I've been stuck on Guideline 2.3 for two weeks now and I'm running out of ideas. My app is iPhone-only (UIDeviceFamily = [1]) and has been on the App Store since January. Version 2.1.9 passed review fine. The only change in 2.1.10 is adding two DeviceActivity extensions — a DeviceActivityMonitor and a DeviceActivityReport — for screen time-based stress detection. Every build since then gets rejected with the same message: "The UIRequiredDeviceCapabilities key in the Info.plist is set up in such a way that the app will not install on the device used in review." Review devices: iPhone 14 Pro, iPhone 17 Pro Max, iPad Air M3. Here's what I've tried across 13+ submissions: UIRequiredDeviceCapabilities as ["arm64"] (array) — rejected Empty array [] — rejected Removed the key entirely — upload validation fails, Xcode re-injects arm64 anyway Post-build script to force ["arm64"] — rejected Dictionary format {"arm64": true} — rejected Added com.apple.developer.family-controls to extension entitlements — rejected Enabled Family Controls (Distribution) on extension bundle IDs — rejected Fixed CFBundleVersion mismatch between host app and extensions — rejected Set TARGETED_DEVICE_FAMILY=1 on all targets including extensions — rejected Tried GENERATE_INFOPLIST_FILE=YES with minimal plists — rejected Tried ExtensionKit type for the report extension — rejected In the exported IPA, every target has UIRequiredDeviceCapabilities = ["arm64"] and UIDeviceFamily = [1]. The entitlements, provisioning profiles, and code signing all look correct. arm64 is supported on every review device they listed. The previous version (2.1.9) without DeviceActivity extensions passes review with the exact same UIRequiredDeviceCapabilities and signing configuration. Has anyone shipped an app with DeviceActivityMonitor + DeviceActivityReport extensions successfully? Is there something specific about these extension types that affects device capability validation? Or is there a known issue with the review system and FamilyControls extensions? I've replied to the review team multiple times asking which specific capability is causing the failure, but the response is always the same generic template. Any guidance would be really appreciated — I'm completely blocked on shipping this update.

My app has the phrase GPT in it as it is an app that runs private open source offline AI models (for free) on the iPhone. The app is called LiberaGPT. I have released my first version without issue and it was distributed to the Mainland China store. I made some small updates including accessibility features etc and released my next version. The reviewer is now accusing my app of using OpenAI's ChatGPT even though they can see the source code and my app is entirely offline using local AI inference rather than cloud inference. It is now a back and forth of me explaining over and over that my app is nothing to do with ChatGPT that GPT is a term used in the field of AI to describe certain types of LLM's and is nothing to do with 'ChatGPT' which is a brand. It is like saying you can't say 'AI' because of 'OpenAI' this makes no sense. I am literally at my witts end as I've poured so much time and energy into developing this app and it is now available on the app store but they won't let me update it and are essentially gaslighting me by saying that the term GPT cannot be used because it belongs to ChatGPT when it doesn't. There are numerous apps (including my previous version which ironically is live in the store that contain GPT in the app name without issue. GPT stands for 'Generative Pre-trained Transformer' and is a description of a technology not a brand. Is there anything I can do? No matter how many times I clarify, provide evidence, try to explain my position, they keep just copy and pasting the same response over and over that my app cannot be published in mainland China as OpenAI's ChatGPT is banned there and that my app is using OpenAI's ChatGPT in the software WHICH IT ISNT!!! THERE IS NO CLOUD DATA CONNECTION. Any help would be greatly appreciated, hopefully I don't pull all my hair out. Thanks, Stephen

Hello, app name: raw films app id: 6761117809 I need some help or guidance. I submitted my app on 25 of March and it got rejected due to guideline 2.1b, the reviewer couldn’t locate the button to unlock the premium filters with in-app purchase. I provided them screenshots and exact steps to locate the filters on 26 of March, and no response since then. I resubmitted the app on 30th of March, but still no response in App Store Connect messages, I requested help from support via email, but again no response. :( Can anyone help me with an advice? Thank you..

Hello everyone, I’m running into a situation in App Store Connect that appears to be a backend lock related to an approved version, and I’m looking for confirmation or similar experiences. Context: App had version 1.2.6 Version progressed to Pending Developer Release Before releasing to users, I chose Developer Reject I then edited the version number (to 1.2.7) Current State / Issue: After this, App Store Connect is effectively blocked: ❌ Cannot associate any builds to the version ❌ Uploading a build with the same version and higher build number does not help ❌ Cannot create a fresh version (no “+ Version” button is visible) ❌ App Store Connect API returns: ENTITY_ERROR.RELATIONSHIP.INVALID ❌ Remove Version / Delete Version is not available Even attempting brand‑new version numbers does not work. It looks like App Store Connect still considers the previously approved Pending Developer Release version to be active and locked internally. What I understand so far From my understanding: Once a version reaches Pending Developer Release, the appStoreVersion record becomes finalized Editing the version number does not truly create a new version Developer rejection does not unlock the version–build relationship Only one approved / pending version is allowed per app This seems to leave the app in a state where no new versions can be created without backend intervention. Question Can anyone confirm: That once a version reaches Pending Developer Release, it can only be reset or removed by App Store Connect Support, and That there is no self‑service workaround (UI, API, CI, or Transporter) to recover from this state? If anyone has gone through this and successfully had Apple reset the appStoreVersion record, I’d appreciate confirmation or tips on getting it routed correctly. Thanks in advance.

Hello everyone, I am trying to understand whether this is a normal delay or if there may be an account-level review issue affecting my submissions. I am an individual developer. I submitted my first app for review on March 14, 2026. It remained without a meaningful response until March 31, 2026. During this time, I sent three expedite review requests, but none of them helped. Because nothing moved, I withdrew the previous submission and uploaded a third build for the same app. However, the app is still stuck in review flow. At the same time, I submitted my second app on March 22, 2026. I also requested an expedite review for that app, but it is still in Waiting for Review as well. So currently: • App 1 was first submitted on March 14, 2026 • Multiple expedite requests were sent • The original submission was withdrawn and a new build was submitted • App 2 was submitted on March 22, 2026 • Both apps have been heavily delayed • One is still in review flow, and the other is still Waiting for Review I would like to ask: 1. Has anyone experienced this kind of delay on an individual account, especially with multiple apps at the same time? 2. Could this indicate an account-level issue, manual queue hold, or some kind of hidden review flag? 3. Is there any effective way to escalate this beyond normal expedite requests? 4. Would contacting App Review again help, or is there another correct channel for this situation? 5. If I withdraw and resubmit again, is there any chance that it makes the delay worse? I am not asking for special treatment. I am only trying to understand what may be causing such an unusual delay and what the most effective next step is. Any insight from developers who faced a similar situation would be very helpful. Thank you.

Hello, I’m writing you because my app submission has been in ‘Waiting for Review’ for longer than expected. My app id its : Apple ID: 6759054133 can you help me please? Best regards!

Hello, I have been waiting for a response for 7 days now, I have resubmitted my app (photo editing app) for review. First my app was declined due to guideline 2.1(b), stating that they cannot find a filter with a lock button to test the in app-purchase. I have sent a screenshot for the reviewers and exact steps how to find those filters, this was last Thursday and still haven't received a response. I also sent a support request on Monday (30th of March), but still no response. Can you please help me with an advice? Thank you in advance.

I have submitted my app and it has been waiting for review. I am the owner of the App and I applied for expedited review, but it didn't work. The version we submitted updated the information of the App. We consulted Apple and asked to continue waiting by using "Contact Us". I also submitted the information and they said to wait further. So we can only seek help from the reviewers here. Application ID: d6479289380

Dear Sirs My app with ID 6758008521 is waiting for review since February, I'm concerned about the delay. Could you please provide an update on the review process.

I'm unclear on the implications of Apple's App Review Guideline 5.2.2: If your app uses, accesses, monetizes access to, or displays content from a third-party service, ensure that you are specifically permitted to do so under the service’s terms of use. Authorization must be provided upon request. If a paid subscription app uses a licensed search API to retrieve and display links to publicly available third-party web content, is the API license generally enough for compliance? Or does Apple expect separate authorization from each underlying website whose content appears in the search results?

Hello, I am seeking guidance regarding a Pending Termination Notice received on March 18, 2026 for the developer account of Kaagapay Platform Inc. Background: Our app, CreditKaagapay: Score & Report (App ID: 6744999391), is a credit report and loan matching platform operating in the Philippines in partnership with the Credit Information Corporation (CIC). The app maintained a 4.8-star rating with over 4,000 reviews. No prior warnings were issued before the notice. Notice Details: The notice cited Guideline 5.6 and Section 3.2(f), alleging dishonest or fraudulent activity related to account information. Timeline: • March 18: Received the Pending Termination Notice. Submitted two appeals (App Removal + Pending Account Termination) on the same day. Both received on-screen confirmation. • March 25: Submitted a follow-up through the App Review Status contact form. • March 26: Developer Support confirmed the appeal was forwarded to the App Review Board (Case ID: 30000003321343). • April 1 (today, Day 14): No response received from the App Review Board. Questions: Is there a way to confirm that our appeals are currently under review by the App Review Board? Are there any additional steps we should take to bring this to the Board's attention? Is there any mechanism to submit supplementary documentation, as the appeal form did not support attachments? We remain fully committed to compliance and ready to provide any additional information requested. Thank you for any guidance. Yifu Zhang, Account Holder Case ID: 30000003321343

Hello,I got the following message the second time. I dont know what to do.My app is reviewed and live, but my in app purchases are rejected. I read the message and was wondering about that. This did not happend with my non subscription iaps. I submitted a new "fake" binary with new version and in app purchases again.My app is reviewed and live with new version. My purchases not. I got this message again.We have begun the review of your In-App Purchase(s) but aren't able to continue because your submitted In-App Purchase(s) indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted In-App Purchase(s) in the app to ensure your app, and its In-App Purchase(s), are in compliance with the App Store Review Guidelines.Specifically, you have submitted auto-renewing subscriptions for review.Please upload a new binary for review and resubmit your In-App Purchase(s) with the binary so that we can continue the review.What to do?

Dear App Review Team, Our app – Apple ID 6755677576 has been stuck in the “In review” status for over 10 days (since March 17, 2026). Normally, reviews begin within a few days, but in our case, it seems unusually delayed. Could you please clarify: • Is there a specific reason for this extended hold? • Is any action required from our side? • When can we expect the review to proceed? Thank you very much for your time and assistance.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At this point, I am concerned that there might be: An issue with my developer account A submission stuck in the review queue Or some kind of internal flag that I am not aware of Has anyone experienced a similar situation where an app remained in “Waiting for Review” for over a month? And if anyone from Apple is reading this, could you please check if there is any issue with my submission? Any help or guidance would be greatly appreciated. Thank you.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At this point, I am concerned that there might be: An issue with my developer account A submission stuck in the review queue Or some kind of internal flag that I am not aware of Has anyone experienced a similar situation where an app remained in “Waiting for Review” for over a month? And if anyone from Apple is reading this, could you please check if there is any issue with my submission? Any help or guidance would be greatly appreciated. Thank you.

Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At this point, I am concerned that there might be: An issue with my developer account A submission stuck in the review queue Or some kind of internal flag that I am not aware of Has anyone experienced a similar situation where an app remained in “Waiting for Review” for over a month? And if anyone from Apple is reading this, could you please check if there is any issue with my submission? Any help or guidance would be greatly appreciated. Thank you.

Hi everyone, I am looking for some guidance on a delayed review for a new app launch. Our app, Vibe: Real-Time Social Radar (App ID: 6758596460), has been stuck in the "Waiting for Review" status since March 22nd. Here is the context: It is version 1.0.1. Prior to March 22, we had removed our submission a few times to fix minor metadata issues before the review started. I understand this resets our place in the queue. We have just submitted an Expedited Review request due to an upcoming launch deadline. My question: Does removing a submission multiple times trigger an automated "spam" hold or push the app into a longer Senior Review queue? Is there anything else I can do via App Store Connect to ensure the reviewer has what they need, or do I just need to wait for the Expedited Review team to respond? Any insights from developers who have experienced a similar delay recently would be greatly appreciated!

Thank you for submitting an update to the app, Macy's: Online Shopping & Save, for review. We noticed some issues that require your attention. Please see below for additional information. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: d429df7a-35c1-4b8f-a85f-c0cce2dcd376 Review date: March 26, 2026 Review Device: iPhone 17 Pro Max Version reviewed: 2603.4.0 Guideline 5.1.2(iii) - Legal - Privacy - Data Use and Sharing Issue Description The app includes fingerprinting functionality that is designed to identify the user or device. Specifically, the app aggregates user and device data to track the user, either directly or indirectly using probabilistic methods. This functionality is found in services or code included in the app, such as AppsFlyer. Apps that fingerprint users or devices are not appropriate. Per section 3.3.9 of the Apple Developer Program License Agreement, neither you nor the app may derive data from a device in order to uniquely identify it. Next Steps Follow these steps to resolve this issue: Identify the fingerprinting functionality in the app. Some or all of this functionality may be provided by third-party SDKs. If you have questions about these SDKs, contact the SDK provider. Remove any functionality from the app that uses algorithmically converted device and usage data to identify the user or device. You should remove any related code or implemented SDKs that support fingerprinting. Since fingerprinting is never appropriate, requesting the user's permission to track them or disclosing fingerprinting activity in a privacy policy will not resolve this issue.

Hello, I’m experiencing an issue with auto-renewable subscriptions in App Store Connect and would appreciate any guidance. I have created two subscriptions (monthly and yearly), and all required metadata appears to be fully completed: pricing (price tiers set and saved) availability (countries selected) localization (titles and descriptions added) App Review screenshot uploaded However, both subscriptions remain in the “Missing Metadata” status, and the “Submit for Review” option is not available. Because of this, I am unable to attach the subscriptions to my app version and proceed with App Review (Guideline 2.1(b) - App Completeness). What I have already tried: re-saving all fields multiple times re-uploading the App Review screenshot verifying pricing and availability checking localization reviewing introductory offers The issue persists. Has anyone encountered this before or knows what might be causing this status, even when all fields seem complete? Any help would be greatly appreciated. Thank you!

Hello, I hope you’re doing well. I recently submitted an update for my app, and I would really appreciate it if you could review it when possible. The latest version includes important fixes and improvements. Please let me know if anything else is needed from my side. Thank you for your time and support.