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“Account Locked”

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Email Required for App review
My app requires Google or Apple login. The App Store requires an active email for review. How can the App review team access my email if it required 2FA? I don't understand how I can get an app reviewed it they need me to provide a code after they login? It seems ridiculous that I need to supply them with a test email, why can't they test with a dummy email? Is it just not possible to get an app reviewed if the app requires Apple or Google logins? Should I temporarily add the option for any email to setup an account and just make a dummy email and then after review asap remove the email login from the app? that seems like a lot of unnecessary programming just because they the need me to provide an email address and login.
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89
Feb ’26
Reply to My EndpointSecurity Client process is kicked by OS on Mac sleep/wake cycle
Splitting for length, part 1... I will also attach a sample crash report. So, let me start there. All three logs have threads blocked in dispatch_sync, with the worst case having 35 threads blocked in this code chunk waiting for another thread to clear the block: 6 libdispatch.dylib 0x7ff80f50468e _dispatch_sync_f_slow + 175 7 com.proofpoint.itm.prevention 0x10a102a81 8 com.proofpoint.itm.prevention 0x10a0ff5cb 9 com.proofpoint.itm.prevention 0x10a0ff482 10 com.proofpoint.itm.prevention 0x10a0c5716 11 libdispatch.dylib 0x7ff80f4f76b9 _dispatch_call_block_and_release + 12 The other two logs are that extreme, but both of them also show blocks in dispatch_sync and one of them also shows the same contentions (though not as extreme). I have some general comments below, but the critical next step here is to fully symbolicate these logs and figure out what your client is actually doing. You're clearly bottlenecking on something and figuring out what that is is obviously an important first step. I obviously don't kno
Topic: App & System Services SubTopic: Core OS Tags:
Feb ’26
Reply to Notarization Always Fails, Now Stuck at Max Certificates, Can't Delete
Thank you for the response. but rather that something has gone wrong >>after you’ve created them Yes, the problem is after the create which is out of my control, but now I'm stuck... Xcode always gives an error when managing my account certificates. This is under Signing certificates for My Name: Clicking the + sign gives the error There is a problem with the request entity. You already a Development certifiate or a pending request. Xcode always gives an error when managing my Team Developer ID Installer Certificate. Under Accounts, highlighting my email, clicking Manage Certificates>Developer ID Installer gives that above same error. Logging into my Apple Developer account, I am unable to revoke existing Developer ID Installer Certificates.
Feb ’26
Developer enrollment
Enrollment ID: N3YWJ93HS7. I paid $99 for the Apple Developer Program on Feb 23, 2026. It has been 3 days and my account still shows Purchase your membership at developer.apple.com/account. I cannot access App Store Connect. Previous case IDs: 102831115675 and 102831304416. Please activate my enrollment. This is blocking our app launch.
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40
Feb ’26
Permissions issue - unable to contact support
I'm having a permissions issue in my Apple developer account and I'd like to contact support to get it sorted out but https://developer.apple.com/contact/ isn't working for me. I get an endless wait spinner and ERROR: in the top left corner (with no error message). Has anyone else ever encountered this and is there some other possible way I can get in touch with Apple Developer support?
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33
Feb ’26
Enrollment Stuck on "Pending" for 3 Days After Payment
I’m looking for some insight regarding the Apple Developer Program enrollment. I completed my payment (649 TL) 3 days ago, and my account status is still showing as Pending. I have already ensured that my Apple ID name (Ulaş Cem Budak) matches my legal ID perfectly. However, I haven't received any activation email or requests for further documentation yet. Is a 3-day (or longer) wait normal for the initial activation in 2026? Should I continue to wait, or is it better to contact support via phone at this stage? Any advice from those who recently enrolled would be greatly appreciated.
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83
Feb ’26
Apple Developer Program Enrollment
I paid the £79 enrollment fee on 17th Feb and received both the receipt and payment confirmation email. However, there is no visible indication in my account that the enrollment is under review or in progress — the portal does not show any status update. Because of this lack of status information, I mistakenly initiated a second enrollment, assuming the first one had not gone through. I later withdrew the second application and immediately received a confirmation email for that withdrawal. However, I never received any confirmation that my original enrollment is being processed — only the payment receipt. This is currently blocking my app release, as I’m ready to publish and have already launched on the Play Store. Has anyone found a reliable way to get clarity on enrollment status or escalate this? Any guidance would be greatly appreciated.
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48
Feb ’26
Wrong value for storekit custom purchase link allowed regions entitlement
Greetings fellow devs, After accepting the Alternative Terms Addendum for Apps in the EU and adding the Storekit External Purchases or Offers capability via App Store Connect in our app identifier, the entitlement showing up in xcode is com.apple.developer.storekit.custom-purchase-link.allowed-regions and has the value 'jp'. How can we change the value for that entitlement to 'gr'? We tried changing it in xcode, but we get the error . In Certificates, Identifiers and Profiles in the developer account there is no way to configure that capability. We sent a request to support and they only gave a link to documentation and to the forum here. We have a completed every business agreement requested and we have chosen Greece as the organisation region and the app's availability region wherever possible. We haven't found anywhere that Japan would be chosen to explain the entitlement given. So where can this entitlement about allowed regions be configured? Xcode version is 16.4 and iOS minimum deployments is
0
0
96
Feb ’26
What is the state of EventKit going forward?
I'm building an app that heavily relies on EKEventStore for calendar and reminder integration. The API is simple - and limited. Change notifications amount to something changed, you'd better refetch everything you care about. There's no way to know whether the calendar was updated while your app was closed or backgrounded. EKEvents and EKReminders don't trigger SwiftUI view updates, so you end up shunting them into your own observable state and keeping the two in sync. My app is fairly complex rendering-wise, and I lament being locked into treating EKEventStore as a first-class citizen of my view and data layer. It makes everything clunkier, essentially shuts the door on modern features like undo/redo, and makes integrating with other calendar providers that much harder. I'm exploring a custom SwiftData DataStore ↔ EKEventStore sync engine, but this is no easy task. There are still many unknowns I'd need to spike out before I can even attempt a proper implementation. Still, I'm curious - is this some
1
0
71
Feb ’26
Account migration from Individual to Organization pending for 3+ weeks – App updates blocked
Hello, I’m currently experiencing a major issue while migrating my Apple Developer account from an Individual account to an Organization account. The migration process has been ongoing for more than 3 weeks, and during this transition: My app release is delayed. I am unable to submit updates. I also cannot use the old (individual) account normally because it appears to be locked in this transition state. This situation is critically affecting our product launch timeline. We already provided all requested documentation, including D-U-N-S verification and company details. However, the account status remains in transition, and no clear timeline has been provided. My main concerns: Is it normal for this migration to take more than 3 weeks? Is there any way to temporarily regain publishing capability while the migration is processed? Is there a specific escalation channel for cases where the transition blocks production releases? Case IDs: Case ID: 102820894024
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35
Feb ’26
Apple Developer registration for customer company
We have tried numerous times to register a developer account for a company that is one of our clients. Each time, the application has been denied for a different reason. The last time, they said that the website ‘does not load,’ which is untrue. The website belongs to a government entity and is fully accessible from our country and from around the world, as verified by Google Analytics. We do not know what is happening, but we would like to know if anyone has experienced something similar and how they resolved it. Thank you. Translated with DeepL.com (free version)
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70
Feb ’26
Apps Stuck in “Waiting for Review” – No Visible Issues in App Store Connect
Hello, I am writing to ask for assistance regarding two of my apps that have been stuck in “Waiting for Review” for an extended period. At the moment: App ID 6497716649 — Waiting for Review since Feb, 19 at 11:45 AM App ID 6743224713 — Waiting for Review since Feb, 15 at 10:26 PM There are no warnings, Resolution Center messages, or visible issues in App Store Connect. All Agreements, Tax, and Banking information are active and up to date. The builds were uploaded successfully, and no further action appears to be required on my side. Could you please help confirm: Whether there is any hidden blocker or account-related issue? Or if this delay is currently due to review queue processing times? If additional details are needed (bundle IDs, app category, sign-in requirements, encryption/export compliance, etc.), I will be happy to provide them immediately. Thank you very much for your time and support. Best regards,
1
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158
Feb ’26
HOW DO I CHANGE THE PUBLISHER NAME
Does anyone no if this is possible without Having to create another apple Developer account and register is that way with my business license name ? or do I have to create a brand new developer account and pay the 99 fee again :(
Replies
1
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0
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67
Activity
Feb ’26
Email Required for App review
My app requires Google or Apple login. The App Store requires an active email for review. How can the App review team access my email if it required 2FA? I don't understand how I can get an app reviewed it they need me to provide a code after they login? It seems ridiculous that I need to supply them with a test email, why can't they test with a dummy email? Is it just not possible to get an app reviewed if the app requires Apple or Google logins? Should I temporarily add the option for any email to setup an account and just make a dummy email and then after review asap remove the email login from the app? that seems like a lot of unnecessary programming just because they the need me to provide an email address and login.
Replies
1
Boosts
0
Views
89
Activity
Feb ’26
Reply to My EndpointSecurity Client process is kicked by OS on Mac sleep/wake cycle
Splitting for length, part 1... I will also attach a sample crash report. So, let me start there. All three logs have threads blocked in dispatch_sync, with the worst case having 35 threads blocked in this code chunk waiting for another thread to clear the block: 6 libdispatch.dylib 0x7ff80f50468e _dispatch_sync_f_slow + 175 7 com.proofpoint.itm.prevention 0x10a102a81 8 com.proofpoint.itm.prevention 0x10a0ff5cb 9 com.proofpoint.itm.prevention 0x10a0ff482 10 com.proofpoint.itm.prevention 0x10a0c5716 11 libdispatch.dylib 0x7ff80f4f76b9 _dispatch_call_block_and_release + 12 The other two logs are that extreme, but both of them also show blocks in dispatch_sync and one of them also shows the same contentions (though not as extreme). I have some general comments below, but the critical next step here is to fully symbolicate these logs and figure out what your client is actually doing. You're clearly bottlenecking on something and figuring out what that is is obviously an important first step. I obviously don't kno
Topic: App & System Services SubTopic: Core OS Tags:
Replies
Boosts
Views
Activity
Feb ’26
Reply to Notarization Always Fails, Now Stuck at Max Certificates, Can't Delete
Thank you for the response. but rather that something has gone wrong >>after you’ve created them Yes, the problem is after the create which is out of my control, but now I'm stuck... Xcode always gives an error when managing my account certificates. This is under Signing certificates for My Name: Clicking the + sign gives the error There is a problem with the request entity. You already a Development certifiate or a pending request. Xcode always gives an error when managing my Team Developer ID Installer Certificate. Under Accounts, highlighting my email, clicking Manage Certificates>Developer ID Installer gives that above same error. Logging into my Apple Developer account, I am unable to revoke existing Developer ID Installer Certificates.
Replies
Boosts
Views
Activity
Feb ’26
Developer enrollment
Enrollment ID: N3YWJ93HS7. I paid $99 for the Apple Developer Program on Feb 23, 2026. It has been 3 days and my account still shows Purchase your membership at developer.apple.com/account. I cannot access App Store Connect. Previous case IDs: 102831115675 and 102831304416. Please activate my enrollment. This is blocking our app launch.
Replies
0
Boosts
0
Views
40
Activity
Feb ’26
Permissions issue - unable to contact support
I'm having a permissions issue in my Apple developer account and I'd like to contact support to get it sorted out but https://developer.apple.com/contact/ isn't working for me. I get an endless wait spinner and ERROR: in the top left corner (with no error message). Has anyone else ever encountered this and is there some other possible way I can get in touch with Apple Developer support?
Replies
1
Boosts
0
Views
33
Activity
Feb ’26
Enrollment Stuck on "Pending" for 3 Days After Payment
I’m looking for some insight regarding the Apple Developer Program enrollment. I completed my payment (649 TL) 3 days ago, and my account status is still showing as Pending. I have already ensured that my Apple ID name (Ulaş Cem Budak) matches my legal ID perfectly. However, I haven't received any activation email or requests for further documentation yet. Is a 3-day (or longer) wait normal for the initial activation in 2026? Should I continue to wait, or is it better to contact support via phone at this stage? Any advice from those who recently enrolled would be greatly appreciated.
Replies
1
Boosts
0
Views
83
Activity
Feb ’26
Reply to Xcode 26.3 -> ChatGPT -> SSO Based Account
Bump... Anyone have any idea on how to use our SSO/Enterprise ChatGPT accounts with Xcode 26.3?
Replies
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Views
Activity
Feb ’26
Apple Developer Program Enrollment
I paid the £79 enrollment fee on 17th Feb and received both the receipt and payment confirmation email. However, there is no visible indication in my account that the enrollment is under review or in progress — the portal does not show any status update. Because of this lack of status information, I mistakenly initiated a second enrollment, assuming the first one had not gone through. I later withdrew the second application and immediately received a confirmation email for that withdrawal. However, I never received any confirmation that my original enrollment is being processed — only the payment receipt. This is currently blocking my app release, as I’m ready to publish and have already launched on the Play Store. Has anyone found a reliable way to get clarity on enrollment status or escalate this? Any guidance would be greatly appreciated.
Replies
0
Boosts
0
Views
48
Activity
Feb ’26
Wrong value for storekit custom purchase link allowed regions entitlement
Greetings fellow devs, After accepting the Alternative Terms Addendum for Apps in the EU and adding the Storekit External Purchases or Offers capability via App Store Connect in our app identifier, the entitlement showing up in xcode is com.apple.developer.storekit.custom-purchase-link.allowed-regions and has the value 'jp'. How can we change the value for that entitlement to 'gr'? We tried changing it in xcode, but we get the error . In Certificates, Identifiers and Profiles in the developer account there is no way to configure that capability. We sent a request to support and they only gave a link to documentation and to the forum here. We have a completed every business agreement requested and we have chosen Greece as the organisation region and the app's availability region wherever possible. We haven't found anywhere that Japan would be chosen to explain the entitlement given. So where can this entitlement about allowed regions be configured? Xcode version is 16.4 and iOS minimum deployments is
Replies
0
Boosts
0
Views
96
Activity
Feb ’26
Access Pass provisioning error with message: Software Update Required
We're working on in-app provisioning for wallet access passes. When testing the in-app provisioning on a sandbox account, I get an error saying software update required. Please advise.
Replies
1
Boosts
0
Views
66
Activity
Feb ’26
What is the state of EventKit going forward?
I'm building an app that heavily relies on EKEventStore for calendar and reminder integration. The API is simple - and limited. Change notifications amount to something changed, you'd better refetch everything you care about. There's no way to know whether the calendar was updated while your app was closed or backgrounded. EKEvents and EKReminders don't trigger SwiftUI view updates, so you end up shunting them into your own observable state and keeping the two in sync. My app is fairly complex rendering-wise, and I lament being locked into treating EKEventStore as a first-class citizen of my view and data layer. It makes everything clunkier, essentially shuts the door on modern features like undo/redo, and makes integrating with other calendar providers that much harder. I'm exploring a custom SwiftData DataStore ↔ EKEventStore sync engine, but this is no easy task. There are still many unknowns I'd need to spike out before I can even attempt a proper implementation. Still, I'm curious - is this some
Replies
1
Boosts
0
Views
71
Activity
Feb ’26
Account migration from Individual to Organization pending for 3+ weeks – App updates blocked
Hello, I’m currently experiencing a major issue while migrating my Apple Developer account from an Individual account to an Organization account. The migration process has been ongoing for more than 3 weeks, and during this transition: My app release is delayed. I am unable to submit updates. I also cannot use the old (individual) account normally because it appears to be locked in this transition state. This situation is critically affecting our product launch timeline. We already provided all requested documentation, including D-U-N-S verification and company details. However, the account status remains in transition, and no clear timeline has been provided. My main concerns: Is it normal for this migration to take more than 3 weeks? Is there any way to temporarily regain publishing capability while the migration is processed? Is there a specific escalation channel for cases where the transition blocks production releases? Case IDs: Case ID: 102820894024
Replies
0
Boosts
0
Views
35
Activity
Feb ’26
Apple Developer registration for customer company
We have tried numerous times to register a developer account for a company that is one of our clients. Each time, the application has been denied for a different reason. The last time, they said that the website ‘does not load,’ which is untrue. The website belongs to a government entity and is fully accessible from our country and from around the world, as verified by Google Analytics. We do not know what is happening, but we would like to know if anyone has experienced something similar and how they resolved it. Thank you. Translated with DeepL.com (free version)
Replies
0
Boosts
0
Views
70
Activity
Feb ’26
Apps Stuck in “Waiting for Review” – No Visible Issues in App Store Connect
Hello, I am writing to ask for assistance regarding two of my apps that have been stuck in “Waiting for Review” for an extended period. At the moment: App ID 6497716649 — Waiting for Review since Feb, 19 at 11:45 AM App ID 6743224713 — Waiting for Review since Feb, 15 at 10:26 PM There are no warnings, Resolution Center messages, or visible issues in App Store Connect. All Agreements, Tax, and Banking information are active and up to date. The builds were uploaded successfully, and no further action appears to be required on my side. Could you please help confirm: Whether there is any hidden blocker or account-related issue? Or if this delay is currently due to review queue processing times? If additional details are needed (bundle IDs, app category, sign-in requirements, encryption/export compliance, etc.), I will be happy to provide them immediately. Thank you very much for your time and support. Best regards,
Replies
1
Boosts
0
Views
158
Activity
Feb ’26