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Account Locked

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Problem to enter iCloud six-digit verification code
When I have created my developer account I do it on a MacPro 2019. Now I develop to a new silicon Mac. To submit the (Mac) application App store Connect give a six-digit verification code. This code must be enter to popup window that appear on Desktop. But the popup window appear on MacPro 2019 instead of silicon Mac. How can I receive popup window in the silicon Mac Desktop, not in MacPro 2019 ? iCloud staff tell that it imposible to change the computer destination that receive popup window... Is it true ? Yes, I can use phone to enter the six-digit verification code but it is very more easy to enter the code in the popup window.
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Jul ’25
Inquiry About TestFlight App Review Status – App ID: 6748887468
Dear Apple Developer Support Team, I recently registered a personal Apple Developer account successfully and submitted an app for TestFlight beta review with the App ID 6748887468. However, the status has remained in Waiting for Review for quite a long time. I’ve read that TestFlight beta app reviews are usually completed within 24 hours. Given the extended delay, I’m concerned there might be an issue with my submission, or that my developer account might be missing some required documentation. Could you kindly help me verify if there is any issue preventing the review process from moving forward? Thank you very much for your support.
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Jul ’25
Live Activity "Push to Start" is received but UI never appears (Silent Crash)
Hello everyone, I'm implementing the Push to Start feature for Live Activities, and I've run into an issue where the activity seems to be processed by the system but never appears on the Lock Screen or in the Dynamic Island. I suspect there's a silent crash happening in my widget extension immediately after launch, but I'm unable to capture any logs or crash reports in the Xcode debugger. Here is the flow and all the relevant data: 1. The Process My app successfully requests a pushToStartToken using Activity.pushToStartTokenUpdates The token is sent to our server. The server uses this token to send a start event APNs push notification. The device console logs (from liveactivitiesd) show that the push is received and the system is Publishing event. Expected Result: The Live Activity UI appears on the device. Actual Result: Nothing appears. The UI is completely absent. 2. Device Console Logs Here are the logs from the device console, which indicate a successful receipt of the push: pushServer default 1
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Jul ’25
Reply to iOS App not able to get VoIP push notification when device is powered on, After opening App VoIP push receiving
@DTS Engineer, Thanks Kevin for attention and reply on this issue. We are facing this issue in both case after power on - before unlocking device - here understood caused by device security as first authentication for device yet to done after restart and device might not have active network. In our case we can see 4G network symbol is shown on locked device screen. After unlocking device - in this case we can see network symbol 4G is shown on device but still waiting for up to 1/2 minutes App is not receiving VoIP push notification. If User opens App after 1/2 minutes then immediately App is getting VoIP push callback and App showing incoming call popup. In between Caller ends the call and incoming call popup become ghost call. If you guide or provide some more input on this two point about factors which are considered when push is sent from APNS to device, will help to understand issue. Your input in this case will really helps to understand or such scenarios. Appreciate your time, looking forward t
Jul ’25
Reply to Index out of range crash: internal framework
Hello, re: calls to setParameter to dynamically update the material on very rapid frequency. The mesh is locked (no more updates) before the calls to setParameter. this seems like it could be race condition or other update issue (drawable starvation?) related to the very rapid update frequency. Try reducing the update frequency to see if that resolves the issue. Also, send us a bug report with a sample project that causes the crash so we can investigate further.
Jul ’25
Index out of range crash: internal framework
Hi there, I'm developing a visionOS app that is using the anchor points and mesh from SceneReconstructionProvider anchor updates. I load an ImmersiveSpace using a RealityView and apply a ShaderGraphMaterial (from a Shader Graph in Reality Composer Pro) to the mesh and use calls to setParameter to dynamically update the material on very rapid frequency. The mesh is locked (no more updates) before the calls to setParameter. This process works for a few minutes but then eventually I get the following error in the console: assertion failure: Index out of range (operator[]:line 789) index = 13662, max = 1 With the following stack trace: Thread 1 Queue : com.apple.main-thread (serial) #0 0x00000002880f90d0 in __abort_with_payload () #1 0x000000028812a6dc in abort_with_payload_wrapper_internal () #2 0x000000028812a710 in abort_with_payload () #3 0x0000000288003f40 in _os_crash_msg () #4 0x00000001dc9ff624 in re::ecs2::ComponentBucketsBase::addComponent () #5 0x00000001dc9ffadc in re::ecs2::ComponentBucketsB
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Jul ’25
Reply to Apple Watch UDID without Xcode
Hey I found a way to view the UDID of an Apple Watch without Xcode. Apple Watch UDID Instructions (No Mac or Xcode) Make sure your Apple Watch is connected to your iPhone and Bluetooth is enabled. Trigger a sysdiagnose by holding both the Side and Digital Crown buttons on the Apple Watch for two seconds and release. Watch and iPhone will vibrate after releasing. It won’t vibrate again by doing this while the sysdiagnose is in progress. Open the Watch app on iPhone Go to: My Watch > General > Diagnostic Logs It might take a few minutes for the sysdiagnose file to appear. Keep switching between the General menu and the Diagnostic Logs menu until it appears. Download the sysdiagnose file from the Watch to your iPhone. This can take several minutes depending on its size. Tap on it and Save to Files. It should be a .tar.gz file Unzip the sysdiagnose file in the Files app by tapping on it and then open the folder that appears. Open remotectl_dumpstate.txt Look for: UniqueDeviceID to find and copy the Apple Wa
Topic: App & System Services SubTopic: General Tags:
Jul ’25
Reply to I can't submit my app to Apple Store Connect
Now it works. My App - Targets - Signing & Capabilities - Unchecked Automatically manage signing Xcode Settings - Accounts - Download Manual Profiles Xcode Settings - Accounts - Manage Certificates - Download Apple Distribution (on + icon) My App - Targets - Signing & Capabilities - checked Automatically manage signing Product - Clean Build Folder Product - Archive Done!
Jul ’25
Is a Locked Capture Extension allowed to just "open the app" when the device is unlocked?
Hey, Quick question. I noticed that Adobe's new app, Project Indigo, allows you to open the app using the Camera Control button. However, when your device is locked it just shows this screen: Would this normally be approved by the Appstore approval process? I ask because I would like to do something similar with my camera app. I know that this is not the best user experience, but my apps UI is not built in Swift and I don't have the resources to build the UI again. At least this way the user experience would be improved from what it is now, where users cannot even launch the app. I get many requests per week about this feature and would love to improve the UX for my users, even if it's not the best possible. Thanks, Alex
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Jul ’25
Reply to Is a Locked Capture Extension allowed to just "open the app" when the device is unlocked?
Hello @alexfoxdev, I can't comment on the App Review side of your question, but it's definitely a good idea to present a camera view in your Locked Camera Capture Extension. As documented: The app extension terminates shortly after launch if it doesn’t have an active camera view that uses AVCaptureEventInteraction to handle events from the hardware buttons, or if access to the camera hasn’t been requested. -- Greg
Jul ’25
Developer Forum Name Change
I have been waiting for months to get the name of my account on the developer forum changed. I had initially set it up as Playbrainiacs to match my solely owned company name. However, some other people started using Playbrainiac without the s at the end, in their websites etc. causing confusion. They also refused to sell the url to me for a reasonable price. I applied for a Trademark with USTPO in the name Playbrainiacs but it was denied due to a company in Canada with a name called PlayBrainy. Given my small budget I decided to abandon it and forgo the needless lawyer costs. Consequently I changed my company name to Gigi Sehgal LLC and removed the name Playbrainiacs everywhere. BUT Apple developer forum support has STILL not updated the name here. This is becoming a marketing and legal liability for me. Anybody have insights in how to get this fixed soon? My App was approved however I turned encryption on and am now waiting on the classification category code for the same from the US Govt ( that has
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Jan ’25
MPNowPlayingInfoCenter nowPlayingInfo throttled
Hello, I have been running into issues with setting nowPlayingInfo information, specifically updating information for CarPlay and the CPNowPlayingTemplate. When I start playback for an item, I see lock screen information update as expected, along with the CarPlay now playing information. However, the playing items are books with collections of tracks. When I select a new track(chapter) within the book, I set the MPMediaItemPropertyTitle to the new chapter name. This change is reflected correctly on the lock screen, but almost never appears correctly on the CarPlay CPNowPlayingTemplate. The previous chapter title remains set and never updates. I see Application exceeded audio metadata throttle limit. in the debug console fairly frequently. From that a I figured that I need to minimize updates to the nowPlayingInfo dictionary. What I did: I store the metadata dictionary in a local dictionary and only set values in the main nowPlayingInfo dictionary when they are different from the current valu
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May ’25
Reply to App signed and notarized successfully, but macOS flags it as malicious on other machines
The application is built with Electron. After building, I sign the .app bundle with my Developer ID and then notarize it using xcrun notarytool submit. The notarization returns as Accepted, and I then package the signed .app into a .dmg. When testing the resulting .dmg on another Mac that is also signed into my developer account, everything works correctly — the app launches without issues. I suspect this could be related to intermediate certificates not being correctly embedded or trusted on machines outside my development environment.
Topic: Code Signing SubTopic: General Tags:
Jul ’25
Reply to iOS 18.5 MDM Screen Lock
When a non-Mac device is managed using Account Driven User Enrollment, the device management server has limited capabilities related to the passcode. When User Enrollment was first introduced, installing a configuration profile containing a passcode payload would ignore all the keys in the payload and instead require a minimum of a non-simple 6 digit PIN. Starting in iOS 17 and aligned releases of other platforms, if the payload contains a maxInactivity key its value is ignored, however it removes the Never option from Settings > Display & Brightness > Auto-Lock. It's still possible for the user to select a shorter duration for Auto-Lock. The Apple documentation for the Passcode payload does not currently explain this. We're working on updating that documentation. Thank you for raising this issue, which helped us discover the omission. I don't know whether Microsoft Intune supports this maxInactivity key in this scenario. It's possible that Microsoft did not add support fo
Jul ’25