Hello, my app was rejected with this reason - Guideline 2.1 - Performance - App Completeness. Bug description: Sign in with Apple requests the Apple ID password rather than entering a code. The issue is that I'm using Clerk inside Expo and they don't support native Apple signIn, only web based. But when users open signIn for the first time - they need to login for appleId via web. I already submitted rejection appeal with explanation. Did someone encounter similar problems? The flow works correctly. In fact even apple testers went through and created accounts.

I am stuck. Apple asked me to modify the Name/Description of one of my Subscriptions. But the subscription is "In Review" and everything (including the save button) is disabled. It's lierally impossible for me to update the Name/Description like they are asking for. I have tried rejecting my submission but they are still locked. I have asked Apple Review for help - like changing the status so that I can edit them but they won't. I can't get out of review until I modify the Name/Description of a Subscription but I can't update the Name/Description of a Subscription until I'm out of review. HELP!! 😭

Hello, I submitted my mobile game to the App Store with in-app purchase items. I initially sent my in-app purchases for review for the first time. I had fixed a bug before and thought I could submit a new build with the fix. (Before too much time has passed)I withdrew the previous build and re-submitted the new one. Now, I cannot select in-app purchase items in the new build, and the in-app purchases are still in “Waiting for Review.” Did they get stuck? It has been one day. Even if the in-app purchases get approved, I am unable to choose them in the new build.

Hi, I have submitted my app for review since 05/06/2025. Today is 09/06 it still in Waiting for Review status. Please help me look into this issue. We need to release it ASAP AppName: 小马AI学 AppleID: 6745546153 Thank you

Hi All, So I have been trouble publishing my app on App Store as it keeps rejected by App Review. Specifically guideline 2.3.10 and 3.1.1. Although I don't have any metadata for third-party services in my app or "tip" button anywhere within my apps binary. I do however have external links to my projects help and Github which have that information, which I am getting rejected for. However, I want those external links because I need to have google play on the projects github page so users can know that are visiting to github that they can also download it officially from those sources as well. It is also useful to tell users that those are the only official platforms that I support, and downloading from anywhere else is not advised. Is there an acceptable solution where the google play and donation link can be kept on the github page? It is not really built into the binary itself anyways so I thought it would be allowed. Here is an link to my projects repo in case that helps clarify: https://github.com/SrS2225a/custom_uploader Really hoping to resolve this. I’d love to get the app on the App Store as soon as possible.

My app has been stuck 'in review' for 72+ hours. The last thing i got from the App Review team was an email saying "One or more In-App Purchases has been returned." This was the second time i've gotten this email. I feel like the people reviewing my app stops after testing my paywall and doesn't proceed with reviewing the rest of the app. Previously, i had an issue (which has been since solved) with the app review team even reviewing my app at all (waited over 9+ days). I submitted the app for review on a Friday and it's Monday now. I'm not sure if they stop reviewing apps over the weekend. But any help to solve the issue would help

Hello Team, We have Advanced App Clip Experiences live but we have add App Clip experience URL since long ago but status remains as Received and never changed to Published, can you please help us to fix this issue. Please see attached. Thanks

Looking for a solution: our app name is read more clearly when it is lower-case. We have submitted it to the store in that format, and it shows up on the App Store that way, but when it is sent to the devices, it changes to upper case. I am not seeing results on why this is happening or how to change it. The app name is 1on1 Piano, and when it is downloaded on the device, it changes to 1ON1 Piano, which people often mistake for "ioni piano" and "10 and 1 piano," so we would like it to be consistent with our branding where "on" is lowercase.

My app was accepted onto the app store yesterday, but i just found out that my subscriptions were rejected for some reason. The localization of each subscription said there was something wrong with it so i changed them and resubmitted them. The issue/question that i have is that now that my app has been accepted with my 1.0.0 version, do i have to submit an update for them to review my subscriptions? or do they review the subscriptions separately because you have to submit the subscriptions for review, the same way you have to submit builds. I just don't want to be waiting around because i can't market my app without those subscriptions accepted

I am planning to gradually phase out the app and make it unavailable for new users. However, we would like to ensure that users who have already installed the app can continue to receive updates and support during this transition period. Please advise if this is possible? If so, what are the necessary steps or settings we need to configure in the App Store Console to achieve this? In addition, I would appreciate your guidance on the following questions: What is the process for uploading or releasing an update for an app that is currently "Removed from Sale"? If an app is "Removed from Sale", can it be republished later? What are the steps to do that? Are there any limitations when changing the app’s distribution region (e.g., is there a maximum number of times the region can be changed)? Thank you.

Hello, Can anyone help me with the below? I've been sent the below bolded, italicized message three time in a row now with no further explanation. _**Please note that links are required to be included in both of the metadata and the binary. We noticed that your app binary is still missing: A functional link to your privacy policy A functional link to your Terms of Use This information is required for apps which include auto-renewable subscriptions.**_ My reviewer initially instructed me to include my terms of use link in my app description (as my privacy policy was already displayed). I followed that instruction and that subsequently started the persistence of the bolded, italicized message. For full context, the links are in my app description and on my paywall inside of the app itself. I need help and clarity on what I'm missing so I can get the app approved. Also, if anyone knows any alternative ways of allowing users to purchase a subscription within the app that Apple allows - I would appreciate that information, as it seems this process is too complicated for me.

Hi, I'm working on a macOS app that includes a non-consumable in-app purchase. The IAP works fine in local testing using StoreKit, but the app has been rejected a few times during review and I’ve resubmitted it after addressing the issues. Right now, both the app version and the in-app purchase are stuck in "In Review" status in App Store Connect. The IAP has never been approved before. The main issue is: on the app version page in App Store Connect, under "App Store" > "In-App Purchases", the entire option to add in-app purchases is now missing. I can’t link the IAP to this version anymore. Because of this, the reviewers get an error saying “Product not found”, which makes sense, since the IAP isn’t included in the submission anymore, and I have no way to reattach it. It feels like the app and IAP are both stuck in review, causing a deadlock that prevents me from progressing. Has anyone experienced something like this? Is there a way to escalate or fix this state? Any advice would be much appreciated, thank you! Antek

I've submitted my app on May 17, 2025, and has been stuck 'in review' since (9+ days). I've contacted support numerous times with little success. One support rep said that my app was "expedited" 5 days ago, but not changes to the status of my app since. I'm afraid of deleting the submission and resubmitting as it might repeat this long process. Getting my app reviewed and hopefully listed on the app store as soon as possible is absolutely crucial to the success of my company. And every day spent 'in review' is a huge hurt on the conversions/sales on the people already waiting to try the app. Any help or visibility would be appreciated

I submitted my app to be reviewed on May 17, 2025. I've contacted support via phone and email a number of times without much success. One support member said my app was "expedited" on May 23 (5 days ago), but still nothing. I don't want to delete the submission of my app and try again only to repeat this long wait time. Having the app accepted and listed on the app store as soon as possible, since customers who've given us their email for pre-launch are waiting for the app to be public, thus hurting sales (every day this problem persists). Any help or visibility would be appreciated.

Hi, I have submitted my app for review since 23/05/2025. Today is 28/05 it still in Waiting for Review status. Please help me look into this issue. We need to release it ASAP AppName: 小马AI学 AppleID: 6745546153 Thank you

真诚地 We submitted updates for our applications on May 24, 2025, to make them available to new customers. As of today, the applications remain "in review," and we have not received any communication from your team. Please note that we revised the application names based on previous feedback from App Review. The availability of these apps in the store is critical to our operations, as our customers are eagerly awaiting access, and the delay is negatively impacting our sales. The lack of expedited service is frustrating, especially given our annual developer program fee. We would appreciate greater transparency regarding potential slowdowns (e.g., during peak periods like Christmas). Any assistance or visibility into the review timeline would be greatly appreciated. Thank you for your support, and best wishes to my fellow developers on your team. Sincerely,

Hello, New app with a simple subscription is being rejected in review, apparently because the subscription's IAP products are unavailable in the review environment. Subscription purchases work correctly in TestFlight. The only description of the problem supplied by the reviewer is "Specifically, error processing IAPs" – no screenshots or description of symptoms. However I can see from app diagnostics they are getting the log error "Subscription store should include at least one auto-renewable subscription", which implies the products cannot be loaded. There is nothing I can change at my end to resolve this. Please help. This seems to be a regular problem, reading this forum. FYI: Subscriptions work in TestFlight using the sandbox Subscription products were attached to the app version for review Subscription products have status "Waiting for review" The paid agreement is active and bank information is present I have also deleted and re-created the products with new group and product ids after a previous similar rejection. The submitted build uses these new products of course.

Hi! We have a critical in-app launch coming soon and already missed one due to longer than expected review process. I even requested an expedited review last Saturday, but it's still "Waiting for review". We also have a patch version waiting that we would send to review right after the current one is approved. Or should we reject the current submission and submit the patched version (and request expedited review) or would that just drop us back to the end of the line? Help appreciated, thank you. 🙏

Hello Apple Developer Support, Please we are writing to respectfully seek your assistance regarding the current status of our app submission. As of today, it has been six (6) full days since we received the last correspondence through our Apple Developer account. In that last message, we were informed that our app and the information we submitted had been successfully acknowledged, and we were kindly asked to allow additional time for the review process. While we absolutely understand and respect the importance of a thorough app review — especially for ensuring compliance, security, and overall app quality on the App Store — the extended delay without further updates has become a serious concern for us, and we are reaching out in hopes of getting some clarification or an approval update. Our situation is quite time-sensitive. We have been preparing for our app launch for a long time, and we have communicated a specific release date to our users and clients. Unfortunately, with no update from the review team and our planned launch date fast approaching, we are now in a position where we might miss this window. This could lead to broken promises to our users and potentially damage the trust we’ve worked hard to build with them. We are not trying to rush or pressure the team — we deeply respect the process and the work that goes into it. Rather, we are simply trying to understand where things currently stand so we can better manage expectations on our side, and possibly make informed decisions if any contingency plans are needed. We have reviewed all communications thoroughly and have ensured that no additional information was requested from our side. If there is any action needed on our end, we would be more than happy to respond immediately and provide anything that could assist in moving the review process forward. We sincerely hope this message can help prompt a follow-up or at least help us understand what the next steps might be. If there is a known backlog or expected delay duration, even having that context would go a long way in helping us communicate transparently with our users and stakeholders. We’re excited to bring our app to the App Store and share the hard work we’ve put into its development with the iOS community. We appreciate your time, support, and the dedication the App Review team gives to making the App Store a safe and high-quality environment for all users. Thank you in advance for your help.

We submitted our apps on May 19, 2025, in order to make them available to our new customers. To date, we have heard nothing from the AppStore Connect team. We tried to delete the submission of one of our apps and try again the process on May 23, but this too was unsuccessful. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,