Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Developer Program payment never processed, support does not reply
Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?
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31
2d
Enrollment Pending 5 Days — Paid €99, No Activation, No Support Response, 3 Open Cases Ignored
I purchased the Apple Developer Program on March 26, 2026. Payment went through immediately. I have the invoice (UA31019584), the order confirmation (W1318171870), and €99 charged to my card. Apple had no problem taking my money within seconds. Five days later: Account status: Pending Portal still says "Purchase your membership" and asks me to pay again App Store Connect: inaccessible TestFlight: inaccessible I contacted Apple Developer Support on day one — both by email and callback request. I now have three open cases and have received exactly zero responses: Case ID: 102856462218 — Program Purchase and Renewal Case ID: 102853916886 — Program Purchase and Renewal Case ID: 102853919455 — Program Enrolment Not a single acknowledgment. Not even an automated "we're looking into it." Nothing. My app is built and ready. I have testers waiting. I cannot distribute anything — not even through TestFlight — because Apple took my payment and then stopped responding. I see dozens of threads on this forum from developers with the exact same problem going back months. Paid memberships stuck on Pending, no activation, support completely unresponsive. This is not an isolated case — this is a systemic failure in the enrollment system that Apple has apparently chosen to ignore. I am based in the EU and I am fully prepared to pursue this through consumer protection channels if this is not resolved. You cannot charge someone for a service and then refuse to provide it or even respond to inquiries. For the world's biggest tech company that is built on software, this is practically a joke. I don't remember the last time seeing an issue like this from any other company in my whole life living on this planet. New developers practically cannot join and publish apps on Apple anymore. But if you are happy to pay, they will let you. And after payment, they will put a notice at the top reminding you to 'complete your purchase' and pay again. Is this really Apple or has this company been hijacked by some retard?
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26
2d
App Stuck in Review for Over a Month – Urgent Assistance Required
Hello, My app has been stuck in the App Store review process for approximately one month, with no progress or updates provided during this time. I have sent around 20 emails and also submitted an expedite request due to the critical nature of the issue. Unfortunately, I have not received any response to any of my inquiries. This situation has reached a critical point. Since my app is not functioning properly, I have lost all of my subscribed users, causing both financial loss and damage to my reputation. Based on my previous experience, review times are usually much shorter, so this delay appears highly unusual. I would greatly appreciate your assistance in clarifying the following: Why has my app not been reviewed yet? Why have my emails not received any response? Is there anything further I can do to expedite the review process? I kindly ask for this issue to be investigated and resolved as soon as possible. I am ready to provide any additional information if needed. App Apple ID: 6756207941 I need a response now, please. Don't tell me to send an email because I'm not getting any replies. I just want a review to be conducted. Thank you in advance for your support. Best regards,
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95
3d
Trying to enroll the Dev Program
I'm pretty sure a lot of people had this issue already, I just can't find a concise reply with what I should do. I'm trying to enroll to the developer program, I live in an EU country. It requires me to enter my Driver's License, I also tried my official document as per online recommendation, but it didn't work. I'm legal here, but not a citizen or EU passport holder. I don't know what to do as this is my only official address.
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38
3d
Removed from App Store Connect but still appearing in Apple Developer account
Hi everyone, I’m facing an issue where my Apple ID still appears to be associated with a developer team even after being removed. Here’s the situation: I was part of a company Apple Developer Program team. I have already followed Apple’s official “Leave a Team” steps. I have also been removed from App Store Connect by the Account Holder. The Account Holder confirmed that my Apple ID is no longer visible under Users and Access However, when I log in to https://developer.apple.com/account, I can still see the team listed under my account. This seems like a mismatch between App Store Connect and the Apple Developer Portal. Has anyone else experienced this issue? If so: Did it resolve on its own after some time? Or did you have to contact Apple Developer Support to get it fixed? Any guidance would be really appreciated. Thanks in advance!
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124
3d
Payment processed 18 days ago, but Developer Program still not activated
Hi everyone, I’m looking for some advice or assistance regarding my Apple Developer Program enrollment. I completed my purchase and paid the $99 fee back on March 5th. Today is March 23rd, and my account is still not activated. It has been 18 days of total silence. I have already sent multiple follow-up emails to Apple Support, but I haven't received a single response. My payment was successfully processed, but I haven't received any confirmation or activation emails since then. Here are my transaction details: Invoice Number: MC55225030 Web Order Number: D009495884 Sales Order Number: AEU2369279 Has anyone else experienced such a long delay recently? Is there any other way to escalate this issue besides the standard contact form? Any help would be greatly appreciated. Thanks!
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Will Apple Developer support phone number based Apple accounts?
When signing in on the Apple Developer website with the phone number-based account I created when I was setting up my Mac, this error message is shown: Your Apple ID is not eligible to use this application at this time. I've seen other people with this problem and I hope that we will be able to log in using phone number accounts soon. For now, creating a new email-based account seems to be the only solution, but I don't want to do that 😂
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42
3d
Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in "Pending" status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?
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182
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Apple Developer Enrollment Issues
I enrolled for the Apple Developer Program last Thursday (Feb 12) - no status update apart from a message I've seen others have thus processed payment: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I've reached out to support twice now, no luck. Anything that worked for someone in the same boat? I have a test group planned and would need to apply my app for testflight as soon as possible to leave some headroom.
1
1
108
3d
Enrollment Pending – Payment "Successful" but no charge and no access
Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the "2 business days to process" email. Current Status: My profile still says "Pending." The Issues: The portal gives me an option to "Complete enrollment by purchasing," even though I already did. Although the checkout showed "Success" at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this "Pending" loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!
2
1
135
5d
Enrollment issues megathread
A lot of us seem to be having issues with Apple Developer Program enrollment. We paid, and then got stuck. I’ve been waiting 4 days without any response so far, which honestly seems mild compared to some others here. A lot of people are opening separate threads about this, and I’m sure many more are not posting at all. At some point these issues will probably get resolved, and it would be really helpful for others to know how long it actually took. So if your case was resolved, please leave a comment with how long it took and whether you did anything that helped move it forward. Common Patterns: Support is not responsive. Emails often go unanswered. My guess is they’re overwhelmed and heavily delayed. They may eventually get back to you, but don’t expect quick replies. Apple is not very active here either. I couldn’t find any reply from an Apple representative on this issue in the last two weeks. There used to be a phone number people could call, but apparently that is no longer the case. If you call regular Apple Support, they’ll usually tell you they can’t help and that there is no phone support for Developer Program. Enrolling through the website seems to take longer. From what people report, this is because Apple requires identity verification through the app, but for some reason does not make that clear on the website. “Second payment” - if your payment went through successfully, the Apple Developer site may still ask you to pay again. Don’t do it. You may end up paying twice. If you already received an invoice, do not make a second payment. If you already paid and got an invoice, don’t cancel your enrollment just to try again through the app. From what people report, that does not help. Some people report payment failures. If that happens, it may not be your fault. You can try a different payment method, but if it still fails, there’s a good chance the issue is on Apple’s side. Contact support. Some people wait for weeks without any response, so be prepared for that possibility.
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82
5d
Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, I’m enrolling in the Apple Developer Program as an individual from Albania. I completed the purchase through the Apple Developer app on iPhone. My credit card was charged, and I already received Apple’s invoice, but my account is still not activated after 5 days. In the app, I saw a message saying a confirmation email would be sent. On the website, when I log in with the same Apple Account, it still shows “Proceed with Purchase.” I already contacted Apple Developer Support and opened a case, but I have not received a response yet. Has anyone had the same issue after payment was already charged and invoiced? Thank you.
3
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84
5d
Apple Developer Program contract already accepted
I had already accepted my Apple Developer Program License Agreement since the 20th of march 2026. But your banner stay in my business portal and say : "Le contrat de licence de l’Apple Developer Program a été mis à jour et doit être revu. Afin de pouvoir mettre à jour vos apps existantes et en soumettre de nouvelles, la personne titulaire du compte doit revoir et accepter le contrat mis à jour en se connectant à son compte." Please see if you don't have a bug and let me update my apps.
1
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62
6d
Demora en aprobación de cuenta de desarrollador
Hola, compre el 25 de marzo la membresía de desarrollador, pero aun mi cuenta sale pendiente, no subo datos de empresa ya que soy freelance. Cuanto podría tardar la aprobación de la cuenta. Ya mande dos ticket a soporte pero nada responden
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0
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0
Views
20
Activity
2d
Developer Program payment never processed, support does not reply
Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?
Replies
0
Boosts
0
Views
31
Activity
2d
Enrollment Pending 5 Days — Paid €99, No Activation, No Support Response, 3 Open Cases Ignored
I purchased the Apple Developer Program on March 26, 2026. Payment went through immediately. I have the invoice (UA31019584), the order confirmation (W1318171870), and €99 charged to my card. Apple had no problem taking my money within seconds. Five days later: Account status: Pending Portal still says "Purchase your membership" and asks me to pay again App Store Connect: inaccessible TestFlight: inaccessible I contacted Apple Developer Support on day one — both by email and callback request. I now have three open cases and have received exactly zero responses: Case ID: 102856462218 — Program Purchase and Renewal Case ID: 102853916886 — Program Purchase and Renewal Case ID: 102853919455 — Program Enrolment Not a single acknowledgment. Not even an automated "we're looking into it." Nothing. My app is built and ready. I have testers waiting. I cannot distribute anything — not even through TestFlight — because Apple took my payment and then stopped responding. I see dozens of threads on this forum from developers with the exact same problem going back months. Paid memberships stuck on Pending, no activation, support completely unresponsive. This is not an isolated case — this is a systemic failure in the enrollment system that Apple has apparently chosen to ignore. I am based in the EU and I am fully prepared to pursue this through consumer protection channels if this is not resolved. You cannot charge someone for a service and then refuse to provide it or even respond to inquiries. For the world's biggest tech company that is built on software, this is practically a joke. I don't remember the last time seeing an issue like this from any other company in my whole life living on this planet. New developers practically cannot join and publish apps on Apple anymore. But if you are happy to pay, they will let you. And after payment, they will put a notice at the top reminding you to 'complete your purchase' and pay again. Is this really Apple or has this company been hijacked by some retard?
Replies
0
Boosts
1
Views
26
Activity
2d
App Stuck in Review for Over a Month – Urgent Assistance Required
Hello, My app has been stuck in the App Store review process for approximately one month, with no progress or updates provided during this time. I have sent around 20 emails and also submitted an expedite request due to the critical nature of the issue. Unfortunately, I have not received any response to any of my inquiries. This situation has reached a critical point. Since my app is not functioning properly, I have lost all of my subscribed users, causing both financial loss and damage to my reputation. Based on my previous experience, review times are usually much shorter, so this delay appears highly unusual. I would greatly appreciate your assistance in clarifying the following: Why has my app not been reviewed yet? Why have my emails not received any response? Is there anything further I can do to expedite the review process? I kindly ask for this issue to be investigated and resolved as soon as possible. I am ready to provide any additional information if needed. App Apple ID: 6756207941 I need a response now, please. Don't tell me to send an email because I'm not getting any replies. I just want a review to be conducted. Thank you in advance for your support. Best regards,
Replies
0
Boosts
1
Views
95
Activity
3d
Trying to enroll the Dev Program
I'm pretty sure a lot of people had this issue already, I just can't find a concise reply with what I should do. I'm trying to enroll to the developer program, I live in an EU country. It requires me to enter my Driver's License, I also tried my official document as per online recommendation, but it didn't work. I'm legal here, but not a citizen or EU passport holder. I don't know what to do as this is my only official address.
Replies
0
Boosts
0
Views
38
Activity
3d
Removed from App Store Connect but still appearing in Apple Developer account
Hi everyone, I’m facing an issue where my Apple ID still appears to be associated with a developer team even after being removed. Here’s the situation: I was part of a company Apple Developer Program team. I have already followed Apple’s official “Leave a Team” steps. I have also been removed from App Store Connect by the Account Holder. The Account Holder confirmed that my Apple ID is no longer visible under Users and Access However, when I log in to https://developer.apple.com/account, I can still see the team listed under my account. This seems like a mismatch between App Store Connect and the Apple Developer Portal. Has anyone else experienced this issue? If so: Did it resolve on its own after some time? Or did you have to contact Apple Developer Support to get it fixed? Any guidance would be really appreciated. Thanks in advance!
Replies
1
Boosts
0
Views
124
Activity
3d
Payment processed 18 days ago, but Developer Program still not activated
Hi everyone, I’m looking for some advice or assistance regarding my Apple Developer Program enrollment. I completed my purchase and paid the $99 fee back on March 5th. Today is March 23rd, and my account is still not activated. It has been 18 days of total silence. I have already sent multiple follow-up emails to Apple Support, but I haven't received a single response. My payment was successfully processed, but I haven't received any confirmation or activation emails since then. Here are my transaction details: Invoice Number: MC55225030 Web Order Number: D009495884 Sales Order Number: AEU2369279 Has anyone else experienced such a long delay recently? Is there any other way to escalate this issue besides the standard contact form? Any help would be greatly appreciated. Thanks!
Replies
4
Boosts
2
Views
149
Activity
3d
Will Apple Developer support phone number based Apple accounts?
When signing in on the Apple Developer website with the phone number-based account I created when I was setting up my Mac, this error message is shown: Your Apple ID is not eligible to use this application at this time. I've seen other people with this problem and I hope that we will be able to log in using phone number accounts soon. For now, creating a new email-based account seems to be the only solution, but I don't want to do that 😂
Replies
0
Boosts
0
Views
42
Activity
3d
Enrollment stuck in "Pending" for 15 days after payment and ID upload
Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in "Pending" status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?
Replies
2
Boosts
1
Views
182
Activity
3d
Apple Developer Enrollment Issues
I enrolled for the Apple Developer Program last Thursday (Feb 12) - no status update apart from a message I've seen others have thus processed payment: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I've reached out to support twice now, no luck. Anything that worked for someone in the same boat? I have a test group planned and would need to apply my app for testflight as soon as possible to leave some headroom.
Replies
1
Boosts
1
Views
108
Activity
3d
Leave developer team,but still can see my team information
I just leave my developer team from Apple Developer Program,and re login,can see nothing. But when I get into https://developer.apple.com/ and login,still can see my team information. And I check the team information, the account holder is not me . WHY retain this question?
Replies
2
Boosts
1
Views
457
Activity
4d
Apple developer account
Hello, it's been 14 days since we applied for an Apple Developer account for our company, and it's still not active. We've sent three emails, but haven't received a single reply. Has anyone else experienced this problem?
Replies
2
Boosts
0
Views
113
Activity
4d
Pending Developer Account Activation
Guys I signed up for Developer Account over a week ago. There is no any email that I received only the order id and the receipt. When I log in to my developer account It shows me like I am not paid or registered but in my back account I saw that I paid. So what's wrong with that why am I still waiting for confirmation?
Replies
2
Boosts
1
Views
103
Activity
4d
Enrollment Pending – Payment "Successful" but no charge and no access
Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the "2 business days to process" email. Current Status: My profile still says "Pending." The Issues: The portal gives me an option to "Complete enrollment by purchasing," even though I already did. Although the checkout showed "Success" at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this "Pending" loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!
Replies
2
Boosts
1
Views
135
Activity
5d
Enrollment issues megathread
A lot of us seem to be having issues with Apple Developer Program enrollment. We paid, and then got stuck. I’ve been waiting 4 days without any response so far, which honestly seems mild compared to some others here. A lot of people are opening separate threads about this, and I’m sure many more are not posting at all. At some point these issues will probably get resolved, and it would be really helpful for others to know how long it actually took. So if your case was resolved, please leave a comment with how long it took and whether you did anything that helped move it forward. Common Patterns: Support is not responsive. Emails often go unanswered. My guess is they’re overwhelmed and heavily delayed. They may eventually get back to you, but don’t expect quick replies. Apple is not very active here either. I couldn’t find any reply from an Apple representative on this issue in the last two weeks. There used to be a phone number people could call, but apparently that is no longer the case. If you call regular Apple Support, they’ll usually tell you they can’t help and that there is no phone support for Developer Program. Enrolling through the website seems to take longer. From what people report, this is because Apple requires identity verification through the app, but for some reason does not make that clear on the website. “Second payment” - if your payment went through successfully, the Apple Developer site may still ask you to pay again. Don’t do it. You may end up paying twice. If you already received an invoice, do not make a second payment. If you already paid and got an invoice, don’t cancel your enrollment just to try again through the app. From what people report, that does not help. Some people report payment failures. If that happens, it may not be your fault. You can try a different payment method, but if it still fails, there’s a good chance the issue is on Apple’s side. Contact support. Some people wait for weeks without any response, so be prepared for that possibility.
Replies
0
Boosts
0
Views
82
Activity
5d
Apple Developer Program Enrollment Delay!
Hello, I’ve enrolled in the Apple Developer Program for over 3 days now, and my enrollment is still pending. I have tried Apple Developer Program Support but, no response. How long does it usually take for my enrollment to be accepte? Especially for someone outside of the US. Thanks.
Replies
2
Boosts
1
Views
274
Activity
5d
Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, I’m enrolling in the Apple Developer Program as an individual from Albania. I completed the purchase through the Apple Developer app on iPhone. My credit card was charged, and I already received Apple’s invoice, but my account is still not activated after 5 days. In the app, I saw a message saying a confirmation email would be sent. On the website, when I log in with the same Apple Account, it still shows “Proceed with Purchase.” I already contacted Apple Developer Support and opened a case, but I have not received a response yet. Has anyone had the same issue after payment was already charged and invoiced? Thank you.
Replies
3
Boosts
0
Views
84
Activity
5d
Developer Program Enrollment - Stuck
I bought the developer program 2 weeks ago, have been charged, and still am pending and have not been accepted, or heard anything back. I have submitted 2 tickets, haven't heard anything either, as well as called and was told there's nothing I can do. Any tips for next steps? Or anything else I can do?
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2
Boosts
0
Views
158
Activity
5d
The requested app is not available or doesn't exist.
Please help! Apple Support Support is MIA Every app that I have in TestFlight returns with this message, I have attempted to contact developer account support that they have not returned any messages. It’s been over a week. “The requested app is not available or doesn't exist”
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0
Boosts
0
Views
22
Activity
6d
Apple Developer Program contract already accepted
I had already accepted my Apple Developer Program License Agreement since the 20th of march 2026. But your banner stay in my business portal and say : "Le contrat de licence de l’Apple Developer Program a été mis à jour et doit être revu. Afin de pouvoir mettre à jour vos apps existantes et en soumettre de nouvelles, la personne titulaire du compte doit revoir et accepter le contrat mis à jour en se connectant à son compte." Please see if you don't have a bug and let me update my apps.
Replies
1
Boosts
1
Views
62
Activity
6d