Hello, We are working with an iOS app that is distributed as a Public Unlisted App Store app. Our MDM allows us to import the app by URL, but when added this way, the app is marked as unmanaged in the inventory. Because of that, we cannot assign a Managed App Configuration payload to it in the normal way. What we are trying to achieve: Deliver a configuration profile to all enrolled devices before the app is installed. When the user installs the app from the MDM catalog, the app should immediately see the configuration values. Questions we’re hoping to clarify: Is it technically feasible to pre-provision a Managed App Configuration for an app in this scenario, by pushing a .mobileconfig profile to all devices? If yes, what would be the correct payload format and content of such a .mobileconfig file? We’ve tested a profile format we found here that uses com.apple.managed-app-config PayloadType and a ManagedAppConfiguration key with the bundle ID nested inside, but iOS reports this as “payload not recognized.” From what we understand, that may not be part of Apple’s schema. Any guidance from Apple or the community on whether this use case is possible (and, if so, what the valid profile format should look like) would be very helpful. Note: For a complicated company policy, at the moment we are not able to participate in ABM. Thanks in advance!

Hi, after updating to iOS 26 I'm encountering an issue where the FamilyActivityPicker no longer opens. No errors are shown in the console, it just never shows up. It works fine pre iOS 26. I've never had any issues with the picker showing up until iOS 26. My latest update was rejected because of this issue, but I've changed nothing in the code. Is anyone else experiencing this?

I started monitoring using the following code: deviceActivityCenter.startMonitoring( DeviceActivityName(name), during: makeDailySchedule(), events: events ) Where: DeviceActivitySchedule( intervalStart: DateComponents(hour: 0, minute: 0), intervalEnd: DateComponents(hour: 23, minute: 59), repeats: true, warningTime: nil ) In DeviceActivityMonitor, I read and write data using UserDefaults and keep the logic minimal to ensure the size does not exceed 6MB. However, after a period of time, monitoring continues to fail. Why is this happening? How can I resolve this issue?

Hello! I am working on a screentime app and wondering if anyone has had success achieving reliable background shield application while using com.apple.ManagedSettingsUI.shield-configuration-service? I recently switched from com.apple.deviceactivity.shield-configuration (which worked reliably but isn't accepted by TestFlight) and have not found any consistency getting shields to apply while the app is backgrounded. I believe this is a known limitation of ManagedSettingsUI and want to know if there are successful workarounds or any specific patterns/timing that improve consistency?

I am trying to enroll my company in the Apple Developer Program. My enrollment status shows as “Under Review,” and I received instructions to contact Apple to continue enrollment. However, when I attempt to submit a support request, I got: "This email address isn’t valid. To update your email address." I can't submit Contact Apple Developer Support Online ticket, I got "This email address isn’t valid. To update your email address.". And I cannot change my email. Even tho, my email is correct and used for Apple Business Account. I try calling Contact Apple Support - Apple Support, but they can't help me, They are only technical support for devices. Email is used for Apple Business Account only. How can I continue enrollment?

Hi there, I have a popular open source app called Foqos. What I'm finding in iOS 26 (might even effect older versions) is that when using the webcontent api within Managed settings as the following: store.webContent.blockedByFilter = .specific(domains) It doesn't work on Safari, but does work on third party applications like chrome, firefox, etc. But when using the all and exception enum like the following store.webContent.blockedByFilter = .all(except: domains) This does work on Safari This is pretty inconsistent behavior of the API and should be fixed to match the documentation. Documentation does not mention anything about Safari limitations Again source code is open: https://github.com/awaseem/foqos You can run the app yourself and find the same issues. Is anyone else experiencing this?

Is there any way to use blockedApplications to hide all apps in a category? Currently, I use blockedApplications to hide individual apps, but it doesn’t work when I select an entire category. I thought the only solution would be to use shield, which doesn’t hide the apps but creates a blocking shield. However, I found an app on the App Store called Fokus, and it’s able to select a category and block all the apps in it. Does anyone know how this could be possible?

Hello, I'm experiencing a significant delay getting the Family Controls entitlement approved for my Shield Configuration Extension, and I'm hoping someone here can help or has experienced something similar. Background: I'm developing an app that uses the Screen Time API with Family Controls. My main app bundle (lukedev.Bloka) was approved for Family Controls (Distribution) and works perfectly. The Problem My Shield Configuration Extension (lukedev.Bloka.Shield) has been stuck waiting for approval for over 2 weeks: Request ID: 6C8LD22UVM Submitted: November 20, 2025 Status: Still "Submitted" Current State: Only shows "Family Controls (Development)" in capabilities What I've Tried ✅ Submitted entitlement request via the proper channels ✅ Contacted Apple Developer Support (case #102762028251) ✅ Verified the main app has full Family Controls approval ✅ Deleted and regenerated all provisioning profiles multiple times ✅ Confirmed the App ID configuration is correct in the Developer Portal The Issue Without Family Controls (Distribution) approval for the Shield extension, I cannot: Test the complete app functionality on physical devices Submit the app to App Store Connect Move forward with development The error I'm getting during provisioning: Provisioning profile failed qualification Profile doesn't include the com.apple.developer.family-controls entitlement Questions Has anyone experienced multi-week delays for Shield extension entitlements? Is this normal? Should Shield extensions automatically inherit entitlements from the main app, or do they really require separate approval? The documentation isn't clear on this. Are there any known workarounds to test Shield Configuration Extensions during development while waiting for distribution approval? How can I escalate this request? Developer Support initially told me I already had approval (for the main app) but didn't address the extension's separate bundle ID. Technical Details Xcode: 16.2 Target: iOS 18+ Main App: Family Controls (Distribution) ✅ Approved Shield Extension: Family Controls (Development only) ❌ Stuck Why This Matters The Shield Configuration Extension is a core component of Screen Time API apps - it's not optional. Without it, the app cannot properly display blocking interfaces. The fact that it requires a separate 2+ week approval process (after the main app was already approved) seems like a significant oversight in Apple's review process. Has anyone successfully navigated this situation or found a way to expedite the review? Any help or insights would be greatly appreciated! Thanks, Luca

Hi there, Starting with iOS 26.2 RC, all my DeviceActivityMonitor.eventDidReachThreshold get activated immediately as I pick up my iPhone for the first time, two nights in a row. Feedback: FB21267341 There's always a chance something odd is happening to my device in particular (although I can't recall making any changes here and the debug logs point to the issue), but just getting this out there ASAP in case others are seeing this (or haven't tried!), and it's critical as this is the RC. DeviceActivityMonitor.eventDidReachThreshold issues also mentioned here: https://developer.apple.com/forums/thread/793747; but I believe they are different and were potentially fixed in iOS 26.1, but it points to this part of the technology having issues and maybe someone from Apple has been tweaking it.

On iOS 26.2 (23C55), DeviceActivityMonitor.eventDidReachThreshold fires intermittently for a daily schedule (00:00–23:59) even when iOS Screen Time shows 0 minutes for the selected apps that day. This causes premature shielding via ManagedSettings. Environment: iPhone 13 Pro Max, iOS 26.2 (23C55). Event selection: 2 apps. Threshold: 30 minutes. Multiple TestFlight users report the same behavior across various app selections and thresholds. Intermittent (~50% of days); sometimes multiple days in a row. Not observed in testing prior to iOS 26.2. Evidence: sysdiagnose + Screen Time screenshots (with 0 screen time on selected apps) + unified logs show UsageTrackingAgent notifying the extension that “unproductive from activity daily reached its threshold,” followed immediately by ManagedSettings shield being applied (extension reacting to the callback). Filed Feedback Assistant: FB21450954. Questions: Are others seeing this on 26.2? Does it correlate with restarting monitoring at interval boundaries or includesPastActivity settings?

We're building a parental control app using FamilyControls (.child authorization). Our architecture: Parent sends pause command → Firestore + FCM Child receives push → NotificationService Extension triggers main app Main app sets ManagedSettings Shields Problem: If child disables Notifications in Settings and force-quits the app, we cannot enforce Shields. What we've tried: Firestore Realtime Listener (works only when app is running) DeviceActivityMonitor (intervalDidStart/End only triggers at schedule boundaries, eventDidReachThreshold requires explicit app selection via FamilyActivityPicker) Question: Is there a recommended approach for parental control apps to reliably enforce Shields when the child has disabled notifications? Or is this a known limitation?

Hi everyone, I'm hoping someone can share their experience or offer advice on entitlement request timelines. I previously had two bundle IDs approved for an app I'm testing via TestFlight - both were approved within a few days. I recently submitted a request for a third bundle ID (JMSHRM8W5J), and after realizing I may not have included enough detail, I submitted a follow-up request (XS2QYC59UU) with more context. It's now been almost three weeks, which is significantly longer than my earlier approvals - though I recognize some of that time included the holidays. A few questions for the community: Has anyone experienced longer wait times for additional entitlements on an existing project (with approved entitlements)? Did submitting a second request help or potentially slow things down? Is there anything I should include in a request to improve chances of quick approval? Any insight would be appreciated. Thanks!

Hi, Submitted Family Controls entitlement requests yesterday for a digital wellness app (main app + 3 extensions). For those who've been through this: How long did approval take? Did Apple ask for more info? Any tips? Thanks!

Hi, Submitted Family Controls entitlement requests yesterday for a digital wellness app (main app + 3 extensions). For those who've been through this: How long did approval take? Did Apple ask for more info? Any tips? Thanks!

Hi DTS / Apple engineers, We’re attempting to extending our screen time app target to Mac Catalyst. On iOS, FamilyControls works as expected (AuthorizationCenter + FamilyActivityPicker, then ManagedSettings shields + DeviceActivity monitoring/reporting). On Mac Catalyst: The project builds with FamilyControls/DeviceActivity/ManagedSettings capabilities enabled. But attempting to request FamilyControls authorization (or present FamilyActivityPicker) fails at runtime. We see errors similar to: Failed to get service proxy: The connection to service named com.apple.FamilyControlsAgent was invalidated: failed at lookup with error 159 - Sandbox restriction. And our app stays authorizationStatus == .notDetermined, with the request failing. We saw an Apple engineer suggestion to “disable App Sandbox”, but Mac Catalyst apps appear to always be sandboxed, so we can’t disable it. Questions: Is FamilyControls authorization supported on Mac Catalyst today? If so, what entitlement/capability is required specifically for Catalyst/macOS? If FamilyControls auth cannot succeed on Catalyst, does that mean ManagedSettings shields and DeviceActivity monitoring/reporting are effectively unusable on Catalyst (since they depend on that authorization)? Is there an Apple‑recommended approach for a Catalyst “portal” app that mirrors an iOS child device’s restrictions, or is local enforcement on Catalyst intentionally unsupported? Any guidance (and any official docs that clarify current platform support) would be hugely appreciated.

Description: I am developing a digital well-being application using the Screen Time API (FamilyControls, ManagedSettings, and DeviceActivity). I am encountering a critical issue where the ApplicationToken provided by the system to my app extensions suddenly changes, causing a mismatch with the tokens originally stored by the main application. The Problem: When a user selects applications via FamilyActivityPicker, we persist the FamilyActivitySelection (and the underlying ApplicationToken objects) in a shared App Group container. However, we are seeing frequent cases where the token passed into: ShieldConfigurationDataSource.configuration(shielding:in:) ShieldActionDelegate.handle(action:for:completionHandler:) ...does not match (using ==) any of the tokens previously selected and stored. IOS version: 26.2.1

Hi, Once I try to reset security question, it says: "Your request could not be completed. This action could not be completed due to an error. Please try again later." So I am unable to access account. Please help! Best Regards,

Hello, I’m using the Screen Time API / Family Controls in my iOS app Sobre and I’m having an issue submitting a new build to TestFlight. My app setup is as follows: Main app ID: com.balthazar.sobre App extensions: Device Activity Monitor: com.balthazar.sobre.deviceactivitymonitor Shield Configuration: com.balthazar.sobre.shieldconfiguration Shield Action: com.balthazar.sobre.shieldaction On the Apple Developer portal: Family Controls (Distribution) is enabled for: the main app ID com.balthazar.sobre and all 3 extension App IDs above. App Groups are also configured for the app and the extensions. New App Store provisioning profiles have been generated for the app and all 3 extensions and are used in the latest build. When I submit the build through App Store Connect (via Fastlane / EAS), validation fails only for the Shield Action extension with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.ManagedSettingsUI.shield-action-service, in the Info.plist of “Sobre.app/PlugIns/ShieldActionExtension.appex” is invalid. DeviceActivityMonitorExtension and ShieldConfigurationExtension are accepted without any issue. My questions: What is the correct expected value for NSExtensionPointIdentifier for a Shield Action extension using the Screen Time / ManagedSettings APIs? Are there any additional entitlements or capabilities (for example, related to Managed Settings) that must be explicitly enabled for the app or the Shield Action extension in order for this extension point to be accepted by App Store Connect? Given that Family Controls (Distribution) is already granted for the main app and all extensions, is there anything else that needs to be requested or configured on my account or App IDs to use a Shield Action extension? My goal is to use Screen Time / Family Controls properly to block distracting apps and present a custom Shield UI + actions for my users, while respecting all Apple policies. Thank you in advance for your help and guidance

Hi! I'm building a Screen Time management app using FamilyControls and ManagedSettings. When a user taps the primary button on a ShieldActionExtension, I need to open my main app to guide them through an intervention exercise. Other approved App Store apps like Jomo - Screen Time Blocker do exactly this: tapping their shield's primary button opens the main Jomo app directly. Screen recording: https://drive.google.com/file/d/15yubtTdTkFskGCIaAw_HGB57-boHPl3a/view?usp=sharing I've tried: URL schemes (UIApplication.shared.open() unavailable in extensions) Universal links Local notifications (works, but adds an extra tap) NSUserActivity Is there a supported API I'm missing? Or another accepted solution? Any guidance is appreciated.

Hi, Submitted Family Controls entitlement request a month ago for my main focus app, got approved within a day. Submitted 3 more requests for my extensions, and it has been 16 days without any word. Saw advice to file a code-level support with DTS in this similar forum: https://developer.apple.com/forums/thread/812934 Is there anything else I can do before filing a code-level support? Any extra info to provide? If not, can a DTS engineer please refer me for the code-level support? Thanks!