In-App Purchase

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In-App Purchase Documentation

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First auto-renewable subscription does not appear on app version page in App Store Connect
Hello, I am blocked on the first auto-renewable subscription submission for my iOS app and I would like to know if anyone has seen this exact App Store Connect behavior. App: SEKA Money Subscription product ID: seka_premium_yearly_ Subscription Apple ID: 6760082026 Current issue: the auto-renewable subscription exists in App Store Connect I am on the correct iOS app version page the “In-App Purchases and Subscriptions” section is visible but my auto-renewable subscription does not appear in the selector only a consumable IAP appears there Important detail: the issue happens directly inside App Store Connect on the app version page this is why I do not think the missing subscription in that selector is caused by the runtime StoreKit code in the app itself I understand app code can affect UI price display, but it should not control whether a subscription appears in the App Store Connect submission selector Other details: this is my first subscription the subscription has already gone through “Waiting for Review” and is now “Developer Action Needed” metadata, screenshot, and localizations have been filled Apple Support already confirmed that I do not need a consumable for this case sandbox / TestFlight purchase behavior has been partially reproducible, but the submission workflow remains blocked because the subscription is not selectable on the app version page My question: Has anyone seen a case where the first auto-renewable subscription exists but does not appear in the app version selector, while another IAP type does appear? If yes, what was the real cause and how did you resolve it? Thank you.
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
2
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120
Apr ’26
Technical Inquiry: User-Centric Accounting and Multiple Concurrent Subscriptions
We are developing a platform (Ferve) where users subscribe to individual artists to access exclusive content. We use a user-centric remuneration model: each artist has an independent income pool, and funds from a specific subscription must be attributed solely to that artist. We have two critical challenges regarding our integration: Granular Financial Reporting for User-Centric Payouts As the Merchant of Record, Apple provides aggregate Financial Reports. However, these reports do not provide a breakdown of taxes, commissions, or exact exchange rates used for individual transactionId records. Though we can keep records of each transaction in our database, thus linking them with which artist they belong to, we are unable to collect fees/taxes applied to each individual transaction. Because our payouts are artist-specific, we need to deduct the exact regional taxes and Apple commissions from each transaction to calculate the artist's due balance. Currently, we can only see the final consolidated balance in BRL (Brazilian Reals) at the end of the month. Is there an API or report that provides the net proceeds and tax breakdown per transaction ID? How can we retrieve the exact exchange rate applied to foreign currency sales (e.g., EUR to BRL) before the final consolidation? Supporting Multiple Concurrent Subscriptions Our current App Store Connect configuration uses a single 'Subscription Group' for all artist 'Clubs' since they share the same price points. However, we have found that users cannot subscribe to more than one product within the same group simultaneously (the App Store treats this as an upgrade/downgrade). On our platform, a user must be able to subscribe to Artist A and Artist B at the same time. What is the recommended architecture for this? Should we dynamically create a unique Subscription Group for every artist onboarded to our platform? If we use unique groups, is there a limit to the number of Subscription Groups one app can have? We appreciate the help, Ferve
Topic: Community SubTopic: Apple Developers Tags:
1
0
232
Apr ’26
Recent 502 errors on the verifyReceipt API
Recently we are seeing 502 errors on the receipt validating API, documented here: https://developer.apple.com/documentation/appstorereceipts/verify-receipt 502 Bad Gateway: "<html><EOL><EOL><head><title>502 Bad Gateway</title></head><EOL><EOL><body><EOL><EOL><center><h1>502 Bad Gateway</h1></center><EOL><EOL><hr><center>Apple</center><EOL><EOL></body><EOL><EOL></html><EOL><EOL>" Here are logs of the occurrences: ・2026/03/20 17:03:21 - 17:04:41：10 cases ・2026/03/22 01:44:33：1 case ・2026/03/22 15:03:02：1 case ・2026/03/24 17:05:08 - 17:20:53：62 cases ・2026/03/25 06:34:56 - 06:37:21：18 cases Has anyone else seen problems like these recently? We are planning to move to the newer (non-deprecated) APIs, but are expecting that to take "a minute".
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
1
1
233
Mar ’26
Impact of finishing the transaction after a purchase in StoreKit
Prerequisites We plan to sell non-consumable items via in-app purchases. The app includes a restore button. We understand that after a payment is completed on a smartphone, the server must verify the receipt and activate the item in the database, and the app must then execute the transaction finish process. Due to our app’s constraints, there are specific cases where we must execute the transaction finish process on the app side without first performing the item activation process in the database. We do not know exactly what the transaction finish process entails. Questions What are the implications in the following cases? The payment was completed, but the product activation process in our database failed, and the transaction finish process was not executed on the app side. After restarting the app, an OS notification indicating an incomplete transaction appeared, and only the finish process was executed. In this scenario, we assume that the OS notification will not appear next time, and the user can simply activate the purchase by starting a transaction recovery. Are there any potential concerns or bugs that might occur? What are the implications if the product activation process in our database succeeds, but the finish operation fails to complete normally due to the user exiting the app or similar circumstances? Our assumption is that since the product is activated in our database, we can provide value for the charge without issue, and there is no deterioration in UX, such as the inability to process refunds in the app store. Are there any potential concerns or bugs that might arise? Regarding this inquiry, if you have any information—such as whether this scenario would result in a rejection during the app review process—we would appreciate it if you could share it with us.
Topic: App & System Services SubTopic: StoreKit Tags:
1
0
174
Mar ’26
Custom Capacitor 6 plugin with SPM: "plugin is not implemented on ios" despite being compiled
Hi everyone, I'm building an iOS app using Capacitor 6 with Swift Package Manager (SPM). I have a custom native plugin (AppleIAPPlugin) for StoreKit 2 In-App Purchases that lives in the App target (not as an SPM package). Despite compiling successfully, the JavaScript bridge throws: "AppleIAP" plugin is not implemented on ios Setup AppleIAPPlugin.swift: swift import Foundation import Capacitor import StoreKit @objc(AppleIAPPlugin) public class AppleIAPPlugin: CAPPlugin, CAPBridgedPlugin { public let identifier = "AppleIAPPlugin" public let jsName = "AppleIAP" public let pluginMethods: [CAPPluginMethod] = [ CAPPluginMethod(name: "getProducts", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "purchase", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "restorePurchases", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "getCurrentEntitlements", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "openManageSubscriptions", returnType: CAPPluginReturnPromise), ] @objc func getProducts(_ call: CAPPluginCall) { /* StoreKit 2 implementation */ } @objc func purchase(_ call: CAPPluginCall) { /* ... */ } // etc. } AppleIAPPlugin.m: objc #import <Foundation/Foundation.h> #import <Capacitor/Capacitor.h> CAP_PLUGIN(AppleIAPPlugin, "AppleIAP", CAP_PLUGIN_METHOD(getProducts, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(purchase, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(restorePurchases, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(getCurrentEntitlements, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(openManageSubscriptions, CAPPluginReturnPromise); ) MyBridgeViewController.swift (custom bridge to register the plugin): swift import UIKit import Capacitor class MyBridgeViewController: CAPBridgeViewController { override open func capacitorDidLoad() { bridge?.registerPluginType(AppleIAPPlugin.self) } } Main.storyboard points to MyBridgeViewController (module: App) instead of CAPBridgeViewController. TypeScript side: typescript import { registerPlugin } from "@capacitor/core"; export const AppleIAP = registerPlugin("AppleIAP"); What I've verified Both .swift and .m files are in the Xcode project's Compile Sources build phase nm on the compiled binary confirms OBJC_CLASS_$_AppleIAPPlugin symbol exists The build succeeds with zero errors Other SPM-based Capacitor plugins (Share, Media, NativeAudio) work fine — they have pluginMethods and jsName symbols in the binary; my custom plugin does NOT A bridging header (App-Bridging-Header.h) is configured with #import <Capacitor/Capacitor.h> What I've tried (all failed) .m file with CAP_PLUGIN macro only (no CAPBridgedPlugin in Swift) Added CAPBridgedPlugin protocol conformance to Swift class Created MyBridgeViewController subclass with registerPluginType() in capacitorDidLoad() Removed/added override public func load() method Added #import <Foundation/Foundation.h> to .m file Various bridging header configurations Multiple clean builds and derived data wipes Environment Xcode 16 Capacitor 6 (via SPM, binary xcframework) iOS 17+ deployment target Physical device testing (not simulator) Question How should a custom plugin in the App target be registered with Capacitor 6 when using SPM? The SPM-based plugins from node_modules get auto-discovered, but my custom plugin in the App target does not. Is there a step I'm missing to make registerPluginType() work, or should I structure my custom plugin as a local SPM package instead? Any guidance would be greatly appreciated.
Topic: App & System Services SubTopic: StoreKit Tags:
1
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142
Mar ’26
Transaction.currentEntitlements returning all transactions
[EDIT: Please ignore. Will delete in a second] Transaction.currentEntitlements is returning the complete history of transactions on a subscription product. I have a program with an In-App Purchase for a monthly subscription. I am testing with a local StoreKit file in Xcode. I configured the StoreKit test file to update every minute. When the program starts, I retrieve the current transactions from StoreKit to see if there is an active subscription. for await verificationResult in Transaction.currentEntitlements { guard case .verified(let transaction) = verificationResult else { continue } // update status for subscriptions This morning's testing is showing transactions for all transactions, both current and past. The current subscription renewal is sent plus all the past renewals that have expired. I thought in my previous testing that only one transaction (i.e., the latest/current) was sent per Product ID. Is this (all subscription transactions) the expected behavior, or should I file a bug report? Example debug output from Transaction.currentEntitlements loop (top transaction is the current one, but past expired ones are provided too; "DEBUG CURRENT ----" separates individual transactions): DEBUG CURRENT: getCurrentEntitlements BEGIN DEBUG CURRENT ---- DEBUG CURRENT: for product pro.monthly DEBUG CURRENT: Verified Reason: Renewal DEBUG CURRENT: Ownership: Purchased DEBUG CURRENT: Purchases: is good DEBUG CURRENT: signed date: 2026-03-26 17:37:12 +0000 DEBUG CURRENT: purchase date: 2026-03-26 17:36:24 +0000 DEBUG CURRENT: environment: Environment(rawValue: "Xcode") DEBUG CURRENT: store front: Storefront(countryCode: "USA", id: "143441", localeStorage: en_US (fixed en_US)) DEBUG CURRENT ---- DEBUG CURRENT: for product pro.monthly DEBUG CURRENT: Verified Reason: Renewal DEBUG CURRENT: Ownership: Purchased DEBUG CURRENT: Expired 2026-03-26 17:36:24 +0000 DEBUG CURRENT: signed date: 2026-03-26 17:35:25 +0000 DEBUG CURRENT: purchase date: 2026-03-26 17:35:24 +0000 DEBUG CURRENT: environment: Environment(rawValue: "Xcode") DEBUG CURRENT: store front: Storefront(countryCode: "USA", id: "143441", localeStorage: en_US (fixed en_US)) DEBUG CURRENT ---- DEBUG CURRENT: for product pro.monthly DEBUG CURRENT: Verified Reason: Renewal DEBUG CURRENT: Ownership: Purchased DEBUG CURRENT: Expired 2026-03-26 17:35:24 +0000 DEBUG CURRENT: signed date: 2026-03-26 17:34:25 +0000 DEBUG CURRENT: purchase date: 2026-03-26 17:34:24 +0000 DEBUG CURRENT: environment: Environment(rawValue: "Xcode") DEBUG CURRENT: store front: Storefront(countryCode: "USA", id: "143441", localeStorage: en_US (fixed en_US))
Topic: App & System Services SubTopic: StoreKit Tags:
1
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166
Mar ’26
Different transaction IDs for the same purchase between SKPaymentTransaction and receipt latest_receipt_info
Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://developer.apple.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://developer.apple.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = transaction_id found in receipt_data.latest_receipt_info The two values are different, but they differ only by 1. Additional observation The original_transaction_id for A and A' is identical, which suggests that both transaction IDs belong to the same subscription purchase chain. Pattern observation on the ID difference We have observed that the difference between A and A' is consistently exactly 1 (i.e., A' = A + 1) across multiple transactions, not just a single case. This appears to be a reproducible pattern rather than a coincidence. This observation raises an additional question (Question 6 below). API verification When calling: GET /inApps/v1/transactions/{transactionId} Both A and A' return what appears to be the same purchase record. The response data is effectively identical except for the transactionId field. However, when calling: GET /inApps/v2/history/{transactionId} A does not appear in the transaction history only A' appears in the history response Questions If A does not appear in transaction history, where does this transaction ID originate from? Why does Get Transaction Info (/inApps/v1/transactions/{transactionId}) return a valid response for A even though it is not present in the transaction history? Why do A and A' both resolve to what appears to be the same purchase? In this situation, which transaction ID should be treated as the canonical transaction ID for server-side validation? Is this difference related to how StoreKit 1 (SKPaymentTransaction) and the App Store Server API represent transactions? Is the consistent off-by-one difference between the transaction_id from SKPaymentTransaction and the one recorded in latest_receipt_info an intentional behavior of StoreKit 1's internal transaction ID assignment? Specifically, we are wondering whether StoreKit 1 applies some form of internal offset when delivering the transaction ID to the client, while the App Store server records a different (adjacent) ID in the receipt. If so, is this documented anywhere? Note We are currently in the process of migrating to StoreKit 2, but this behavior was observed while investigating our existing StoreKit 1 implementation. Any clarification would help us better understand the correct transaction model during the migration.
Topic: App & System Services SubTopic: StoreKit Tags:
3
1
318
Mar ’26
Product ID conflict for IAP across staging/production apps
I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: "The Product ID you entered is already being used by another subscription." My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.
Topic: App & System Services SubTopic: StoreKit Tags:
1
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145
Mar ’26
What is the best way to look for latest transaction_id for a given original_transaction_id?
We have been using the purchase date to identify the latest transaction_id for a given original_transaction_id. However, I’ve noticed several cases where an immediate upgrade does not result in a later purchase date—in some instances, it is actually earlier than the previous transaction. Given this inconsistency, would it be more reliable to sort by transaction_id in descending order instead?
Topic: App & System Services SubTopic: StoreKit Tags:
1
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145
Mar ’26
Multiple IAP products at different price points for same content — compliant with guidelines?
I'm building an app that sells non-consumable in-app purchases. I want to implement a partner/referral discount system using the following approach: Create multiple IAP products in App Store Connect for the same content at different price points (e.g. full price at €10, 10% off at €9, 20% off at €8) When a user enters a partner or referral code in the app, my backend validates the code and returns which product to present The user then completes the purchase through the standard StoreKit IAP flow — Apple processes the transaction normally at the discounted price No purchase is unlocked without going through Apple IAP. No external payment system is involved. The only difference from a standard purchase is which product SKU is shown based on a backend-validated code. My questions: Is this approach compliant with App Store guidelines? Is there any guideline that requires developers to use Apple's native Offer Codes system instead of this approach for discounted purchases? Any guidance would be appreciated before we invest in building this out.
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
0
0
175
Mar ’26
Unable to sign in to Sandbox Apple Account on Simulator
I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.
Topic: App & System Services SubTopic: StoreKit Tags:
2
1
338
Mar ’26
Subscriptions Not Working for me
hello this is my first time putting an app on subscriptions in Storekit, I believe I did everything correctly, from my paywall to everything in Xcode and apple connect, including agreements and sandbox, my sandbox in app purchase worked on all my subscriptions but when I my app was live in store it said purchase could not be made, basically apple wasn't returning what it needs to. my subsections are all approved and say active including my subscription group. bundle ID matches everywhere and so does product id, does anyone know what could possibly be the issue? and how to fix, I would really appreciate any insight.
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
1
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115
Mar ’26
Subscription unavailable
When my app tries to access a subscription, StoreKit's products(for:) always returns zero results. Similarly, SubscriptionStoreView always shows "Subscription Unavailable" followed by "The subscription is unavailable in the current storefront". The app is a watch-only app (no iPhone companion app). The app and the subscription product were each approved in App Store Connect over two weeks ago. The problem occurs when the app is installed from TestFlight, when the app is installed from the App Store (production), and when run in the Xcode debugger. The only time the app successfully accesses the subscription when simulating it in Xcode with a .storekit file. How should my app access the subscription? Repro: App Store bundle ID: com.toolsay.hoopref Phone app target (unused) bundle ID: com.toolsay.hoopref Watch app bundle ID: com.toolsay.hoopref.watchapp Subscription product ID: com.toolsay.hoopref.pro.annual Subscription availability: All countries and regions App Store listing let products = try await Product.products(for: ["com.toolsay.hoopref.pro.annual"]) products.count is 0.
Topic: App & System Services SubTopic: StoreKit Tags:
1
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142
Mar ’26
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
I have the issues in this particular guideline: Issue Description We noticed that the app requires users to register with personal information to purchase In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise the app to not require users to register before purchasing In-App Purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although guideline 5.1.1 requires an app to make subscription content available to all the supported devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional. For this issue, I have revised my app accordingly many times, but it still get rejected even though I believe that I have revised my app accordingly. My app name is Wallpaperlogoart and my app ID
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
1
0
113
Mar ’26
not seeing In-App Purchase and Subscriptions
after doing all the steps as in The app version submission must be in the “Prepare for Submission” state There must be at least one IAP/subscription in the “Ready to Submit” state All banking & agreements must set up and in place I am still not seeing the In-App purchase and subscription in my iOS App Version page to add to my newest version slash build
Topic: App & System Services SubTopic: StoreKit Tags:
1
1
113
Mar ’26
StoreKit / react-native-iap: Payment deducted but transaction not delivered (E_CONNECTION_CLOSED) – India UPI payments
Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: the user is charged the subscription exists in Apple ID but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!
Topic: App & System Services SubTopic: StoreKit Tags:
2
0
214
Mar ’26
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
I have the issues in this particular guideline: Issue Description We noticed that the app requires users to register with personal information to purchase In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise the app to not require users to register before purchasing In-App Purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although guideline 5.1.1 requires an app to make subscription content available to all the supported devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional. For this issue, I have revised my app accordingly many times, but it still get rejected even though I believe that I have revised my app accordingly. My app name is Wallpaperlogoart and my app ID is 6744837826. I would like Apple to look into this issue again in my app submission. I am looking forward to hearing from you soon.
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
1
0
113
Mar ’26
.storeButton(.visible, for: .policies) shows “Terms of Service Unavailable” — how does it work?
Hi everyone, I’m using StoreKit 2 with .storeButton(.visible, for: .policies) inside my SubscriptionStoreView. The buttons appear correctly, but when tapped, a sheet opens that says “Terms of Service Unavailable” or “Something went wrong. Try again.” I’ve already added the required URLs (Privacy Policy and Terms of Use) in App Store Connect under App Information, but they still don’t show in the sheet. Does anyone know how this is supposed to work? • Are the URLs pulled directly from App Store Connect? • Do they only appear correctly in production? • Or do we need to manually set them in code for testing/TestFlight? Any insight would be greatly appreciated — just want to make sure everything is in place before submitting for review. Thanks!
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
1
1
144
Mar ’26
Duplicate Charges on iOS 26.4 Beta - Refund Request Denied
I am currently running iOS 26.4 Beta and have encountered a critical issue with the in-app purchase system. Due to a system malfunction in this beta version, I was charged multiple times for the same purchase. I have already submitted a formal refund request through the official channels; however, the request was rejected/not processed. Has anyone else experienced similar billing issues on this specific beta build? Any advice on how to escalate this, given that the standard refund process has failed?
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
0
0
92
Mar ’26
First auto-renewable subscription does not appear on app version page in App Store Connect
Hello, I am blocked on the first auto-renewable subscription submission for my iOS app and I would like to know if anyone has seen this exact App Store Connect behavior. App: SEKA Money Subscription product ID: seka_premium_yearly_ Subscription Apple ID: 6760082026 Current issue: the auto-renewable subscription exists in App Store Connect I am on the correct iOS app version page the “In-App Purchases and Subscriptions” section is visible but my auto-renewable subscription does not appear in the selector only a consumable IAP appears there Important detail: the issue happens directly inside App Store Connect on the app version page this is why I do not think the missing subscription in that selector is caused by the runtime StoreKit code in the app itself I understand app code can affect UI price display, but it should not control whether a subscription appears in the App Store Connect submission selector Other details: this is my first subscription the subscription has already gone through “Waiting for Review” and is now “Developer Action Needed” metadata, screenshot, and localizations have been filled Apple Support already confirmed that I do not need a consumable for this case sandbox / TestFlight purchase behavior has been partially reproducible, but the submission workflow remains blocked because the subscription is not selectable on the app version page My question: Has anyone seen a case where the first auto-renewable subscription exists but does not appear in the app version selector, while another IAP type does appear? If yes, what was the real cause and how did you resolve it? Thank you.
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
Replies
2
Boosts
0
Views
120
Activity
Apr ’26
Technical Inquiry: User-Centric Accounting and Multiple Concurrent Subscriptions
We are developing a platform (Ferve) where users subscribe to individual artists to access exclusive content. We use a user-centric remuneration model: each artist has an independent income pool, and funds from a specific subscription must be attributed solely to that artist. We have two critical challenges regarding our integration: Granular Financial Reporting for User-Centric Payouts As the Merchant of Record, Apple provides aggregate Financial Reports. However, these reports do not provide a breakdown of taxes, commissions, or exact exchange rates used for individual transactionId records. Though we can keep records of each transaction in our database, thus linking them with which artist they belong to, we are unable to collect fees/taxes applied to each individual transaction. Because our payouts are artist-specific, we need to deduct the exact regional taxes and Apple commissions from each transaction to calculate the artist's due balance. Currently, we can only see the final consolidated balance in BRL (Brazilian Reals) at the end of the month. Is there an API or report that provides the net proceeds and tax breakdown per transaction ID? How can we retrieve the exact exchange rate applied to foreign currency sales (e.g., EUR to BRL) before the final consolidation? Supporting Multiple Concurrent Subscriptions Our current App Store Connect configuration uses a single 'Subscription Group' for all artist 'Clubs' since they share the same price points. However, we have found that users cannot subscribe to more than one product within the same group simultaneously (the App Store treats this as an upgrade/downgrade). On our platform, a user must be able to subscribe to Artist A and Artist B at the same time. What is the recommended architecture for this? Should we dynamically create a unique Subscription Group for every artist onboarded to our platform? If we use unique groups, is there a limit to the number of Subscription Groups one app can have? We appreciate the help, Ferve
Topic: Community SubTopic: Apple Developers Tags:
Replies
1
Boosts
0
Views
232
Activity
Apr ’26
Recent 502 errors on the verifyReceipt API
Recently we are seeing 502 errors on the receipt validating API, documented here: https://developer.apple.com/documentation/appstorereceipts/verify-receipt 502 Bad Gateway: "<html><EOL><EOL><head><title>502 Bad Gateway</title></head><EOL><EOL><body><EOL><EOL><center><h1>502 Bad Gateway</h1></center><EOL><EOL><hr><center>Apple</center><EOL><EOL></body><EOL><EOL></html><EOL><EOL>" Here are logs of the occurrences: ・2026/03/20 17:03:21 - 17:04:41：10 cases ・2026/03/22 01:44:33：1 case ・2026/03/22 15:03:02：1 case ・2026/03/24 17:05:08 - 17:20:53：62 cases ・2026/03/25 06:34:56 - 06:37:21：18 cases Has anyone else seen problems like these recently? We are planning to move to the newer (non-deprecated) APIs, but are expecting that to take "a minute".
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
Replies
1
Boosts
1
Views
233
Activity
Mar ’26
Impact of finishing the transaction after a purchase in StoreKit
Prerequisites We plan to sell non-consumable items via in-app purchases. The app includes a restore button. We understand that after a payment is completed on a smartphone, the server must verify the receipt and activate the item in the database, and the app must then execute the transaction finish process. Due to our app’s constraints, there are specific cases where we must execute the transaction finish process on the app side without first performing the item activation process in the database. We do not know exactly what the transaction finish process entails. Questions What are the implications in the following cases? The payment was completed, but the product activation process in our database failed, and the transaction finish process was not executed on the app side. After restarting the app, an OS notification indicating an incomplete transaction appeared, and only the finish process was executed. In this scenario, we assume that the OS notification will not appear next time, and the user can simply activate the purchase by starting a transaction recovery. Are there any potential concerns or bugs that might occur? What are the implications if the product activation process in our database succeeds, but the finish operation fails to complete normally due to the user exiting the app or similar circumstances? Our assumption is that since the product is activated in our database, we can provide value for the charge without issue, and there is no deterioration in UX, such as the inability to process refunds in the app store. Are there any potential concerns or bugs that might arise? Regarding this inquiry, if you have any information—such as whether this scenario would result in a rejection during the app review process—we would appreciate it if you could share it with us.
Topic: App & System Services SubTopic: StoreKit Tags:
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174
Activity
Mar ’26
Custom Capacitor 6 plugin with SPM: "plugin is not implemented on ios" despite being compiled
Hi everyone, I'm building an iOS app using Capacitor 6 with Swift Package Manager (SPM). I have a custom native plugin (AppleIAPPlugin) for StoreKit 2 In-App Purchases that lives in the App target (not as an SPM package). Despite compiling successfully, the JavaScript bridge throws: "AppleIAP" plugin is not implemented on ios Setup AppleIAPPlugin.swift: swift import Foundation import Capacitor import StoreKit @objc(AppleIAPPlugin) public class AppleIAPPlugin: CAPPlugin, CAPBridgedPlugin { public let identifier = "AppleIAPPlugin" public let jsName = "AppleIAP" public let pluginMethods: [CAPPluginMethod] = [ CAPPluginMethod(name: "getProducts", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "purchase", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "restorePurchases", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "getCurrentEntitlements", returnType: CAPPluginReturnPromise), CAPPluginMethod(name: "openManageSubscriptions", returnType: CAPPluginReturnPromise), ] @objc func getProducts(_ call: CAPPluginCall) { /* StoreKit 2 implementation */ } @objc func purchase(_ call: CAPPluginCall) { /* ... */ } // etc. } AppleIAPPlugin.m: objc #import <Foundation/Foundation.h> #import <Capacitor/Capacitor.h> CAP_PLUGIN(AppleIAPPlugin, "AppleIAP", CAP_PLUGIN_METHOD(getProducts, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(purchase, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(restorePurchases, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(getCurrentEntitlements, CAPPluginReturnPromise); CAP_PLUGIN_METHOD(openManageSubscriptions, CAPPluginReturnPromise); ) MyBridgeViewController.swift (custom bridge to register the plugin): swift import UIKit import Capacitor class MyBridgeViewController: CAPBridgeViewController { override open func capacitorDidLoad() { bridge?.registerPluginType(AppleIAPPlugin.self) } } Main.storyboard points to MyBridgeViewController (module: App) instead of CAPBridgeViewController. TypeScript side: typescript import { registerPlugin } from "@capacitor/core"; export const AppleIAP = registerPlugin("AppleIAP"); What I've verified Both .swift and .m files are in the Xcode project's Compile Sources build phase nm on the compiled binary confirms OBJC_CLASS_$_AppleIAPPlugin symbol exists The build succeeds with zero errors Other SPM-based Capacitor plugins (Share, Media, NativeAudio) work fine — they have pluginMethods and jsName symbols in the binary; my custom plugin does NOT A bridging header (App-Bridging-Header.h) is configured with #import <Capacitor/Capacitor.h> What I've tried (all failed) .m file with CAP_PLUGIN macro only (no CAPBridgedPlugin in Swift) Added CAPBridgedPlugin protocol conformance to Swift class Created MyBridgeViewController subclass with registerPluginType() in capacitorDidLoad() Removed/added override public func load() method Added #import <Foundation/Foundation.h> to .m file Various bridging header configurations Multiple clean builds and derived data wipes Environment Xcode 16 Capacitor 6 (via SPM, binary xcframework) iOS 17+ deployment target Physical device testing (not simulator) Question How should a custom plugin in the App target be registered with Capacitor 6 when using SPM? The SPM-based plugins from node_modules get auto-discovered, but my custom plugin in the App target does not. Is there a step I'm missing to make registerPluginType() work, or should I structure my custom plugin as a local SPM package instead? Any guidance would be greatly appreciated.
Topic: App & System Services SubTopic: StoreKit Tags:
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142
Activity
Mar ’26
Transaction.currentEntitlements returning all transactions
[EDIT: Please ignore. Will delete in a second] Transaction.currentEntitlements is returning the complete history of transactions on a subscription product. I have a program with an In-App Purchase for a monthly subscription. I am testing with a local StoreKit file in Xcode. I configured the StoreKit test file to update every minute. When the program starts, I retrieve the current transactions from StoreKit to see if there is an active subscription. for await verificationResult in Transaction.currentEntitlements { guard case .verified(let transaction) = verificationResult else { continue } // update status for subscriptions This morning's testing is showing transactions for all transactions, both current and past. The current subscription renewal is sent plus all the past renewals that have expired. I thought in my previous testing that only one transaction (i.e., the latest/current) was sent per Product ID. Is this (all subscription transactions) the expected behavior, or should I file a bug report? Example debug output from Transaction.currentEntitlements loop (top transaction is the current one, but past expired ones are provided too; "DEBUG CURRENT ----" separates individual transactions): DEBUG CURRENT: getCurrentEntitlements BEGIN DEBUG CURRENT ---- DEBUG CURRENT: for product pro.monthly DEBUG CURRENT: Verified Reason: Renewal DEBUG CURRENT: Ownership: Purchased DEBUG CURRENT: Purchases: is good DEBUG CURRENT: signed date: 2026-03-26 17:37:12 +0000 DEBUG CURRENT: purchase date: 2026-03-26 17:36:24 +0000 DEBUG CURRENT: environment: Environment(rawValue: "Xcode") DEBUG CURRENT: store front: Storefront(countryCode: "USA", id: "143441", localeStorage: en_US (fixed en_US)) DEBUG CURRENT ---- DEBUG CURRENT: for product pro.monthly DEBUG CURRENT: Verified Reason: Renewal DEBUG CURRENT: Ownership: Purchased DEBUG CURRENT: Expired 2026-03-26 17:36:24 +0000 DEBUG CURRENT: signed date: 2026-03-26 17:35:25 +0000 DEBUG CURRENT: purchase date: 2026-03-26 17:35:24 +0000 DEBUG CURRENT: environment: Environment(rawValue: "Xcode") DEBUG CURRENT: store front: Storefront(countryCode: "USA", id: "143441", localeStorage: en_US (fixed en_US)) DEBUG CURRENT ---- DEBUG CURRENT: for product pro.monthly DEBUG CURRENT: Verified Reason: Renewal DEBUG CURRENT: Ownership: Purchased DEBUG CURRENT: Expired 2026-03-26 17:35:24 +0000 DEBUG CURRENT: signed date: 2026-03-26 17:34:25 +0000 DEBUG CURRENT: purchase date: 2026-03-26 17:34:24 +0000 DEBUG CURRENT: environment: Environment(rawValue: "Xcode") DEBUG CURRENT: store front: Storefront(countryCode: "USA", id: "143441", localeStorage: en_US (fixed en_US))
Topic: App & System Services SubTopic: StoreKit Tags:
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166
Activity
Mar ’26
Different transaction IDs for the same purchase between SKPaymentTransaction and receipt latest_receipt_info
Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://developer.apple.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://developer.apple.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = transaction_id found in receipt_data.latest_receipt_info The two values are different, but they differ only by 1. Additional observation The original_transaction_id for A and A' is identical, which suggests that both transaction IDs belong to the same subscription purchase chain. Pattern observation on the ID difference We have observed that the difference between A and A' is consistently exactly 1 (i.e., A' = A + 1) across multiple transactions, not just a single case. This appears to be a reproducible pattern rather than a coincidence. This observation raises an additional question (Question 6 below). API verification When calling: GET /inApps/v1/transactions/{transactionId} Both A and A' return what appears to be the same purchase record. The response data is effectively identical except for the transactionId field. However, when calling: GET /inApps/v2/history/{transactionId} A does not appear in the transaction history only A' appears in the history response Questions If A does not appear in transaction history, where does this transaction ID originate from? Why does Get Transaction Info (/inApps/v1/transactions/{transactionId}) return a valid response for A even though it is not present in the transaction history? Why do A and A' both resolve to what appears to be the same purchase? In this situation, which transaction ID should be treated as the canonical transaction ID for server-side validation? Is this difference related to how StoreKit 1 (SKPaymentTransaction) and the App Store Server API represent transactions? Is the consistent off-by-one difference between the transaction_id from SKPaymentTransaction and the one recorded in latest_receipt_info an intentional behavior of StoreKit 1's internal transaction ID assignment? Specifically, we are wondering whether StoreKit 1 applies some form of internal offset when delivering the transaction ID to the client, while the App Store server records a different (adjacent) ID in the receipt. If so, is this documented anywhere? Note We are currently in the process of migrating to StoreKit 2, but this behavior was observed while investigating our existing StoreKit 1 implementation. Any clarification would help us better understand the correct transaction model during the migration.
Topic: App & System Services SubTopic: StoreKit Tags:
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318
Activity
Mar ’26
Product ID conflict for IAP across staging/production apps
I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: "The Product ID you entered is already being used by another subscription." My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.
Topic: App & System Services SubTopic: StoreKit Tags:
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145
Activity
Mar ’26
What is the best way to look for latest transaction_id for a given original_transaction_id?
We have been using the purchase date to identify the latest transaction_id for a given original_transaction_id. However, I’ve noticed several cases where an immediate upgrade does not result in a later purchase date—in some instances, it is actually earlier than the previous transaction. Given this inconsistency, would it be more reliable to sort by transaction_id in descending order instead?
Topic: App & System Services SubTopic: StoreKit Tags:
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145
Activity
Mar ’26
Multiple IAP products at different price points for same content — compliant with guidelines?
I'm building an app that sells non-consumable in-app purchases. I want to implement a partner/referral discount system using the following approach: Create multiple IAP products in App Store Connect for the same content at different price points (e.g. full price at €10, 10% off at €9, 20% off at €8) When a user enters a partner or referral code in the app, my backend validates the code and returns which product to present The user then completes the purchase through the standard StoreKit IAP flow — Apple processes the transaction normally at the discounted price No purchase is unlocked without going through Apple IAP. No external payment system is involved. The only difference from a standard purchase is which product SKU is shown based on a backend-validated code. My questions: Is this approach compliant with App Store guidelines? Is there any guideline that requires developers to use Apple's native Offer Codes system instead of this approach for discounted purchases? Any guidance would be appreciated before we invest in building this out.
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
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175
Activity
Mar ’26
Unable to sign in to Sandbox Apple Account on Simulator
I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.
Topic: App & System Services SubTopic: StoreKit Tags:
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2
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338
Activity
Mar ’26
Subscriptions Not Working for me
hello this is my first time putting an app on subscriptions in Storekit, I believe I did everything correctly, from my paywall to everything in Xcode and apple connect, including agreements and sandbox, my sandbox in app purchase worked on all my subscriptions but when I my app was live in store it said purchase could not be made, basically apple wasn't returning what it needs to. my subsections are all approved and say active including my subscription group. bundle ID matches everywhere and so does product id, does anyone know what could possibly be the issue? and how to fix, I would really appreciate any insight.
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
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115
Activity
Mar ’26
Subscription unavailable
When my app tries to access a subscription, StoreKit's products(for:) always returns zero results. Similarly, SubscriptionStoreView always shows "Subscription Unavailable" followed by "The subscription is unavailable in the current storefront". The app is a watch-only app (no iPhone companion app). The app and the subscription product were each approved in App Store Connect over two weeks ago. The problem occurs when the app is installed from TestFlight, when the app is installed from the App Store (production), and when run in the Xcode debugger. The only time the app successfully accesses the subscription when simulating it in Xcode with a .storekit file. How should my app access the subscription? Repro: App Store bundle ID: com.toolsay.hoopref Phone app target (unused) bundle ID: com.toolsay.hoopref Watch app bundle ID: com.toolsay.hoopref.watchapp Subscription product ID: com.toolsay.hoopref.pro.annual Subscription availability: All countries and regions App Store listing let products = try await Product.products(for: ["com.toolsay.hoopref.pro.annual"]) products.count is 0.
Topic: App & System Services SubTopic: StoreKit Tags:
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142
Activity
Mar ’26
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
I have the issues in this particular guideline: Issue Description We noticed that the app requires users to register with personal information to purchase In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise the app to not require users to register before purchasing In-App Purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although guideline 5.1.1 requires an app to make subscription content available to all the supported devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional. For this issue, I have revised my app accordingly many times, but it still get rejected even though I believe that I have revised my app accordingly. My app name is Wallpaperlogoart and my app ID
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
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113
Activity
Mar ’26
not seeing In-App Purchase and Subscriptions
after doing all the steps as in The app version submission must be in the “Prepare for Submission” state There must be at least one IAP/subscription in the “Ready to Submit” state All banking & agreements must set up and in place I am still not seeing the In-App purchase and subscription in my iOS App Version page to add to my newest version slash build
Topic: App & System Services SubTopic: StoreKit Tags:
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113
Activity
Mar ’26
IAP "in review" prevents requested changes
My app has been rejected, as the IAP description contains the word "free." I am unable to edit the wording because the IAP is still "in review" state even though the submission has been rejected. How can I edit? There' no option to remove just the IAP.
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
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1
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56
Activity
Mar ’26
StoreKit / react-native-iap: Payment deducted but transaction not delivered (E_CONNECTION_CLOSED) – India UPI payments
Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: the user is charged the subscription exists in Apple ID but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!
Topic: App & System Services SubTopic: StoreKit Tags:
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2
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214
Activity
Mar ’26
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
I have the issues in this particular guideline: Issue Description We noticed that the app requires users to register with personal information to purchase In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. Next Steps To resolve this issue, please revise the app to not require users to register before purchasing In-App Purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their supported devices and provide them a way to register at any time, if they wish to later extend access to additional devices. Please note that although guideline 5.1.1 requires an app to make subscription content available to all the supported devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional. For this issue, I have revised my app accordingly many times, but it still get rejected even though I believe that I have revised my app accordingly. My app name is Wallpaperlogoart and my app ID is 6744837826. I would like Apple to look into this issue again in my app submission. I am looking forward to hearing from you soon.
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
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1
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113
Activity
Mar ’26
.storeButton(.visible, for: .policies) shows “Terms of Service Unavailable” — how does it work?
Hi everyone, I’m using StoreKit 2 with .storeButton(.visible, for: .policies) inside my SubscriptionStoreView. The buttons appear correctly, but when tapped, a sheet opens that says “Terms of Service Unavailable” or “Something went wrong. Try again.” I’ve already added the required URLs (Privacy Policy and Terms of Use) in App Store Connect under App Information, but they still don’t show in the sheet. Does anyone know how this is supposed to work? • Are the URLs pulled directly from App Store Connect? • Do they only appear correctly in production? • Or do we need to manually set them in code for testing/TestFlight? Any insight would be greatly appreciated — just want to make sure everything is in place before submitting for review. Thanks!
Topic: App Store Distribution & Marketing SubTopic: App Review Tags:
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144
Activity
Mar ’26
Duplicate Charges on iOS 26.4 Beta - Refund Request Denied
I am currently running iOS 26.4 Beta and have encountered a critical issue with the in-app purchase system. Due to a system malfunction in this beta version, I was charged multiple times for the same purchase. I have already submitted a formal refund request through the official channels; however, the request was rejected/not processed. Has anyone else experienced similar billing issues on this specific beta build? Any advice on how to escalate this, given that the standard refund process has failed?
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
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92
Activity
Mar ’26