App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

Posts under App Review tag

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my apps waiting for review for long time no response
I hope this message finds you well. I am writing to inquire about the status of my recent app submissions and updates. Currently, all my submitted apps and updates have been stuck in the "Waiting for Review" status for an unusually extended period of time (over a month). Since this delay affects all my submissions, I am concerned that there might be an issue with my developer account, or perhaps my submissions are stuck due to a system glitch. Could you please investigate this matter and let me know if there is any additional information, documentation, or action required from my side to help move the review process forward? Thank you for your time, support, and understanding. I look forward to your response. Best regards
1
0
120
Feb ’26
App stuck "In Review" for 17 days
Hello, My app has been stuck "In Review" for 17 days with absolutely no communication from App Review or Developer Support. Submitted: February 6, 2026 at 01:55 Current Date: February 23, 2026 Days in review: 17 DAYS Previous contact attempts: February 11: Status update request via Apple Developer Support - NO RESPONSE February 13: Follow-up message - NO RESPONSE Has anyone else experienced such extreme delays? Is there a way to escalate this further? This is severely impacting our business launch. Any advice would be greatly appreciated.
0
0
74
Feb ’26
Apps Stuck in 'Waiting for Review' for 12+ Days — IAPs Also Blocked
Hello everyone, I am hoping someone here can share some advice or has experienced a similar situation. I am an individual developer and two of my apps have been stuck in 'Waiting for Review' status for over 10 to 12 days now. Prior to this, the review process was moving normally and I was receiving feedback from Apple on both apps. Then suddenly everything stopped and both apps have been sitting in the queue with no movement and no communication from the review team. To make things worse, I am also unable to delete these apps or make any changes because their In-App Purchases are simultaneously under review, which is locking me out of managing my own apps entirely. I already created a support case specifically for App Review (Case ID: 20000111755276) over a week ago, but unfortunately I have not heard back anything from Apple at all — no acknowledgment, no update, nothing. I am based in Pakistan and the phone callback option is not available for my region, so email and this forum are essentially my only options to get any help. Has anyone else experienced such a long delay recently? Is there anything else I can do to get this moving or at least get a response from the review team? Any advice or shared experience would be greatly appreciated. Thank you.
1
1
229
Feb ’26
App review status inquiry (ID: 6758112873)
Dear Apple review team, I hope this message finds you well. I understand the team must be incredibly busy, and I appreciate the hard work that goes into maintaining the app store's quality and standards. I'm writing to kindly inquire about the status of my app (ID: 6758112873), which has been in "Waiting for Review" since February 3rd. If there is anything I can do on my end to help move things along, I'm happy to assist. I submitted the app at the end of January and shortly after resolved a small issue with in-app purchase products that had not been included in the initial submission. I wanted to flag this in case it's relevant to the review. I should mention that this app is designed to improve patient care in a hospital setting, and once approved, it will also be used in support of ongoing research. For this reason, a timely approval would be particularly appreciated. Thank you for your time! I appreciate it. Warm regards, Filip
0
0
46
Feb ’26
App waiting for review since February 3 - no updates from App Review
Hello everyone, My app (App ID: 6758463939) has been waiting for review since February 3 and the status has not changed since then. All issues from the previous rejection were fixed: App name corrected and now matches after installation Demo account with full access provided All requested changes completed I also contacted App Review through Resolution Center and opened a support case, but have not received any response yet. I just want to confirm that everything is normal and that the app is still in the review queue. Has anyone experienced similar delays recently with first submissions? If there is any additional step I should take or another place to contact Apple, please let me know. Thank you.
1
0
96
Feb ’26
App Review says we're using Non Public APIs, although we don't
Hi All, Our app update got rejected with the following reason: ITMS-90338: Non-public API usage - The app references non-public symbols in GPS: _CCCryptorGCMOneshotEncrypt. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions.... This is just a regular app update, we didn't do any big changes and we don't use this function or anything related to CommonCrypto/Cryptography in the app. We tried to submit a Code Level Support request but always receive a Gateway Timeout. Has anyone came across a similiar experience and would be able to help?
0
0
60
Feb ’26
App stuck in "Waiting for Review" for a week!
I'm busy trying to get a new app released on the store. Initially my review requests were declined with issues that I fixed. But then a few weeks ago, on the 5th of Feb, my app went into the state "In Review" and was stuck there until the 16th of Feb (11 days). I submitted support requests to find out what is taking so long without any feedback. I then cancelled and resubmitted that review in hopes that I would get some kind of feedback. That was 7 days ago and my app is still in "Waiting for Review". I've requested an expedited review in hopes to get some kind of feedback, but it feels like I'm being ignored. I don't see any obvious issues that would prevent my app from being reviewed. What can I do to get my app reviewed?
0
0
46
Feb ’26
App review taking over 2 weeks — no updates even after resubmission
Hello, We’re facing a long delay with our app review and would appreciate any advice. We submitted our app for review and have been waiting for over 2 weeks with no updates at all — no approval, no rejection, and no request for more information. Since we weren’t sure what was happening, we looked into it and found that sometimes apps can get stuck in the review queue. Based on that, we decided to cancel the submission and submit it again. It has now been 2 more days since resubmitting, and there is still no response or progress. At this point, we’re not sure if this delay is normal or if there might be an issue on our side. App details: App Name: Autoskop Platform: ios Has anyone experienced something similar recently?Is there anything we can do to speed up the process or get clarity from Apple? Thank you.
1
0
68
Feb ’26
Request for Better Support and Review Consistency
Hello Apple Team, Please, we need you to come back to the level of support and consistency we used to have. Right now, the review process and the assistance we’re receiving don’t reflect the standards we’ve known from Apple. Developers don’t deserve this style of support; long waits, unclear rejections, and no real answers. We rely on the App Store to run our businesses, and we simply need the professionalism, clarity, and responsiveness that Apple was always known for. Please help bring that quality back. We deserve better Thank you.
2
2
118
Feb ’26
First iOS App stuck in "Waiting for Review" for days after resolving Guideline 2.1
Hello everyone, I am seeking some advice or shared experiences regarding my first iOS app submission. My app was initially rejected under Guideline 2.1 (Information Needed) because the App Tracking Transparency (ATT) prompt was not displaying. I completely resolved this issue by implementing the request directly in native Swift (AppDelegate.swift) and verified that the prompt appears correctly on launch. I uploaded the new build (Version 1.0, Build 5) and resubmitted it for review a few days ago. However, the status has been stuck at "Waiting for Review" ever since, without moving to "In Review". Since this is my very first app on the App Store, I am unsure if this kind of delay is normal for a resubmission, or if my app might be stuck in a queue. I have already sent a polite inquiry via the Resolution Center, but I am eagerly waiting to launch my app and proceed with my marketing plans. Has anyone experienced a similar delay recently after fixing a 2.1 Guideline issue? Is there any additional step I should take to bump the review, or is it strictly a waiting game at this point? Thank you in advance for your time and any guidance! Best regards, Onur App Name: Tercih Cini App ID: 6758962191
0
0
67
Feb ’26
We can't ask for expedited reviews
Hey team! I’m trying to request an expedited review for an app launching on the 24th of this month, but I’m unable to proceed. The request that fetches the apps for the selected organization is failing with a 500 error, even though it still returns the list of apps. I’ve tried clearing my Chrome cache and also attempted the same process in Safari, but the issue persists in both browsers. Has anyone run into this before or knows how to get around it?
2
0
123
Feb ’26
"Waiting for Review" since January 31
My app update has been in "Waiting for Review" since January 31. This is my second post here, as it appears the App Review team is monitoring these posts, and this is the only place where I’ve seen direct responses. I’ve submitted multiple support requests and called Apple Developer Support several times, but they can only leave messages for the App Review team, which remain unanswered (support case ID: 102819325365). I also requested an expedited review — with no response. This update is urgent for my app and my team. We are currently blocked and losing revenue each day. I would greatly appreciate any information on how much longer this might take, or whether it is worth continuing to wait.
4
2
179
Feb ’26
"Waiting for review" for over 10 days.
Hi everyone, I'm currently experiencing an unusually long time for my app to be reviewed. I'm curious to know if other people are experiencing the same problem, since I don't remember it ever taking this long for a submission to be reviewed. I first submitted my app for review on February 9th, and resubmitted it on February 16th (one week later), requesting an expedited review. On the 18th, I contacted support (2 days ago). I still haven't had any changes to my submission, and haven't heard from support either. A client of mine has had their submissions reviewed as usual. I'm not sure if there's a specific issue with mine that's causing the delay. I haven't found any phone numbers I can call, and I'm quite anxious about this because we are trying to fix a critical bug, and all our campaigns are on hold until we fix this. Has anyone experienced this before? How did you get it resolved? Any help is greatly appreciated 😊
1
0
137
Feb ’26
Pending Termination (3.2(f)) — Unable to Understand Root Cause or Reach App Review
Hello everyone, We are currently facing a pending termination notice under Guideline 3.2(f) and are trying to better understand the root cause so we can ensure full compliance. Brief timeline: Feb 4: Our in-app events were rejected → we removed them immediately Feb 6: After the Guideline 1.2 update, our account received a pending termination notice We submitted appeals but continue to receive generic responses without specific details We proactively removed all instant/random video matching functionality and submitted a fully updated build The new build has been in “Waiting for Review” for ~10 days Current challenges: We cannot clearly identify what triggered the 3.2(f) determination Multiple call requests have not received a response Contact options with App Review in App Store Connect appear disabled Our goal is simply to understand the concern and ensure full compliance with the App Store Review Guidelines. If anyone has experienced a similar situation or can share guidance on how to get clarity from App Review, we would greatly appreciate your insights. Thank you in advance for any help.
0
0
74
Feb ’26
App Remains in 'Waiting for Review'
Hello, My new app has remained in the "Waiting for Review" status for an extended period. I initially submitted it on January 23, 2026. After several days without any progress, I submitted an inquiry on January 27 but have not yet received a response. On February 1, I canceled and resubmitted the app, wondering if there might have been an issue with the review queue, but it still remains in the "Waiting for Review" state. I had scheduled my marketing activities based on the typical review timeframe, but since the review has not started and there is no indication of how much longer the wait will be, it has been difficult to adjust my plans accordingly. If anyone has experienced a similar issue and managed to resolve it, I would greatly appreciate any insights you could share. Thank you for your time, and I hope you have a great day.
2
1
400
Feb ’26
Need help! Kids Category issue
Title: App stuck in Kids Category review loop — never intentionally published as Kids Our education app has been on the App Store since 2020 under the Education category. We recently submitted an update and it keeps getting rejected under Guideline 1.3 - Kids Category. The problem: we have never intentionally published our app under the Kids Category. Our current App Store Connect configuration is: Age Categories and Override: Not Applicable Calculated Age Rating: 4+ Primary Category: Education Secondary Category: Games No "Made for Kids" designation is selected anywhere. Here is the timeline: Feb 13: Rejected — "You have selected the Kids Category for your app" — asked us to add parental gates for links, purchases, etc. Feb 18: Rejected again — "Your app does not appear to be designed for kids aged 11 and under" — told us to resubmit without Kids Category designation. We replied with screenshots showing "Not Applicable" is selected and asked what else needs to change. Feb 19: Rejected again — "Your app was previously approved for the Kids category" — told us to resubmit under a new App ID. We replied explaining that we never published under Kids Category and that creating a new App ID would mean losing years of reviews, ratings, and user history. Feb 20: Same rejection, same template response about Kids Category. We have scheduled a Meet with Apple appointment but it is not available soon. Meanwhile our update is blocked. Our questions: Has anyone experienced a similar situation where their app was flagged as "previously approved for Kids" when it was never intentionally submitted under that category? Is there a way to verify which version (if any) was approved with the Kids designation? We cannot find this information in App Store Connect. Has anyone successfully had this flag removed without creating a new App ID? If we did have to comply with Kids Category guidelines, would that remain a permanent requirement even though "Not Applicable" is now selected? Any advice or similar experiences would be appreciated. We have been going back and forth with the review team for over a week and the responses do not address our specific situation.
0
0
68
Feb ’26
Clarification on “anonymous chat” under Guideline 1.2
Hello, With the recent update to Guideline 1.2 stating apps used primarily for “anonymous chat” may be removed, could App Review clarify what “anonymous” means in this context? In our app, users interact using a chosen username and avatar. We don’t display legal names publicly, but each user has a persistent, verified account and all UGC is tied to that account so we can enforce bans. We also provide filtering, reporting, and blocking. Question: Do applications that provide chat functionality with pseudonymous users — meaning users do not display their real names — have the right to exist under this guideline, provided that accounts are persistent and enforceable? If anyone has recently passed review with a similar pseudonymous chat model, I’d appreciate any guidance on how you framed 1.2 compliance.
3
8
298
Feb ’26
my apps waiting for review for long time no response
I hope this message finds you well. I am writing to inquire about the status of my recent app submissions and updates. Currently, all my submitted apps and updates have been stuck in the "Waiting for Review" status for an unusually extended period of time (over a month). Since this delay affects all my submissions, I am concerned that there might be an issue with my developer account, or perhaps my submissions are stuck due to a system glitch. Could you please investigate this matter and let me know if there is any additional information, documentation, or action required from my side to help move the review process forward? Thank you for your time, support, and understanding. I look forward to your response. Best regards
Replies
1
Boosts
0
Views
120
Activity
Feb ’26
App stuck "In Review" for 17 days
Hello, My app has been stuck "In Review" for 17 days with absolutely no communication from App Review or Developer Support. Submitted: February 6, 2026 at 01:55 Current Date: February 23, 2026 Days in review: 17 DAYS Previous contact attempts: February 11: Status update request via Apple Developer Support - NO RESPONSE February 13: Follow-up message - NO RESPONSE Has anyone else experienced such extreme delays? Is there a way to escalate this further? This is severely impacting our business launch. Any advice would be greatly appreciated.
Replies
0
Boosts
0
Views
74
Activity
Feb ’26
Apps Stuck in 'Waiting for Review' for 12+ Days — IAPs Also Blocked
Hello everyone, I am hoping someone here can share some advice or has experienced a similar situation. I am an individual developer and two of my apps have been stuck in 'Waiting for Review' status for over 10 to 12 days now. Prior to this, the review process was moving normally and I was receiving feedback from Apple on both apps. Then suddenly everything stopped and both apps have been sitting in the queue with no movement and no communication from the review team. To make things worse, I am also unable to delete these apps or make any changes because their In-App Purchases are simultaneously under review, which is locking me out of managing my own apps entirely. I already created a support case specifically for App Review (Case ID: 20000111755276) over a week ago, but unfortunately I have not heard back anything from Apple at all — no acknowledgment, no update, nothing. I am based in Pakistan and the phone callback option is not available for my region, so email and this forum are essentially my only options to get any help. Has anyone else experienced such a long delay recently? Is there anything else I can do to get this moving or at least get a response from the review team? Any advice or shared experience would be greatly appreciated. Thank you.
Replies
1
Boosts
1
Views
229
Activity
Feb ’26
App review status inquiry (ID: 6758112873)
Dear Apple review team, I hope this message finds you well. I understand the team must be incredibly busy, and I appreciate the hard work that goes into maintaining the app store's quality and standards. I'm writing to kindly inquire about the status of my app (ID: 6758112873), which has been in "Waiting for Review" since February 3rd. If there is anything I can do on my end to help move things along, I'm happy to assist. I submitted the app at the end of January and shortly after resolved a small issue with in-app purchase products that had not been included in the initial submission. I wanted to flag this in case it's relevant to the review. I should mention that this app is designed to improve patient care in a hospital setting, and once approved, it will also be used in support of ongoing research. For this reason, a timely approval would be particularly appreciated. Thank you for your time! I appreciate it. Warm regards, Filip
Replies
0
Boosts
0
Views
46
Activity
Feb ’26
App waiting for review since February 3 - no updates from App Review
Hello everyone, My app (App ID: 6758463939) has been waiting for review since February 3 and the status has not changed since then. All issues from the previous rejection were fixed: App name corrected and now matches after installation Demo account with full access provided All requested changes completed I also contacted App Review through Resolution Center and opened a support case, but have not received any response yet. I just want to confirm that everything is normal and that the app is still in the review queue. Has anyone experienced similar delays recently with first submissions? If there is any additional step I should take or another place to contact Apple, please let me know. Thank you.
Replies
1
Boosts
0
Views
96
Activity
Feb ’26
App Review says we're using Non Public APIs, although we don't
Hi All, Our app update got rejected with the following reason: ITMS-90338: Non-public API usage - The app references non-public symbols in GPS: _CCCryptorGCMOneshotEncrypt. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions.... This is just a regular app update, we didn't do any big changes and we don't use this function or anything related to CommonCrypto/Cryptography in the app. We tried to submit a Code Level Support request but always receive a Gateway Timeout. Has anyone came across a similiar experience and would be able to help?
Replies
0
Boosts
0
Views
60
Activity
Feb ’26
App stuck in "Waiting for Review" for a week!
I'm busy trying to get a new app released on the store. Initially my review requests were declined with issues that I fixed. But then a few weeks ago, on the 5th of Feb, my app went into the state "In Review" and was stuck there until the 16th of Feb (11 days). I submitted support requests to find out what is taking so long without any feedback. I then cancelled and resubmitted that review in hopes that I would get some kind of feedback. That was 7 days ago and my app is still in "Waiting for Review". I've requested an expedited review in hopes to get some kind of feedback, but it feels like I'm being ignored. I don't see any obvious issues that would prevent my app from being reviewed. What can I do to get my app reviewed?
Replies
0
Boosts
0
Views
46
Activity
Feb ’26
App review taking over 2 weeks — no updates even after resubmission
Hello, We’re facing a long delay with our app review and would appreciate any advice. We submitted our app for review and have been waiting for over 2 weeks with no updates at all — no approval, no rejection, and no request for more information. Since we weren’t sure what was happening, we looked into it and found that sometimes apps can get stuck in the review queue. Based on that, we decided to cancel the submission and submit it again. It has now been 2 more days since resubmitting, and there is still no response or progress. At this point, we’re not sure if this delay is normal or if there might be an issue on our side. App details: App Name: Autoskop Platform: ios Has anyone experienced something similar recently?Is there anything we can do to speed up the process or get clarity from Apple? Thank you.
Replies
1
Boosts
0
Views
68
Activity
Feb ’26
I have submitted my app for review almost 14 days ago
I have submitted my app for review almost 2 weeks ago. I have been eagerly awaiting it but did not hear back. I have also expedited a week ago with no luck. How can I expedite the review? Thank you.
Replies
4
Boosts
0
Views
198
Activity
Feb ’26
No apps available for expedite review
We can't request for expedite review. The page shows no apps available
Replies
0
Boosts
0
Views
48
Activity
Feb ’26
Request for Better Support and Review Consistency
Hello Apple Team, Please, we need you to come back to the level of support and consistency we used to have. Right now, the review process and the assistance we’re receiving don’t reflect the standards we’ve known from Apple. Developers don’t deserve this style of support; long waits, unclear rejections, and no real answers. We rely on the App Store to run our businesses, and we simply need the professionalism, clarity, and responsiveness that Apple was always known for. Please help bring that quality back. We deserve better Thank you.
Replies
2
Boosts
2
Views
118
Activity
Feb ’26
First iOS App stuck in "Waiting for Review" for days after resolving Guideline 2.1
Hello everyone, I am seeking some advice or shared experiences regarding my first iOS app submission. My app was initially rejected under Guideline 2.1 (Information Needed) because the App Tracking Transparency (ATT) prompt was not displaying. I completely resolved this issue by implementing the request directly in native Swift (AppDelegate.swift) and verified that the prompt appears correctly on launch. I uploaded the new build (Version 1.0, Build 5) and resubmitted it for review a few days ago. However, the status has been stuck at "Waiting for Review" ever since, without moving to "In Review". Since this is my very first app on the App Store, I am unsure if this kind of delay is normal for a resubmission, or if my app might be stuck in a queue. I have already sent a polite inquiry via the Resolution Center, but I am eagerly waiting to launch my app and proceed with my marketing plans. Has anyone experienced a similar delay recently after fixing a 2.1 Guideline issue? Is there any additional step I should take to bump the review, or is it strictly a waiting game at this point? Thank you in advance for your time and any guidance! Best regards, Onur App Name: Tercih Cini App ID: 6758962191
Replies
0
Boosts
0
Views
67
Activity
Feb ’26
We can't ask for expedited reviews
Hey team! I’m trying to request an expedited review for an app launching on the 24th of this month, but I’m unable to proceed. The request that fetches the apps for the selected organization is failing with a 500 error, even though it still returns the list of apps. I’ve tried clearing my Chrome cache and also attempted the same process in Safari, but the issue persists in both browsers. Has anyone run into this before or knows how to get around it?
Replies
2
Boosts
0
Views
123
Activity
Feb ’26
"Waiting for Review" since January 31
My app update has been in "Waiting for Review" since January 31. This is my second post here, as it appears the App Review team is monitoring these posts, and this is the only place where I’ve seen direct responses. I’ve submitted multiple support requests and called Apple Developer Support several times, but they can only leave messages for the App Review team, which remain unanswered (support case ID: 102819325365). I also requested an expedited review — with no response. This update is urgent for my app and my team. We are currently blocked and losing revenue each day. I would greatly appreciate any information on how much longer this might take, or whether it is worth continuing to wait.
Replies
4
Boosts
2
Views
179
Activity
Feb ’26
"Waiting for review" for over 10 days.
Hi everyone, I'm currently experiencing an unusually long time for my app to be reviewed. I'm curious to know if other people are experiencing the same problem, since I don't remember it ever taking this long for a submission to be reviewed. I first submitted my app for review on February 9th, and resubmitted it on February 16th (one week later), requesting an expedited review. On the 18th, I contacted support (2 days ago). I still haven't had any changes to my submission, and haven't heard from support either. A client of mine has had their submissions reviewed as usual. I'm not sure if there's a specific issue with mine that's causing the delay. I haven't found any phone numbers I can call, and I'm quite anxious about this because we are trying to fix a critical bug, and all our campaigns are on hold until we fix this. Has anyone experienced this before? How did you get it resolved? Any help is greatly appreciated 😊
Replies
1
Boosts
0
Views
137
Activity
Feb ’26
App review stuck for 2 weeks now…!!!
My first app uploaded but it is stuck waiting for review for 2 weeks now. I am not sure what to do. It is very frustrating and not clear…
Replies
1
Boosts
0
Views
134
Activity
Feb ’26
Pending Termination (3.2(f)) — Unable to Understand Root Cause or Reach App Review
Hello everyone, We are currently facing a pending termination notice under Guideline 3.2(f) and are trying to better understand the root cause so we can ensure full compliance. Brief timeline: Feb 4: Our in-app events were rejected → we removed them immediately Feb 6: After the Guideline 1.2 update, our account received a pending termination notice We submitted appeals but continue to receive generic responses without specific details We proactively removed all instant/random video matching functionality and submitted a fully updated build The new build has been in “Waiting for Review” for ~10 days Current challenges: We cannot clearly identify what triggered the 3.2(f) determination Multiple call requests have not received a response Contact options with App Review in App Store Connect appear disabled Our goal is simply to understand the concern and ensure full compliance with the App Store Review Guidelines. If anyone has experienced a similar situation or can share guidance on how to get clarity from App Review, we would greatly appreciate your insights. Thank you in advance for any help.
Replies
0
Boosts
0
Views
74
Activity
Feb ’26
App Remains in 'Waiting for Review'
Hello, My new app has remained in the "Waiting for Review" status for an extended period. I initially submitted it on January 23, 2026. After several days without any progress, I submitted an inquiry on January 27 but have not yet received a response. On February 1, I canceled and resubmitted the app, wondering if there might have been an issue with the review queue, but it still remains in the "Waiting for Review" state. I had scheduled my marketing activities based on the typical review timeframe, but since the review has not started and there is no indication of how much longer the wait will be, it has been difficult to adjust my plans accordingly. If anyone has experienced a similar issue and managed to resolve it, I would greatly appreciate any insights you could share. Thank you for your time, and I hope you have a great day.
Replies
2
Boosts
1
Views
400
Activity
Feb ’26
Need help! Kids Category issue
Title: App stuck in Kids Category review loop — never intentionally published as Kids Our education app has been on the App Store since 2020 under the Education category. We recently submitted an update and it keeps getting rejected under Guideline 1.3 - Kids Category. The problem: we have never intentionally published our app under the Kids Category. Our current App Store Connect configuration is: Age Categories and Override: Not Applicable Calculated Age Rating: 4+ Primary Category: Education Secondary Category: Games No "Made for Kids" designation is selected anywhere. Here is the timeline: Feb 13: Rejected — "You have selected the Kids Category for your app" — asked us to add parental gates for links, purchases, etc. Feb 18: Rejected again — "Your app does not appear to be designed for kids aged 11 and under" — told us to resubmit without Kids Category designation. We replied with screenshots showing "Not Applicable" is selected and asked what else needs to change. Feb 19: Rejected again — "Your app was previously approved for the Kids category" — told us to resubmit under a new App ID. We replied explaining that we never published under Kids Category and that creating a new App ID would mean losing years of reviews, ratings, and user history. Feb 20: Same rejection, same template response about Kids Category. We have scheduled a Meet with Apple appointment but it is not available soon. Meanwhile our update is blocked. Our questions: Has anyone experienced a similar situation where their app was flagged as "previously approved for Kids" when it was never intentionally submitted under that category? Is there a way to verify which version (if any) was approved with the Kids designation? We cannot find this information in App Store Connect. Has anyone successfully had this flag removed without creating a new App ID? If we did have to comply with Kids Category guidelines, would that remain a permanent requirement even though "Not Applicable" is now selected? Any advice or similar experiences would be appreciated. We have been going back and forth with the review team for over a week and the responses do not address our specific situation.
Replies
0
Boosts
0
Views
68
Activity
Feb ’26
Clarification on “anonymous chat” under Guideline 1.2
Hello, With the recent update to Guideline 1.2 stating apps used primarily for “anonymous chat” may be removed, could App Review clarify what “anonymous” means in this context? In our app, users interact using a chosen username and avatar. We don’t display legal names publicly, but each user has a persistent, verified account and all UGC is tied to that account so we can enforce bans. We also provide filtering, reporting, and blocking. Question: Do applications that provide chat functionality with pseudonymous users — meaning users do not display their real names — have the right to exist under this guideline, provided that accounts are persistent and enforceable? If anyone has recently passed review with a similar pseudonymous chat model, I’d appreciate any guidance on how you framed 1.2 compliance.
Replies
3
Boosts
8
Views
298
Activity
Feb ’26