I just signed up a couple days ago. I'm helping a nonprofit create a fitness-fundraising app. Today, on a Sunday, I get an email that says, "You have revoked your certificate, so it is no longer valid." As if somehow I revoked that certificate? Doesn't make any sense. I didn't "revoke" anything. I'm not a programmer. None of this makes any sense. Any help? Thanks Don

Case Number: 102905844463 I'm posting here in the hope that someone from Apple or the developer community can advise on the appropriate escalation path. Our Apple Developer Organization account appears to have been compromised approximately one week ago. The primary Apple ID associated with the account was info at tadarab.com. Prior to losing access, we received multiple unsolicited Apple verification code SMS messages. Shortly thereafter, Apple sent a security notification confirming that a new trusted phone number ending in **9794 had been added to the account. The original trusted phone number ending in **4346 was no longer being used for verification. Since then: We have completely lost access to the primary Apple ID. The original Apple ID is no longer recognized through Apple's account recovery process. Team members associated with the organization appear to have been removed. Developer certificates appear to have been removed. We can no longer access App Store Connect or the Apple Developer account. A support case was opened immediately after the incident. Unfortunately, after a week of communication, support has not yet addressed the reported account compromise and instead responded that they could not verify our association with the Developer Program membership—which is itself one of the consequences of the apparent takeover. My main concern is understanding how a trusted verification phone number could be changed and an entire Developer Organization account effectively taken over without the legitimate owner being able to prevent or recover from the change. Has anyone experienced a similar situation, and is there a recommended escalation path within Apple for Developer Organization account compromises? Any guidance would be greatly appreciated.

Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.

I have the signed agreement, order ack, order processing, enrollment review, documents received and invoice emails from Apple on May 31 in the AM, and I was told they'd follow up within 2 business days. Asked to be called on Wed (after 72 hours of paying) – nothing. Submitted a support ticket via email on Thurs – nothing. At this point it's been a week. I have followed all of the steps timely, provided all of the information they requested and waited the SLAs they supposedly commit to. Apple has quickly and gladly taken my money without any delays, but I have yet to hear the slightest update on my order/account status. I understand there may be many cases to review, but then be transparent about your SLAs. Don't say it'll take 2 business days if it'll actually take more than a week. Or don't take my money until you're ready to deliver on the service I purchased. This is blocking me from making progress with my app and it's all been a very frustrating process. I'm already dreading the thought of how long it'll take when I submit my app to the App Store for review.

Hello, I am posting here in hope of getting traction on an Organization enrollment that has been stuck for 4 weeks, with no reply from Developer Support for the past 9 days despite all requested documentation being provided. Timeline May 14, 2026 - Started Organization enrollment for my organization, a US-registered limited liability company that I solely own and manage. May 19, 2026 - Initial documentation submitted. May 27, 2026 - Received an email from Gisele (Developer Support) requesting: Applicant's government-issued photo ID (USA) Applicant's employment verification May 28, 2026 - Uploaded the complete documentation package through the secure file-upload portal, and replied to Gisele's email with a detailed clarification on both items. June 5, 2026 - Still no response. 9 days of silence. Apple's original message stated that next steps would be communicated within two business days. We are now well past that. My situation I provided my KYC documents (Passport). I am the sole member and sole manager of the LLC. The "government-issued photo ID (USA)" request does not apply: I am not a US person and I am not required to hold US-issued ID. My valid passport is, per Apple's own published guidance, an accepted form of government-issued photo identification. The "employment verification" request also does not apply: Apple's published enrollment policy states that this is required only if the applicant is not the owner/founder. I am the owner and founder. Documentation provided (full package) Passport (government-issued photo ID) Signed Statement of Authority and Sole Membership Signed Operating Agreement (single member) IRS EIN Assignment Notice CP575, naming me as Sole Member IRS EIN Verification Letter 147C Articles of Organization and Certificate of Organization (filing ID) Initial Resolutions naming me as the sole Member Dun & Bradstreet D-U-N-S confirmation Context that may help prioritization Our first product is already live and publicly available on Google Play in 177 countries, under the legal entity Novalis Partners LLC. Link: https://play.google.com/store/apps/details?id=com.novalispartnersllc.budget The company is fully operational, the product is shipping, but iOS distribution is blocked solely by this enrollment being stuck. Case reference Case ID: 102888036786 Enrollment ID: DAJ7B62DSR What I am asking Can this case be reviewed and routed to a Developer Program Support Manager? Has anyone in a similar situation (non-US founder of a US LLC) found a path to unblock organization enrollment? Is there any official escalation channel beyond the standard email reply loop? Any guidance from Apple staff or from the community is appreciated. I am happy to provide any additional documentation needed, but at this point I just need a human response. Thank you.

Hello everyone, I'm hoping to get some advice from anyone who has been through a similar situation. I enrolled in the Apple Developer Program as an organization on 29 May 2026. It has now been about a week, and the status still shows "Your enrollment is being processed" with no updates. I also scheduled a callback with Apple Developer Support and did receive a call — but each time I was kept on hold for anywhere from 40+ minutes to a couple of hours waiting to be connected to a representative, without any real resolution. So far there has been no request for additional documents, no completed identity verification, and no clear explanation of what's holding things up. This delay is holding up our ability to set up App Store Connect and move forward with publishing. A few questions for the community: Has anyone enrolled as an organization around the same time and experienced a similar wait? Is there a specific escalation path or action that actually helped move things along? Should I expect a phone call to verify the organization / authority to enroll, or is there something I should proactively request? Case ID: 102881921584 Any guidance from Apple staff or fellow developers who have resolved a similar case would be hugely appreciated. Thank you in advance.

It is outrageous that when you enrol in the Apple Developer Program, you have to pay for it, but it is not activated. This is a serious problem that needs to be addressed immediately. Does anyone know how to get Apple to get back to me about this? My money was taken very quickly, but I haven't received anything in return.

Hello, My organization enrollment was approved today (Enrollment ID: 4MRP49V83B , D-U-N-S verified, License Agreement step reached). The only blocker is the membership purchase: "Your payment authorization failed." This is not a card or bank issue, and I want to flag it as the known enrollment-payment problem rather than route it back to my bank: It failed on the very first attempt, before any retry. It fails identically across three different cards (Amex, plus a credit and a debit card from different issuers). All issuing banks confirm no authorization request ever reached them — there is nothing on their side to decline. I have verified billing address matches each card exactly, removed all punctuation, set city/county manually, disabled VPN, and tried both the web flow and the Apple Developer app. [If applicable:] I received an order acknowledgement email but no charge landed and the account did not activate — suggesting a stuck/duplicate order. Because the request is not reaching the card networks, this appears to be on Apple's side. Please: Check for and void any stuck or duplicate order on my enrollment so I can retry with a clean transaction, and Have the payment/enrollment team complete the order manually if it cannot be cleared. Account details: Enrollment ID: 4MRP49V83B Organization legal name: Futuryntix UK Ltd Region: United Kingdom This is blocking activation of an approved organization account. I'd appreciate escalation to the enrollment/payment team rather than general support. Happy to provide any verification details needed to complete the order. Thank you, Aman Jain Futuryntix UK Ltd

i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own laptop device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience

Hi, I'm switching my developer account from individual to organization. I've been stuck for about 2 weeks as I've been asked to complete https://developer.apple.com/enroll/ which just pulls up a plain white page on my end. I have 2 new apps I'm trying to test and publish, giving this issue some urgency. I'm getting the console output in the attachment. I sent the message below to support. Is anybody else dealing with this issue at the moment? "s. Console output below. As Angular’s built in sqlite doesn’t support CSS selector lookup but only real DOM elements, I suggest using native JS first or loading full jQuery before AngularJS. Either way not much I can do on my side except trying what we already went through."

Hi, I'm the Account Holder and I can't renew our membership because the "Renew Membership" button is missing everywhere, the Apple Developer website, the Developer app on Mac, and the Developer app on iPhone. App Store Connect only shows the message telling me to renew on developer.apple.com, where no button appears. The contact form also returns "There was a problem processing your request," so I haven't been able to reach support through normal channels. I believe I know the cause. Last year, on Apple's advice, I renewed via the in-app subscription route, which tied the membership to an App Store subscription on a personal Apple ID. I cancelled that subscription immediately afterward, because the membership needs to be billed to our company, not a personal account. My working theory is that the account is still flagged to renew via that (now-cancelled, non-existent) in-app subscription, which is why the web Renew Membership button never reappears. What I need: please reset the account's renewal method off the cancelled in-app subscription so the standard Renew Membership button returns and I can renew on the web as the Account Holder, billed to our company. Two related points for whoever picks this up: Our membership expires June 7, so this is time-sensitive. We're a company and need the renewal billed to the company Account Holder Apple ID with a proper invoice, not a personal App Store receipt, so the in-app subscription route is not an option for us this time. Happy to provide the Team ID and account details privately. Is this something that can be reset on your end, and is there anything I should do in the meantime? Thanks.

My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.

I recently initiated the process of migrating my account from an Individual Developer Account to and Organization one using my LLC. I have a DUNS number and submitted that along with requested documentation a while ago. It appears that my enrollment is stuck on a “Being processed” message, but I haven’t found a way to ensure that the documentation I provided is satisfactory for the requirements. Could someone confirm whether my enrollment is in the standard review queue or whether there are outstanding requirements I need to address?

Good Day, I've applied for enrollment on the Developer iPhone App and was asked to upload company and identity documentation (which I did within 24 hours) and the enrollment has been stuck since. I reached out to support and they said to please call them as they need to speak to me on the phone, however I am in a region where phone support is not available (only email). I've subsequently replied to the email and said this to support and they closed the ticket. I've previously applied for enrollment on the developer.apple.com and that enrollment was approved but after 2 weeks of waiting the payment was never collected by Apple and support closed the enrollment and advised me to enroll on the mobile app as it allows Apple Pay which will collect the fee immediately after approval. However now the mobile app enrollment is stuck. Anyone been through this who can advise me on what to do to get this resolved ? My project is delayed by 2 months because of this.

Just wondering if this is normal Your enrollment is being processed. Learn about developing for Apple platforms with free development resources. Email: [my email] Enrollment ID: 7W929TVJ45 If you have any questions or would like to withdraw your enrollment, contact us. How long are others waiting for this? Thanks :)

I recently applied for an Apple Developer Program company account, but my enrollment request was declined. The message I received only stated that the enrollment request had been declined. However, I did not receive any email or additional information explaining why the enrollment was rejected. My company is a legally registered business, and I completed the enrollment process using our company information. At this point, I'm unsure what part of the application caused the rejection or what I need to do to resolve it. Since receiving the rejection notice, I have contacted Apple Developer Support to ask for clarification, but I have not received a response. Has anyone experienced a similar situation? Were you able to find out the reason for the rejection or successfully reapply? Is there a way to request more detailed feedback from Apple regarding the decision? Any advice would be greatly appreciated.

Trying to enroll in the Apple Developer Program, and when I clicked Enroll, it gave me an empty blank page with a 500 error in the debug console. Failed to load resource: the server responded with a status of 500 (Internal Server Error) I tried the Developer Support and it gave me the same issue with a text ERROR: [object Object] on the screen. I called customer service from my phone to Apple and scheduled a call; however, the solution at the end is "Try refreshing again and again until the Developer Support page works." 😄 Any suggestions on my next step?

Hello apple, its highly unfair that my development processed paused because I decided to migrate my account and I havent received an update concerning it.if I am missing a document or got something wrong's it not better to let me know than keep me waiting for something that takes few hours to few days.please I beg you to approve or reject my migration so I can deploy my app.

Hello there, I have professional experience on mobile application development for several years. and decided to develop ios apps and was working on them recently. I have bought a macbook last month to start developing these ideas and then applied for apple development program to start testing these application. First application was with my Turkish ID card and then they mailed me to upload one of the listed documents with following languages English, Spanish…. So I have uploaded my passport because it was also in English. And then without requesting any further information they say they can’t verify my identity so they rejected it. And even further, I can’t use my apple account for a new application. I can’t even login to my developer account, it says “Need assitance with accessing your developer account?” when i try to login. What should i do now?

Hello, I am posting here as a last resort after multiple unsuccessful attempts to contact Apple Developer Support through other channels. Timeline of my situation: I enrolled in the Apple Developer Program through the Apple Developer app on iPhone, and the annual membership fee was successfully charged to my credit card. The subscription appears as active under my Apple ID subscriptions. I was then asked by Apple Developer Relations to provide identity verification documents. I submitted my government-issued ID as requested. I received an email from the Apple Developer Relations Team confirming receipt of the documents, stating: "Thank you for providing the documents we requested. We will review them and follow up with you within two business days." That two-business-day window has now been exceeded by more than a week. Total elapsed time since document submission: 10 days. I have since sent three follow-up emails to Apple Developer Support. None of them have received any response. The Apple Developer app shows the message: "Enrollment through the Apple Developer app is not available for this Apple Account", and redirects to the web. On the web, the enrollment page shows "Purchase your membership" and asks me to complete my purchase, as if I had never paid. I have not clicked that button to avoid being charged a second time. reportaproblem.apple.com does not allow me to take any action on this subscription. At this point my payment, my submitted documents, and my enrollment status appear to be disconnected from each other in Apple's systems. The payment is confirmed, the documents were submitted as requested, but the enrollment remains in a pending state with no communication. I have seen several similar cases in this forum during 2026, some of which were resolved when Apple staff intervened directly. I would greatly appreciate if someone from Apple could review my case internally, confirm that the payment is linked to my enrollment, and allow the document review to proceed. If that is not possible, I would need clear guidance on how to obtain a refund of the membership fee that was already charged. I am happy to provide my Apple ID, the date of the charge, or any other information needed via a private channel. Thank you in advance for any help.