“Account Locked”

Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect. However, there's no Renew to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.

Hi, Our account was due for renewal and not getting renew option neither on the website nor on the app. While the banner shows renewal is due but no option to pay. Attaching the screenshot below need immediate help.

Hi everyone, I subscribed to the Apple Developer Program on February 10th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been close to two weeks and I already contacted Apple Support by email but unfortunately no actions has been made. I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! Also if theres an Apple Support team here, my case ID is 102827774601 — Fendy

Hello Apple Developer Support Team, I am looking for guidance regarding a prolonged Apple Developer Program enrollment issue and would appreciate any advice from the community or Apple Developer Support team. I created an Individual Apple Developer account on 10 January 2026 and completed the payment successfully on 11 January 2026. Since then, the enrollment status has remained pending, and I am still unable to access App Store Connect, create certificates, or manage identifiers. Here is what I have already completed from my side:
• Verified my Apple ID with Two-Factor Authentication enabled
• Submitted all required information and provided proper documents during enrollment
• Checked for any pending agreements or additional actions in the developer portal
• Opened an official support case via Apple Developer Contact Support
• Followed up multiple times on the same case Unfortunately, it has now been more than one month, and there has been no response or update from the Apple Developer Support team,

I enrolled in Apple Developer Program and paid on February 5th. Payment was successfully processed, but my enrollment was never completed. The developer portal still prompts me to pay again. I have sent multiple emails with no response. This has been delaying my app launch for 2+ weeks. How do I get this resolved?

I’m enrolling a small studio (EU, Slovakia) and the portal has been stuck on “Your enrollment is being processed”. I’m currently blocked from shipping builds via App Store Connect, and the lack of any accept/reject decision is starting to impact day-to-day work and planning. If an Apple Staff member can’t review the case details here, could you please route this to the enrollment verification team so they can provide a clear accept/reject decision on the passport photos already uploaded? Actions completed: Feb 3: Uploaded passport photos via the secure upload link following the requested photo requirements. Feb 6: Replied from the correct Apple Account email as instructed. Since Feb 6 there has been no confirmation whether the passport photos are accepted or rejected, and no next-step owner. I also submitted two separate support requests in the portal (email-only, no phone/chat option shown) and received no response. Request: Please confirm whether the passport photos are accepted or rejected. If rej

While working with Platform SSO on macOS, I’m trying to better understand how the system handles cases where a user’s local account password becomes unsynchronized with their Identity Provider (IdP) password—for example, when the device is offline during a password change. My assumption is that macOS may store some form of persistent token during the Platform SSO user registration process (such as a certificate or similar credential), and that this token could allow the system to unlock the user’s login keychain even if the local password no longer matches the IdP password. I’m hoping to get clarification on the following: Does macOS actually use a persistent token to unlock the login keychain when the local account password is out of sync with the IdP password? If so, how is that mechanism designed to work? If such a capability exists, is it something developers can leverage to enable a true passwordless authentication experience at the login window and lock screen (i.e., avoiding

Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewa

Hello, With the recent update to Guideline 1.2 stating apps used primarily for “anonymous chat” may be removed, could App Review clarify what “anonymous” means in this context? In our app, users interact using a chosen username and avatar. We don’t display legal names publicly, but each user has a persistent, verified account and all UGC is tied to that account so we can enforce bans. We also provide filtering, reporting, and blocking. Question: Do applications that provide chat functionality with pseudonymous users — meaning users do not display their real names — have the right to exist under this guideline, provided that accounts are persistent and enforceable? If anyone has recently passed review with a similar pseudonymous chat model, I’d appreciate any guidance on how you framed 1.2 compliance.

Hi, am facing an issue related to voip push notifications getting delivered 1-2 hours after apns-expiration to 0 and apns-priority to 10. I had raised a similar post got a reply that it may be due to network delay. But network delay can cause the delivery of voip push to be delayed only by few seconds or minutes. But in our case voip push is getting delivered hours after the voip call was attempted. Steps to reproduce: Put our voip app in background and lock iPhone. As app is put in background, socket connections gets disconnected from server. Now if a caller makes call to this app, the call should be delivered through voip push. 2) Voip push should ideally be received even if app is in background and iPhone is locked. It is connected to a good wifi network. But it does not receive the voip push. 3) After 1-2 hours user unlocks iPhone and opens voip app. As soon as user opens app, the voip push is received and phone starts ringing.