App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

App Review Documentation

Posts under App Review tag

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How to Remove HealthKit?

Hi Apple Dev Community,My app binary recently got rejected in the app review. The reason for this being "my app includes HealthKit but never uses it".However, confusing is HealthKit either doesn't exist or is toggleed "off" for my app IDs, Xcode project and info.plist. Please take a look at below:App IDs: https://ibb.co/fCHhkG0Xcode: https://ibb.co/bN8Qjw6info.plist: https://ibb.co/f2jRgTrAs you can see, HealthKit is turned off for both App IDs and my Xcode project, while there is no entry for it in my info.plist...Apparenly, according to my app review correspondant, my info.plist "contains definitions for NSHealthShareUsageDescription and NSHealthUpdateUsageDescription values". I find this weird as my info.plist contains no such definitions.Does anybody know where exactly these values are stored and how to remove them?Any help is greatly appreciated. Thanks in advance! 🙂
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by kc_dev.
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App Store Review Guideline 5.1.1(v): Question about account deletion.

The latest updated App Store Review Guideline 5.1.1(v) states that: Apps supporting account creation must also offer account deletion. I would like to know: Do I need to fully delete all data on our server related to this user? Can I just provide a contact information for account deletion offline? Is it requested for user to re-create a clean account with the same user identifier? e.g. email address Is account termination is good enough for "account deletion" requirement? Is it required to be able to retrieve user data after account deletion? Any help is appreciated.
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by King_Ho.
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App Store gets black screen when they test my app

When I run my app with the simulator or on a physical device (iPhone 10s, iPad 7), it works fine. So I send the archive to the App Store and they reject it because all they get is a black screen. Two questions: What could possibly cause this? I set the Run scheme to 'release'. It still runs with no problem. How can I use the archive to test the app? The folks at the App Store will soon get tired of me sending the app to them to test.
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Has apple banned Radio apps?

After two years of development , we are about to publish our app and we are facing a huge problem which is the Guideline 5.2.3 . It's impossible to get get the aproval for every station to be on your app , when you have thousand of stations. the app is working fine on Android platform for years and we wanted to do the same for iOS but we have no clue and we don't know what to do . we have seen that many radio apps have many stations and even the recording feature is enabled and get aproved . Please for those who are in the same situation please help us . Our app is like those and they are approved by Apple. which is really wired https://apps.apple.com/us/app/record-dance-radio/id396869519 https://apps.apple.com/app/ootunes-radio-recording-alarm/id302782364#?platform=iphone https://apps.apple.com/us/app/sonicweb-internet-radio-player/id516360076#?platform=iphone https://apps.apple.com/us/app/audials-radio-podcast/id625143593 Can we have information before enrolling ? Apple GuideLine 5.2.3 Audio/Video Downloading: Apps should not facilitate illegal file sharing or include the ability to save, convert, or download media from third-party sources (e.g. Apple Music, YouTube, SoundCloud, Vimeo, etc.) without explicit authorization from those sources. Streaming of audio/video content may also violate Terms of Use, so be sure to check before your app accesses those services. Documentation must be provided upon request.
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by Satyres.
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User Account for App Store Reviewer

For an app whose core functionality depends on two users like tinder, do I need to create two user accounts for the App Store Reviewer during submission for review in the app store? The alternative is to give a single user account and mock the responses from the other user. That restricts what the reviewer can do. Which one is the preferred approach?
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by Ras_manny.
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Cannot find Privacy URL field in App Store Connect

My app got rejected because : NOTE: We were unable to find the following required item(s) in your app's metadata: – A functional link to the Terms of Use – A functional link to the privacy policy I have links for these documents, but I don't see fields where I can enter them. I remember those fields a while ago, but since then they have disappeared. Am I supposed to use the "Description" field?
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Update metadata after review

Hi everyone, After our new release successfully passed the review process, we noticed small mistakes in the metadata and screenshots. We could now cancel the release and then update these data. But if we cancel the release we have to upload a new binary. Is there any possible way we can update the metadata and screenshots after a successful review? Best regards, vhartmann
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by vhartmann.
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开发者账号被封不给我们解释申诉的机会合理吗

开发者账号存在欺诈行为,被封。但我们确实没有欺诈用户,我们app也是正规并没有存在欺诈,可否给回复我们下邮件,你们这样不能以大欺小!
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How to add more than 100 UDID to apple certificate to test the application ?

Hello , i'm a new member with apple developer , i have some problem with my apple certificate , i have application and i want test it with my clients but you know the apple certificate doesn't work with more than 100 UDID ! So how to add more then 100 UDID with 1 certificate to let all my users test my app!
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I mistakenly release a different version of the App without adjusting the version in the store

Hi, chronologically this is what happened I submitted an app to the review, but found bug I rejected the app by removing it from the review I submitted a new version of the binary, previously my app version is x.xx.0 and the new binary is x.xx.1 I didn't edit the information in general app information to update the app version my question is, does it have any negative impact that the store version is different with the binary version?
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by rdratama.
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React native app crash on testflight review

Hi, This is my last hope as i've search everywhere for a solution but can't find anything... I'm using: "react": "17.0.2", "react-native": "0.64.0", xcode 12.5 building on ios 14.5 My application works perfectly on any simulator in release mode (Iphone, Ipad etc.) but crashes on launch on every testflight review. Here is the last crash log language Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Triggered by Thread: 8 Application Specific Information: abort() called Last Exception Backtrace: (0x1a26af128 0x1b63c2480 0x1028c5698 0x102943de8 0x1029447ac 0x1a26b3b60 0x1a25955e0 0x1a2595b44 0x1028f69f8 0x1028f8e28 0x1028f8a54 0x1a22e62b0 0x1a22e7298 0x1a22c334c 0x1a22c3e34 0x1a22cd674 0x1ea9215bc 0x1ea92486c) Thread 8 name: Dispatch queue: com.facebook.react.ExceptionsManagerQueue Thread 8 Crashed: 0 libsystem_kernel.dylib 0x00000001ce2cc7b0 0x1ce2a5000 + 161712 1 libsystem_pthread.dylib 0x00000001ea9209c4 0x1ea916000 + 43460 2 libsystem_c.dylib 0x00000001ab2a3a44 0x1ab230000 + 473668 3 libc++abi.dylib 0x00000001b649cbe8 0x1b648a000 + 76776 4 libc++abi.dylib 0x00000001b648ed14 0x1b648a000 + 19732 5 libobjc.A.dylib 0x00000001b63a29a0 0x1b639c000 + 27040 6 libc++abi.dylib 0x00000001b649c074 0x1b648a000 + 73844 7 libc++abi.dylib 0x00000001b649c00c 0x1b648a000 + 73740 8 libdispatch.dylib 0x00000001a22e72ac 0x1a2286000 + 397996 9 libdispatch.dylib 0x00000001a22c334c 0x1a2286000 + 250700 10 libdispatch.dylib 0x00000001a22c3e34 0x1a2286000 + 253492 11 libdispatch.dylib 0x00000001a22cd674 0x1a2286000 + 292468 12 libsystem_pthread.dylib 0x00000001ea9215bc 0x1ea916000 + 46524 13 libsystem_pthread.dylib 0x00000001ea92486c 0x1ea916000 + 59500 Thread 8 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x00000001b649ff09 x5: 0x000000016dcf6440 x6: 0x000000000000006e x7: 0x0000000000000900 x8: 0x000000016dcf7000 x9: 0x6990a1dc777f84ea x10: 0x0000000000000002 x11: 0x000000000000000b x12: 0x00000001ed620c4a x13: 0x0000000000000000 x14: 0x0000000000000010 x15: 0x0000000000000000 x16: 0x0000000000000148 x17: 0x0000000000000002 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x000000000000a003 x21: 0x000000016dcf70e0 x22: 0x00000001f4829340 x23: 0x0000000000000000 x24: 0x0000000000000114 x25: 0x000000016dcf70e0 x26: 0x0000000282ae7780 x27: 0x0000000000000000 x28: 0x0000000000000000 fp: 0x000000016dcf63b0 lr: 0x00000001ea9209c4 sp: 0x000000016dcf6390 pc: 0x00000001ce2cc7b0 cpsr: 0x40000000 esr: 0x56000080 Address size fault Any help would be very much appreciated, i'm quite desperate at this point. Feel free to ask for more details Thank you all
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Change the price of my app

I have an app released in the iOS store which is set to be price tier 1. I want to set it to be free for just next week. After that, the price should be back to price tier1 again. If I tune it in App Store connect. Will it make my app to be in review again, or just take effect immediately? Thanks in advance.
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by test1229.
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Unable to add new version for my app. Cant see the (+) button besides iOS app.

I have a live version for my app on app store which i 0.0.151. Now i am unable to add new version because i can't see the (+) add button option only in my appstore connect. Looking forward for response.
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by rirev.
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App rejected due to Design ans Spam

Hi, I have been seeking support on this issue for a while now. My App has faced many rejections with objection of Spam Design. I have clearly clarified that my App is not based on the same concept as the existing Apps , more so since I am not an organisation with multiple astrologers working on it but I am the Astrologer. I have even explained the unique features and my existing client reviews are a stand out. My existing clients are also eagerly waiting to start using the app. What can I do about this ?
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Testflight app review required sign in

Hi, i'm about to submit my app to Testflight review team. My app requires sign in. But I only allow sign in from Apple and Facebook. There is no way I can provide a username / password. Can the review team sign in from Apple directly?
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by Aldariann.
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