Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Apple Developer Enrolment Issue
Hi, I've been trying to enrol for over a month and I keep bumping into a generic error message that doesn't really tell me what's wrong. I contacted support multiple times, also no response. This is very frustrating. Can someone look into my account and tell me what's wrong? I recently moved from the UK to the US but I already updated my profile with a US address, phone number and bank account so I'm not sure what the issue is.
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238
2w
URGENT! Unable to Renew Apple Developer Program No Renewal Option Available (Blocking Production Apps)
We have an active business-critical issue and need immediate assistance. Our Apple Developer Program membership for Tolemar LLC expired on April 22, 2026, and we are attempting to renew it immediately. However, there is no available method to complete the renewal. Current situation: • No “Renew” option is visible in the Apple Developer Membership section • No renewal prompt appears in the Apple Developer app (iOS or macOS) • No renewal option is available in App Store Connect • The membership is not listed under Apple ID Subscriptions • We are logged in as the Account Holder using the correct Apple ID • Multiple devices and browsers have been tested with the same result Impact: • All apps are currently unavailable on the App Store • We cannot push updates or manage existing applications • Agreements cannot be accepted due to expired membership status • This is actively impacting production systems and business operations This appears to be a system-level issue preventing renewal, not a user error. Request: We need one of the following immediately: • A direct renewal/payment link for the Apple Developer Program • Manual renewal triggered by Apple • Escalation to the appropriate team to resolve the blocked renewal state We are ready to complete payment immediately. This should be a simple renewal process, but there is currently no path available. Please escalate this issue. We need resolution as soon as possible. Thank you
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74
2w
No Renew button (membership)!
We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!
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Payment was received for my Apple developer account, but it's still on hold. What needs to be done?
To Whom It May Concern, I am writing to resolve a persistent issue with my Apple Developer Program enrollment. I have attempted to register multiple times using different accounts due to recurring errors, and I am now in a position where I have been charged but do not have access to the program. Account History & Details: Primary Account: bilal[dot]akbas1999[at]icloud[dot]com (Initial failed attempt). Previous Attempt: bilalniyaziakbas[at]gmail[dot]com (Verified identity via friend's device, charged 650 TRY but not activated). Target Account: akbas[dot]bilal1999[at]gmail[dot]com (The account I want to use for development). The Core Issue: Whenever I attempt to complete the final payment of 1029 TRY on the official website for my target account, the transaction is rejected with the message "Check your billing information," despite my banks confirming there are no issues with my cards. I have tried 4-5 different bank accounts, all with the same result. Requested Action: I have already made a partial payment of 650 TRY via my previous attempt and I am ready to pay the full required fee to have my developer access activated on my target account: akbas[dot]bilal1999[at]gmail[dot]com. Please consolidate my attempts, clear any security flags associated with my identity/cards, and guide me on how to complete the enrollment successfully. Best regards,
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82
2w
“Enroll Now” button disabled – unable to proceed with Apple Developer Program enrollment
Hello, I am currently unable to proceed with the Apple Developer Program enrollment because the “Enroll Now” button is disabled on my account. Here is my situation: During a previous enrollment attempt, there was an issue with my address information. Since then, I have not been able to restart or continue the enrollment process. The “Enroll Now” button remains greyed. Additional details: I am unable to proceed with a new enrollment attempt. I do not have access to phone support in my region. Could someone please advise on how I can proceed in this situation or whether there is a way to restart the enrollment process? Thank you for your help.
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80
2w
Struggling to enroll to developer program
I am currently stuck while trying to enroll in the Apple Developer Program. Initially, the app kept throwing an error without any details, so I reached out to support. Unfortunately, responses take nearly a week, and in several cases, I received only generic replies. Eventually, I was asked to submit documents for ID verification, which I did a week ago. Since then, there has been no update. On top of that, the “Enroll” button in the app is now disabled. I have requested escalation multiple times, but there has been no progress on that either. This delay has already impacted my app launch timeline. Due to the lack of progress with Apple enrollment, I went ahead and released the app on Android instead. I didn’t expect this kind of experience. If the high volume of support tickets is causing delays, it seems like something needs to be improved on Apple’s support side. Does anyone have suggestions on how I can get this unblocked?
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26
2w
Still waiting for account to be approved
Has anyone got any advice or similar experience in waiting weeks for an organisation developer account to go live? Apple advised they had all the documents they needed and was ready to set me up but checked whether I wanted individual or organisation account (I asked a question about this) and it’s been 3 weeks since I requested the account and I’m not sure how long it should take? is anyone from Apple able to check my application to see if its lost in the system? thanks :)
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94
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issue with my Apple Developer Program membership
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has already been more than 48 hours since the payment and activation, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but I still haven’t received a clear response or solution. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community. Thank you.
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58
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Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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167
2w
Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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44
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Inquiry regarding the enrollment duration and fee waiver for Accredited Educational Institution
We intend to request a fee waiver as an eligible educational institution in Japan. Could you please provide an estimate of how long the verification process typically takes for educational institutions? Also, if there are any specific documents or additional information required to expedite the "Accredited Educational Institution" verification and fee waiver process, please let us know.
1
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398
2w
Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
0
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64
2w
Need help regarding account
Good afternoon! Not sure if this is the place to get recommendations. I signed up for a developer account to push an app i have developed. I paid the $99 and received an email stating to upload ID. I uploaded id and still waiting for any communication. i signed up on Thursday apple credit was charged reviewed on the developer page and it says pending and to pay again but when i check my invoice it says complete. not really sure if this is a normal process should i just wait?
0
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232
2w
Enrollment Deadlock: "Not authorized" for ID upload & "Enroll" button disabled in App
Hi everyone, I am completely stuck in an Apple Developer enrollment loop and could really use some advice, or hopefully an escalation if an Apple engineer sees this. Here is the exact sequence of what is happening: I attempted to enroll in the Apple Developer Program via the web portal. I completed the purchase step and received a purchase acknowledgment, but the funds were never deducted from my bank account. The developer portal still tells me I need to "complete the purchase." If I try again, it just repeats the same loop. I contacted Support, and they emailed me a link to upload my government ID for verification. When I click that link (ensuring I am fully logged into the correct Apple ID), I hit a dead end with this error: "Sorry, you don't have access. Your account isn't authorized to upload file." I searched the forums and saw the recommendation to use the Apple Developer App to bypass the web bugs. However, when I open the app, the "Enroll Now" button is completely disabled. It seems my account is locked in a "pending" state from the web attempts, which disabled the app enrollment, but I can't clear the pending state because I don't have the backend permissions to access the ID upload link Support sent me. Has anyone successfully broken out of this specific deadlock? Is there a specific phrasing I should use with Support to get them to just wipe the pending web transaction so I can start completely fresh from the iOS app? Thank you in advance for any guidance!
0
1
136
3w
Apple Developer Enrolment Issue
Hi, I've been trying to enrol for over a month and I keep bumping into a generic error message that doesn't really tell me what's wrong. I contacted support multiple times, also no response. This is very frustrating. Can someone look into my account and tell me what's wrong? I recently moved from the UK to the US but I already updated my profile with a US address, phone number and bank account so I'm not sure what the issue is.
Replies
3
Boosts
0
Views
238
Activity
2w
URGENT! Unable to Renew Apple Developer Program No Renewal Option Available (Blocking Production Apps)
We have an active business-critical issue and need immediate assistance. Our Apple Developer Program membership for Tolemar LLC expired on April 22, 2026, and we are attempting to renew it immediately. However, there is no available method to complete the renewal. Current situation: • No “Renew” option is visible in the Apple Developer Membership section • No renewal prompt appears in the Apple Developer app (iOS or macOS) • No renewal option is available in App Store Connect • The membership is not listed under Apple ID Subscriptions • We are logged in as the Account Holder using the correct Apple ID • Multiple devices and browsers have been tested with the same result Impact: • All apps are currently unavailable on the App Store • We cannot push updates or manage existing applications • Agreements cannot be accepted due to expired membership status • This is actively impacting production systems and business operations This appears to be a system-level issue preventing renewal, not a user error. Request: We need one of the following immediately: • A direct renewal/payment link for the Apple Developer Program • Manual renewal triggered by Apple • Escalation to the appropriate team to resolve the blocked renewal state We are ready to complete payment immediately. This should be a simple renewal process, but there is currently no path available. Please escalate this issue. We need resolution as soon as possible. Thank you
Replies
0
Boosts
0
Views
74
Activity
2w
No Renew button (membership)!
We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!
Replies
2
Boosts
0
Views
474
Activity
2w
Apple developer account and App connect activation
its been more than 4 days (i.e. 106Hours) i made payment for my developer account and still didn't received my access. it asked me to wait for 48Hrs and after that i raised a case as well (case ID is 102879074844). no call, no email or any kind of communication. need help with this. anyone else also facing the same issue?
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1
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0
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77
Activity
2w
Apple Developer Program || Purchase Issues
Hi Team, We have purcheased the Apple Developer Program and made teh payment of $99, it'e reflected in Apple Devloper App but Payment Receint not recived yet. Please help to get it sorted.
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0
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0
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46
Activity
2w
Payment was received for my Apple developer account, but it's still on hold. What needs to be done?
To Whom It May Concern, I am writing to resolve a persistent issue with my Apple Developer Program enrollment. I have attempted to register multiple times using different accounts due to recurring errors, and I am now in a position where I have been charged but do not have access to the program. Account History & Details: Primary Account: bilal[dot]akbas1999[at]icloud[dot]com (Initial failed attempt). Previous Attempt: bilalniyaziakbas[at]gmail[dot]com (Verified identity via friend's device, charged 650 TRY but not activated). Target Account: akbas[dot]bilal1999[at]gmail[dot]com (The account I want to use for development). The Core Issue: Whenever I attempt to complete the final payment of 1029 TRY on the official website for my target account, the transaction is rejected with the message "Check your billing information," despite my banks confirming there are no issues with my cards. I have tried 4-5 different bank accounts, all with the same result. Requested Action: I have already made a partial payment of 650 TRY via my previous attempt and I am ready to pay the full required fee to have my developer access activated on my target account: akbas[dot]bilal1999[at]gmail[dot]com. Please consolidate my attempts, clear any security flags associated with my identity/cards, and guide me on how to complete the enrollment successfully. Best regards,
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0
Boosts
1
Views
82
Activity
2w
“Enroll Now” button disabled – unable to proceed with Apple Developer Program enrollment
Hello, I am currently unable to proceed with the Apple Developer Program enrollment because the “Enroll Now” button is disabled on my account. Here is my situation: During a previous enrollment attempt, there was an issue with my address information. Since then, I have not been able to restart or continue the enrollment process. The “Enroll Now” button remains greyed. Additional details: I am unable to proceed with a new enrollment attempt. I do not have access to phone support in my region. Could someone please advise on how I can proceed in this situation or whether there is a way to restart the enrollment process? Thank you for your help.
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0
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0
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80
Activity
2w
help me enroll problems
I created an Apple developer account, but I couldn't get past the enrollment screen. I created a new iCloud account, and this time when I try to enroll and enter my payment information, it says the payment wasn't approved. I've tried four different cards and three different accounts, but none of them are accepted.
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0
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23
Activity
2w
Developer subscription purchased, account status pending
As title says I have purchased a developer subscription via the app. When I log into my developer account on web, I see account status pending and waiting for purchase. Something which I have already done.
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0
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0
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40
Activity
2w
Struggling to enroll to developer program
I am currently stuck while trying to enroll in the Apple Developer Program. Initially, the app kept throwing an error without any details, so I reached out to support. Unfortunately, responses take nearly a week, and in several cases, I received only generic replies. Eventually, I was asked to submit documents for ID verification, which I did a week ago. Since then, there has been no update. On top of that, the “Enroll” button in the app is now disabled. I have requested escalation multiple times, but there has been no progress on that either. This delay has already impacted my app launch timeline. Due to the lack of progress with Apple enrollment, I went ahead and released the app on Android instead. I didn’t expect this kind of experience. If the high volume of support tickets is causing delays, it seems like something needs to be improved on Apple’s support side. Does anyone have suggestions on how I can get this unblocked?
Replies
0
Boosts
0
Views
26
Activity
2w
Still waiting for account to be approved
Has anyone got any advice or similar experience in waiting weeks for an organisation developer account to go live? Apple advised they had all the documents they needed and was ready to set me up but checked whether I wanted individual or organisation account (I asked a question about this) and it’s been 3 weeks since I requested the account and I’m not sure how long it should take? is anyone from Apple able to check my application to see if its lost in the system? thanks :)
Replies
1
Boosts
0
Views
94
Activity
2w
issue with my Apple Developer Program membership
Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has already been more than 48 hours since the payment and activation, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but I still haven’t received a clear response or solution. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community. Thank you.
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1
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0
Views
58
Activity
2w
Enrollment blocked — India-based developer, requesting staff review
I'm requesting Apple staff intervention on a stuck Apple Developer Program enrollment. Standard support has not produced a resolution. Account state (all verified) Region: India (Bengaluru) Apple ID: email format, country set to India 2FA: enabled (genuine, not two-step) Trusted phone: +91, matches region Legal name: matches government ID Address: valid Indian residential, no PO box Devices: MacBook Pro M3 Max (macOS 26.4.1), iPhone (latest iOS), same Apple ID on both Payment: Indian card, international transactions enabled, in my name Network: direct, no VPN/proxy
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2
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0
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167
Activity
2w
The bundle 'XXXXXXXX' cannot be deleted. Delete all the Apps related to this bundle to proceed.
Hello, I'm try to Capabilities on the Identifier but I got this error. Any help please?
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2
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1
Views
1.4k
Activity
2w
Account Migration Stuck: Multiple follow-ups, no response
Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response Hello Apple Developer Support, Requesting escalation on a long-pending Individual-to-Organization migration. Timeline: April 7, 2026: Migration form submitted April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days. April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed. April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received. April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission. Case ID: 102862706949 All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet). This delay is now blocking our iOS App Store submission. Our production-ready build is waiting. Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated. Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution. Thank you.
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1
Boosts
0
Views
44
Activity
2w
Inquiry regarding the enrollment duration and fee waiver for Accredited Educational Institution
We intend to request a fee waiver as an eligible educational institution in Japan. Could you please provide an estimate of how long the verification process typically takes for educational institutions? Also, if there are any specific documents or additional information required to expedite the "Accredited Educational Institution" verification and fee waiver process, please let us know.
Replies
1
Boosts
0
Views
398
Activity
2w
Enrollment pending after document submission
Hi, My enrollment has been "Pending" for 3 business days after submitting the requested documents. Details: Country: Peru Entity: Individual Subscription paid: April 22, 2026 (PEN 389.90, confirmation received) Documents submitted and acknowledged on April 22 with a "follow-up within two business days" message Today (April 25): account still shows "Pendiente" with a prompt to pay again, even though payment is active I have an open Case ID with Apple Developer Support and can share it privately if a moderator needs to reference it. Is this delay normal right now? Posting here in case anyone has guidance or has experienced this recently. Thanks!
Replies
0
Boosts
0
Views
64
Activity
2w
Apple Developer Program enrollment
My Apple Developer Program enrollment has been pending for 2 weeks. I've submitted my documents over a week ago, but have still not received any update! Please address this as soon as possible. Order Number: W1611570250
Replies
2
Boosts
1
Views
215
Activity
2w
Need help regarding account
Good afternoon! Not sure if this is the place to get recommendations. I signed up for a developer account to push an app i have developed. I paid the $99 and received an email stating to upload ID. I uploaded id and still waiting for any communication. i signed up on Thursday apple credit was charged reviewed on the developer page and it says pending and to pay again but when i check my invoice it says complete. not really sure if this is a normal process should i just wait?
Replies
0
Boosts
0
Views
232
Activity
2w
Enrollment Deadlock: "Not authorized" for ID upload & "Enroll" button disabled in App
Hi everyone, I am completely stuck in an Apple Developer enrollment loop and could really use some advice, or hopefully an escalation if an Apple engineer sees this. Here is the exact sequence of what is happening: I attempted to enroll in the Apple Developer Program via the web portal. I completed the purchase step and received a purchase acknowledgment, but the funds were never deducted from my bank account. The developer portal still tells me I need to "complete the purchase." If I try again, it just repeats the same loop. I contacted Support, and they emailed me a link to upload my government ID for verification. When I click that link (ensuring I am fully logged into the correct Apple ID), I hit a dead end with this error: "Sorry, you don't have access. Your account isn't authorized to upload file." I searched the forums and saw the recommendation to use the Apple Developer App to bypass the web bugs. However, when I open the app, the "Enroll Now" button is completely disabled. It seems my account is locked in a "pending" state from the web attempts, which disabled the app enrollment, but I can't clear the pending state because I don't have the backend permissions to access the ID upload link Support sent me. Has anyone successfully broken out of this specific deadlock? Is there a specific phrasing I should use with Support to get them to just wipe the pending web transaction so I can start completely fresh from the iOS app? Thank you in advance for any guidance!
Replies
0
Boosts
1
Views
136
Activity
3w