We have a problem in a scenario that SIM lock is disabled so after a phone reboots it has the Internet connection but it is still locked. When you call into the VOIP app the app is not being launched as the result (it seems reasonable because it wouldn't be able to access the keychain items etc...) but the OS still seem to enforce the rule that the app needs to report the new incoming call. When we then unlock the app we can see no more pushkit pushes are arriving (dropped on the floor in the console) but we get the three initial pushes that were send during the locked phase right after the app launch.

I am developing a VoIP phone application(Our Phoneapp) using APNs VoIP push. I have a question regarding a behavior I discovered during testing of this application. When performing the following operations using an iPhoneSE3 with an sXGP-NW SIM inserted, 0xBAADCA11 occurs upon receiving an APNs VoIP PUSH. Do you have any information regarding this issue? 0xBAADCA11 occurs in operation 8. However, since there were no problems in operation 4 (the app works when Wi-Fi is off), I think there is no issue with the Our Phoneapp. [Configuration of system components] [VoIP Telephone] --Call to iPhone(Phoneapp)--> [Our VoIP PBX Server] -- VoIP PUSH request --> [Apple APNs Server] -- VoIP PUSH --> [Our Phoneapp (iPhoneSE3(with sXGP SIM)] [Operations] (The issue is reproducible 100% by following oparation) iPhoneSE3: Power on (iPhoneSE3 with sXGP SIM) iPhoneSE3: Wi-Fi off, connect to the internet via SIM. VoIP Telephone: Call to Our Phoneapp iPhoneSE3: Receives VoIP PUSH and Phoneapp launches. Successfully answers the call and communication is possible. (Receives VoIP push notification from APNs via sXGP SIM) iPhoneSE3: Wi-Fi is turned ON, connect to the internet via Wi-Fi. iPhoneSE3: Task kill Our Phoneapp. VoIP Telephone: Call to Our Phoneapp iPhoneSE3: iOS does not call the push notification delegate (didReceiveIncomingPushWithPayload). As a result our Phoneapp is unable to detect the incoming call, However, an ips log with 0xBAADCA11 is output. in other words, iOS received the VoIP PUSH, but Our Phoneapp dose not call CallKit, so Our Phoneapp was terminated by iOS.

My app requirement is to check that User is on call while doing transaction. If user on call then we need to show Caution alert. For this requirement we used CallKit to detect Call status and it's working fine but recently Apple has rejected the application because of Callkit that is banned in China. Could you please provide any solution to check the Call Status only.

I am developing an application that uses NetworkExtension (Local PUSH function) And VoIP(APNs) PUSH. Nowadays, I found a problem on this app doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH. My confimation result of my app and server log is below. 11:00 AM: my server(PBX) requests a VoIP(APNs) PUSH notification to the APNs. But my app does not receive the VoIP(APNs) PUSH. At this time, my app is running on LAN (Wi-Fi without internet connection), as a result, NetworkExtension was running. so I think this is normal behaviour. 14:55:11 PM: There is an incoming call from the my server(PBX) via local net, and NetworkExtension calls iOS API(API name is reportIncomingCall). However, iOS does not call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall. 14:55:11 PM: At almost the same time, iOS calls the delegate cdidReceiveIncomingPushWithPayload of VoIP PUSH. (instead of call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall?) And the content of this VoIP(APNs) PUSH was the incoming call at "11:00 AM". In other words, the VoIP(APNs) PUSH at 11:00 AM is stuck inside iOS, and at 14:55:11 PM, from NetworkExtension reports it. I feel there is a problem on iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an VoIP(APNs) PUSH. Would you tell me Apple's opioion about this? If this is known problem, Please tell me about it.

We have started facing an issue after updating Xcode from version 15.2 to 16, we have a voip application with webview and call kit, and we have the Background Modes capabilities: Voip, Audio, Background fetch, and Background processing. We had no problem on Xcode 15, but ever since updating Xcode 16 and sdk 18, when app goes into the background during an active call, the app is suspended and no events are triggered UNTIL the app is resumed to the foreground.

I'm observing that when a silent push notification is sent to our app, is is started up in the background for 30 seconds before being suspended until the app is launched by the user. This causes data to persist from the silent push notification to the user app launch. I couldn't find documentation on this behavior for silent push notifications, and was wondering if it's possible to have the app terminate after handling the silent push notification. Is there documentation on the general flow of silent push notifications as well? I'm able to handle the edge cases if the app has to be suspended until user launch, but just want to confirm that this is the expected behavior before I go about handling it this way.

We are attempting to update our app to use the PTT framework, as it has been made clear that this will be required in a future iOS version as opposed to using the Unrestricted VoIP entitlement we are using for several features of our app. However, the behavior of this framework poses some problems with implementing our app's functionality: It is not possible to programmatically join a channel when the app is not in the foreground. This hinders our ability to implement the Automatically activate radio stream feature of our app, which allows users who have opted into this feature to immediately begin hearing live PTT audio from their agency following an incident alert. Having the app constantly "joined to a channel" and using the restoration delegate could potentially work, however this is not ideal as this would result in the PTT UI needing to be displayed at all times, even when no radio stream is activated. We have a "Text to Speech" option that, when enabled, reads out the content of an incident alert after the alert sound has played. This currently happens by triggering an AVSpeechSynthesizer in the PushKit incoming push callback. It may be possible to render TTS audio on the fly in a Notification Service Extension and assign it as the notification's sound, if that is possible this is less of a problem. We also use the PushKit callback to, again if the user has enabled it, activate a "Shake to Respond" feature, allowing a short period of time after receiving an incident alert in which the user can shake their device to indicate that they are responding to the incident. There does not appear to be any way to have the level of background execution required to implement this using an NSE, and this is of course beyond the scope of the PTT framework. What options do we have to be able to continue to provide this functionality, without risk of it being disabled in a future iOS version?

i am seeing a call icon on CallKit incoming call screen for a PushKit-initiated call (without caller information like name or number)

Hi Apple Dev Team, We have a React Native application that includes call functionality using PushKit and VoIP notifications. We are using APNS to send the VoIP notifications, and everything has been working smoothly on iOS versions up to 18.3.1. However, after updating to iOS 18.4, we are no longer receiving incoming VoIP push notifications on the device. There have been no code changes related to our PushKit or notification logic — the exact same build continues to work correctly on devices running iOS 18.3.1 and earlier. We're trying to understand if anything has changed in iOS 18.4 that affects VoIP push delivery or registration behavior. Would appreciate any guidance, and happy to share code snippets or configuration if needed. Thanks in advance!

Hi, am facing an issue related to voip push notifications getting delivered 1-2 hours after apns-expiration to 0 and apns-priority to 10. I had raised a similar post got a reply that it may be due to network delay. But network delay can cause the delivery of voip push to be delayed only by few seconds or minutes. But in our case voip push is getting delivered hours after the voip call was attempted. Steps to reproduce: Put our voip app in background and lock iPhone. As app is put in background, socket connections gets disconnected from server. Now if a caller makes call to this app, the call should be delivered through voip push. 2) Voip push should ideally be received even if app is in background and iPhone is locked. It is connected to a good wifi network. But it does not receive the voip push. 3) After 1-2 hours user unlocks iPhone and opens voip app. As soon as user opens app, the voip push is received and phone starts ringing.

I have a question about the default calling function that is supported by third-party apps on iOS from 18.2. In most cases, it works normally with the default calling app setting, but the problem occurs when connected to the vehicle via Bluetooth. Install the app that sets the default calling app on the device. Keep the phone locked. Connect the Bluetooth to the vehicle. Try to make a call using the phone button on the vehicle's steering wheel. When trying to make a call from the vehicle, the call fails (It seems that the app cannot be opened when the phone is locked even if the default calling app setting is on.) When you unlock the phone and turn on the app, the call is made. As far as I understand, if the app scheme is called with tel:// when set as the default calling app, it only proceeds with the intent connection to the app set as the default calling app, and the permissions that Apple's default call app has cannot be used. Accordingly, my questions are as follows: Is there a way to make a call with an external phone call input when locked on device? If 1 is not possible, can you provide a branch to Apple's default call app (telephony://) in the above situation?

I am developing a system to send VoIP notifications to terminals with APNs. I understand that the maximum JSON Payload for VoIP is 5kb. If I want to send VoIP notifications to 3000 terminals, I am considering sending 3000 requests in parallel from the system to the APNs, will the APNs guarantee that the notifications will be sent to each terminal without a significant time lag when receiving 3000 requests simultaneously?

Good day We developed a simple swift code to make the device ringing when a certain type of notifications arrives from our backend. This is the code: let phoneNumber = CXHandle(type: .generic, value: (self.userInfoForPluginCall!["data"] as! [String:Any]) ["caller"] as! String) callUpdate.remoteHandle = phoneNumber let configuration = CXProviderConfiguration(localizedName: "Trec Conf") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = false configuration.supportedHandleTypes = [.generic] configuration.iconTemplateImageData = UIImage(named: "callkit-icon")?.pngData() let callProvider = CXProvider(configuration: configuration) callProvider.setDelegate(self, queue: nil) callProvider.reportNewIncomingCall(with: callUUID!, update: callUpdate, completion: {error in}) We are noticing some problems on the call screen: on certain devices (iOS 18.4RC) the normal call screen appears and the user can answer or decline the call, on other devices (iOS 18.3, especially with dynamic island) only a phone icon appears in the upper right corner and no possibility to answer or deny call. Any idea on why we are encountering that behavior? Thanks

Hi everyone, We're experiencing an issue with our Flutter app that uses PushKit, CallKit, and Janus for handling VoIP calls. Everything works fine when the app is in the foreground, but when the app is in the background or completely closed (terminated state), the behavior is inconsistent: Sometimes, incoming calls are received as expected. Other times, the app does nothing, and the call is not delivered at all. Upon checking the console logs, we noticed that our app is being canceled (terminated by the system), which seems to be the reason why calls are not coming through. This happens randomly, making it difficult to reproduce consistently. Additional Details: The app is configured to handle VoIP notifications correctly. We are using PushKit to wake up the app and trigger CallKit for the incoming call UI. When the app is active, calls are handled correctly via Janus WebRTC signaling. We have verified that background modes for VoIP are enabled in the Info.plist. We suspect that iOS may be aggressively killing the app in the background, preventing incoming call notifications from reaching it. Questions: Has anyone experienced similar behavior with PushKit + CallKit on recent iOS versions? Could iOS be terminating the app due to background execution policies? Are there recommended best practices to ensure reliable delivery of VoIP notifications when the app is closed? Any insights or suggestions would be greatly appreciated! Thanks! Addional Information: this is the cancellation information at console: Received incoming message on topic hiperme.app at priority 10 por omisión 17:10:18.462084-0300 dasd CANCELED: com.apple.pushLaunch.hiperme.app:E8BACD at priority 10

Hello. We're developing an app with Flutter that receives VoIP calls. However, when the app is in the background or closed, the push notification arrives, but the call doesn't. It works perfectly when the app is open. We use Firebase, Flutter, and JANUS WebRTC. We need to know what type of permissions or actions we should consider so that the app opens when it receives a call. How can we resolve this issue? Thank you very much.

I am developing "local push" VoIP application. I have a question about issues I found while testing this app. After repeating a test for 24 hours in which a incoming call followed by an immediate disconnect 0.1 seconds later, the iPhone of incommig call side encountered a 0xBAADCA11 error, causing iOS to force-close the app. (The incidence is low, occurring three times in 17280 times incoming call(24 hours.)) This problem found on iOS17.6.1 (iPhone11Pro). When the same test was performed on iOS18.2 (iPhoneSE3), the problem did not occur. Did iOS take something measures against the 0xBAADCA11 error between iOS17.6.1 and iOS18.2? If yes, I want to encourage customers to upgrade to the latest iOS version, please tell me about it? ※I have attached an ips files and sysdiagnose file of the 0xBAADCA11 error occurring. (please refer sysdiagnose also if you need.) FjSoftPhone-2025-01-16-113049.ips FjSoftPhone-2025-01-16-175253.ips FjSoftPhone-2025-01-17-070449.ips [sysdiagnose_2025.01.17_14-24-48+0900_iPhone-OS_iPhone_21G93.tar.gz] https://drive.google.com/file/d/1CV8laKzdnQxvwaAIOwMcXL8rAYL2jq35/view?usp=sharing

Hello, I am developing a calling service using CallKit and VOIP push. I have occasionally encountered a strange issue. The issue is that VOIP permanently fails to receive calls. I was previously informed that even if the device is blocked, it can receive calls again after 24 hours. Also, when I checked the device logic, it complied with the policy requirements set by Apple, including correctly calling CallKit's reportNewIncomingCall method. Once the issue occurs, no matter how many times I try, VOIP does not receive calls, and neither a device reboot nor checking the Device Console Log shows any logs related to CallKit or VOIP. I suspect this might be an issue with the VOIP token, and I believe that the only way to get a new one is to reinstall the app. Is that correct? Of course, after reinstalling, it works fine again, but this is very inconvenient. I don't think this is the right solution. Is there anyone who can share their insights on this issue? Thank you.

Hey there my application allows users to have video calls with each other using Agora. I have successfully set up incoming call functionality on Android but on iOS I am struggling to get the call ui to appear when the app is not running/in background/locked. To my knowledge this is because there is much stricter security on iOS which is limiting me from calling this. When i initially set it up it worked at first when the app was in the background but I think I was failing to report the call to call kit in time and now it's not working. I'm not sure if I need access to this entitlement: com.apple.developer.pushkit.unrestricted-voip Which i believe is only for the big boys or if I make sure I'm reporting the call to call kit fast enough that I won't encounter this issue and it will consistently work in the background.

when I implementation the UNUserNotificationCenterDelegate func userNotificationCenter(_ center: UNUserNotificationCenter, didReceive response: UNNotificationResponse, withCompletionHandler completionHandler: @escaping () -> Void) { var status = "" if (UIApplication.shared.applicationState == .active) { status = "active" } else if (UIApplication.shared.applicationState == .background) { status = "background" } else if (UIApplication.shared.applicationState == .inactive) { status = "inactive" } completionHandler() } I find that UIApplication.shared.applicationState == .background this case can not execute when application is in background。 why applicationState is inactive not background?

Ref: https://developer.apple.com/documentation/bundleresources/entitlements/com.apple.developer.usernotifications.filtering?language=objc Currently, it seems impossible to enable this entitlement for local development and testing without first going through Apple’s approval process. I would like to be able to test how it works on a side project without having to submit the form which seems designed for real app. There is any trick I can use?