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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

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I've heard people talking about them before, but exactly what does it refer to? I think it refers to filing something on bugreport.apple.com; am I correct?
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This page talks about the Feedback Assistant app for developers, and how it's the preferred way to submit feedback. But I didn't see anything obvious about how to get it. So I look for it in the app store. Nothing.About 5 minutes of searching brings me back to a well-hidden sentence on that page saying that it's on the home screen if you have a Beta version installed, but you can enable it on the publicly released versions by "installing a beta profile".I have no idea what that means. I can find no info on the web or the searching the developer site about how to "install a beta profile". I find instructions for installing Beta versions of iOS, but don't see anything about how to get the app without actually installing a beta OS.I did find a (sketchy as F...) website called betaprofiles.com <--- (don't click) that downloads and tries to install software on my Mac. (To which I said 'ell no). Seems an opportunist noticed this gaping vacuum that Apple created and stepped in to "fill it". I wonder how many people have gotten malware because of this lack of documentation.Sorry, frustrated as heck.OK, finally stumbled on the instructions in a MacWorld article. I guess I've started downloading "the profile", it will supposedly notify me when it's finished downloading, but I can't confirm that's actually happening. And I still don't even know what a "profile" is or what will happen if I "install" it.Seriously, this info should be easier to find. Searching these terms should bring up an informative article on apple.com at the top of the results, not some shady (AFAICT) malware site, and the best info being on MacWorld.
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Dear Apple,I'm an iOS developer and provided feedback in the good old online bug tracker for many years.Decent conversations with Apple egnineers often resulted in bug fixes or updated documentation.The fact that my contributions helped to improve the products was rewarding.So I kept adding reports in the new Feedback Assistant app in macOS Catalina.But ever since (September 2019) I never ever got any response on any ticket.1 month ago I even added a report if Apple even read my reports. Again, no response ever since.So my question on this forum: Is Apple actually reading reports in the new Feedback Assistant?This can either be answered by Apple, or by other Developers that hopefully did response feedback from Apple. Or did not.Best regards,Martijn
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Lately, whenever I submit a bug report via Feedback Assistant, I never receive any responses or requests for additional information from Apple. It feels like my bug reports are completely ignored, which discourages me from writing additional bug reports. Is anyone else having the same experience? As an example, I submitted several bug reports with regards to iOS 14 beta over a month ago, and I have yet to hear back from Apple.
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My main Apple ID I've used for 10+ years can no longer log into beta.apple.com or the Feedback Assistant app. When I try to log in with this Apple ID at beta.apple.com, it takes me right back to the same beta.apple.com page, with the same Sign Up and Log In prompts. When I log in using an Apple ID I created with a different email address, I am able to sign in successfully and see the prompts to Enroll in a beta. I've tried this on iOS, Mac, and Windows, in multiple browsers, and on multiple internet connections. Similarly, when I try to log into the Feedback Assistant app with my main Apple ID, I get an error message: "Unable to Sign In to Feedback Assistant. Thank you for your patience. Please try again later." If I then try signing in with a different Apple ID, I can sign in successfully. I contacted Apple Support on Twitter, who attempted to troubleshoot, then redirected me to Developer support because it seemed that my issue was related specifically to their products. But now Developer support says they cannot help me with this and directed me to the Apple Developer Communities forum. Is there someone else I should be getting in touch with who can actually help me with this issue with my account?
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I file a lot of bug reports. I also ask a lot of third-party developers to file bug reports about problems they see. This post is my attempt at collecting together some hints and tips about Apple’s bug reporting process. To file a bug report, use Feedback Assistant. To file an enhancement request, use Feedback Assistant. In the “What type of issue are you reporting?” popup, choose Suggestion. If you’re filing a bug against an API, choose Developer Technologies & SDKs at the top level. The technologies popup should then list familiar items, from Accelerate Framework to XPC. If you can’t find the correct item, select “Something else not on this list”. Feedback Assistant is both a website and an app. For details on how to access the app, see Opening the app on the Developer > Bug Reporting page. For lots of great hints and tips about filing bugs, see File effective bug reports. I may repeat some of the info covered by that article, but only where I think it’s particularly important. After filing a bug report, please include the bug number in your DevForums post. Feedback Assistant shows the bug number in both the bug list and the bug detail view. Bug numbers start with FB and continue with a sequence of digits. For example, a recent bug report posted here on DevForums was FB11357055. Including the FB prefix avoids any confusion as to what type of bug number this is. Occasionally you’ll see other types of bug numbers. In release notes they are just in parens, so (99071807), and in DTS documents they have an r. prefix, so (r. 99071807). These are Radar numbers. Radar is the internal bug system here at Apple. Other developers can’t see your bug report. However, posting the bug number is still important for a couple of reasons: It allows Apple folks to quickly track down your issue. If another developer wants to file a related bug, they can reference your bug number in their bug report. You can share bug reports with other members of your team. For details on how to do that, see Collaborating with your team on the Developer > Bug Reporting page. Otherwise you can’t see a bug report filed by another developer, or one filed internally at Apple. One option here is to file your own bug and request that it be marked as a duplicate of the original bug. You’ll then be notified when the original bug is closed. The File effective bug reports article discusses the importance of including a sysdiagnose log with your bug report. I have a few additional tips: Include a sysdiagnose log from the machine that’s having the problem. Sometimes I see folks with an iOS problem include a sysdiagnose log for their development Mac )-: Include a sysdiagnose log even if you attach a test project that reproduces the problem. The contents of the log help with screening, making sure that your bug gets to the right person quickly. And that person will be very grateful to have your test project! If multiple machines are involved — for example, you’re reporting a Handoff problem — include a sysdiagnose log from each machine. Trigger the sysdiagnose log as soon as possible after you see the problem. The sooner you trigger the log, the more likely it is to capture relevant info. If the problem is hard to reproduce, see Using a Sysdiagnose Log to Debug a Hard-to-Reproduce Problem for hints on how to capture an actionable sysdiagnose log. If you install a debug profile, install it before you reproduce the problem. These profiles typically enable more logging, and you want that logging to be active at the time of the problem. Most profiles activate immediately but some require that you restart. Follow the instructions that came with the profile. When reproducing the problem, make a rough note of the time and include that in your bug report. This doesn’t have to be super precise. Just note down the time, with seconds, shortly after you reproduce the problem. If the bug involves a crash, reproduce the crash outside of Xcode and then take your sysdiagnose log. This means running your code as the user would, so running an app from the Finder on macOS, running an app from the Home screen on iOS, and so on. If you reproduce the crash inside Xcode, the Xcode debugger catches the crash and prevents the system from generating a crash report to include in the sysdiagnose log. File focused bug reports. Imagine you’re seeing two problems, A and B, related to the same API. Don’t file a single bug that covers both A and B. Rather, file separate bugs for A and B. Feel free to reference your A bug in your B bug, and vice versa. Finally, some personal notes: DevForums is not an official support channel. Mentioning a problem here is not the same as filing a bug about it. That’s true even if you’re discussing your issue with an Apple person. Apple is a big company, and it’s very unlikely that the person you’re talking to is directly responsible for fixing your bug. Historically I used to post a lot of Radar links, of the forms rdar:nnn, where nnn includes the bug number. I no longer use these links because I’ve found that they confuses folks. They click the link and wonder why it does nothing. If you post an FB number here, DevForums automatically turns it into a link. However, that link is only useful to you. Other folks can’t access the bug via that link. I’ve filed a bug against DevForums requesting that it only generate this link for the bug’s originator (r. 92946014). In the meantime, I work around this by putting FB numbers in code style, which disables this link generation. If you want to share bug information outside of DevForums, one popular option is Open Radar (https://openradar.appspot.com/). Apple uses a lot of open source and many open source projects maintain their own bug tracker. Two big examples are Swift and WebKit. If your bug originates in such an open source project, consider filing it in the project’s bug tracker. You can then go on to submit a pull request with the fix (-: Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" Revision History 2024-03-07 Made minor editorial changes. 2023-10-26 Added a link to Using a Sysdiagnose Log to Debug a Hard-to-Reproduce Problem. Added a recommendation to file focused bug reports. 2023-06-28 Updated the advice on how to file an API-level bug based on recent changes to Feedback Assistant. Corrected some link titles. 2023-03-21 Added a bunch of bullets to the personal notes section. 2023-03-13 Extended the discussion of seeing other folks’ bugs to make it clear that you can’t see bugs filed internally at Apple. 2022-12-13 Added advice about the “Something else not on this list” option. 2022-09-01 Added a personal notes section at the end. Added a new bullet in the sysdiagnose section about running your app outside of Xcode. Made other minor editorial changes. 2022-08-29 Added a note about filing duplicate bugs. 2022-08-24 First posted.
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Hello everyone, I'd like to post this so the issue becomes known to the Apple team and developers. I believe this information is very valuable for the company and would improve the lives of multiple customers around the globe and people wouldn't have to experiment with unknown 3rd party tools and possibly compromise their data. I've talked about this to a Senior Advisor and I was recommended to leave a post and feedback about this issue. In this post I'll be talking about Data Recovery possibility for a lot of people who encounter "Error 1110" in iTunes. What causes Error 1110 (common)? User takes up all of the storage space available on the iOS device. Software begins to malfunction or in my case begins to update overnight leading to a catastrophic failure. Device not booting. What is Error 1110? Device doesn't have enough storage space to boot or update. Only option available is "Restore" via iTunes. Device is stuck in a bootloop or constantly boots into Recovery Mode. iTunes isn't able to "Update" the device due to the following sample error: <key>AMRError</key> <integer>1110</integer> <string>Upgrade Install failed(ENOSPC) TotalSpace: 122070 MB InitialFreeSpace: 1675 MB FreeSpaceAfterCleanup: 1675 InitialDataVolumeUsage: 113289 MB DataVolumeUsageAfterCleanup: 113289 MB RequiredAdditionalSpace: 5956 MB </string> Consequences of this issue are as follows: Unable to boot device to retrieve data such as: Photos, Videos, etc... Forces customer or user to perform a software reset via iTunes. I'd like to point out that I've ran into loads of devices with Error 1110 including my own. This has been happening way more ever since iOS 10 release. In the last 4 years I've tried many repair shops and asked around for solutions to no avail. So I ended up digging deeper into this and found hundreds of posts around the web with people running into this issue. Reached out to numerous repair shops to see how often this occurs and it looks like it's a constant issue. So I took the time to investigate and come up with some solutions. Solutions that would help: Create a signed iOS copy every single time a new iOS releases. The copy would be a iOS (Light) version with all of the current security features but without system apps such as: Camera, Safari, Calendar, etc... However, it would be important that we do not allow downgrading these versions publicly either due to security reasons. So each release there would be 2 iOS versions. For example, we could implement the following: iOS 16.0.2 & iOS 16.0.2 (Light). This would definitely guarantee a fix for majority of people. In addition, this light iOS version could perform slight repairs to the current OS. The idea behind it is similar to a safe boot. Allow customers to send out their devices to Apple repair for a fee in order to downgrade iOS version that isn't being signed in order to successfully update device and repair the firmware. Afterwards, upload customers data to iCloud and reset the device. Why would this solution work? because lower iOS versions require less storage space and the chances of data retrieval increase. I personally like the first option as it would allow users to repair their devices from home. The second solution could be a temporary fix. However, second option doesn't necessarily guarantee data retrieval or a fix to the problem. Please let me know of what you guys think and if you have any suggestions. Feel free to reach out to me with questions as I've experimented with a load of such devices. Couple devices I've managed to fix for others but sadly haven't been able to fix mine as the storage situation is more severe on mine. There are people who lost years worth of information and so did I.
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Every time I the Xcode Cloud want to archive the project, after 30 minutes it says "The step invocation hit a user timeout. The xcodebuild archive invocation timed out. No activity has been detected on stdout, stderr or the result bundle in 30 minutes." I added a step before archiving to build the project and it was ok. Do you have any suggestions on why this keeps happening? It happens constantly to me.
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Hi there, there's an app that I've been testing for the push notifications from TestFlight. I can't find it in the Notification Settings of my iPhone 14 - iOS 16.14.1 version. I already uninstalled the app and reinstalled. I did reset all settings of my iPhone but the issue still persists. There's also no prompt to allow notification when opening the app. Anyone can help this? Is this the app's problem or issue from the Apple's side? Thank you.
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Apple’s methods for allowing the reporting and back and forth resolution methods or lack thereof for iOS/macOS etc seem to be a disconnected and numb experience not just for me but I see in countless other forums where feedback via the Feedback app is left open for months and even years with no acknowledgment, serious bugs that are filed correctly and thoroughly also aren’t acknowledged in-app, the only way we seem to find out about these bugs trending appears to be from news outlets reporting bugs or Apple has responded off the back of a customer complaint email. Most feedback is left unattended or unanswered, lots of options and steps to submit feedback, so the public beta community often feel overwhelmed and give up. I have watched closely throughout iOS’s development the past 12 months and I couldn’t help but notice that the developer forum lacks options for a dedicated beta/developer beta section to report issues, vote on existing issues, or Apple acknowledging bugs via a post flag, leaving the community feeling like is Apple even listening or seen what we report? The Apple Product Security team respond in a timely matter when they receive emails to their inbox, can we have or at least trial the same lvl of interaction for the developers and beta testers in the world? Would Apple acknowledge a post like this as having existed? Or would Apple Engineers even like to chime in on your experience in wanting to get our help but are limited in some way shape or form? It needs to be more seamless and fluid to get these reports out there and some acknowledgment will go a long way to feel we didn’t waste our time or feel unanswered to avoid sending duplicate feedback reports of the same issues. iOS 16 has been messy, the process can get much simpler. That’s my two cents anyway. Both positive and negative criticism is welcome in the comments and I’ll do my best to answer when I can.
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Hi Apple community, for the last 2-3 public betas I am unable to sign up. After signing in (via Touch ID), the website returns in a state as if I wasn't signed in. It does show "Sign Out" on the top of the site, but also offers me to "Sign In" in the middle. Tried to post this issue via the Feedback Assistant, but for some reason I can't sign in there either - "Unable to sign into Feedback Assistant - Thank you for your patience. Please try again later. I am at my whits end. Any ideas how to fix this? Thanks, Victor
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Whenever I create a feedback assistant request, all my whitespace formatting disappears, making it unreadable for long posts. I’d like to make posts with sections such as “context,” “motivation,” etc. so the reader can better understand the request. Is it allowed just to put the body of the request in an attached text file, or will that risk making my request ignored or discarded? What is the proper etiquette for this?
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I've tried to submit a bug for the Xcode project using Feedback Assistant on macOS 13.4.1 and also via web, three times, and all resulted in a broken feedbacks which can't be viewed in either the Feedback Assistant or web. FB12424944, FB12425488, FB12425504 My colleague has been able to send a feedback for a different project just fine. Instead of trying to file yet another feedback (this time for the Feedback Assistant project), I guess it's better to ask here: how to proceed?
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I am trying to set the .commonIdentifierTitle, .iTunesMetadataTrackSubTitle, .commonIdentifierDescription metadata to an AVPlayerItem's externalMetadata property, but unfortunately only the title and subtitle shown up in the AVPlayerViewController UI. According to the WWDC22 "Create a great video playback experience" video, we are expecting to see description with a chevron should appears. Example code I used is exactly same as outlined in the video: https://developer.apple.com/videos/play/wwdc2022/10147/?time=248 // Setting content external metadata let titleItem = AVMutableMetadataItem() titleItem.identifier = .commonIdentifierTitle titleItem.value = // Title string let subtitleItem = AVMutableMetadataItem() subtitleItem.identifier = .iTunesMetadataTrackSubTitle subtitleItem.value = // Subtitle string let infoItem = AVMutableMetadataItem() infoItem.identifier = .commonIdentifierDescription infoItem.value = // Descriptive info paragraph playerItem.externalMetadata = [titleItem, subtitleItem, infoItem] Could anyone have solutions regarding to this issue or this is a bug in AVPlayerViewController? Thanks
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Hello! I have a DJI MAVIC 3 drone and recently I got a stimulator to practice my flying skills but I have a problem, even tho my Mac Book recognizes the controller, I still can't use it to practice, it just shows like there is no controller connected. The stimulator I am using is Uncrashed FPV Drone, but I also tried to test it on DJI Assistance 2, can someone help me fix this issue please.
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If you go to https://feedbackassistant.apple.com and create a new feedback (for iOS and iPad) item, then these are the types of feedback choices: Incorrect/Unexpected Behavior Application Crash Application Slow/Unresponsive Battery Life Suggestion A suggestion sounds more like something an iPhone user want so suggest as a feature, not how a developer might request an API feature. Is that really what, as a developer, you are supposed to use to make a development feature request?
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In December 2021, I ordered an iPhone 13 Pro Max on the official website of Apple and purchased AppleCare+ service. Within a year and a half, the phone had serious hardware malfunctions, automatically shutting down and restarting every minute in a continuous loop, making it impossible to use normally. Therefore, I looked for Apple's direct store, Apple West Lake, in Hangzhou, China, for paid repairs. This repair took me a month's time, and due to the malfunction, all of my important data couldn't be backed up. After the repair, the phone's malfunction became even worse, and it couldn't even turn on. I am dissatisfied with the processing speed and results of the Chinese official website. My demand is a full refund or a replacement for a new machine, and I hope that Apple headquarters can intervene and solve the problem.
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