. Thank you very much.

For storefronts configured to use EU External Purchase, could you please clarify whether it is acceptable to use Product.products(for:) solely to retrieve localized product metadata for display(without offering or initiating any IAP purchase flow)?

The transactions are stuck in Apple's billing pipeline between authorisation and capture. Apple's internal subscription state says renewed successfully (hence the clean RENEWAL events to RC with no failure flags). But the corresponding bank-side capture is not executing. This is happening for the monthly product on AU storefront and not the yearly product on the same account. The pattern is reproducible across multiple users, which means it is not a per-user payment problem — it is a configuration or product-level issue.

Thanks for the detailed explanation. I checked the Signing & Capabilities settings and enabled Automatically manage signing with my Apple Developer account selected. I’ll also inspect the Frameworks, Libraries, and Embedded Content section to make sure the third-party frameworks are set correctly. I’m going to paste the full console warnings/errors below so it’s easier to identify which framework is causing the issue. Domain: LaunchExecutableValidationErrorDomain Code: 1 Recovery Suggestion: Sign the executable with a valid certificate and provisioning profile. User Info: { DVTErrorCreationDateKey = 2026-05-13 02:48:15 +0000; IDERunOperationFailingWorker = IDEInstallCoreDeviceWorker; } -- Unable to Install “PaperHub” Domain: MIInstallerErrorDomain Code: 13 Recovery Suggestion: Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.FNhy2z/extracted/IGCSEPastPapers.app : 0xe800801c (No code signature found.) -- Failed to install the app on the device. Domain:

Update — root cause found and a working workaround I cracked it. Posting the solution here so other admins can stop trying random bundle IDs. Root cause (confirmed via watchOS sysdiagnose) When you install a profile with com.apple.applicationaccess + allowListedAppBundleIDs, lsd on the paired Apple Watch immediately sends uninstalledNotifications for every PluginKit extension whose bundle ID is NOT in the whitelist. The watch's Carousel then cascades by terminating the parent apps that own those extensions, disguising the action as user initiated quit. Captured from watchOS sysdiagnose at the moment of profile install: 17:22:56 lsd: Sending uninstalledNotifications for ( pluginID=com.apple.MobileSMS.MessagesAssistantExtension pluginID=com.apple.tincan.SiriExtension pluginID=com.apple.SessionTrackerApp.SessionTrackerSiriExtension ) 17:23:13 Carousel: com.apple.MobileSMS: terminateApplication - uninstalling app (user initiated quit) 17:23:13 Carousel: com.apple.tincan: terminateApplication - uninstalling app (u

I’m seeing what appears to be the same issue with my watch app distributed through TestFlight. For a small subset of users, the watch app icon stops opening entirely after the app has been installed and working for a while. Complications/widgets continue to work, but tapping the app icon does nothing. There’s no normal crash report. I pulled a sysdiagnose from one affected user, and the watch logs showed repeated launch denials for the main watch app bundle with messages like: signature state: Profile Missing, reason: Provisioning Profile Not Found Unable to launch because it has an invalid code signature, inadequate entitlements or its profile has not been explicitly trusted by the user cannot launch untrusted application I also saw MobileInstallation log: _InstallProvisioningProfile: Could not install embedded profile: 0xe800801f (Attempted to install a Beta profile without the proper entitlement.) What’s especially confusing is that: the same TestFlight build works fine on many other watches compl

@FrankZhan I want to call Product.products(for:) on EU storefronts solely to fetch localized product metadata (displayName, displayPrice, currency formatting) for display. From Product: The Product type represents the in-app purchases that you configure in App Store Connect and make available for purchase within your app. Use Product to perform all product-related tasks in your app, from displaying in-app purchases and offers to making a purchase and getting transaction and subscription status information.