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5.1.1

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Reply to Are financial/banking aggregators not allowed in the App Store?
Thanks a lot for your response. I don't think that's the point. In fact, your app accesses potentially sensitive user information. I think that's the problem. It does access it, because the company offers a free and open API to encourage third parties to do that. But keep in mind this rule is under section 5.1.1: Data Collection and Storage. My app does not collect or store anything, at all. It's merely accessing the data from a GET endpoint, showing it to the user, and discarding it. I don't even have an account or login system, or even any kind of telemetry. The user just looks at their account data through my app, with their token, then it's gone. Much like a web browser. Are we sure this rule doesn't apply only to apps that actually collect and/or store data? Reading AppStore rule, the app should be submitted by the official firm. It cannot be by an individual developer or by a company that is not a banking or financial service company. Then how do financial aggregators do it? Or regular portfoli
Topic: Privacy & Security SubTopic: General Tags:
Oct ’23
Reply to Query about "Sign in with Apple" and Handling "Hide My Email" Option
Hi somprabhsharma, Please review the App Store Review Guidelines for the requirements of Legal, Data Collection and Storage, and Sign in with Apple—under 5.1.1(v, ix). You may need to seek legal counsel to determine the appropriate next steps for your app based on the regulations and the compliance in your region. Note: App Store Review does not pre-approve, nor pre-review app submissions, so your developer team and/or counsel will need to submit a production-ready app for review as specified in the guidelines above. Cheers, Paris
Topic: App & System Services SubTopic: General Tags:
Sep ’23
App rejected based on 5.1.1 guidelines
My app was rejected because I use the word 'Enable' on a button, which triggers the system permissions request. I've attached below the the rejection reason, along with the screenshot they provided. I made an appeal for this rejection last week, but haven't heard anything since. So I thought I'd ask for opinions. My issue with the rejection is that not only can I not find any violation of Privacy guidelines, but the suggestion from the reviewer is worse and would be a confusing UX. My flow is a typical onboarding flow, describing features and asking for permissions up-front to ensure the app works properly from the start - something lots of apps do. Sure it could be improved but this is the first version & release. Does anyone have any thoughts on this issue, or even a better suggestion than the one the reviewer provided?
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984
Sep ’23
App rejected because of camera access permission. Pls help.
Hi, My app was rejected by IOS, based on Guideline 5.1.1: we still find the permission request for camera and photos is not sufficient. To resolve this issue, it would be appropriate to revise these and ensure that they sufficiently explain why the app needs this access. It was my 2nd time already, I am frustrated. I asked IOS to give suggestion and it refuses. Can anyone help me if I modified my message as below: AppName would like to access your Camera Allow AppName to take your photo as profile picture. And this photo will be used in-app messaging only. AppName would like to access your Photos Library Allow AppName to capture image from your Photo Library. This image will used as your profile picture and for in-app messaging only. Thanks your help in advance
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Sep ’23
Reply to Regarding App Tracking Transparency popup and GDPR consent Promt
My question requires an interpretation of the language in 5.1.1 (iv) because I will be using the Google UMP to collect UE GDPR for my ads that are served from AdMob. Non-UE users will still default to Apple's ATT. Effective in January 2024, if GDPR consent is not fully granted, or if it is not specifically configured using Manage Options in such a way as to allow AdMob to serve ads, no ads will be delivered from AdMob. The user-interface from the Google framework is so complicated and convoluted that it will be virtually impossible for a user to define the correct configuration - even if they want to. That being the case, any selection other than Consent will effectively disable ads from AdMob; thus preventing developers (who rely on AdMob) from generating ad revenue when GDPR applies. My question is whether it is acceptable under 5.1.1 (iv) for me to restrict access to my app unless the user provides the necessary consent to meet AdMob's requirements? Would restricting the app to a limited
Sep ’23
Reply to Jax-metal on M2 Pro does not recognize GPU
Hi, I just ran into this issue on an M1 14 MBP. I got it to install and run correctly. Instructions here. The key is for now it needs jaxlib 0.4.10 but jax 0.4.11. Jax seems to allow using a jaxlib that is one point version less, so this configuration works. The key instructions are below: # obtain JAX source code git clone https://github.com/google/jax.git --branch jaxlib-v0.4.10 --single-branch cd jax # build jaxlib from source, with capability to load plugin python build/build.py --bazel_options=--@xla//xla/python:enable_tpu=true # install jaxlib python -m pip install dist/*.whl You also need Bazel 5.1.1 to build jaxlib (it’ll give you instructions if it can’t find it) and Python 3.10 or it won’t install the jaxlib wheel. If you’re using Anaconda you’ll have to create an environment using 3.10 and not any other version. At this point it tells you to install Jax via pip, but don't do that or it will default to 0.4.10 which is the wrong version. Instead, download the zip for the source code for the
Topic: Machine Learning & AI SubTopic: General Tags:
Jun ’23
Reply to Jax-metal not recognising GPU
Hi, I just ran into this issue on an M1 14 MBP. I got it to install and run correctly. Instructions here. The key is for now it needs jaxlib 0.4.10 but jax 0.4.11. Jax seems to allow using a jaxlib that is one point version less, so this configuration works. The key instructions are below: # obtain JAX source code git clone https://github.com/google/jax.git --branch jaxlib-v0.4.10 --single-branch cd jax # build jaxlib from source, with capability to load plugin python build/build.py --bazel_options=--@xla//xla/python:enable_tpu=true # install jaxlib python -m pip install dist/*.whl You also need Bazel 5.1.1 to build jaxlib (it’ll give you instructions if it can’t find it) and Python 3.10 or it won’t install the jaxlib wheel. If you’re using Anaconda you’ll have to create an environment using 3.10 and not any other version. At this point it tells you to install Jax via pip, but don't do that or it will default to 0.4.10 which is the wrong version. Instead, download the zip for the source code for the
Topic: Machine Learning & AI SubTopic: General Tags:
Jun ’23
App Rejected: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Our App is rejected with the below message. We got rejected multiple times for this guideline and not sure how to handle this. We used to ask for their target weight/current weight but we got rid of that because we thought weight may be considered sensitive data. Now we only store the number of hours worked out and the numbers are manually inputted by users. Does Apple require any fitness-related app to be published under an organization? Is there anything we can do to publish this app under individual developers? Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give App Store users confidence that apps operating in highly regulated fields or that requi
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1.7k
May ’23
Submission Rejected-5.1.1
Hi All, My team and I have submitted our app to app store and it has been rejected about 5 times, They were asking to show relationship with 3rd party product we are selling on the app, In this case an Insurance. We have provided evidence and proof of relationship and also with the license given to operate along side the terms of agreement with the app, but our app still go rejected. Is there something i may be doing wrong?. Please I need help with this as soon as possible, We need to ship updates to our customers.
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Apr ’23
App Store rejected my app 5.1.1 Guidelines, However live apps has similar case.
Hello Everyone I have uploaded an app to the app store which offers medical information to medical professionals, similar business models are live on the app store. but my app got rejected and this is the reason Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We found in our review that your app does not meet all of our requirements for apps that offer highly regulated services or handle sensitive user data. Specifically: The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. The guideline 5.1.1(ix) requirements give App Store users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Like I said there are individual developers with live app that offer the same information, I have added my sources of information inside the app, and put 4-5 disclaimers in the app and in the descri
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2.7k
Mar ’23
Reply to 1 month under review
update ok this took a while so after the last review i had to fix these issues, so it is back up currently waiting for review Guideline 2.3.3 - Performance - Accurate Metadata Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing some privacy and location issues app id 1665868224
Jan ’23
Apple Release Issues
I submitted my app for review for the third time and it was rejected for the third time. This is cited as the reason for rejection. But I don't want to disable user login because I'm sure this will cause some security problems. How can I overcome this problem. Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage We noticed that your app requires users to register or log in to access features that are not account based. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. Next Steps To resolve this issue, please revise your app
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Dec ’22
Apple rejects ios build - Regarding Guideline 5.1.1
Regarding Guideline 5.1.1, your app requires users to register with personal information that is not directly relevant to your app’s core functionality. Specifically, the following fields or actions are required but do not appear to be directly relevant to your app’s core functionality: Address Zip code To resolve this issue, it would be appropriate to make these fields optional. We look forward to reviewing your resubmitted app. We cannot make these fields optional as these fields are mandatory for the core functionality of our app. Address and zipcodes are necessary for us to get at the time of registration as we have securities running for our app which takes into consideration of zipcode and the address which lets us restrict fraud users from joining at the time of registration.
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Nov ’22
Why was my post removed?
Hi, I had a post on here regarding App Store Review Guidelines 5.1.1(ix) and if anyone knew what Apple considers a highly-regulated industry to be (only examples are listed in the guideline). My post was removed for some reason. I didn't receive a notification or email saying why. It just says I haven't made any posts yet, which isn't true. There's no identical question/answer on the forums already. I do believe the post was helpful, as it took me a while to get an answer from App Review. I shared the answer I received from them - that the examples listed in 5.1.1(ix) are the only industries Apple considers to be highly regulated - to save other developers the trouble. Did I use the forums incorrectly? Is this a forums bug? Thanks
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1.1k
Nov ’22
App Store Rejection: Camera Access Message (Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage)
Apple blocked an update for a personal database app citing the 5.1.1 guideline. The permission alert message (Purpose String) was not changed but the latest update got multiple rejections because of it.### WorkflowUser taps on an Add Picture button, and if the user specify Camera from an action sheet of sources (e.g. Photo Library, Paste from Clipboard), the app then tries to access the camera, and causes iOS to display a permission request alert. ### Permission Request AlertHere is the iOS standard alert **title**:> [AppName] Would Like to Access the CameraThe initially approved developer-supplied **message** (Purpose String):> Camera will be used to take pictures to store in [AppName].-> Rejected.> Camera will be used to take pictures so that you can store them in [AppName].-> Rejected again.We did look at Apple's docs and also asked Apple for recommendations, but they just kept saying that the alert needs *to specify why the app is requesting access to the user's camera.*### Othe
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22k
Oct ’22